Every review we hold for the Burnham On Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmazing experience with everyone involved, if I have any issues or questions they have been great and straight onto it for me. This is my first time moving out and everyone involved has been really great. …
Firmtree666 · 13 April 2025
Agent replied · 20 August 2024
We're thrilled to hear about your positive experience with us! It's our pleasure to provide support during your first move. Thank you for trusting us, and if there's anything more we can help with, please don't hesitate to reach out. Welcome to your new home! Warm regards Edward
★★★★★ 5/5
GoogleVery helpful and friendly team! I highly recommend this agency to anyone who wants to rent. Special thanks to Maddie ans Sarah :)
Karol · 15 August 2023
Agent replied · 15 August 2023
Thank you for taking the time to write a review Karol, Maddie & Sara appreciate the feedback - Cj Hole Team
★★★★★ 5/5
GoogleI have rescently purchased a property through CJ Hole and i can not recommend them enough. Tom in particular has been fantastic all the way through and was prompt with all responses. Even when we was faced with a few challenges from the other side Tom was incredibly helpful and supportive and kept things moving. Every interaction with CJ Hole has been pleasant and quick responses from everyone even with arranging extra viewings of the property at short notice. I will definitely be selling the property with CJ Hole when the time comes and i have highly recommended them to everyone and so much so my parents are now selling their property with them. Great agents.
Samantha · 15 July 2019
★★★★★ 5/5
GoogleWords cannot express my gratitude to the whole team at CJ Hole, they really 'held my hand' all the way through the sale of my house. From the moment I met Edward Creswick I was very impressed and reassured with his professionalism, market knowledge, transparency and honesty. I had no doubt that my house would sell without any problems. Previously I had commissioned another estate agent and not only was I badly let down by their letting department but was told that I had to reduce the asking price by £50,000!! and/or consider selling it at an auction. So when CJ Hole sold my house at the asking price within four months I was elated to say the least!! A massive thank you to the whole team: Helen, Tom, Matthew and of course Edward, they totally excelled and even post sale they have continued to be extremely helpful. I am recommending them without reservations to my friends and family. So 5 stars?!! it's not enough to deservedly rate them, I will give them the entire Galaxy!!! My best wishes for your continued success!! Merlyn St Martin
Merlyn · 27 May 2019
★★★★★ 5/5
GoogleFrom the moment we booked our viewing of the property, we were made to feel really welcome. Sommer and the team have been friendly, helpful and understanding throughout the whole process. Communication was really good and regular, and there were always smiling faces when we popped in too. We would recommend them to anyone buying or selling in the area.
Mark · 28 February 2023
★★★★★ 5/5
GoogleExcellent service from CJHole. I was kept up to date by Matt and the team and knew that if I had anything that needed attending to it would be done. Just the reassurance I needed as a landlord during lockdown.PositiveResponsiveness, Professionalism
David · 14 June 2021
Agent replied · 13 June 2024
Thank you so much for your kind review David
★★★★★ 5/5
GoogleCJ Hole in Burnham negotiated the sale of my elderly Mother’s flat. I gather she chose them initially because of their good local reputation. She was particularly impressed when, following her query about the selling prices of similar properties in the area, Edward turned up with a print-out giving her the information she sought. She said how lovely it was that someone had listened to her and been so efficient in providing answers. Importantly, not only did they listen but they found a purchaser before the sales particulars had even been released! My own experience in dealing with CJ Hole on my Mother’s behalf reflects her comments. I have dealt mostly with Tom who has been invariably professional, polite and friendly and importantly (for me at least) has genuinely listened to my concerns and done his best to mitigate them. Especially noteworthy (again in my opinion) is the fact that when he promises to chase up or telephone with updates, he does just that! In summary - polite, efficient, effective and professional service. Excellent communication skills. Helpful, friendly staff. Flat sold. Happy customer!
