Trusted Agent profile · Burnley · Lancashire
Verified
★★★★★
335 reviews across 2 platforms
20 Manchester Road, Burnley, Lancashire, BB11 1HH
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Burnley, Lancashire, at 20 Manchester Road, is rated 4.7 out of 5 across 335 reviews on two platforms, including 328 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
Send Reeds Rains, Burnley a message.
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
5/5
GoogleFast and efficient service. Within 24 hours of being instructed, initial contact was made, photos taken within 48 hours of instruction and live on the website 4 hours later. Amazing photos and great customer experience. Highly recommend
Thanks Andy for your 5 ⭐review. I am over the moon that your property which was on dual agent has now sold with us so we can assist you with the rest of your journey 💕 …
5/5
GoogleJust wanted to say the guys at Reeds Rains burnley, were superb from start to finish, phil was on the ball for stress free move.
Thanks for your Great review Paul!😊 …
5/5
GoogleDawn provided an amazing service, from start to finish. Always available to give feedback and was constantly updated at every stage. Would definetly recommend.
We are so happy you have had such a great experience with us! Thank you so much for your review!😊💙 …
5/5
GoogleWe have just purchased our property. The customer service we experiencedvwas first class and nothing was to much trouble. We would definately use this agent again.
Thankyou so much for your lovely Feedback Helena! Good luck in your lovely new home💙🏡 …
5/5
GoogleThis is the second time I have used Reeds Rains, at two different offices and I have to say you can rely on them. I would particularly like to thank Tanzeela (Burnley office) for her caring approach, always calling when she said she would …
Dear Miriam, We really appriciate you coming back to Reeds Rains again, and thank you for your kind words about Tanzila. … More
5/5
GoogleI was really anxious starting to look for a new place as in the eight years I lived in the UK, I didn't have the best experiences whilst renting. For a few years now I lived in a place that was making me more and more miserable with each …
WOW!!! How do I respond to that?! Firstly thank you for taking the time to send this amazing review 😃We at Reeds Rains are happy to have you both as our treasured tenants and hope to have a harmonious, successful working relationship now and in the future. Warmest Wishes Julia Treherne Branch Manager. …
5/5
GoogleJust gotta say a big thankyou to the team in Burnley....helped and fought for us all the way through
Thankyou for your lovely review Rita! 😊We are glad to have got him in!🏡 …
5/5
GoogleI would high recommend Reeds Rains Burnley, and in particular the sales and letting team. Their support and professionalism during this difficult time has been outstanding. Many thanks to Andrea and I wish you all continued success! Look …
Hi Chantal, thank you for your lovely review, it is much appreciated, Kind Regards, Lisa Danylenko Branch Manager
5/5
GoogleVery happy with the service I’ve received from Reeds Rains, Burnley. Andrea was exceptionally helpful and informative which made the whole experience much easier and much more enjoyable. Overjoyed and couldn’t thank her more.
Hi Alicia, thank you for your 5 star review! I will pass your thanks on to Andrea too. Kind Regards, Lisa Danylenko, Branch Manager
5/5
FacebookReeds Rains were amazing in ever possible way ❤️ they kept us update with everything that was going on and really pushed to get things done as quickly as possible ❤️ Dawn Stuttard was amazing and would definitely recommend her ❤️
Hi Hayleigh, thank you for your lovely comments and 5 star review! Enjoy your new home, Kind Regards, Lisa Danylenko, Branch Manager
5/5
GoogleJulia was personable, professional and very helpful, and I have no hesitation in recommending her.
5/5
GoogleDawn provided a great service on quite a difficult sale, the first buyer pulling out due to not selling their property. Dawn was regularly in touch with updates, pushing the solicitors & taking notice of my concerns, always to the point & a great person to have on your side. Thanks, Andy Gibson
5/5
GoogleJulia, came to give us a valuation on our property. She was very pleasant and easy to talk to and explained everything to us about the selling of our property. We are discussing all the different aspects of selling our home and making a …
Thanks Brian and Pat! What a lovely couple 💙 I am here to help you, if you need anything just ask. Looking forward to doing business with you in the near future. Julia Treherne Branch Manager. …
5/5
GoogleI was very happy to have chosen, Reeds Lane Estate Agents. Once I'd met Dawn at the property I was selling, I felt confident in her marketing strategy. She agreed with me on a price to sell which I was happy with. Advised me on what …
5/5
GoogleI am currently in the process of waiting to move out of my house after it was sold through Reeds Rains. Julia came round to value it and explained the process of selling reassuring me all the way through the form filling in and ect and …
5/5
GoogleVery responsive and professional throughout the process. Dawn was extremely helpful from start to finish, always clearly setting out next steps and what was needed and there to answer any questions that cropped up! Great service
Dear Robbie, Thank you for your feedback especially on your positive experience with Dawn, … More
5/5
GoogleThe whole team at Reeds Rain have gone above and beyond my expectations when dealing with my late husband’s property. They have been amazing since day 1: empathetic, sincere and kind. They helped me at my lowest point and were always ever a …
We understand everyone's journey is different. Yours was tremendously emotional 💗 We are relieved you chose us for this sensitive matter 💗 All at Reeds Rains in Burnley wish you a warm, relaxing Christmas. Thank you for your review Kindest Regards Julia Treherne Branch Manager 💗 …
5/5
GoogleAmazing service AGAIN Dawn. Sold our last house in July 23 to a perfect timescale and price. And just done it again. House placed on market in January 24 as advised. Offer within 4 weeks. And completed after another 9 weeks. When you …
Thank you for your AMAZING review. We do our best to ensure we identify potential problems before they arise, and act accordingly. Thank you for your business Regards Julia Treherne Branch Manager 😃 …
5/5
GoogleI must say that after a few months living in my rental property which was rented through Reeds Rains, that they are honestly a really good estate agent. I have had several negative experiences in the past when it came to enquiring about …
Thank you Jared for taking your time to write this review. This information is wonderful to read and we hope to have you as our valued customer for many years to come 😃 Julia Treherne Branch Manager …
5/5
GoogleBeen dealing with Phil. Couldn’t ask for better. Great man with great values
Thankyou Jessie for your great review! 😊 …
5/5
GoogleBest agency I have ever met very friendly , kind and problem solving wish you all the best and keep up the good work🤗🤗 …
Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind Regards Julia Treherne Branch Manager
5/5
GoogleExcellent service.. Dawn and Phil have been very helpful and professional . They did answered all my queries and kept me updated throughout the process.
We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at Reeds Rains Estate Agents Burnley! Kind Regards Julia Treherne Branch Manager
5/5
GoogleFrom start to finish, Reeds Rains were absolutely fantastic! I enquired with three estate agents, one of which was Reeds Rains, and they …
Hi Scot, Thank you so much for your 5 star review and kind words! I will pass your comments on to Julia and Dawn. All the best, Lisa Danylenko, Branch Manager
5/5
GoogleThe full lettings service provided by Reeds Rains has been excellent. The team are extremely attentive, responding to emails or returning calls so good communication means that things can be resolved easily. They are helpful, efficient and …
Hi Grace, We are pleased that you were happy with the ongoing lettings service. We pride ourselves in the management we offer. Thank you for taking the time to leave us a review. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Reeds, Burnley won Trusted Agent; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, York won Trusted Agent.
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