5/5
GoogleConnor and Emma are superb! Super helpful with anything that arises! Thanks very much!
Agent replied · 21 June 2024
Thank you 🙏🏻 …
Trusted Agent profile · Burton-On-Trent
Sure Sales and Lettings Burton-On-Trent reviews
★★★★★
322 reviews across 1 platform
8 Eastgate Business Centre, Eastern Avenue, Stretton, Burton-On-Trent, DE13 0AT
Sure Sales and Lettings's office in Burton-On-Trent, at 8 Eastgate Business Centre, is rated 4.5 out of 5 across 322 reviews on 1 platform, including 322 Google reviews rated 4.5.
Reviews
Every review we hold for the Burton-On-Trent office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent team and thanks for all your help . Merry Christmas 🎅 …
Agent replied · 21 June 2024
Thanks AJ, you're more than welcome. Merry Christmas
5/5
GoogleThey were prompt with my request to view the apartment, told me every information needed. Would likely refer family and friends to them
5/5
GoogleGreat experience from day one, lots of communication and knew exactly what was going on at all times, understood the situation i was in too and even understood when running late for viewing, did everything to speed it up and all down to sophie barley she is a credit your company, if she worked for me she would win our extra mile monthly award for what she did.
5/5
GoogleI would recommend them to any landlord looking for complete hassle free management. The whole team have been hugely helpful from the outset and all tasks I have asked to be completed have been carried out quickly and efficiently.
Agent replied · 21 June 2024
Hi Zishan Thank you for the valued feedback and leaving us such a good review. We do strive for excellent customer service at all times so your comments are appreciated. Kind regards Sure Lettings
5/5
GoogleMillie at Sure has been great she has replied to my emails really quickly and helped me secure a rental in a matter of days! Thank you so much!
5/5
Googlei have been speaking with Rob Blakeman & Jessica Thompson, both have been really lovely to deal with, look forward to speaking with them in future 😁 …
Agent replied · 21 June 2024
Thanks Rebecca :)
5/5
GoogleThey are professional staff and they are very very kind, we are happy with the decision renting one property ☺ absolutely five stars ⭐ ⭐ ⭐ ⭐ ⭐
5/5
GoogleHad 2 viewings with Shizabe today, was very professional and informative throughout and really appreciated his local knowledge and friendly manner.
5/5
GoogleViewed 3 properties with Shaz (2 on the same day) and he was super helpful and knowledgeable. Couldn't ask for more.
4/5
GoogleNice letting company but they need to improve their maintenance response team. Giving 4 🌟 …
5/5
GoogleExcellent communication, helpful, and professional. I dealt with a member of the team named Millie, she has been nothing but brilliant in helping with my process.
1/5
GoogleI was looking for an apartment with my fiancée, opened the door asked if we can get some info, there were 2 consultants inside, told us that they are closed...a joke agency
Agent replied · 21 June 2024
Hello Andrei, thank you for the feedback and apologies we weren't able to assist on this occasion. Our opening hours are listed on Google and we are always available on the contact numbers listed if you need any further assistance.
5/5
GoogleVery professional. Friendly. Reassuring. So so dedicated and amazing. Had a meeting with kleo to discuss take over of properties
5/5
GoogleAmazing service given to our Family from Rosena and Elizabeth. I can recommended definitely this agency.
Agent replied · 21 June 2024
Thank you Adele for the lovely review :)
1/5
GooglePoor customer service once we handed notice in after 6 years.waited for call backs and emails that never came.quite rude on the phone and very unhelpful.
Agent replied · 21 June 2024
Hello Leigher, it is a shame you feel that way especially after so many years. We have been in communication with you regarding the dilapidations and condition of the property after you vacated. It was disappointing for the landlord and this has contributed to a longer timeframe than we would have liked.
5/5
GoogleThank you Sure Sales and Lettings Burton for the lovely service. Specially James Norman and Mitch, always helpfull! The house is really good and clean! I will recommend.
Agent replied · 21 June 2024
Absolute pleasure.
1/5
GoogleAbsolute joke off a company They tell u what u want to here Then lie Bout it charge u for work that no one even attended to Staff never return calls or fob u I Off. My patience has worn out with these class a clowns
5/5
GoogleHad a house viewing with surelet last year, excellent service very polite and understanding, Mitchel baker helped us a lot in choosing the right property for us.
Agent replied · 21 June 2024
Thank you Zoe 🙏🏻 …
5/5
GoogleI've been working with Andrew for quite sometimes now. He has been providing an excellent and professional marketing packages for clients. Highly recommended to tenants and landlords.
Agent replied · 21 June 2024
Thanks Farhad, always great working with you.
5/5
GoogleThey dealth with everything promptly and switfly and i got the apartment i applied for. Good job guys 👌🏾👌🏾👌🏾 …
4/5
GoogleSurelet manage several rental properties for me and have always given exceptional and professional service. Always finding excellent tenants and providing worry free management services.
5/5
GoogleShizabe gave a professional viewing and great personal recommendations to get to know the area.
5/5
GoogleHi everyone. I applied the property through sure lettings. I been delt with one of the staff member named. “EMMA SMITH “ she is amazing So far.highly recommended.
Agent replied · 21 June 2024
Hello Ali, thanks for the kind words and recommendations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
