Trusted Agent profile · Buckinghamshire

Connells High Wycombe reviews in Buckinghamshire

4.5

★★★★★ Excellent

261 reviews across 2 platforms

1-3 Queen Victoria Road, High Wycombe, HP11 1BA, Buckinghamshire, HP11 1BA

Connells's office in Buckinghamshire, at 1-3 Queen Victoria Road, is rated 4.5 out of 5 across 261 reviews on two platforms, including 165 Google reviews rated 4.4.

Google logo

4.4 / 5

165

Reviews on Google

This office

Trustpilot logo

96

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Charlotte has been great throughout

Charlotte has been great throughout, she’s supported us with people viewing our home and us viewing other properties and is always enthusiastic and really gets to know the properties and what we’re looking for. Her communication is also great, she keeps us posted, follows up when she says she will and is always open and honest with her feedback which has ultimately helped us sell our home! Thank you Charlotte!

Customer · 18 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback. We're happy to hear that our support with viewings and property searches was helpful. We're glad our communication and honest feedback ultimately helped you sell your home.

5/5

Trustpilot

I had an excellent experience working…

I had an excellent experience working with Sagarika to find a tenant who was a perfect fit for my property. She was friendly, proactive, and made the entire process as stress‑free as possible. Viewings were arranged quickly, and communication, both by email and phone, was consistently prompt and helpful. She worked incredibly hard throughout, and I can confidently recommend her to any landlord looking for someone who delivers this level of service.

Mr · 31 August 2026

5/5

Google

I had such a positive experience working with Natasha when arranging my mortgage. She was incredibly helpful from the start, taking the time to understand my situation and finding the best mortgage option for me. Natasha kept me updated at every stage, always offering advice and making sure I felt informed and confident in my decisions. Her professionalism and dedication really stood out, and she made the whole process much easier and less stressful. I'd highly recommend Natasha and the Connells High Wycombe team to anyone looking for expert mortgage guidance and excellent service.

Claudio · 27 October 2025

Agent replied · 10 November 2025

Thank you for your kind words, we are thrilled to hear that Natasha provided you with an exceptional mortgage experience! It is our utmost goal to ensure our clients feel informed and confident in their decisions. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I was in a very tough position with a mortgage with a high interest rate. But then I was introduced to Natasha at the High Wycombe branch who was very responsive to all my emails and was able to get me an interest rate which was 3% lower then what my private mortgage broker was able to do. I’m very grateful and will fully recommend her service, please don’t miss out. Emma and the team have worked vigorously hard to pull this deal through for me and I am forever grateful. If I have an affordable roof over my family is because of these guys. Thank you :)

Kuganesh · 15 October 2025

Agent replied · 22 October 2025

Wow, thank you for your amazing review! We are thrilled to have helped you secure a lower interest rate and we always strive to provide excellent service. It's an honor to be a part of providing your family with an affordable home. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I can't recommend Natasha highly enough as a mortgage advisor. From the very beginning, she was knowledgeable, friendly, and incredibly professional. She took the time to explain every step of the process clearly, answered all our questions promptly, and made what could have been a stressful experience feel smooth and manageable. Her expertise and dedication were instrumental in helping us secure the mortgage and close the deal quickly. She went above and beyond to ensure everything moved forward in a timely manner, and I truly believe the purchase wouldn’t have been possible without her guidance and support. If you're looking for someone who genuinely cares and knows the ins and outs of the mortgage process, look no further. Thank you again, Natasha, for all your help, we are so grateful!

Dominika · 24 September 2025

Agent replied · 8 October 2025

Thank you for your kind words and for choosing us as your mortgage advisor. We are thrilled that you had such a positive experience with Natasha and we are so grateful for your recommendation. Our team strives to provide knowledgeable, friendly, and professional service to all of our clients. We are happy to have played a part in making your home purchase a smooth and manageable process. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I'm absolutely thrilled with the service I received from Natasha at Conells. From the initial consultation to the final approval, she was knowledgeable, professional, and truly went above and beyond to ensure I got the best mortgage deal for my needs. I was referred over by my brother who strongly suggested her services. Her expertise and guidance made the entire process smooth and stress-free. I highly recommend Natasha to anyone looking for a trusted and reliable mortgage advisor. She also suggests different types of mortgages that suit you the best and explains them very well, I learned a lot myself as it was my first purchase. Another huge advantage is that Natasha helps you out with the legal/conveyancing side too and is very involved with that making calls when necessary. Five stars isn't enough - she'd deserve ten stars if I could give it.

