Carnabys Independent Estate Agent reviews from sellers

★★★★★ 5/5

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Fantastic Service - Happy vendor!

I have been extremely impressed with James and the team at Carnabys who have not only sold my flat for me, but also managed it for me over the last couple of years whilst I was renting it out. I would highly recommend James or Carnabys to any friends or family who are looking to sell or rent a property, their commitment in helping and supporting me as a vendor and a landlord has been fantastic from start to finish, with clear and concise communication throughout. Thank you James and team at Carnabys.

Rebecca · 17 March 2017

★★★★★ 5/5

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Excellent service - certainly went the extra mile

James, we can't thank you and your team at Carnaby's enough for all your hard work ensuring that the sale of our home went though smoothly. You went above and beyond what I would expect of the typical estate agent, not only in securing a buyer but also, after the sale was agreed, in helping to resolve the few hiccups that occurred prior to exchange and ensuring that we knew exactly what was happening at all times. Gill and I have no hesitation in recommending your services to other vendors. Steve Cronin, Hurstpierpoint

Steve · 11 November 2016

★★★★★ 5/5

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Sale of property

We have dealt with Carnaby's twice in the last 10 years. On both occasions they have been open, honest and transparent with their valuation and sales service. The asking price was achieved as both the agent and we were realistic. Of course we would like to have achieved a higher value, who wouldn't, but you have to be realistic, then you get a buyer. James Potten has been fantastic. We have had to sell a property on behalf of someone else and James has been compassionate and diplomatic at stages of the sale. We would highly recommend James and Carnaby's, they are simply brilliant at what they do. We have had total trust in them at all times.

Michael · 10 August 2016

★★★★★ 5/5

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A professional team

When it comes to buying or selling one's property, I, like many others I'm sure, approach it with dread. However, I now, thanks to Tina and her team, have a changed outlook, and for the better. Everything in the process of selling was made perfectly clear to me and although, on paper, my house sale was pretty straight forward, I was kept informed every step of the way. When snags did arise, as they always do, Tina and her colleagues always dealt with them promptly and professionally. Never once did I have to chase things myself. I also felt that Carnaby's always had my best interests at heart and I always felt they were on my side. I wouldn't hesitate in using Carnaby's again in the future, should the need arise, and/or recommend them to others.

Robert · 10 May 2016

★★★★★ 5/5

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Pleasure to deal with, highly recommended

Selling our house with Carnabys was a great experience. They were a pleasure to deal with and we were kept up to date on everything that was going on. We don't think you'll find a better estate agent than James, who made us feel comfortable that we could get help whenever we had any questions, and that nothing was too much trouble. We would highly recommend Carnabys to anyone considering selling.

Lloyd · 2 May 2017

★★★★★ 5/5

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Supportive and reliable throughout our house purchase

We were first time buyers so did not know the house buying process and were very anxious when faced with making the biggest purchase of our lives. Carnabys made it so easy for us and guided us through the process from start to end. They helped us with anything we needed and we were able to rely on them to keep us fully up to date. We honestly believe that without carnabys excellent service we would not have had such a smooth house purchase!!

NG · 14 August 2017

★★★★★ 5/5

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Carnabys made selling our property so easy!

We sold our property with Carnabys and as a first time seller had heard many stories of what a nightmare it can be, Selling with Carnabys was so easy! The staff were so friendly and helpful, no question was too much trouble and they were so proactive in their help even telling us some of the questions we should be asking to keep the process moving. They kept us in the loop at every stage and were realistic about timescales - I wouldn't sell with anyone else now!.

Faye · 16 February 2016

★★★★★ 5/5

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First Class Independent Estate Agent

I recently sold my house in Burgess Hill and am so glad I chose the team at Carnabys to deal with such an important transaction. From the initial valuation, all the way through the sale to the final completion they were professional, helpful and nothing was too much trouble. Their communication was first class and I would have no hesitation in recommending them.

Vivienne · 9 February 2016

★★★★★ 5/5

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Excellent Service

We chose Carnabys as they are a local independent firm. They were realistic with the valuation and listened and took note of our wishes. They kept us informed of the progress and dealt with any minor issues in a very professional manner. We would not hesitate to recommend them

Bill · 14 November 2016

★★★★★ 5/5

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Exceptional Customer Service

I had the pleasure of working with Carnabys during the summer of 2015. They are a wonderfully friendly team who offer exceptional customer service. I was completely at ease in their hands. Highly recommended

John · 5 February 2016

★★★★★ 5/5

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Carnabys Independent Estate Agent Review

Very Helpful, always feel that I can rely on them

Nick · 1 December 2016