Bridgfords Burnley reviews

★★★★★ 1/5

Google

Not at all happy with this estate agent. I have been in my property 2 weeks and and nothing but trouble and lies since. I'm still waiting on someone too come round to get rid of the fleas in my house that I reported four days after I moved in, I found one crawling on my 7 month old baby's head whilst she was asleep and we have no pets so it's from the previous tenants, i was promised someone was coming Tuesday no-one turned up. I have had trouble with the lights in the house since the day I moved in still not all sorted. I have had a new extractor fan fitted above my oven and it's not been installed properly and now my partner is felling the effects as her asthma has kicked in again after she had a little accident with the cooker but if the fan worked that wouldn't be the case. I've reported my boiler not working properly numerous times and I've now found a leak from the bathroom through the kitchen ceiling that they said they had fixed. Despite numerous calls to the agents they are not returning my calls and not having anything done. I'm now in the process of filing a complaint to my housing officer as We have spoke and she reckons it's the best thing to do my baby's health visitor has also been notified and is also on the case. This is my first house with my own little family and it's been ruined because they can't be assed to soothe work required. Definitely does not deserve 1 star😠.

Jamie · 18 June 2017

★★★★★ 5/5

Google

Have just used Bridgford Lettings recently. From the start Yasmin and Daisy have gone out of their way to be helpful supportive. The house move has been easy as they have given advice and followed up any queries promptly. They were available to do viewings at weekend at very short notice When moving in there was an issue with no hot water in the property, a plumber was on site within hours and problem solved. Many thanks

Gaye · 18 June 2019

★★★★★ 5/5

Google

I have recently started to rent a property from Bridgfords and they were great in keeping me updated with the progress! They answered all my questions and advised me in making sure that the property was right for myself and my young baby, they even advised what was near by that I could take my baby too as I'm new to the area. I could not recommend them more, so friendly and hard working! Thanks guys.

G · 18 June 2019

★★★★★ 5/5

Google

Although I did not meet Bobbi or Victoria personally I found the service they offered to me was exceptional in every way. They are a credit to the Burnley office of Bridgfords. I would have no hesitation in recommending these two girls to anyone looking to avail themselves of the service Bobbi and Victoria offer - Jane DurkinPositiveResponsiveness, Quality, Professionalism, Value

Jane · 24 August 2022

★★★★★ 5/5

Yell

First class service

First class service all the way through the selling our home, took all the stress out of it for us.

MargaritaT-8 · 10 February 2025

★★★★★ 5/5

Google

Sam and Bobbie have been looking after two rental properties for years and are consistently attentive, friendly, diligent, and a pleasure to deal with

Adam · 8 December 2024

★★★★★ 5/5

Google

Thank you so much to all the team at Bridgfords Burnley. We would highly recommend your services to anyone looking for an established estate agents that are professional and knowledgeable, and have superb customer service. We have used Bridgfords previously and had no hesitation in using their services again.

S · 17 June 2023

★★★★★ 5/5

Google

I had the pleasure meeting Bridgfords- Burnley team during my search purchasing a property. They were very professional and knowledgeable. They also introduced me to Michelle A. the mortgage advisor who has been fantastic throughout the … More

Karlene · 13 June 2025

★★★★★ 5/5

Google

The service we received from Colin, Melanie and Beverly during our house sale was spot on. Very professional, always informing us of every development and reassuring us through every stage of the selling process. Would recommend completely and certainly we will use them again in the future.

Dianne · 17 June 2023

★★★★★ 5/5

Google

Superb team at Bridgfords Burnley. Excellent service, good communication and rapid response to queries. Beverly & Nicola very professional in handling the sale. Flexible to handle viewings & act as key holders for inspection engineers as we were not local. Thanks again to the whole team. Ian.

Ian · 17 June 2023

★★★★★ 5/5

Google

Bridgfords Burnley team are the best. From first day I felt like it's the place to buy my first house. They're very helpful, very kind, felt like they were next to me the whole time and the most important they're treating you with respect.

Mateusz · 20 March 2025

★★★★★ 5/5

Google

I've been dealing with Bobby over a number of months regarding my rental property. She's been on the ball at all times, keeping me updated on the process of finding and securing new tenants, all the paperwork required and updates as and when they occur. I look forward to this relationship continuing - thanks!PositiveResponsiveness, Professionalism

Adam · 24 August 2022

★★★★★ 5/5

Google

We purchased our home through Bridgford and it was a complex transaction with lots of hurdles. I cannot thank the entire team enough for there support and constant emails keeping us in the loop - I would 100% recomend them.

Billy · 19 November 2023

★★★★★ 5/5

Google

I am really happy with the services of Samantha from bridgfords. As she assisted me in every step. Really helpful, having the quality of great customer service. I wana thank her for her great support and services.

Ghalia · 18 January 2024

★★★★★ 5/5

Google

I have just sold a property with Bridgfords Burnley,the service they provided was excellent! From schedule the viewings to update buyer information and to follow up the whole process to completion date, they never miss anything and always response very quickly. Bridgford Burnley has very profession quality of service in housing market, I would highly recommend it to all of you!PositiveResponsiveness, Professionalism

M · 17 June 2021

★★★★★ 5/5

Google

Just finished a process of moving into a house with Bridgfords and I have to just mention that Samantha and Bobbie have made this an incredibly easy journey for me and my partner. Can't wait to continue to use them over the years to come.

Daren · 17 June 2023

★★★★★ 5/5

Google

Bridgfords Burnley are friendly and professional. My daughter bought through them and they do what they say they will, when they say they will do it. I wouldnt hesitate to use them personally. Great job and thank you to all the team.

Geoff · 21 August 2023

★★★★★ 5/5

Google

My tenancy application was quick and easy. They were friendly, extremely helpful and professional throughout the process. Would highly recommend.

Paul · 27 October 2024

★★★★★ 5/5

Google

Thank you to all the team at Bridgefords who made the selling of my property as easy & stress free as possible. Everybody I had the pleasure to speak to were approachable & friendly, keeping me updated & always happy to answer my questions & offer advice. I very much appreciated all your help

Julie · 17 June 2022

★★★★★ 5/5

Google

The team at Bridgfords were extremely helpful! Consistently going out of their way to help ease the stress of buying my new home. I could not recommend them more highly. Thank you to all the team again, keep being amazing!! :)

Charlie · 21 August 2023

★★★★★ 5/5

Google

The staff at Bridgfords are brilliant, very quick at getting back to you and have made the process of renting my new property very easy! Special thankyou to Grace & Bobbie who kept me informed daily whilst referencing was going through 😀 …

Samantha · 17 June 2023

★★★★★ 5/5

Google

1st class service from Bridgfords Burnley,, have used them on more than one occasion, all the staff are professional and friendly, keeping me in the loop with each stage of selling my property. Would not use any other estate agent. Highly recommend them.

Catherine · 17 June 2023

★★★★★ 5/5

Google

Bobbie did an amazing job from the start. From collecting the keys after purchase to tenants moving in. I have two properties with Bridgfords Burnley branch and would carry on using this company. They are also one of the cheapest fees I found. Thank you for the great job ! Guillaume & Gabriele

Violetta · 17 June 2022

★★★★★ 5/5

Google

The service provided by the team at Bridgfords in Burnley, especially their manager Bobby, has been outstanding. They have been professional, courteous, understanding, friendly and helpful to both my tenant and myself. I would not hesitate to recommend them and will hopefully continue to utilise their full management services for my future properties. Thank you!PositiveResponsiveness, Quality, Professionalism, Value

Claire · 17 June 2021