Every review we hold for the Burnham On Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently purchased a property through CJ Hole and were really impressed with the professional service we received, what made it exceptional was the personal touch, being well informed every step of the way. From the first time we met Tom for our viewing through to completion day we had regular contact and were updated by phone or e-mail and this made the process much more bearable.
Keep up the good work Tom and team CJ Hole, you really are a great company, leaps and bounds better than other estate agents we have experienced, we wish you every success for the future.PositiveProfessionalism
Sharon · 14 July 2022
Agent replied · 3 June 2024
Wow, what a wonderful review! Thank you for your kind words Sharon. It is great to see that Tom and his team have provided you with a first class service and regular contact, something that is badly lacking unfortunately in modern Estate Agency. We wish you every success and happiness in your new home, and if you need us in the future, you know were we are. All the best.
★★★★★ 5/5
GoogleFantastic service from the whole team from start to finish. They kept me well informed, helped me to manage the property whilst it was on the market and were kind and courteous throughout.
Sean · 22 June 2026
Agent replied · 22 August 2026
Thank you, Sean, for your wonderful review. We really appreciate your kind words and are delighted to hear that you were happy with the service you received from our team. Keeping our clients informed and supported throughout the process is very important to us, so it's great to know this made a difference to your experience. Thank you for trusting us with the sale of your property, and we wish you all the very best for the future.
Best Wishes
Edward
★★★★★ 5/5
GoogleWe recently purchased a property through CJ Hole and were really impressed with the professional service we received, what made it exceptional was the personal touch, being well informed every step of the way. From the first time we met Tom for our viewing through to completion day we had regular contact and were updated by phone or e-mail and this made the process much more bearable. Keep up the good work Tom and team CJ Hole, you really are a great company, leaps and bounds better than other estate agents we have experienced, we wish you every success for the future.
Sharon · 30 March 2022
Agent replied
Wow, what a wonderful review! Thank you for your kind words Sharon. It is great to see that Tom and his team have provided you with a first class service and regular contact, something that is badly lacking unfortunately in modern Estate Agency. We wish you every success and happiness in your new home, and if you need us in the future, you know were we are. All the best.
★★★★★ 5/5
GoogleWould highly recommend CJ Hole, in particular Charlotte.
She has been amazing, and in our opinion going above and beyond to help with anything that we asked.
Our heartfelt thanks and gratitude go out to her. She helps to make the house buying process much easier. You will be lucky if you have her to help in your buying/ selling process, an absolute joy. Thank you Charlotte.
Claire · 14 July 2023
Agent replied
Thank you for your lovely review Claire.
★★★★★ 5/5
GoogleVery easy to deal with from start to finish. Kept me updated after every viewing. Property sold within the first 4 weeks at a good price. Would highly recommend.
Charmaine · 22 June 2026
Agent replied · 22 August 2026
Thank you, Charmaine, for your kind words and recommendation. It was a pleasure helping you through the sale of your property. We're delighted that you felt well informed throughout the process and that we were able to achieve a successful sale within the first four weeks at a great price. We wish you all the best for the future and appreciate you placing your trust in us.
Best Wishes
Edward
★★★★★ 5/5
GoogleI initially had a meeting with Tom and Edward in pricing my mum and dads house. They were consummate professionals in all of their dealings and it’s why I chose them above others. I’m a believer in trusting your gut instinct, and it was telling me to choose them.
They managed to get a good price for the house, and we had quite a number of viewings and interest, over the time it was on the market.
Matt & Tom kept me abreast of any developments, and it was a straightforward process, of what was an emotive sale.
Thank you all for your efforts once again.
Best wishes
StuartPositiveResponsiveness, Quality, Professionalism
Stuart · 20 July 2021
Agent replied
Dear Stuart,
Thank you so much for your lovely words. I am glad we were able to secure you a buyer and see the property sale through to completion in a way that satisfied you.
Wishing you all the best for the future.
CJ Hole Burnham
★★★★★ 5/5
GoogleExcellent service from Tom and the Team during our purchase. We had fantastic support to get us into our new home ASAP. Communications were brilliant, nothing was ever too much trouble and we cannot recommend C J Hole highly enough!
Gemma · 10 October 2024
Agent replied · 10 October 2026
Thank you so much for your kind review
Best wishes
Edward
★★★★★ 5/5
GoogleApproached C J Hole after being recommended by someone helping with clearing the house of my late Father. From the start Edward and Tom gave me the confidence that they were at the top of their game. Throughout the sale process they have kept me totally informed and nothing was too much effort. The idea of using a drone to film the house to emphasise the location was truly inspired and no doubt helped with the early viewings and prompt sale. As a demonstration of how well they know the area and their business the house sold for over £20,000 more than the highest price initially recommended by another local Estate Agents. All in all a first rate job well done and thank you!PositiveResponsiveness, Quality, Professionalism, Value
Major · 31 May 2021
Agent replied · 30 May 2024
Thank you so much for your kind review
★★★★★ 5/5
GoogleExcellent. A smooth and professional experience from start to completion. Nothing was too much to ask and from a buying perspective was one of these easiest parts of the whole process. Tom Creswick was fab throughout. Would thoroughly recommend.
