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★★★★★
84 reviews across 3 platforms
1 Keymer Road, Burgess Hill RH15 0AD
Part of Carnabys Independent, see every office.
Carnabys Independent's Burgess Hill office at 1 Keymer Road is rated 4.8 out of 5 across 84 reviews on three platforms, including 33 Google reviews rated 4.6. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I have been extremely impressed with James and the team at Carnabys who have not only sold my flat for me, but also managed it for me over the last couple of ...Read all 11 from sellers
I've had an excellent experience buying a property through Carnaby's despite the purchase itself being quite lengthy due to some unexpected probate issues. The ...Read all 12 from buyers
Having endured a bad experience with another letting agent, we decided, following a recommendation, to give Carnabys our former family home to rent. All of the ...Read all 5 from landlords
Dealt with Carnaby's while looking at renting a house in Hawyards. From initial viewing, through process of arranging agreements, all interactions were very ...Read all 13 from tenants
Founded in 2001, Carnabys Independent Estate Agents are located in Burgess Hill. We specialise in sales, letting & property management in the town and all surrounding villages including Hassocks, Keymer & Wivelsfield. We pride ourselves on offering an unrivaled customer service, ensuring each client is kept fully appraised of their transaction from start to finish. If you're looking to instruct a local agent to act on your behalf, contact Carnabys for a free, no obligation property appraisal on 01444 245201.
Every review we hold for the Burgess Hill office, from every platform, shown as written. First names only.
5/5
View AgentsExcellent Service
We chose Carnabys as they are a local independent firm. They were realistic with the valuation and listened and took note of our wishes. They kept us informed of the progress and dealt with any minor issues in a very professional manner. We would not hesitate to recommend them
Thanks very much for your kind comments Bill, we're very grateful. I hope that you and Georgina have settled in well to your new home. Best Wishes. James
5/5
GoogleCarnaby's have been informative, great with communication, helped with advise not only about my flat but my friends which is not with them. Really going above and beyond their services. They do not make you feel like they are giving us a service, they feel more like a friend. I am really grateful and thankful to have them as my estate agent.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat! Terry has always been there for us and we can't express our gratitude.
5/5
GoogleCarnabys managed our property for almost 5 years before they also then sold the property for us. They were excellent agents in both respects. The property was really well …
5/5
View Agentsgreat service and support
Carnabys ensured my move into my new home was efficient and hassle free...exactly what I needed a week before Christmas! Thanks to Tina and the team. John
5/5
View AgentsExcellent service
I have been a tenant with Carnabys for the past year and found them to be very efficient and helpful a fantastic service from start to finish and would like to wish them all a happy Christmas & new year : )
Hi Chris, many thanks for your kind comments, we're very grateful. We hope you also have a great Christmas & New Year
5/5
View AgentsJust what a good Estate Agent needs to be.
Polite, reassuring and connected, the staff at Carnabys have given us confidence in a potentially stressful environment. They have helped up every step of the way and been readily available to answer our questions and give us support.
Hi Nick, many thanks for your kind comments above, we're very grateful. We look forward to continuing our support throughout your tenancy, we hope you settle in well to your new place. Best wishes to you and Janis.
5/5
View AgentsFantastic agency, nothing but good things to say!
We rented a 1-bed flat through Carnabys Estate Agency for over 3 years and have nothing bad to say about them. Luckily, we encountered few issues throughout our tenancy, but what minor issues we did encounter were quickly rectified to a standard we had come to expect from their professional outfit. This was not our first rental but we can positively say it was our most pleasant. Thank you.
5/5
GoogleIncredibly helpful service from everyone in carnabys estate agent and have always emailed back promptly if we have had any issues or were unsure of anything since we are renting for the first time. I give the whole experience a 10/10 and would thoroughly recommend to anyone looking to rent in this current climate.
5/5
View AgentsExceptional Customer Service
I had the pleasure of working with Carnabys during the summer of 2015. They are a wonderfully friendly team who offer exceptional customer service. I was completely at ease in their hands. Highly recommended
Thanks for the great review John, it was a pleasure working with you. I hope you're enjoying your new home.
