Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleFrost were great at setting realistic pricing and negotiating and provided sound support and advice during both our sale and move. Special shout outs to Dave and Abbi (Burnham, Bucks) who knew our needs well, were great to work with with and helped get us over the line. Would 100% use again.
Leiah · 8 September 2025
Agent replied · 9 October 2025
Hi Leiah, Thank you for taking the time to write such an amazing 5* Google review for our Burnham team. We are so pleased to hear that they knew your needs, were great to work with, helped get you over the line and that you would 100% use them again. We will pass your comments on to them and to our senior management team.
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleCertainly the best Estate agent.
David and his team immaculately handled our property sale. A professional, dedicated and diligent team. They were responsive to emails and telephone calls. They …
K · 4 October 2024
Agent replied · 14 June 2024
Thank you so much for posting this amazing 5* Google review for our Burnham Sales team. We are so pleased to hear that they consistently went the extra mile and completed the sale within 7 weeks of accepting an offer. We will pass your … More
★★★★★ 5/5
GoogleWendy was a very professional and friendly agent to deal with. I have never rent in my lifetime. I was a little nervous as I had no idea how it is going to be. Wendy was there to rescue! She helped us and advise on everything regarding …
Nitu · 4 October 2023
Agent replied · 3 May 2023
Thank you so much for leaving this amazing 5* review for Wendy from our Burnham Lettings team. We are so pleased to hear that Wendy was a very professional and friendly agent to deal with. We will pass your comments on to her and also to … More
★★★★★ 5/5
GoogleAbbi W was very helpful and responsive throughout my purchase.
Patrick · 1 August 2026
Agent replied · 4 August 2026
Thank you so much for taking the time to write this 5* review for Abbi and the Burnham Sales team. We are delighted to hear your feedback. We will pass your comments on to Abbi and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
FacebookJust wanted to express my sincere thanks to Naomi Forward in Lettings for her exceptional service throughout the entire process. From the initial property viewing to collecting the keys, Naomi was professional, friendly, and incredibly helpful. She was always prompt, informative, and went above and beyond to answer any questions we had. Naomi made the whole experience stress-free and enjoyable. We wouldn't hesitate to recommend her services to anyone. Thank you. 😀
Doreen · 12 March 2024
★★★★★ 5/5
FacebookI just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot 😂). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend 🏅
Helen · 27 June 2019
Agent replied · 30 April 2023
Hi Helen
Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
FacebookI just want to say a HUGE thank you to Gemma Testa for all her support over the past few months. She went above and beyond to make sure we reached our dream of becoming homeowners!! Communication was excellent and she was always so lovely on the end of the phone (I called a lot ??). She helped make a stressful situation into a positive one and we are very grateful. 100% recommend ??
Helen · 27 June 2019
Agent replied
Hi Helen
Many thanks for taking the time to write this fabulous review for Gemma from our Chesham office. We are delighted to read that she provided you with a professional, personable and efficient property service whilst finding you your dream home. We will pass your comments on to both Gemma and our senior management team.
Wishing you every happiness in your new home from all at The Frost Partnership
★★★★★ 5/5
GoogleKatie has been great and very helpful during the process. Highly recommend
Bhavika · 2 May 2025
Agent replied · 3 May 2025
Thank you so much for this 5 star Google review for Katie from our Burnham Lettings team. We are so pleased to hear that she was very helpful during the process and that you highly recommend her services. We will pass your comments on to … More
★★★★★ 5/5
GoogleI have been a landlady for a year and have been totally impressed with how Wendy Taylor has handled all issues, big or small. There is no doubt in my mind that choosing The Frost Partnership was one of my better decisions. I was thrilled to hear my tenant wishes to renew for another year. Thank you Wendy for everything.
Heidi · 22 June 2022
Agent replied · 24 June 2024
Many thanks Heidi for taking the time to write this 5* review for Wendy from our Burnham Lettings team. We are delighted to read that you have been totally impressed with how Wendy handled all issues. We will pass your comments on to her … More
★★★★★ 5/5
TrustpilotGreat service from Leah in Burnham
We’ve recently had to adjust our lettings contract which required a smooth transition for both landlord and us as renters. Leah from Burnham played a vital role in ensuring that the detail of the fresh contract was drawn up and signed by both parties in a timely manner, very efficient. Many thanks Leah.
R · 29 November 2024
★★★★★ 5/5
GoogleWe (FTB) got in touch with Abbi for a property purchase and she has been absolutely amazing. Throughout the process she guided us really well from from the start till the end and got traction whenever there was a slack from other parties. …
Trupti · 4 October 2025
Agent replied · 29 January 2025
Hi Trupti - Many thanks for writing this fabulous 5 star Google review for Abbi from our Burnham Sales team. It was great to hear that with Abbi’s help you were able to complete in record time of 3 months in purchasing your dream home. We … More
★★★★★ 5/5
GoogleI had a great experience working with Abbi at Frost for my recent property purchase. She was super proactive right from the start and kept me in the loop throughout the process. Her responses were always prompt, and she was really easy to …
Sinash · 4 October 2025
Agent replied · 15 April 2025
What an incredible review! Many many thanks for writing this fantastic 5 star Google review for Abbi and our Burnham Sales team. It was great to hear you say that Abbi and The Frost Partnership made the whole experience a lot smoother than … More
★★★★★ 5/5
GoogleAfter dealing with another estate agent who was a real let down, I chose Frosts. They have truly gone above and beyond. David has been so helpful through what was a very difficult process. He kept in touch, chased the necessary people, and …
Lisa · 4 October 2023
Agent replied
Thank you so much for taking the time to write this lovely 5* review for our Burnham Sales team and especially David. We are delighted to hear that they went above and beyond to help you through a difficult process. We will pass your … More
★★★★★ 5/5
GoogleAfter a bad experience with Purple Bricks (lesson learned!) we turned to Frosts in desperation to sell our house in order for us to purchase the house we had already had an offer accepted on. The service we received from Frosts was nothing …
Jane · 4 October 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to write this fantastic 5 star review for David and Gill from our Burnham Sales team. It’s great to read that the service you received from Frosts was nothing short of outstanding. We will pass your … More
★★★★★ 5/5
FacebookA big thank you to Mark and Andrew (and the rest of the team) at Frost in Burnham. They have been so helpful throughout the process and I have been very impressed by the professional, well-managed approach. After being on the market for over a year with other agents, as soon as I marketed with Frost they found a buyer within 10 days and the whole process went through smoothly. Would definitely recommend!
