Every review we hold for the Burnham office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleWe found Romans in Burnham to be professional, helpful and honest, when selling our house. Lewie was incredibly focused and always charming and calm. Also we would like to mention Sally, Fraser and Cheryl who also helped throughout the process. We would recommend Romans in Burnham when selling and if you are lucky enough to have Lewie help then you are on to a winner! Thank you !!
Madeline · 30 September 2021
Agent replied
Dear Madeline Peters, Thank you for taking the time to review your recent experience with our Romans Estate Agents Burnham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
★★★★★ 5/5
GoogleThank you Swati and Kerensa for the excellent service provided by you both.
Saira · 15 May 2025
Agent replied · 15 May 2026
Dear Saira Baig
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleMs Shannon Cox has been really helpful with explanations during the viewing of the flat that my wife and I are going to rent and also with procedures regarding the affordability check. She's a valuable estate agent.
Even my renting manager Ms Isabella York is helping with my continuous requests about supplies maintenance and information.
Claudio · 31 January 2023
Agent replied · 30 July 2023
Dear Claudio
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSid was our point of contact, amazing agent.
Ghulam · 15 June 2025
Agent replied · 15 May 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 1/5
GoogleChloe showed us the lexington Apartment flat and did not inform us that the lift does not work most of the time. Anyhow, we later got to know that through other sources. We informed them timely (which was 3 weeks back) that we are not …
Vishah · 16 September 2025
Agent replied · 24 October 2024
Good Morning Vishah
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in … More
★★★★★ 5/5
GoogleI have been a tenant with Romans for five years, and I truly hope to stay with them or, if I win the lottery, buy a property through them. What I’m trying to say is that this estate agent is exceptional. They are reliable, understanding, …
S · 16 September 2025
Agent replied · 29 May 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleAbsolutely flawless process of renting a property by Romans especially Swati who was extremely professional and thorough from start to finish. Kept me updated all the time. She is an asset at Romans .
Mazhar · 15 May 2024
Agent replied · 24 August 2024
Dear Mazhar Khan
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleThe service I receive from Kerensa and Swati is outstanding and I cannot thank them enough. Kerensa has supported me for 2 years now and always goes the extra mile. Swati has been so efficient in finding me a new Tennant and is a pleasure …
Ankur · 17 August 2023
Agent replied · 30 July 2023
Dear Ankur
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleThe team have been really helpful in supporting our house hunt, Ruby in particular has been excellent showing us some lovely houses
Katie · 6 April 2026
Agent replied · 6 July 2026
Hi Katie, thanks for taking the time to leave a review. We appreciate you sharing your experience. We will pass your kind words over to Ruby and the rest of the Coulsdon team.
★★★★★ 5/5
GoogleRomans helped me move from Ireland to england, Shannon Cox was a great help throughout the entire move. Went out of her way to make sure everything was right, the entire time up until my move in date. Brilliant team, helped making moving country a bit easier.-A
Aoife · 22 June 2023
Agent replied · 30 July 2023
Dear Aoife,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI have been dealing with Syed Habibunnasa and she is AMAZING! She has kept me in the loop of all details on the sale of my flat and represented me as the client in the best possible manner. I would definitely use Romans again in the future.
Flora · 15 August 2025
Agent replied · 15 May 2026
Dear Flora Moody
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally happy with Romans - I am working with them at distance, which always adds to the stress. My property manager, Ms Isabella York has been great - she responds to my mails promptly and always has a sensible answer, whether it concerns a property visit, a tenancy renewal or an issue that requires urgent attention.
Tim · 22 June 2022
Agent replied · 30 July 2023
Dear Tim
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleI have been using Romans for a few years now and the service provided has been excellent. Swati is always on hand to help and her positively shines through in her communication. Kerensa has given great advice throughout the whole process …
Manpreet · 16 September 2023
Agent replied · 27 August 2023
Dear Manpreet Kaur
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleMatthew Chapman from Burnham, Romans has been a one man army when acting as our agent to rent our new home. With each new issue that arose, Matthew continued to rise to the challenge all in service to aiding us in whatever way possible. Without his continued effort, we 100% would not be settling into our new home. Thank you Matthew!
Clinton · 22 June 2021
Agent replied
Dear Clinton Asibey,
Thank you for taking the time to review your recent experience you have had with our team at Romans Estate Agents Burnham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleI highly recommend Romans Burnham as they understand market and buyers’ needs. They deal with clients on fair terms. I am delighted with their services, updates, guidance and friendly communication. Five stars for their professional approach and fair rules.. Many thanks Lewie hastingsfor understanding us and making our first home possible for us….
Asghar · 30 July 2022
Agent replied · 30 July 2023
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMy experience with Romans was excellent , they are quite quick & friendly to help. I dealt with Shannon Cox and our letting was so smooth & awesome. Really thank her for the hospitality shown towards us in finalising the letting at Summerlea,Slough.
Pritpal · 22 June 2023
Agent replied · 30 July 2023
Dear Pritpal,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleMatthew Chapman was an absolute rockstar in helping me rent my flat, very patient and even called me when I was out of the country, I deeply appreciate his exceptional service. Isabella York has also been instrumental in my settling into the new flat, she’s always helpful and responds to my emails promptly.
Evelyn · 22 June 2022
Agent replied · 30 July 2023
Dear Evelyn
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleRomans having been my letting agent for some time now and I have always received a professional service from them. I would like to thank Izzy York who is doing a great job as property manager and highlight her professionalism in dealing with matters and making sure any problems are dealt with appropriately.
Antony · 22 June 2022
Agent replied · 30 July 2023
Dear Antony,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleSwati the agent we were in contact with at Romans were extremely helpful and professional. She was incredibly responsive, even out of office hours, in order to facilitate the process as quickly as possible. She was very understanding in …
Nawab · 16 September 2025
Agent replied · 15 May 2026
Dear Nawab
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleIsabella York has been extremely helpful and responsive since we have been renting with Romans. Communication has been efficient and we have enjoyed being a tenant with Romans.
Tony · 15 May 2024
Agent replied · 24 August 2024
Dear Tony Lee
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe recently purchased a property through Romans and dealt with Shannon Cox especially after a couple of other Romans staff had left the organisation. Shannon was very helpful, friendly and always willing to go the extra mile to help with …
Raj · 24 July 2023
Agent replied · 30 July 2023
Good afternoon
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleIsabella York has been dealing competently and efficiently with our letting for several years and we are happy to have her as our representative . She has always replied promptly to correspondence and make every effort to resolve whatever issues have arisen.
Kevin · 22 June 2023
Agent replied · 30 July 2023
Dear Kevin
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleLewie and Frasier were super helpful throughout the entire sales process, and always available to answer questions, follow up on queries and generally good at keeping in touch. Would definitely recommend Romans Burnham if you are looking to sell your property seamlessly
Kiran · 22 June 2023
Agent replied · 30 July 2023
Dear Kiran,
Customer care is important to us so we really appreciate you taking the time to … More
★★★★★ 5/5
GoogleWe are active member of Romans Estate Agents and Letting agents team in Burnham. Each time we ask for assistance from the team, we received incredible support and prompt assistance from the team. Especially "Isabella York" and "Chloe" …
Nandhana · 16 September 2025
Agent replied · 15 May 2026
Dear Nandhana Pramod
Customer care is important to us so we really appreciate you taking the time to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