Tim · 10 October 2024
Agent replied · 5 June 2024
Thanks Tim
We hope you are enjoying your new home
★★★★★ 1/5
GoogleFor rentals - beyond shocking. Will never use again. Actual lost my contract, simple repairs take months, exceptionally rude office staff - Melissa is god awful. In 20 yrs renting have never be so badly and unprofessionally treated.
Louise · 10 October 2024
Agent replied · 24 April 2024
Hi Louise
This office & business no longer has a rental department. We are a sales only office. Could you kindly delete this review and instead direct your concerns to CJ Hole Weston-super-Mare & North Somerset. Property Sales & Lettings Agents
Thank you
★★★★★ 5/5
GoogleI approached CJ Hole towards the end of the lockdown with regards to having my house valued once restrictions allowed. Edward contacted me the same day to advise what could and couldn’t be done due to circumstances we were in at the time. Out of all the estate agents in Burnham only two responded to my valuation request via their websites and the second took a week to respond. When restrictions eased Edward contacted me as promised and an appointment was made for him to view my property. I found Edward To be experienced, very knowledgeable and informative. I would recommend CJ Hole‘a services to anybody else looking to sell.PositiveResponsiveness
Kevin · 19 July 2020
Agent replied
Dear Kevin,
Many thanks for your kind words. You know where we are if you ever need to sell the property.
All the best,
CJ Hole
★★★★★ 5/5
GoogleWe have just sold through the burnham on sea office for the second time, They have been BRILLIANT
Toms photos are great they made our home look really inviting and spacious we had viewings straight away
Matt is a young Gentleman with a good understanding and lovely caring manners, He is also a very good negotiator and gets stuck in as we had an awkward 3rd party but Matt sorted it , Thanks again Matt
Elaine is a very good receptionist and can calmly talk you through any questions or worries
Im very pleased to have used this brilliant caring team and recommend them as your first call on this difficult journey of house sale , a lot of people try now to do it yourself selling . Leave it to the professionals if you want it to succeed, and you will not find a better team than the one i had
Thank you CJ Hole best wishes in your future , Sean & Karen Staunton
Sean · 4 July 2020
Agent replied
Dear Sean & Karen,
Thank you so much for your wonderful review. We're so pleased we were able to help you get your sale sorted. If you are in town then please do pop in and say hello.
Kind Regards,
C J Hole Burnham
★★★★★ 5/5
GoogleMoving house can be very stressful. However Matt Friend, Melissa Thomas and the team at CJ Hole Burnham On Sea were very professional. Not once were we concerned about our move. We felt we were in good safe hands. Lots of questions were asked....all to be answered promptly. All deadlines were met. Matt/Melissa were very friendly polite and very professional. Thank you for keeping it easy for us.PositiveResponsiveness, Professionalism
Paul · 14 July 2022
Agent replied · 24 June 2024
Thank you so much Paul for your kind review.
★★★★★ 5/5
GoogleWe have just sold through the burnham on sea office for the second time, They have been BRILLIANT Toms photos are great they made our home look really inviting and spacious we had viewings straight away Matt is a young Gentleman with a good understanding and lovely caring manners, He is also a very good negotiator and gets stuck in as we had an awkward 3rd party but Matt sorted it , Thanks again Matt Elaine is a very good receptionist and can calmly talk you through any questions or worries Im very pleased to have used this brilliant caring team and recommend them as your first call on this difficult journey of house sale , a lot of people try now to do it yourself selling . Leave it to the professionals if you want it to succeed, and you will not find a better team than the one i had Thank you CJ Hole best wishes in your future , Sean & Karen Staunton
Sean · 30 March 2020
Agent replied
Dear Sean & Karen, Thank you so much for your wonderful review. We're so pleased we were able to help you get your sale sorted. If you are in town then please do pop in and say hello. Kind Regards, C J Hole Burnham
★★★★★ 5/5
GoogleWould highly recommend CJ Hole, in particular Charlotte. She has been amazing, and in our opinion going above and beyond to help with anything that we asked. Our heartfelt thanks and gratitude go out to her. She helps to make the house buying process much easier. You will be lucky if you have her to help in your buying/ selling process, an absolute joy. Thank you Charlotte.