Susan · 31 March 2019
★★★★★ 5/5
GoogleI cannot rate CJ Hole estate agents in Burnham-On-Sea highly enough! A fantastic team with wonderful communication and my house sale has now exchanged and they made the process as simple and clear as possible, answering all of my questions along the way and offering full support and keeping me informed from start to finish - huge thanks to Matt, Tom and Helen especially - I will be visiting with a thank you box of chocolates soon - I would not hesitate to use CJ Hole in the future - 5 stars all the way - thanks guys (and Helen!) - brilliant service all around.
Shaun6811 · 31 March 2019
★★★★★ 5/5
GoogleWe have just brought our first home through C J Hole and Tom has been absolutely incredible! From day one he has bent over backwards to help us as well as ensuring we are involved and understood each step of the process. We would 100% recommend Tom and the service that he provides and because we've had such an easy ride of buying, we will certainly be back to use his services again some day if needed. Tom made us feel totally at ease and gave us regular updates throughout the whole process which really took the pressure off of such a stressful process. Thank you Tom!
Anna · 10 February 2019
★★★★★ 5/5
GoogleCJ Hole in Burnham negotiated the sale of my elderly Mother’s flat. I gather she chose them initially because of their good local reputation. She was particularly impressed when, following her query about the selling prices of similar properties in the area, Edward turned up with a print-out giving her the information she sought. She said how lovely it was that someone had listened to her and been so efficient in providing answers. Importantly, not only did they listen but they found a purchaser before the sales particulars had even been released!
My own experience in dealing with CJ Hole on my Mother’s behalf reflects her comments. I have dealt mostly with Tom who has been invariably professional, polite and friendly and importantly (for me at least) has genuinely listened to my concerns and done his best to mitigate them. Especially noteworthy (again in my opinion) is the fact that when he promises to chase up or telephone with updates, he does just that!
In summary - polite, efficient, effective and professional service. Excellent communication skills. Helpful, friendly staff. Flat sold. Happy customer!
Susan · 15 January 2019
★★★★★ 5/5
GoogleWe have just brought our first home through C J Hole and Tom has been absolutely incredible! From day one he has bent over backwards to help us as well as ensuring we are involved and understood each step of the process. We would 100% recommend Tom and the service that he provides and because we've had such an easy ride of buying, we will certainly be back to use his services again some day if needed. Tom made us feel totally at ease and gave us regular updates throughout the whole process which really took the pressure off of such a stressful process. Thank you Tom!
Anna · 15 January 2019
★★★★★ 5/5
GoogleWhat an amazing estate agency this truly is
Realy took the sting out of finding a property to let especially for a novice like me
And the letting maneger Kerry Payne was absolutely out standing by breaking every thing down into easily understandable sections every step of the way has made this whole process easy and hassle free going above and beyond to help
A real credit to the company and look forward to my future tenancy with cj hole
Thank you
Eddie · 20 August 2018
★★★★★ 5/5
GoogleI cannot rate CJ Hole estate agents in Burnham-On-Sea highly enough!
A fantastic team with wonderful communication and my house sale has now exchanged and they made the process as simple and clear as possible, answering all of my questions along the way and offering full support and keeping me informed from start to finish - huge thanks to Matt, Tom and Helen especially - I will be visiting with a thank you box of chocolates soon - I would not hesitate to use CJ Hole in the future - 5 stars all the way - thanks guys (and Helen!) - brilliant service all around.
Shaun6811 · 15 July 2018
★★★★★ 5/5
GoogleBefore I started the process of moving house, Purple Bricks would have been the obvious choice for me but I thought I would give CJ hole a go as they were selling the house I wanted to buy. Best decision I could have made. Matt, handled the sale and purchase with ultimate professionalism and without his dedication I am 100% sure the sale would have fallen through. The entire team are polite, courteous and dedicated. I would recommend CJ hole by Edward Creswick to anyone who is thinking of selling there home.
