Connells High Wycombe reviews in Buckinghamshire

★★★★★ 5/5

Trustpilot

Simran was brilliant

Simran was brilliant. Helpful, communicative, patient and good at working to a tight deadline.

Sara · 22 April 2025

★★★★★ 5/5

Google

I found Emma informed, confident and professional, efficient and most importantly kind. She was very approachable (a must for me) able to listen sensitively and explain clearly. I could trust that she would follow through and I felt comfortable asking questions.

Julie · 24 November 2024

★★★★★ 1/5

Google

I don’t have any words to say about Connells the most stupid estate agent unreliable with the time. I had an appointment waited the whole day to attend but the lady who supposed to take me for viewing she left home to enjoy please people avoid these people completely waste of time and you will end up with nothing

Roadlink · 26 October 2023

★★★★★ 5/5

Google

I’m a first time buyer and have had my best experience so far with Connells. Jay brown showed me around the property, answered all my questions in detail, was approachable, friendly and knowledgeable. Highly recommend. Jay is an asset to this team.

Shanice · 26 October 2023

★★★★★ 5/5

Google

Going with Connells was a good decision, Miles was excellent very considerate and laid all the possible ways and kept on going to make our sale become a reality after many months been on the market and with the help of his team I was very happy and would recommend to them anyone who is in need to have a quick sale even in hard circumstances.

Carolina · 26 October 2020

★★★★★ 1/5

Google

Spoke to a man at the high wycombe branch just now and had the worst possible service imaginable. The gentlemen said he is a mortgage advisor. He suggested i view the property with purple bricks instead of connells as ive already had my first viewing through them. I asked him if theres been any offere on the property and he said he couldnt provide me with any information on the property. He then rejected my request for a viewing through connells. I asked for his name and he hung up on me. this is the worst experience ive ever had with an estate agents. We are serious buyers and very interested in the property. I will log this complaint on other formats and also write an email.

Sam · 26 October 2020

★★★★★ 5/5

Trustpilot

Katie and Adam - 'on-the-ball'

Katie and Adam have been attentive and on the ball throughout the process.

Terence · 21 May 2026

★★★★★ 5/5

Google

Just had my late fathers property appraised. Humeirah thoroughly explained the various options to market the house; we've decided try the modern auction method. Pleased to see that, in just a few days, we have several viewings booked for the open house. Would highly recommend.

Matt · 28 April 2024

★★★★★ 5/5

Trustpilot

Was very approachable atanytime and was…

Was very approachable atanytime and was very helpful to clear my doubts as I haven't done this before.

Mrs · 19 March 2026

★★★★★ 5/5

Trustpilot

Good communication

Good communication, easy to deal with.

Mr · 19 September 2025

★★★★★ 1/5

Trustpilot

AVOID - Signed Contract, Paid Everything, Then Cancelled Two Weeks Before Move-In

Avoid this agency if you value honesty and professionalism.

Support · 21 May 2026

★★★★★ 5/5

Google

Great team at Connells - professional, supportive and, perhaps most importantly, successful in negotiating the sale of my house. They were always quick to respond to questions, were very respectful of the tenants who were still in situ when we were showing the house and generally managed the process very efficiently.

Fergal · 26 October 2023

★★★★★ 5/5

Google

OMG, Humeirah if Carlsburg make estate agents it would be Connells the service is unparalleled!! She's an absolute star, she is very welcoming and always goes the extra mile with me and her clients. I wish her all the best and success

Ken · 28 April 2024

★★★★★ 5/5

Trustpilot

Chelsey Mitchell and Georgie Jenner…

Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.

Ms · 19 March 2026

★★★★★ 1/5

Google

Extremely disappointed with the Connells High Wycombe branch. I put my property on the market early January and have recently taken it off. They tie you in to a 26 week contract and make zero effort to communicate anything with you. There are similar properties at a similar price that were selling and connells exuses all the time was the price. I dropped the price 30k over 3 months. Whilst I understand the market is challenging and property has reduced I expected better communication and atleast 1 viewer on my property. When calling the office to speak with someone conveniently they were always busy, you would leave a vociemail and send an email without a reply and would then have to chase a call back. I would have to wait 2 working days to speak to the branch manager about my concerns and when that day came no call was made to me. I called to chase to speak with the branch manager and was told he was on conference calls and was busy. I an hour later get a call back from their admin lady (in fairness she is the only one I have a positive word to say about) telling me they would be happy to take my property off the market at my request. The manager couldn't even call me back to discuss. Clearly they have no interest in selling the properties they have had listed for a while but instead more concerned about getting new clients properties on their books to tie them in to a 6 month contract to later disappoint them. I would suggest avoiding this company at all costs if you want any work or any communication. Its been an awful experience from start to finish and I wish I had done better research then to instruct them.

Hannah · 26 October 2023

★★★★★ 1/5

Google

We had a similar experience as several others who have left negative feedback. We were misled and lied to about a house they were selling. Wasted well over a year with these guys and got nothing but lies and false promises. Like others have stated, we had to chase for updates and they very rarely called back. Our case was managed by their then branch manager, Arif, who was a complete joke. When others took over our purchase they were no better. In the end, we lost our buyer and after over a year with these guys the sale collapsed due to their incompetence and lies. We did contact their head office and made an official complaint but they failed to follow it up. I would avoid this branch of Connells if you can....its agents like these that give estate agents the bad reputation they are universally known for. Check out their reviews on trust pilot. That will give you a taste of what this company is really like.

A · 26 October 2023

★★★★★ 5/5

Google

I took out my mortgage with Natasha who got me the best rate in the market place, I found Natasha to be very patient, friendly and informative. I would definitely recommend Natasha who genuinely cares about her customers. Great experience !!!PositiveResponsiveness, Quality, Professionalism, Value

Raja · 26 October 2022

★★★★★ 5/5

Trustpilot

Very good experience!

Our agent, Lauren Bush, was extremely helpful, and patient with explaining details to us. She also took extra steps to get us in for earlier viewings.

Sylvester · 21 November 2025

★★★★★ 5/5

Trustpilot

Jamie Woodman

Good customer service

Mohammed · 21 May 2026

★★★★★ 5/5

Google

Currently selling our property with Connells, we have been dealing with Ryan and honestly from putting it up for sale, to all of the viewing we have had, to negotiating our offers he has been amazing, updating me daily - i couldn't recommend him more.

S · 26 October 2023

★★★★★ 5/5

Google

Jon have been great to work with while purchasing a new house . They were very helpful, and responsive to calls and emails. It's been such a smooth and efficient process. Thank you!

Alfa · 29 March 2024

★★★★★ 5/5

Trustpilot

Iam really happy with the service…

Iam really happy with the service provided.Quick response,great communication and very reliable.The staff was polite, helpful, and made everything easy. Thank you.

Mrs · 21 October 2025

★★★★★ 5/5

Google

Have just completed on a retirement flat for my Mother. The whole of the team could of not been more helpful in a stressful situation. We completed in record time as well.

Diane · 29 March 2024

★★★★★ 5/5

Google

Young lady named Arushah provided the best service. She was really patient and helpful throughout the entire process , a true asset to the team!

A · 27 July 2024