Claire · 1 September 2022
Agent replied
Thank you for your lovely review Claire.
★★★★★ 5/5
GoogleI recently bought a residential park home through CJ Hole and was delighted with the service they provided. Tom was extremely helpful and responsive throughout the process. He was also understanding and patient when it came to the delay in the sale of my house and ensured this didn't impact the purchase. I would highly recommend CJ Hole Estate Agents. They are professional and very friendly!PositiveResponsiveness, Quality, Professionalism
Dean · 14 July 2022
Agent replied · 24 May 2024
Hi Dean,
Thank you for your lovely review and kind words about Tom. We hope you're settling well into your new home and are enjoying life in the countryside!
All the best.
★★★★★ 5/5
GoogleMyself and my family recently purchased a property from CJ hole. Overall a great service, easy to contact and very responsive from viewings to completion. We are grateful for their hard work and would highly recommend their service.
Kayleigh · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for your kind feedback. We are delighted to hear that you and your family had such a positive experience with us throughout your property purchase. It was a pleasure assisting you from the initial viewings through to completion, and we truly appreciate your recommendation. We wish you every happiness in your new home and thank you again for choosing CJ Hole.
Edward
★★★★★ 5/5
GoogleLisa and Edward were marvellous and very professional in our marketing. Any hiccups were soon ironed out and our move went smoothly. I would thoroughly recommend C J Hole
Glenda · 7 December 2024
Agent replied · 3 December 2024
Thank you so much for taking the time to write a review for us.
Its very much appreciated
We wish you both years of happiness in your New Home.
Edward
★★★★★ 5/5
GoogleVery professional and helpful at every stage of my purchase , helped with putting me in contact with a very helpful mortgage broker who also went the extra mile to find the best deal for me and the product I wanted. Tom was very approachable and was able to act the middle man between me and the sellers and often went the extra mile and kept me updated throughoutPositiveResponsiveness, Quality, Professionalism
Stuart · 15 July 2021
Agent replied
Thank you for your kind words Stuart. We hope you will be very happy in your new home, please pop in when restrictions allow to say hello!
★★★★★ 5/5
GoogleFantastic service from initial enquiry to completion. Ed and his team could not do enough for us. Professional, patient and kept me updated throughout what could have been a stressful time. I wouldn’t go anywhere else for conveyancing matters. Thank you CJ Hole Burnham-on-Sea!
Anna · 6 November 2025
Agent replied · 6 November 2025
Dear Anna
Thank you so much for your kind review. We are so pleased you have been happy with our service.
All the very best,
Edward
★★★★★ 5/5
GoogleI've been renting for nearly 20 years, and my experience with Matt Friend at CJ Hole Burnham was easily the best I have had with a house move in all that time. Always there to answer queries, and flexible with our own arrangements. Everything was ready and sorted for us when we moved in, couldn't have asked for better, 5 Stars all the way.PositiveResponsiveness, Quality, Professionalism
James · 4 June 2021
Agent replied · 3 June 2024
Thank you for your lovely words James. All the best.
★★★★★ 5/5
GoogleRecently rented a property from CJ Hole in the new build area of Highbridge.
Requested a viewing at 3am on the Sunday morning *nightshift worker. And was greeted with an email at 9:02am on the Monday morning by the delightful Maddie, who was able to accommodate a viewing around my night shift pattern.
She has been nothing but courteous and professional throughout our encounters, even replying to emails and queries outside of her working hours again to accommodate me and my shift.
Very swift transfer once referencing and checks were carried out. Highly recommended. Great team all round but an extra thanks to Maddie for all her help.
Craig Thomas
Craig · 7 July 2023
★★★★★ 5/5
GoogleVery efficient - accurate valuation - had a offer on the house in a few days and sold quickly without any complications. Thank you for such good service.
Viv · 13 February 2026
Agent replied · 13 April 2026
Thank you very much for your kind feedback. We’re delighted to hear that you were pleased with the valuation and that your property sold so quickly and smoothly. It’s great to know the process was efficient and complication-free for you. Thank you for choosing CJ Hole and for taking the time to share your experience, we really appreciate it.
Edward
★★★★★ 5/5
GoogleCJ Hole in my opinion are simply the best. This is not the first time dealing with Ed and the team, which in my mind speaks volumes these days. So professional & more importantly “Honest” Thank you Ed and team……..FIRST CLASS.
Mike & Kay Tilly
Michael · 8 September 2025
Agent replied · 17 October 2025
Dear Mike & Kay,
Thank you immensely for your kind words and continued trust in our company. I'm thrilled to hear the team consistently met with your expectations. Your accolades on our professionalism and honesty are greatly appreciated. We look forward to our ongoing relationship and are here for any future needs.
Warm regards, Ed
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.