Trusted Agent profile · Burnham · Buckinghamshire
Verified
★★★★★
646 reviews across 4 platforms
73 High Street, Burnham, Buckinghamshire, SL1 7JX
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Burnham, Buckinghamshire, at 73 High Street, is rated 4.5 out of 5 across 646 reviews on four platforms, including 304 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
304
Reviews on Google
This office
230
Reviews on Facebook
Business-wide
48
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Burnham a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The team at The Frost Partnership Burnham Buckinghamshire, helped me with the sale of my parents’ house recently. Mark Jones and his team provided an ...Read all 20 from sellers
Andy from Frost was fantastic during the whole the process of our purchase. I would like to thank him and the rest of the team with all their hard work and ...Read all 2 from buyers
I have rented other properties in the past but not dealt with such a professional organisation such as Frost or letting agent Wendy Taylor . From the moment I ...Read all 5 from landlords
Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ...Read all 7 from tenants
Our Burnham office covers: Burnham, Taplow, Dorney, Dorney Reach, Littleworth Common, Farnham Common, Farnham Royal, Cippenham.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Burnham office, from every platform, shown as written. First names only.
4/5
GoogleCosy and comfortable apartment. It gives a homely feel. My daughter likes it very much and so do I after visiting it. Close to the lecture rooms and other necessity. I noticed that at times the secured door is left open, which defeats the security purpose.
5/5
GoogleTo David and Gill - Thank you for your patience, good service and completion of OUR Dream Home!!! We fall in love with it even more every day. You responded promptly each time we called, you went over and beyond and so happy and can't thank you enough. I will recommend you any day. Take care and thank you for giving our little boy a home he loves so much he now invites his friends instead of going to the Park! You guys are the Best xxx
Thank you so much for taking the time to write this 5* review for David and Gill from our Burnham Sales team. We are delighted to hear that they went over and beyond and that you would recommend them any day. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleThe branch at Burnham have been absolutely fantastic regarding my recent sale I highly recommend them. David Branch Manager is very professional and has given great customer service …
Hi Mary - Thank you so much for taking the time to write this fantastic 5 star review for our Burnham Sales team. It’s great to read that the team were absolutely fantastic regarding your recent sale and that you highly recommend them. We … More
5/5
GoogleSecond year with Frost Partnership and I want to personally thank Wendy Taylor for again providing an outstanding service and finding me a great tenant. Her guidance, patience and being at hand for questions etc as new landlord is …
Thank you so much for your 5 star review for our Burnham Lettings office. We are delighted to read that Wendy provided an outstanding service and found you a great tenant. We will pass your comments on to her and to our senior management … More
5/5
GoogleVery professional service. Sold and purchased a property through Frosts Burnham High St recently. Staff were so helpful nothing too much trouble. All viewings were negotiated in …
Hi Gill - Thank you so much for taking the time to write this superb 5* Google review for David and our Burnham Sales team. We are delighted to hear that you received very professional service when you sold and purchased a property through … More
5/5
GoogleGreat Estate Agents, were able to sell my property swiftly, whilst still maximising the market value - Would recommend David and his team to to provide a professional, courteous and high standard of service !
Hi Howard - Thank you so much for taking the time to write this fantastic 5 star review for our Burnham Sales team led by David Jenkinson. It great to read that he sold your property swiftly, whilst still maximising the market value. We will pass your comments on to him and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleI had a really positive, friendly and pleasant experience with Frost Partnership. Wendy was able to find me the perfect property, and went above and beyond to …
Thank you so much for taking the time to write this amazing 5 star review for Wendy from our Burnham Lettings team. It’s great to read that she went above and beyond to ensure everything was in order. We will pass your comments on to her … More
5/5
GoogleI was once attacked here by a small, spindly girl with pink hair because she told me she was from Gran Canaria, but I said that didn't count because she's actually from Latvia and lived in Gran Canaria for two months. She has an attitude and should keep her bad personality to herself because the thought of her makes me want to throw up.