Innes · 27 May 2018
★★★★★ 3/5
GoogleNot great, communication was poor and at the start didn't do as promised but we were buying through them so had no choice. Never met anyone there until the day I came to collect the keys! We almost requested someone else handle the transaction but thankfully my agent went on holiday and his cover was brilliant - thanks Matt! Despite poor service we did get the sale completed in 8 weeks from initial offer which is one thing.
Luke · 15 July 2019
★★★★★ 5/5
GoogleWhat an amazing estate agency this truly is Realy took the sting out of finding a property to let especially for a novice like me And the letting maneger Kerry Payne was absolutely out standing by breaking every thing down into easily understandable sections every step of the way has made this whole process easy and hassle free going above and beyond to help A real credit to the company and look forward to my future tenancy with cj hole Thank you
Eddie · 31 March 2018
★★★★★ 5/5
GoogleWhat an amazing estate agency this truly is
Realy took the sting out of finding a property to let especially for a novice like me
And the letting maneger Kerry Payne was absolutely out standing by breaking every thing down into easily understandable sections every step of the way has made this whole process easy and hassle free going above and beyond to help
A real credit to the company and look forward to my future tenancy with cj hole
Thank you
Super · 15 January 2018
★★★★★ 5/5
GoogleLovely team to deal with! Tom and Edward were both very approachable and helpful to my husband and I! Highly recommend to anyone looking to move house! Very genuine people who are easy to get along with!
Laura · 22 October 2021
Agent replied
Thank you for the lovely review Laura. I'm so glad you found Tom & Edward approachable and helpful. If you need anything else in the future, please do not hesitate to get in touch.
★★★★★ 1/5
GoogleAll was good Untill I handed my notice in Matt was very rude and arrogant I wouldn’t use These again
John · 11 July 2023
Agent replied · 18 July 2023
Dear John,
I believe Rob from our new lettings team has already contacted you, but we would be grateful if you would remove this review as agreed as it is about a staff member that hasn't worked for us for a considerable amount of time. Our new team are brilliant and the reviews they're receiving are proof of this!
Many Thanks in advance.
Tom
Partner
CJ Hole Burnham
★★★★★ 5/5
GoogleSold the property within a few hours.Kept us executors fully informed with updates to completion. Highly recommended
IanY · 25 September 2025
Agent replied · 28 September 2025
Thank you for all your help during the transaction, and thank you for this very kind review. We wish you and your family all the best for the future.
Best Wishes, Edward.
★★★★★ 5/5
GoogleThe team at CJ Hole Burnham made buying our 1st home very easy, answered any of the questions we had. We don't intend to move again but if we ever do decide to we will definitely be dealing with CJ Hole.
Matt · 19 April 2020
Agent replied
Thank you for the review Matt. Glad to hear you're settling into your forever home, but should you need us you know where we are.
Edward Creswick
Director
★★★★★ 5/5
GoogleEntirely happy with the service from CJ Hole estate agent. Edward, Tom and all the staff are helpful and professional. My mum's property sale fell through twice, but they were very quick in getting it back on the market and arranging buyer visits straight away. E-mails and phone calls dealt with quickly even in these busy times. Many thanks
Paul · 30 September 2022
★★★★★ 5/5
GoogleTom and his team were great when we put our house on the market in highbridge. From valuation, to viewings to helping negotiate an offer, the team put in their 100% effort which was really good. Would highly recommend. Thanks guys! Much appreciated! Will look no further if I need to buy or sell in the future!
RUMMAN · 30 September 2022
★★★★★ 5/5
View Agents BuyerCJ Hole probably the best estate agent I've bought from.
I recently took completion of a bungalow that CJ Hole were marketing.
From the initial viewing with Tom, which was very well presented, CJ Hole have been very good throughout the whole process. Always pleasant to deal with, keeping me updated with communications from the vendor and their solicitor. Also they are very knowledgeable and helped calm any nerves we had.
If I were to sell my property, which I doubt, as I love it, I'd would use CJ Hole as my first choice go-to estate agent.
Christopher · 16 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.