Penny and Sinclair Burford reviews

★★★★★ 5/5

Trustpilot

Excellent experience

We had an excellent experience with Penny & Sinclair, regarding both selling our old house and buying a new one, which completed a small chain. Our estate agent, Joe Worsell, was wonderful from the moment he showed us the house we ended up buying. Being polite and friendly, but impartial and professional, he earned our trust from the very beginning, so we were more than happy for him to manage the sale of our old house. We were prepared for a scenario that the house wouldn't sell fast enough, but it was done really quickly (and on top of that amidst a holidays season), we had 2 offers within 3 weeks. Joe continued to guide us further throughout the process, being always available, always happy to help, often going out of his way to provide the information and help that we needed. I warmly recommend Joe and P&S!! Thank you! 🌻

Jelena · 27 March 2024

★★★★★ 5/5

Google

Very professional and effecient agency, Helen is great

Natasha · 24 September 2025

★★★★★ 5/5

Facebook

Just spent over 2 weeks in Oxford in a Penny & Sinclair property. Georgia and Judith were great to work with. Professional in every way. 15 Barclay House in Summertown is a lovely property. Immaculately clean with all the mod cons. It gets the afternoon sun, so it’s very warm in the summer, but I’m sure it would be welcome warmth in the other months. They do have fans. The flat is just above Marks & Spencer with pubs and restaurants nearby, including one with a Michelin Star, The Oxford Kitchen! Just around the corner on South Parade is Pompette, not to be missed. And to make it even better, Penny & Sinclair have an office in the next block. Couldn’t be more convenient. Highly recommend Penny & Sinclair.

C · 1 August 2019

★★★★★ 5/5

Google

Sue and I had not been Landlords prior to renting out our property in Bradwell village for the past year. P&S were brilliant in guiding us through all aspects of renting. We would like to say a very special thank you to Helen who has throughout the tenancy been our guide and friend. Sue & Matt.

Matthew · 22 June 2023

★★★★★ 4/5

Google

Penny and Sinclaire were the vendors agents for the house we bought in Charlbury in September 2015. They marketed the house very well though our first experiences with a certain member of staff (since departed) were poor. Subsequently we were looked after by Kate McKinnon who was excellent. She responded quickly to our many questions and seemed to have a genuine interest in us as people. Certainly the best individual we dealt with at any estate agency in West Oxfordshire. Highly recommended.

Martin · 23 June 2017

★★★★★ 5/5

Google

We decided to use Penny & Sinclair as they had good knowledge of the local area as well as having an office in Oxford. We liked their professional but friendly style and the fact that they kept a sense of humour when times were challenging! In our particular case, there were frustrating delays caused further down the chain, but Kate and Emma were always on hand to chase up progress and to keep us reassured that it would turn out well in the end - which it did. Thankfully they never seemed to tire of our (almost) daily need for updates! I wouldn't hesitate to recommend Penny & Sinclair as their approach to selling houses is a great combination of industry knowledge and personal attention to detail.

Paul · 23 June 2017

★★★★★ 5/5

Google

Had very positive dealings with both the Sales and Lettings departments, who were always responsive and helpful. Thank you Erling, Robin and Helen for the excellent support.

Melissa · 26 November 2024

★★★★★ 5/5

Trustpilot

Outstanding Short Let in Oxford by Penny & Sinclair

We approached Penny & Sinclair when my family needed short-term accommodation in Oxford this summer. Over three months, we stayed in two areas, Jericho and Summertown, and right from the start, it was outstanding. Georgia Guy, who's in charge of short lets, made everything easy for us, from moving in to leaving. She and her team found the perfect lets for us in no time, understanding exactly what we needed.Throughout both stays, we were in the good hands of Georgia, Emily, and Amber. They paid attention to the little things that mattered to us, especially since we were there with our two daughters. Their prompt responses and the initiative they took to ensure our comfort made it clear they understood the nuances of a travelling family's needs.Getting our deposit back was no hassle at all, and they did so with the highest level of professionalism. What also stood out was how they planned our check-out around our hectic schedule, which meant one less thing to worry about.Penny & Sinclair aren't just doing business. They genuinely care, and it shows in how they treat you. It's like they're welcoming you into a community, not just renting you a place to stay. We can't recommend Penny & Sinclair enough for any family looking for a worry-free stay in Oxford. We're looking forward to our next stay with them!A special thanks to Georgia, Emily, and Amber for making our stays memorable.

Muhammad · 28 October 2023

★★★★★ 5/5

Google

Very happy with the service provided from the team at Penny & Sinclair. Any questions or querys were answered promptly and all information was given thoroughly and clearly. Many thanks Helen and team at P&S! We love our new home!

Rebecca · 16 April 2024

★★★★★ 5/5

Trustpilot

Stand out service and professionalism

I have been extremely impressed with the level of service and professionalism shown by the Penny & Sinclair team throughout my sale and purchase transactions. Joe Worsell, in particular, is exceptional at what he does. He has a wonderful calm about him, which he combines with the huge value he brings from with his years of experience. He is very responsive and you can tell that he and his team really care about what they do and doing the best job they can.I would have no hesitation in recommending Joe and his team to friends and family.

