5/5
GoogleI recently worked with reeds and rains agency to find a rental home, and my experience was largely positive. The staff (phil) was professional and responsive, always available to answer my questions. The application process was β¦
Trusted Agent profile Β· Burnley Β· Lancashire
Verified
Reeds Rains, Burnley reviews
β β β β β
335 reviews across 2 platforms
20 Manchester Road, Burnley, Lancashire, BB11 1HH
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Burnley, Lancashire, at 20 Manchester Road, is rated 4.7 out of 5 across 335 reviews on two platforms, including 328 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Reeds won in 2026.
Want Reeds Rains, Burnley to help?
Send Reeds Rains, Burnley a message.
Awards
The Trusted Agent 2026 results for Reeds, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Burnley office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service from start to finish, Dawn took all my worries away, I would definately recommend.
Agent replied Β· 13 May 2026
Thank you for your 5 star review. kind Regards Julia Treherne Branch Manager.
5/5
GoogleCompleted today. The staff at reeds reins especially Dawn were so helpful with the whole process. Thankyou Excellent service. Julia went above and beyond when she came to value my property. Sold on first viewing. Thanks everyone at Reeds Rains Burnley
5/5
GoogleReeds Rains Staff at the Burnley Branch was Excellant with there Customer Service and Customer Care after service. Highly recommended .
Agent replied Β· 18 January 2024
Hi Irene, thank you very much for your five star review. Kind Regards, Lisa Danylenko Branch Manager
5/5
GoogleDealt with Rachel for the most part whilst buying a new property. Herself and all the Reeds Rains team were incredibly helpful, organised and efficient. Thanks for the uncomplicated last few months!
Agent replied Β· 18 January 2024
Dear Mr Holt, thank you for your 5 star review, we are delighted that you had such good feedback and Rachel was helpful throughout the transaction! Kind Regards, β¦ More
5/5
GoogleExtremely great customer service! Iβve recently moved into my first place and Phil was very helpful which made the process flow so easily! They are always so quick at responding to my queries too! I couldnβt recommend them enough!
5/5
GoogleElizabeth-Rose Wheeler Was very helpful during the purchase of our first house, and quick to get problems sorted π β¦
Agent replied Β· 18 April 2025
Thank you for your review. We hope you love your new home. Kind Regards Julia Treherne Branch Manager
5/5
GoogleJust completed a house sale. Such a smooth process from start to finish. Dawn & the team were all fantastic!
Agent replied Β· 18 April 2025
Thank you Kathryn for your 5 star review. We hope you are settling into your lovely new property. Many Thanks Julia Treherne Branch Manager.
5/5
GoogleMollie was very helpful and quick to respond, she made the process very clear easy. Everything was sorted very quickly, very happy with the move π β¦
Agent replied Β· 18 January 2024
Hi Jay, Thank you for taking the time to leave us a five star review, we are glad you are happy! β¦ More
1/5
GoogleAwful treatment. After the death of my Mum, and my Dad with Dementia in a care home, I asked for a valuation of their property which is in good condition. β¦
Agent replied Β· 24 August 2024
I feel sad that you consider me to be rude, condescending and unprofessional. Especially as I spoke about the personal loss of my parent too. I did show you a copy of the land registry and we both know what was on there. I have noticed you β¦ More
5/5
GoogleDawn facilitated the purchase of our first home, excellent service and communication. Would recommend !
Agent replied Β· 13 May 2026
Thank you for the 5 star review. We hope you have settled in ready for the summer. Thank you for doing business with us. Kind Regards Julia Treherne Branch Manager.
5/5
GoogleWow the Burnley branch of Reed's rains are absolutely amazing. From start to finish of our buying experience they helped in any way possible. Rachel is fantastic. If it wasn't for the Burnley team helping us so much the process would of been more stressful. Thank you
5/5
GoogleWe are very pleased!
Agent replied Β· 20 March 2026
We are very happy you have had a great experience with us!ο»Ώπο»Ώ ο»Ώπ β¦
5/5
GoogleReeds Rains estate agents are professional as well as knowledgeable. Lisa was extremely helpful steering us through the sale of our property. β¦
Agent replied Β· 18 January 2024
Dear Lesley, Thank you for your kind words, it was a pleasure to assist you! β¦ More
5/5
GoogleLady named Andrea was amazing through out the process very polite and kept me from worrying a lot always kept us updated and very polite would definitely use this company again thanks to Andrea swan
5/5
GoogleDawn was very supportive through out the long process. Thank you
5/5
GoogleGood experience as a buyer from start to finish, Mollie was extremely helpful and kept us updated all the way through.
Agent replied Β· 18 January 2024
Dear Nissan Thank you for your 5 star review , we are glad you had such a positive experience. Kind Regards, Lisa Danylenko Branch Manager Reeds Rains Burnley
5/5
GoogleFirst class service and support from Andrea and the team. Would definitely recommend them to friends and family.
Agent replied Β· 18 January 2024
Hi Ray, thank you for your positive review! We wish you all the best in your new home, Kind Regards, Lisa Danylenko, Branch Manager
5/5
GoogleI am happy to recommend Reeds Rains to anyone who is looking to sell, buy or let a new home and to any property investor and landlord in the Burnley area. The team is very friendly and efficient. Having been with other letting agents β¦
Agent replied Β· 18 January 2024
Thank you for the great review, and recommendation! We are pleased to be of service to you. Kindest Regards Julia Treherne Branch Manager
5/5
GoogleRachel Tuley was a pleasure to deal with from start to finish. All round we had a great experience for purchasing our new home!
Agent replied Β· 18 January 2024
Dear Michael, Thank you for your five star review and kind words about Rachel, I will be sure to pass them on, All the best in your new home, β¦ More
5/5
GoogleI would highly recommended reeds rains to everyone. Their service is brilliant. Their staff are excellent and very helpful especially Rachel Tuley and Rebekka.
Agent replied Β· 18 January 2024
Dear Jarrod, thank you for recommending us and leaving us a five star review! We are delighted you had a good service. Kind Regards, β¦ More
5/5
GoogleWe used Reeds Rains to sell and purchase our dream home. Julia was extremely professional and her local knowledge was exceptional. We sold our house on the first day. The consistence through the company was excellent. Dawn continued to β¦
5/5
GoogleJust excellent service. Dawn has been brilliant in dealing with issues and making my sale successful.
5/5
GoogleGood experience as a buyer from start to finish, Mollie was extremely helpful and kept us updated all the way through.
Agent replied Β· 24 August 2024
Dear Nissan Thank you for your 5 star review , we are glad you had such a positive experience. β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains, Burnley
Has Reeds won any awards?
Yes. In The Trusted Agent 2026 awards: Reeds, Burnley won Trusted Agent; Reeds, Macclesfield won Platinum; Reeds, Grimsby won Gold; Reeds, St Helens won Gold; Reeds, Chester Le Street won Gold; Reeds, Clevedon won Gold; Reeds, Salford won Gold; Reeds, York won Trusted Agent.
Want Reeds Rains, Burnley to help?
Send Reeds Rains, Burnley a message.