5/5
GoogleI have been renting with Frost for sometime now I think 6+ years, Dealing with Wendy Taylor now I have a new landlord so unfortunately I will not be dealing with Wendy anymore. There is not enough praise to give to Wendy if I could rate …
Hi Many thanks for taking the time to write this 5* review for Wendy from our Burnham office. … More
5/5
TrustpilotJamie Berryman is a Saint
Jamie Berryman is a Saint! I knew the moment Jamie valued our property I had total faith he would sell our property and give that personal touch through to completion. He is reliable, extremely professional and hardworking, from checking his emails in the evening when things turned stressful. Being 100% honest which in my opinion is a rarity with Estate Agents... He eased the whole experience & is a true credit to The Frost Group. This is our 4th house sale and I wish all agents had the knowledge and calmness Jamie has displayed. The team behind Jamie also need praise. Thanks to Paige and Andy too for all of your help with the Sale.
1/5
TrustpilotAt the end of the rental period high fee 490 GBP
At the end of the rental period, we cleaned the house and left, the house was empty for a few weeks after we left, it may have gotten a little dusty in the meantime, the real estate agent told us that cleaning would be done, we accepted it but they charged us 340 pounds, even for the London area, a very high amount of money for cleaning service. I asked the cleaning company for the invoice for this service, they did not send it. We also left an extension cord, a clothes drying rack and a few items for the next tenant, and I was charged 150 pounds to remove them from the house, I do not find these actions fair at all. An uninterested and unkind real estate office
5/5
GoogleI am moving house this weekend and I have to say Frost of Burnham has been fantastic! Especially Wendy Marla, her seamless professionalism, down-to-earth and friendly …
Hi Tracy - Thank you so much for taking the time to write this amazing 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that her seamless professionalism, down-to-earth and friendly nature made things less … More
5/5
GoogleI have used the Frost Partnership as a my letting agent since 2014 and haven't even considered going anywhere else as the team, and in particular Wendy, simply do an amazing job and an ensure that as a landlord I am doing what is required …
Hi Matthew, Thank you. That's fantastic to read; we're so pleased the Burnham Lettings team do an amazing job. We will pass your comments on to Wendy and to our senior … More
5/5
GoogleMark and the team at Frost's were very professional from the outset. They sold the house within a week at a price I was happy with. Equally important Mark remained involved throughout the somewhat lengthy legal process to help smooth the way. Highly recommended knowledgeable local agent.
Hi Alan, Thank you for your 5* review. That's great to read; we're so pleased the Burnham team achieved a quick sale for your property at a price you were happy with. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookMatthew, Sonia and the team, provided excellent, professional support, in the process of selling my parents house. They have an experienced team, who gave prompt feedback on viewings.and they have a very good understanding of the local housing market. I would have no hesitation in recommending their services.
Hi Neil, Many thanks for taking the time to write this glowing recommendation. We are delighted to read you received a prompt and knowledgeable property service during the sale of your parent's house. We will pass your comments on to all involved. Best wishes from all of us at The Frost Partnership Estate Agents
1/5
TrustpilotVery bad experience with the feltham branch staff!!
Very bad experience with the staff!! Paid a holding deposit to hold a property.. two days after I was told it was taken by someone else. Mentioning no name i was shown other properties as the company had my holding deposit yet again the property was let to someone else. Been nearly two week since I paid my holding deposit. Company was quick to ask for deposit and no response till i contact them for an update. Refund has been issued still waiting for it. I have had to take time out of work to view properties why would an estate agent show me properties when they are already off the market? No communication withing the staff. I have to chase all the time I would say its a waste of time dealing with company like this!!
5/5
GoogleMark Jones has been a pleasure to deal with from start to finish with the sale of our property. Highly professional and went beyond what was expected of him. I would highly recommend using the team at The Frost Partnership.
Hi Scott Many thanks for taking the time to write this 5* review for Mark from our Burnham Sales team. … More
5/5
TrustpilotCarla has been such great help
Carla has been such great help, she has been attentive and made me feel valued as a customer. She went above and beyond to ensure everything went smoothly, even when I had additional questions.