James · 13 October 2023

★★★★★ 5/5

Google

We would highly recommend Penny and Sinclair. We had a very stressful process due to our own agent but Robin and Erling were helpful, understanding and supportive throughout. The level of communication and professionalism was superb and some help post sale has been above and beyond. We always felt in the loop with them and were fair and honest from first viewing to completion during a difficult and stressful process. Would highly recommend.

Matthew · 22 June 2020

★★★★★ 5/5

Trustpilot

First class experience with Penny & Sinclair

Thank you so much to Joe and Angie. The team at P&S have been absolutely wonderful throughout the whole buying and selling experience. They made a potentially very stressful time, seamless and easy. Totally recommend!

Customer · 2 September 2025

★★★★★ 5/5

Trustpilot

We have recently had the pleasure of…

We have recently had the pleasure of dealing with Joe Worsell at Penny Sinclair in Oxford who helped us with selling our house. The process was quick and easy and we felt as though Joe helped guide us through every step of the way. We achieved over asking price after several viewings on the house and would highly recommend Penny and Sinclair to others.

CW · 21 February 2026

★★★★★ 5/5

Trustpilot

Joe Worsell was friendly

Joe Worsell was friendly, kind, helpful and understanding. When things got really tough for me despite others not always keeping him and me 'in the loop' he took a calm measurerd approach which was really helpful. He's a cheerful, friendly person and really does listen which is really important as alot of people come accross as good listeners but in reality they are not.

Cathy · 2 August 2024

★★★★★ 5/5

Trustpilot

Highly professional and personable service

We first appointed Penny and Sinclair as agents to sell my mother in law’s property and based on the positive experience we went back to them when we came to sell our house. Our Sales Manager Joe Worsell was highly personable as well as extremely professional, efficient and knowledgeable, especially when the chain below us collapsed and our original buyer had to pull out. He immediately re-marketed the property and turned the whole situation around so quickly.If we are buying and selling property in future, we’ll certainly be talking to Joe and the team at Penny and Sinclair.

Mary · 17 August 2023

★★★★★ 5/5

Google

Penny and Sinclair Burford were absolutely fantastic in helping us find a wonderful house to rent when we arrive from South Africa. Helen, was always helpful and understanding of our many silly questions as we just didn’t know how the housing market worked here. Would recommend them any time.

JustinZA · 22 June 2023

★★★★★ 5/5

Trustpilot

Sean was extremely professional and…

Sean was extremely professional and helpful throughout the entire searching and buying process!

Jordan · 14 February 2026

★★★★★ 5/5

Trustpilot

Penny & Sinclair are amazing!

Penny & Sinclair were advertising a property we really liked, but to be able to proceed we needed to sell our own house. We contacted Sean and explained the situation and the difference we would need between our sale and the purchase price, and left him to it! Within a few days, our front door was red hot with viewings and in a matter of weeks, Sean contacted us to say he had found us a buyer and had our offer accepted on the new house, it really was that easy and we're moving next week!

Chris · 18 August 2025

★★★★★ 5/5

Google

I recently sold my property and what could have been a very stressful process was managed amazingly by Erling, Robin and the team. They never pushed and their client always came first. If you are looking to sell your property look no further, these guys were amazing!

Lisa · 22 June 2023

★★★★★ 5/5

Trustpilot

Penny and Sinclair are the best

Can't recommend Penny and Sinclair enough!! After several terrible experiences with another estate agency, P&S completely surpassed all of my expectations (particularly Joe and his team). Joe is friendly, helpful and always strives to make the process as seamless and easy as possible. He was always responsive, respectful and was so dedicated. I felt like he was completely in my corner which made the selling process much easier to deal with.

Miss · 6 January 2024

★★★★★ 5/5

Trustpilot

Praise where praise is due

I admire the patience and competene of Jo and her colleagues in dealing with the the constant stream of queries which come from my tenants. Likewise the ever-inreasing demands of national and local bureaucracy.

Michael · 24 August 2026

★★★★★ 5/5

Trustpilot

Penny Sinclair acted as agents for our Penny Sinclair acted as agents for our house sale and purchase.

We chose Penny Sinclair (Summertown, Oxford) from a selection of three local estate agents. Our sale and subsequent purchase was handled very swiftly and efficiently. We found their staff very proactive, friendly and easy to contact. Though not something that is entirely within their control, they worked hard to negotiate completion before the end of the school summer holidays, for which we were very grateful. We wouldn't hesitate to use them again or recommend them to others.

David · 2 September 2025

★★★★★ 5/5

Google

Overall very pleased with the experience from start to finish with the Short Lets team. I found a property I liked and spoke to Helen who very quickly helped me to secure the rental. I would recommend this business to help you with any lettings inquiry

C · 22 June 2023

★★★★★ 5/5

Trustpilot

Sean was a great Agent to work with

Sean was a great Agent to work with. Communication and responsiveness was great. He is attentive to the needs of his clients and works hard to ensure the conveyancing runs smoothly.

SGS · 16 July 2025