H · 25 August 2025

Agent replied · 8 September 2025

Hello H Nawaz, Thank you so much for your glowing 5* review! We're thrilled to hear about your positive experience with Natasha and how she made your first purchase smooth and stress-free. Your recommendation means a lot to us, and we're delighted that Natasha's expertise and dedication made such a significant impact. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Jessica is very professional and easy…

Jessica is very professional and easy to communicate with. She has all the important information ready to go, and usually answers all your questions before you even need to ask them! The team in general are super responsive and make it easy to work with them.

AHG · 13 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback! We're delighted to hear our team member was professional and communicative, and that our team was responsive. Thank you for sharing your experience.

5/5

Trustpilot

Unwaveringly professional, efficient, and effective

We were pressed for time, faced a tight turnaround, and encountered a number of spanners in the works. For months on end, Jamie was unstintingly responsive, proactive, and organised. Not once in the protracted process did he drop the ball. I am incredibly impressed with his professionalism and effectiveness, and I could not recommend the office highly enough.

Advait · 28 August 2026

5/5

Trustpilot

Brilliant support from Fern

Fern has been amazing throughout my house buying process. She has been helpful, informative and supportive, making the experience of buying my first house a little less scary and less stressful too. I cannot recommend her enough and want to thank her again for everything she has done. Thank you so much Fern!!

Phillippa · 11 September 2026

5/5

Trustpilot

Luke was prompt

Luke was prompt, he had an honest approach and his knowledge of the property was very good. He will make a good estate agent and I am sure will form a trustworthy relationship with the community

Mrs · 14 May 2026

Agent replied · 23 May 2026

We appreciate you sharing your positive experience. We are so pleased to hear that you found our approach honest and knowledgeable.

5/5

Trustpilot

Charlie was great throughout the whole…

Charlie was great throughout the whole process of helping us secure our house. Really friendly, professional, and always quick to help with any questions. Made everything smooth and stress-free, would definitely recommend.

Mr · 15 May 2026

Agent replied · 23 May 2026

We appreciate you sharing your feedback. We are so pleased to hear that our team was friendly, professional, and helpful, making the process smooth.

5/5

Trustpilot

Excellent service from Mr. Hazem

Me and my partner were looking for an apartment and were fortunate to find chancellors. Mr. Hazem was extremely kind and helpful. he guided us through out the process, showed us the apartment, and explained everything clearly. We were able to find apartment within a single day.

Dikshya · 14 September 2026

1/5

Trustpilot

Landlord's perspective - terrible

From a landlord perspective, absolutely terrible. They picked contractors to do work which went wrong (plumbing leaks damaging my property). I replaced a shower and then a year later they told me it needed replacing again (no pushback to the contractor on my behalf). After a tenancy they started showing people round and only weeks later and having been advised to lower the rent did I discover the property had been left in a terrible state (they should have advised my after the first viewing). They also advised a tenant to change the locks (without informing me!) so at the end of the tenancy when I returned arriving late I couldn't enter and had to sleep in the car.

Simon · 13 May 2026

Agent replied · 23 May 2026

Thank you for sharing your concerns. We are truly sorry to hear about the significant issues you've faced, including property damage, communication breakdowns, and the lock change. We are reviewing these matters.

5/5

Trustpilot

Jake Lacosta has been an immense help…

Jake Lacosta has been an immense help in helping me address various issues, i highly value his support that he has provided with myself living abroad and he has alleviated alot of pressure on my dealings with the local council that side. thank you Jake for your help and efficient communication and your desire to ensure clients are satisfied.

Rogers · 19 September 2025

Agent replied · 22 September 2025

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5/5

Trustpilot

Luke will go a long way

Luke is a lovely young man, very knowledgeable and came prepared with a couple of issues to the property with certificates, quotes and also answered every question. There was no sense of urgency to rush the viewing. It would be great if all agents were like Luke.

Mrs · 4 September 2026

5/5

Google

5 Stars all the way! We cannot recommend Natasha anymore as the perfect mortgage advisor! She is very thorough, takes the time to get to know you and is available to speak to all the time. She has helped us remortgage a few years ago, remortgage again more recently and now to help us get a new mortgage on a new property that we are purchasing. We also highly recommend both Emma and Lisa! With slightly complicated circumstances, they have managed to arrange the impossible and make our property purchase feel easy. From the very first phone call, they have been more than accommodating with every phone call, ensuring we are happy every step of the way and are helping us buy the property of our dreams. We are so excited to see this all work out and to move in 2025 to our forever home!