5/5
GoogleIt was a pleasure living in a property managed by you all. You’ve been the best property managers I’ve ever had the pleasure of renting from. Very clear, organised, and quick to respond to any issues. Very much appreciated that as a tenant. If we ever have a property that needs managing I will be in touch.
5/5
GoogleMark and his team gave us a very professional, friendly and efficient service throughout the whole selling process. Without doubt we would not use any other agent in the future if we buy or sell again in this area.
Hi Geoff, Thank you. That's fantastic to read; we're so pleased the Burnham team gave you a professional, friendly and efficient experience throughout. We will pass your … More
5/5
GoogleVery professional and ethical team. Recently rented a property via them and found their team to be very professional and most importantly, ethical. Wendy and her team has been very helpful and understanding throughout the process and have managed the entire process seamlessly. I would highly recommend them. Kind regards Abhishek
Hi Abhe, Many thanks for taking the time to write this 5* review for Wendy and our Burnham team. We're delighted to read that they provided you with a helpful, professional and ethical property service. We will pass your comments on to all involved and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
1/5
TrustpilotLetter beware!
We were model tenants- our first visit after 3 months of a 12 month tenancy and our report was “exceedingly clean”. Before we moved in we asked if we could hang a picture and requested that the landlord to leave the same paint so we could restore to the same. Upon check out the check our clerk said this was the easiest check out as everything was in order. There were a couple of things that were mention but was advised that it “would be harsh” if we were charged. We received the report and the Frost comments were rude and untrue. We replied giving logical explanations to the points raised. After an exceedingly poor response - “no response” we escalated to the Head of Lettings. After numerous conversations he said “it’s very rare for anyone to get their full deposit back!” So letters beware you will not get your full deposit back. We were only charged £40 but it’s the principal. The £40 was £5 for the filled hole and we used the paint the landlord left and the colour had changed every so slightly. We reported two identical round marks in the ceiling from the flat above and was advised to monitor, we were charged £15 for this. There was a chip on the floor in a bathroom which was caused by a contractor when the belly pan was removed from the sink following an issue with the sink and was charged £10 and finally there was a dent in the side of the bath which we never even saw and again charged £10. None of the charges made any sense and feel the landlord never even saw this report and yet this money was to be withheld. As a good Will gesture the fee was reduced to £20. If these were real charges and this “damage” was an issue surely it would be more to cover the cost of repairs? The whole thing was a total shambles. Finally last week Frost called us to ask if we could provide them with information on the TV provider. Yes of course for £20! Beware! Take photos of everything and send email confirmations to protect yourselves.
5/5
GoogleWendy was a pleasure to deal with, swift, efficient and always cheerful, she let our property in record time. We wouldn't hesitate to use The Frost Partnership again.
Hi Helen - Many thanks for this fantastic 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that Wendy was a pleasure to deal with, and that she let your property in record time. We will pass your comments on to … More
5/5
GoogleOur experience with Frost over the last two years has been great! A special thank you to Wendy from the Burnham Branch. When our heating wasn't working, she dropped off portable heaters and kept checking on us. This above and beyond gesture …
Many thanks for taking the time to write this 5* review for our Burnham Lettings team. We are pleased to hear that Wendy has been so supportive. We will pass your comments on to her and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
20 reviews from sellers, rated 5.0 out of 5 on average. For example, Julie wrote: "The team at The Frost Partnership Burnham Buckinghamshire, helped me with the sale of my parents’ house recently. Mark Jones and his team provided an ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Karlene wrote: "I have rented other properties in the past but not dealt with such a professional organisation such as Frost or letting agent Wendy Taylor . From the moment I ..."
7 reviews from tenants, rated 4.9 out of 5 on average. For example, Kris wrote: "Just wanted to say a massive thank you to Wendy who handled my tenancy, nothing was too much trouble and as time was tight for me, she managed to get me into ..."
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Burnham won Gold; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
Send The Frost Partnership Burnham a message.