5/5
View AgentsService which is friendly, and goes the extra mile
I have always had a good service with Carnabys. The team always goes the extra mile to help which has made all the difference. I would recommend Carnabys to friends and family.
Morning Mark, many thanks for your kind review. It's been a pleasure working with you over the years and we look forward to our relationship continuing. Thanks again and no doubt we'll chat soon.
5/5
View AgentsAlways very helpful and professional
We have used Carnaby’s as letting agents and also to sell our property. The staff are friendly and professional and we were very happy with the service we received
It has been a pleasure to act on your behalf Sara over the last few years. Best wishes to all the family from us all.
5/5
GoogleWe have been with Carnaby's as our Letting Agents for our property that we owned for many years. The service they provided was outstanding, nothing was too much trouble & we had …
5/5
View AgentsMines and Connors review
We have been renting out property for just over 2 months now and I do not have a bad word to say about Carnabys. They have been nothing but helpful and supportive in situations that did need fixing. Whenever we have needed something we have never been afraid to ask! Thank you for being such kind and lovely people.
5/5
GoogleAs a FTB, I wanted to ensure I had adequate information to make the right decisions. Right from the start, I had a very knowledgeable and empathetic consultant in Trish. Not only did she help with the viewings but she had some useful …
5/5
GoogleCarnaby's have been informative, great with communication, helped with advise not only about my flat but my friends which is not with them. Really going above and beyond their services. They do not make you feel like they are giving us a …
5/5
View AgentsTop Banana!
I cannot rate Carnabys high enough on every level, from arranging the viewing to collecting the keys. Moving house is so stressful and involved and I was really taken care of through the whole process. The customer service and aftercare had been excellent too and the staff at Burgess Hill are just lovely. Happy customer!
5/5
GoogleVery experienced and professional staff. Always happy to do the extra mile in order to help. Shall recommend without any hesitation.
5/5
GoogleFrom start to finish Carnabys have been fantastic, being such a smooth process and such an happy environment and such a friendly team. Nothing was ever to much trouble. …
5/5
View AgentsA beacon of professionalism and service excellence!
From beginning to end, the whole process of letting a property from Carnabys was smooth, seamless and totally professional. I would have no hesitation in recommending this company. Thank you to all the staff who were most helpful, informative and knowledgeable.
5/5
View AgentsVery friendly and excellent service Been very honest and understanding
Thank you for your kind comments Taz, it was a pleasure working with you. I hope you and your family are very happy in your new home
5/5
View AgentsCarnabys Independent Estate Agent Review
Very Helpful, always feel that I can rely on them
Thanks Nick, we're grateful for your kind comments
5/5
FacebookThoroughly helpful and friendly service for both rentals and sales.
Thanks for your kind comments Katherine, we're very grateful ??
5/5
View AgentsCarnabys - Highly Recommended
I have found Carnabys to be an excellent management company. They respond to any issues that may arise extremely quickly and they have a very friendly and professional team. I would definitely recommend Carnabys to anyone thinking of renting from them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carnabys Independent's Burgess Hill office has 84 reviews across three platforms: 33 on Google, 3 on Facebook, 48 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Carnabys Independent Estate Agent is rated 4.8 out of 5 across all 84 reviews, and 4.6 out of 5 on Google from 33 reviews, checked 9 October 2026.
11 reviews from sellers, rated 5.0 out of 5 on average. For example, Rebecca wrote: "I have been extremely impressed with James and the team at Carnabys who have not only sold my flat for me, but also managed it for me over the last couple of ..."
12 reviews from buyers, rated 4.9 out of 5 on average. For example, ET wrote: "I've had an excellent experience buying a property through Carnaby's despite the purchase itself being quite lengthy due to some unexpected probate issues. The ..."
5 reviews from landlords, rated 5.0 out of 5 on average. For example, Frances wrote: "Having endured a bad experience with another letting agent, we decided, following a recommendation, to give Carnabys our former family home to rent. All of the ..."
13 reviews from tenants, rated 4.7 out of 5 on average. For example, BW wrote: "Dealt with Carnaby's while looking at renting a house in Hawyards. From initial viewing, through process of arranging agreements, all interactions were very ..."
Carnabys Independent Estate Agent, 1 Keymer Road, Burgess Hill RH15 0AD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.