Louise · 20 December 2024

Agent replied · 25 December 2024

Hello Louise, thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Natasha, Emma, and Lisa. It's wonderful to know that they have been able to assist you so effectively with your mortgage needs and property purchase. We wish you all the best in your new home! Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Great service

Aysha was very helpful from the minute go. Any questions that needed answering she knew the answers to the question. Also was very quick to call back on any updates we were waiting on. Great service 😊

Michael · 17 March 2026

Agent replied · 20 March 2026

We appreciate you taking the time to share your positive experience. We're so pleased to hear that you found the service helpful and the responses quick.

5/5

Trustpilot

I cannot fault Maria

I cannot fault Maria; she virtually held my hand through the entire sale process and was a shoulder to lean on when it felt that we were never going to get there! It was so helpful having a key point of contact and I can't thank Maria enough for her help and support! It's also very much appreciated to have someone on hand whenever I had a question.

Jo · 19 March 2026

5/5

Google

Emma and her team helped on a sale for one of our properties with them, through the whole journey, they had taken the proactive action to support on this sale. although there was a drama happened from buyer side, but with Emma's support and … More

Jackie · 23 December 2025

Agent replied · 23 December 2025

Thank you so much for your positive feedback! It was our pleasure to assist you with the sale of your property. We understand that there can be unexpected challenges in the process, but we are always here to support and guide you through them. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had the pleasure of working with Natasha Morello to secure my first mortgage as a first-time buyer and NHS employee. I cannot recommend her highly enough! Natasha made what could have been a stressful, complicated process, smooth and straightforward. From our first conversation, Natasha was warm, knowledgeable, and truly committed to understanding my unique financial situation and home buying goals. She took the time to explain every step in detail, ensuring I felt confident and informed at all times. Navigating the mortgage world as an NHS worker comes with its own challenges, but Natasha knew exactly how to leverage my employment background to find the best mortgage options for me. Her understanding of the specific benefits and options available to NHS employees was invaluable. Natasha was consistently available for questions and quick to respond to any concerns I had along the way. Her professionalism, paired with a genuine sense of empathy, made me feel like I had an advocate every step of the way. She found me an incredible mortgage rate that fit my budget, something I couldn’t have achieved without her expertise and tenacity. Anyone looking for a mortgage advisor who goes above and beyond, Natasha Morello is the person to trust. She turned a daunting process into an exciting milestone. I am beyond grateful for her support and guidance.

Tanya · 5 November 2024

Agent replied · 10 November 2024

Hello Tanya, Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Natasha Morello. Your kind words truly mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

We unfortunately were unable to proceed with our purchase in the end due to our own personal circumstances, but cannot fault the help received along the way from Ben and Emma. There was flexibility in arranging viewings at times convenient for us and very responsive to any queries.

Partha · 15 November 2025

Agent replied · 22 November 2025

Thank you for taking the time to share your experience, we are sorry to hear about your circumstances. We are glad that our team, Ben and Emma, were able to provide helpful and flexible service during your search. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

From day one when i enquired about the…

From day one when i enquired about the property, Hanna has been fantastic, quick to respond and on time, even when i was running late she was patient and i believe she is a great negotiator and yes she is energetic

Mr · 4 September 2026

5/5

Trustpilot

We cannot recommend Maedeh highly…

We cannot recommend Maedeh highly enough. We are currently in the process of buying our new home, and with delays and complications surrounding the sale of our existing house and flat, it has been a particularly stressful process.

Rayna · 22 September 2026

5/5

Trustpilot

Great team!

We have had a great experience with the whole team at chancellors. The team managed to secure us a great buyer for our house. We had great communication throughout and detailed feedback from all viewings. Jordan and Kirsty have gone out their way to help us find the house of our dreams. They know their customers well and are always at the end of the phone to answer any (silly) or important questions.

Sam · 13 May 2026

Agent replied · 23 May 2026

We appreciate your positive feedback. We're happy to hear that our team secured a great buyer for your house. We're glad our communication and detailed feedback were helpful, and that we could help you find your dream home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells High Wycombe

How many reviews does Connells High Wycombe have?

Connells's Buckinghamshire office has 261 reviews across two platforms: 165 on Google, 96 on Trustpilot (across the whole business).

What is Connells High Wycombe's rating?

Connells High Wycombe is rated 4.5 out of 5 across all 261 reviews, and 4.4 out of 5 on Google from 165 reviews.

Where is Connells's Buckinghamshire office?

Connells High Wycombe, 1-3 Queen Victoria Road, High Wycombe, HP11 1BA, Buckinghamshire, HP11 1BA.

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