Trusted Agent profile · Buckinghamshire
★★★★★
190 reviews across 2 platforms
112 High Street, Chesham, HP5 1EB, Buckinghamshire, HP5 1EB
Potter & Ford Ltd's office in Buckinghamshire, at 112 High Street, is rated 4.7 out of 5 across 190 reviews on two platforms, including 189 Google reviews rated 4.7.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
GoogleWe rented our first flat in the UK through Potter & Ford Chesham, and I must say, I am very impressed with their level of professionalism and how much they care about their clients. I must especially mention Ms. Kirsty Locke who took great care of us and saw to it that our viewing, referencing and moving-in stages went smoothly. I plan to use Potter & Ford Chesham's services again in the future and recommend them to everyone who need to rent or buy a property in Chesham.
5/5
GoogleExcellent service by Potter & Ford chesham branch. A special mention have to go to Richard French. He was very helpful at every stage of the buying process. We had to arrange few visits to the property before the sale and he never hesitated or made a fuss about it. Very prompt in answering queries. We went with the lawyers recommended by Potter & Ford and they got involved in chasing them up even for a minor delay. Not until the sale was agreed but Potter and Ford was there till the end supporting at each stage until the transaction was completed. Friendly, helpful, professional and overall brilliant service. Thank you.
5/5
GoogleRichard, Robert, Nikki and the team have been great as I bought, let and sold a flat locally over the past few years - always helpful, with good advice. I recommend Potter and Ford wholeheartedly
5/5
GoogleRichard and the team were so quick at getting back to us and helping with any queries. It was our first house purchase and we really appreciated the level of service provided. Highly recommend!
5/5
GoogleIt was a great experience with Richard and all the staff at Chesham Potter and Ford when I was buying my first home. They were easy to get hold of, responded to my emails promptly with any queries I had, and kept in contact with me throughout the entire process. I highly recommend thier services.
5/5
GoogleWe recently sold our house with Potter & Ford. The service from Richard, Robert, Diane, Nikki and the team was fantastic and I wouldn't hesitate to recommend them to anyone.
5/5
GoogleCouldn't have had a more positive experience buying a house. Both Richard and Robert were really helpful and made what should be a stressful experience, a nice simple one - highly recommend!
5/5
GoogleExcellent customer service by Robert Lees in the Sales Department. Very patient, involved, engaged and had a cheerful disposition all through. Thanks Rob.PositiveResponsiveness, Professionalism
5/5
GoogleWas assisted to secure the property by Kirsty. She was quite helpful in providing all the necessary jnformation and regular updates to keep us up to speed with any developments. I highly recommend her.
5/5
GoogleRichard and the team were courteous, professional and couldn't do enough to help my father in law on the purchase of his property. I can't recommend them enough.
5/5
GoogleRecently sold & bought with Potter & Ford, Richard was our agent and was very helpful and went above and beyond . Would highly recommend Potter & FordPositiveProfessionalism
5/5
GoogleThis was our first house move for over thirty years and I confess we were a little apprehensive. Both our sale and purchase was delt with by Potter and Ford. It turned out to be a long process and not without problems along the way. But with Robert and Richard guiding and reassuring us through the difficult times we successfully achieved our move and were very grateful to have chosen Potter and Ford as our agents. We can thoughly recommend this company and the compedent five star service they provide. Steve and Judy Dwight
5/5
GoogleExcellent, friendly and efficient service. We have been very impressed with all the staff we dealt with at Potter and Ford. At the time of selling my parents' house, my father was terminally ill. Richard, in particular was very sensitive to the situation and very kind to my mother and myself through extremely difficult days. I feel Potter and Ford went above and beyond what you would expect in terms of communicating with us and ensuring we were happy with the process from beginning to end. Highly recommended.
5/5
GoogleExcellent estate agents reliable efficient and customer service second to none especially Richard 5 stars
5/5
GoogleRichard and the team were great, very helpful when purchasing my flat! Would definitely recommend.
5/5
GoogleI used Potter and Ford to manage my flat when I decided to let it and then to sell the flat a few years later. I totally recommend them on both counts; in terms of managing the property while it was let the lettings team were excellent - they were very prompt to communicate any issues that needed addressing and sorted all of these out quickly and efficiently - much better than my experiences with chain letting agents who tend to have one central admin office which is not local to the property. It meant that my tenants were always happy and keen to stay on in the property. The sales service was equally as good - excellent communication from Potter and Ford throughout and brilliant, helpful support/customer service such as communicating directly with my solicitor, surveyors etc - it just made it so much smoother and hassle-free. I would definitely use them again in future for lettings or sales as my first choice.
5/5
GooglePotter and Ford were fantastic, extremely helpful and professional when we recently sold our house through them. Can not recommend the team highly enough. They were always available to answer any queries we had and to provide any assistance when we required it. The best part of all was that they were always upfront and honest about the process and what was happening, which helped to put our mind at ease throughout. Definitely recommend Potter and Ford if you are looking at selling!
5/5
GoogleRichard was supportive and responsive throughout the process of buying the flat, and we can highly recommend Potter & Ford.PositiveProfessionalism
5/5
GoogleAmazing service from Potter & Ford! Richard was always chasing for me and keeping me up to date. I'd recommend them to anyone looking to buy, sell or rent
5/5
GooglePotter and Ford staff are all excellent. The lettings team are very efficient and found me a long term tenant quite quickly. I bought the property through Potter and Ford and didn't want to lose my connection with Chesham, which is a lovely well connected town. Even the purchase was a smooth experience. Well worth 5 stars.
5/5
GoogleWe have rented 1 property and sold 3 over the past few years with Potter & Ford. All I can say is that Richard and Robert have been a great help over that time, and have been there every step of the way through the processes and above all have been very honest and direct when establishing selling prices. I would highly recommend this company.PositiveProfessionalism
5/5
GoogleOur recent house purchase fell into the middle of the 2020 lockdown no less, and we were supported throughout by Richard and the great team at Potter & Ford. They were professional, responsive, helpful, and honest, making the process as simple and straightforward as it could be during such times. If you need to buy in the local area, I really couldn't recommend Potter & Ford enough.PositiveResponsiveness, Professionalism
5/5
GoogleThe process was smooth and the communication was excellent. Robert has been very helpful in several occasions. We higly recommend this estate agency.
5/5
GooglePotter & Ford went above and beyond to help out with the sale of my Mum's property. It was great to have a local estate agent on hand to help out where necessary as we didn't live close by. I wouldn't hesitate to recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Potter & Ford Ltd's Buckinghamshire office has 190 reviews across two platforms: 189 on Google, 1 on Facebook.
Potter & Ford Ltd Buckinghamshire is rated 4.7 out of 5 across all 190 reviews, and 4.7 out of 5 on Google from 189 reviews.
Potter & Ford Ltd Buckinghamshire, 112 High Street, Chesham, HP5 1EB, Buckinghamshire, HP5 1EB.
