Trusted Agent profile · Buckshaw Village
★★★★★
491 reviews across 2 platforms
15 Barnes Wallis Way, Buckshaw Village, PR7 7JA
RedRose's office in Buckshaw Village, at 15 Barnes Wallis Way, is rated 4.8 out of 5 across 491 reviews on two platforms, including 450 Google reviews rated 4.8.
Every review we hold for the Buckshaw Village office, from every platform, shown as written. First names only.
5/5
GoogleI recently worked with Redrose to find my flat, and I had a fantastic experience! The team was super friendly and really helpful throughout the whole process. They answered all my questions and made everything so easy. I highly recommend them if you’re looking for a place! Thanks for all the support!
5/5
GoogleI have rented my home through Redrose for almost 6 years and I've never had any problems with redrise or it's staff..I've always been treated kindly and always made to feel important and listened to when I've had any maintenance problems ....I've meet beth and karen and there both lovely friendly . Thank u redrose
5/5
GoogleWe have been tenants for close on 5 years and during this time issues have arisen with white goods becoming faulty or not working, the staff at Redrose were quick to respond and all issues were dealt with to our satisfaction. We must mention in particular the friendly and helpful staff who helped in our aquiring and eventual leaving, Beth always smiling and assuring and Karen who guided us with our exit and all the others who helped during our tenancy.
5/5
GoogleTo quote an old Honda advert 'isn't it great, when everything just works'. We have just picked up our keys from Redrose and from start to finish, our experience has been so refreshingly great. At every stage of our journey, from the initial viewing with Sandra to the keys being handed over by Cathy, we have been pleasantly surprised. Not forgetting Karen and Beth in the office. Chris, you have an amazing 'detail orientated' team at the Buckshaw village branch, who always go over and above to meet and exceed customer expectations. Thanks so much we appreciate all your hard work.
5/5
GoogleRedrose Estate Agents are just the best. Prompt service without hassles. Just had Rob smith come in to check on us and the property, as have other staff in the past. It feels good to know my well-being is a concern for them. Amazing service. Thank you.
5/5
GoogleI’ve been renting from Redrose for almost 2 years now and the team have been great in helping with any questions or issues. Customer service is amazing, i know i can get support whenever needed and all the staff are lovely. Would highly recommend anyone considering renting through Redrose
5/5
GoogleKaren helped me so much with deciding whether to rent or buy and was so supportive and attentive to my personal circumstances. She gave me helpful advice about the different processes involved. She checked in with me regularly, was so friendly and helpful! Thank you so much!
5/5
GoogleI've been a tenant with Redrose for over 2 and a half years. They have always been absolutely fantastic to deal with. Any issues or questions are responded to very quickly and they're always happy to help. Moving in and out where both smooth, quick processes with everything explained perfectly. They're happy to spend as much time as you need with viewings or discussions- nothing is a hassle. The whole team have been great but I dealt mostly with Bethany who is always prompt for any viewings, determined to sort your problems ASAP and in general just a delight to talk to! I only have good words for this team! It was a pleasure - thank you!!
5/5
GoogleI have been a tenant for Redrose now for over 2 years, everything has been fab - any issues with the property have been dealt with swiftly and with great communication throughout. Never struggle to get in contact, should i need to, and the app for reporting maintenance issues etc is brilliant (the first time i have used one in my many years of renting) definitely a great way to log issues asap. Everyone i have come in to contact with, either during inspections or over telephone/email, have been friendly, accomodating and a pleasure to deal with.
5/5
GoogleBethany was very professional throughout the entire process and she found the perfect place for myself and my daughter. The team at Redrose were all very helpful with any query's I had. Stick to your agreement and you won't have any issues with them whatsoever A*
5/5
GoogleBest agency I've dealt with, super nice, patient and professional, big shout out to Cathy for sorting out documentation and Bethany for showing me around when we were viewing the flats, couldn't ask for better service 😌PositiveQuality, Professionalism
5/5
GoogleI can’t sing the praises of Cathy, Karen, Megan, and Katie at Redrose highly enough! 😃 wouldn’t think twice about recommending them!!! …
5/5
GoogleThank you A* service! Reporting issues on the app was brilliant, usually within hours the plumber had been. All the staff are SO friendly especially Sandra 😁 thank you so much …
5/5
GoogleThis is the first time we have used Redrose to fully manage our property. The change coincided with having to find a new tenant. I have to say they were very efficient at advertising the property, arranging viewings, vetting the people that were interested and in no time at all, we had new tenants. The staff go out of their way to be courteous and keep me informed at every stage. A good start to what I hope will be a long relationship.
5/5
GoogleI have found Redrose Estate Agents to be helpful. Any issues i have had has been dealt with swiftly and professionally. The staff are friendly and approachable. I've dealt with the rental team for a number of years now mainly Karen. Really couldn't ask for a better group of people.
5/5
GoogleMy partner and I attended a viewing with Megan today. She was professional, helpful, and answered all our questions clearly. We left the viewing feeling satisfied and well-informed.
5/5
GoogleI couldn’t recommend Redrose enough!! They are all so very helpful and friendly. I mainly deal with Karen and she truly goes above and beyond. Any little problem and it is sorted very quickly. Thank you from the bottom of my heart xx
5/5
GoogleI cannot praise the staff at redrose enough for their dedication and helpfulness when we were on the hunt for a place of our own! Thanks especially to Karen and Cathy for your continued support throughout the process and making things easier in such a stressful situation in our lives. 10/10.
5/5
GoogleJust rented a flat through RedRose. Viewing arranged super quick, was lucky enough to get the property, all paperwork was done very efficiently. Cathy is a superstarPositiveResponsiveness, Professionalism
5/5
GoogleNothing but great things to say about Redrose. I had a recent issue with my windows and needed it resolving as a matter of urgency, I emailed the team and Steph had the repairer out immediately and the problem got fixed that day. Ideal service!
5/5
GoogleI’ve been dealing with RedRose Lettings for over 10 years and I cant recommend them highly enough. Wonderful staff, helpful, efficient, caring and supportive. Would hive 6*’s if I could. Cathy, Karen & Steph thank you and also Wendy in Sales.
5/5
GoogleI'm highly satisfied with the service I received when I needed to let out a small property. They were professional, efficient and kept me informed. I was impressed with the quality of the tenants they found for me - responsible individuals who've taken good care of the property.
5/5
GoogleAbsolutely brilliant service from Red Rose in selling my house, from Mel for the valuation, Wendy and Janet in the office and Tim the photographer. All for a fixed fee which worked out so much cheaper than the competitors I tried. Would definitely use Red Rose again.
5/5
GoogleAs a tradesman who does work for the company, I only have good things to say about the staff and company as a whole, all processes are professional and efficient, and all properties under their management are well looked after and issues quickly resolved.
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