Lisa · 15 November 2017
Agent replied
Hi Lisa,
Thank you so much for taking the time to write this great 5* review. We're delighted that Mark and Andrew provided you with excellent customer service and that you achieved a quick and successful sale. We'll pass your comments on to our senior management team. Kind regards
★★★★★ 5/5
FacebookI purchased a house recently through Frost Partnership and I had a great experience with them. Alex Grace was really helpful all throughout, he was very friendly, highly professional, approachable, very prompt and swift in responding. I felt like he was there to help always when needed. I had few conversations with his other colleagues in his office also sometimes and felt all were very helpful and nice. Purchasing house is a bit of a stressful thing but when you have people to support you though your journey of purchase, It will make your life easy and less stressful. Keep it up guys. A BIG THANK YOU
Deepesh · 2 June 2023
★★★★★ 5/5
FacebookA special shout out for Caroline Scott who has been amazing at helping sort out an alternative rental flat for my 93 year old mother-in-law, who was served notice on her current flat at short notice. The compassion and care that Caroline has shown has been outstanding and we will be forever grateful! Thank you The Frost Partnership and especially thank you to Caroline Scott! :)
Sue · 25 April 2024
★★★★★ 5/5
GoogleDavid and his team were a pleasure to work with! Always there, always helpful and always available! House was sold without too many hitches ! Thank you to all of them!
Highly recommended!
Marimar · 13 May 2024
Agent replied · 18 October 2023
Thank you so much for your fabulous 5 star review for our Burnham Sales team. It was great to read that the team were a pleasure to work with and that your house was sold without too many hitches. We will pass your comments on to the team … More
★★★★★ 4/5
GoogleHad a great experience with Frosts in Burnham, thanks so much for selling our house so efficiently! In response for your request to know why we have rated 4* not 5*, it is because there were a couple of moments we felt you could have followed up with our buyer's solicitors quicker in order to act in our best interests as the seller, and also the communication you facilitated between ourselves and our buyers wasn't always optimal. But overall our experience was great, so thank you.
Nicki · 24 May 2024
Agent replied · 14 June 2024
Hi Nicki - Many thanks for taking the time to review our Burnham team. We take all our reviews very seriously and strive to achieve 5 stars, was there anything our team could have done to improve your rating?
Best wishes to you from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleDavid’s service was exceptional from start to finish. Working with him was easy and he was very responsive. Our property purchase wouldn’t have happened without all of his help to get it over the line - from chasing solicitors daily to …
Jas · 4 October 2025
Agent replied · 31 March 2025
Hi Jas - Thank you so much for taking the time to write this amazing 5* Google review for David and our Burnham Sales team. We are delighted to hear that David’s service was exceptional from start to finish and that he really did go above … More
★★★★★ 1/5
GoogleUnfortunately had a very bad experience with Frost property management.
Failed to inspect my property regularly which resulted in mould that needed to be professionally treated and cost thousands.
Inspection photos hid damage caused by tenants
Poor administration of deposit claim.
Lata · 12 October 2025
Agent replied · 17 October 2025
We take all feedback seriously and we would like to look into this further. However, we do not have your full name/contact details and are unable to connect you to a tenancy through our Burnham office. We would be grateful if you could email your contact information to marketing@frostweb.co.uk and our Lettings Director will contact you to discuss.
Kind regards, The Frost Partnership
★★★★★ 5/5
GoogleGreat service from Wendy and her team at Frosts. Very professional,efficient and helpful. Excellent agents for lettings.
Dan · 6 January 2025
Agent replied · 13 December 2024
Hi Dan - Thank you so much for this 5* review for Wendy from our Burnham Lettings team. We are delighted to hear that she was very professional, efficient and helpful. We will pass your comments on to Wendy and to our senior management … More
★★★★★ 5/5
GoogleI recently rented out my property as a first time landlord. Frosts have been wonderful and accommodating. Wendy has been a pleasure to work with and guided me through every step with confidence and ease. She made the experience effortless! …
Tom · 4 October 2023
Agent replied · 14 June 2024
Thank you so much for taking the time to write this fantastic 5 star review for Wendy from our Burnham Lettings team. It’s great to read that she has been a pleasure to work with and guided you through every step with confidence and ease. … More
★★★★★ 5/5
GoogleWe recommend Frost Partnership of Burnham whole heartedly for both selling or buying a property because they are very good at keeping communication up across a long chain. We chose this delightful estate agent on a recommendation from a …
Luke · 4 October 2025
Agent replied · 25 March 2025
WoW! Thank you so much Luke for taking the time to write this amazing 5* Google review for Abbi and our Burnham Sales team. We are delighted to hear that you recommend Frost Burnham whole heartedly for both selling or buying a property. We … More
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