Trusted Agent profile · High Wycombe
★★★★★
322 reviews across 2 platforms
1-3 Queen Victoria Road, High Wycombe, HP11 1BA, HP11 1BA
Connells's office in High Wycombe, at 1-3 Queen Victoria Road, is rated 4.5 out of 5 across 322 reviews on two platforms, including 207 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Connells High Wycombe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
Every review we hold for the High Wycombe office, from every platform, shown as written. First names only.
5/5
GoogleSpecial thanks to Ryan Harding who showed me around a property recently. Although not the right house for me, I'd be happy to have a viewing again with Connells. He was punctual, friendly and very knowledgeable of both the house and the local area.
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
5/5
GoogleEmma Samuel has been great with helping my partner and I buy our first home. A credit to the High Wycombe branch!
Thanks Rebecca for your great 5* review. Best wishes, Lucy, Customer Relations.
3/5
GoogleI had found a property that Connells had posted and agreed to a viewing and mortgage appointment on the same day. I found the appointment and the viewing to be extremely useful, I was super happy and ready to go ahead and purchase the property. I had an email chain back and forth with the advisor regarding the mortgage. Some issues came up and the advisor assured us she would help us the best she could. However this would be the last time we would hear from her for two months, as she did not contact us again. I then found another property with Connells some time later to which another advisor called me back and had recognised my name from before. He had the previous advisor contact me, and when she did, she asked me if I was still interested in the property from before. I had never lost interest in the property, was simply wearing to hear back and never did. And to top this, I replied back saying we were still interested and have not heard a response since! It was a beautiful duplex which has been sold now, which is very unfortunate as I was happy to purchase at the time. Will definitely not be doing business with Connells again as was a waste of time and very unprofessional.
Hi Aishah, we're sorry to hear about your experience with us. We appreciate your feedback and apologize for the lack of communication. Please contact us at complianceresidential@connells.co.uk so we can address your concerns. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
5/5
GoogleShe is kind, helpful, she gives more options and better advice.
We strive to provide excellent customer service and are glad to hear our efforts are noticed. We will continue to offer multiple options and expert advice to meet your needs. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWhilst not purchasing/selling a property via Connells, I wanted to write a review to give positive feedback for Humeirah, who showed such great persistence and attitude to ensure I was happy with my process and service from another Estate Agent. I did not go with Connells due to the experience I had with the agent who came to do a valuation, who has since left his role - if I met her before I went with my current agent, I would have very likely have gone ahead with Connells via Humeirah as her determination was second to none. Highly recommend if you want someone reliable!
Thank you for taking the time to share your positive feedback about Humeirah's exceptional service. We are delighted to hear about the great impression she made on you with her persistence and determination. Should you ever consider using Connells in the future, we would be more than happy to assist you. Thank you for the recommendation!
5/5
GoogleBradley Grant was fantastic and ready to answer my questions. His professional approach and enthusiasm for his work are top-notch.
Many thanks for your fantastic 5* review Michael. I will of course pass on your kind hearted words to our Wycombe branch. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotAyesha,
Ayesha,worked really hard to help me,she did everything possible within her control Kept me informed,went out of her way to find out specific details of various properties
5/5
Trustpilotcraig showed us around a beautiful…
craig showed us around a beautiful property he was knowledgeable friendly and gave sound advice
We're so pleased you had a positive viewing experience! It's wonderful to hear our team was knowledgeable and friendly.
5/5
GoogleArushah is professional and knowledgeable. I would highly recommend going through her as she keeps you up well informed and is very professional. Thank you.
Thank you for taking the time to leave us this amazing 5* review and recommendation Vanessa. Kind regards Lucy, Customer Relations.
5/5
TrustpilotWe were shown round by a helpful a nd…
We were shown round by a helpful a nd knowledgable agent who actively suggested properties we would be interested in and answered with our queries.
5/5
GoogleConnells were great throughout the process of purchasing our home. Emma was fantastic and kept us updated well
Thanks Zeeshan for your brilliant 5* review. Best wishes, Lucy Customer Relations.
5/5
GoogleGood experience starting with the asking price - I had a lower figure in mind but Connells persuaded me to go for a higher price. In the end the final price was above what I expected - GREAT Plus Emma & others in the office were mega helpful
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleHad a very positive experience with Natasha who explained the entire mortgage process to me and assisted me with getting and AIP. Very happy with the service received so far from Connells.
Thank you for taking the time to share your positive experience with Natasha and our team at Connells. We strive to provide exceptional service and are thrilled to have met your expectations during the mortgage process. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleLisa went above and beyond on my recent house purchase. She kept me in the loop throughout and we had some really friendly chats! Couldn’t ask for a kinder person to deal with
5/5
GoogleReceived my mortgage offer today in the post and I am over the moon as I managed to get an offer at a much lower rate that I was expecting and this was all down to Natasha Morello the mortgage adviser at the Wycombe office. I am incredibly grateful to Tash for all her hard work and expertise. She really did work hard to get the offer for me and I cannot recommend her highly enough!
Thank you for sharing your positive experience with Natasha at our High Wycombe office, Jane! We are thrilled to hear that she was able to secure a great mortgage offer for you. We will be sure to pass along your kind words to Tash. If you need any further assistance, please don't hesitate to reach out.
4/5
TrustpilotIt’s been three years with…
It’s been three years with Chancellor’s, and Franki from the property management team has always been on hand to help whenever we’ve had any issues. She consistently follows up and works back and fort.
Thank you Tayser for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks
5/5
GoogleComplete professionalism and friendly service.
Thank you for the wonderful review! We take great pride in providing top-notch professionalism and friendly service to all of our customers. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleWe have just exchanged on our new family home and in this instance used Natasha Morello in Connells High Wycombe to do our new mortgage. For clarity I work alongside Natasha in the same office and we did speak to our previous lender however my wife and I chose Natasha based on the full information she provided and her expertise in the field. She was extremely helpful easy to understand and a real credit to the company. I am well connected in the industry and could of used a number of different Mortgage advisers but we are really pleased with our decision to use Natasha and highly recommend her based on our recent experience as a family moving home - JR
Thank you Jon Roberts for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotRubbish company
Rubbish company. No response. Since you walk in the store, the staff wrote down your request. But no follow up. Highly recommend do not use it.
5/5
GoogleSince the start, Ben & Emma have been extremely supportive and very helpful in purchasing my first property! Responses to my queries were always quickly responded back to. Thank you for your help!!
Thank you for your kind words! We take pride in providing excellent customer support and are thrilled to have helped you with your first property purchase. Kind regards, Lucy, Customer Feedback and Support Team
5/5
TrustpilotMy Experience was an awesome one
My Experience was an awesome one, Many thanks to Ben and Mya for their help .Both were not tired of my calls .
5/5
GoogleConnells HW team are awesome! The entire process, from the beginning to the end, was remarkably smooth and straightforward, and Jon assisted us seamlessly from the initial viewing to the finalization. All star goes to Natasha, she has provided the exceptional service as our mortgage advisor and hand hold us to every step to go on this property ladder. Your dedication and expertise played a pivotal role in securing good interest deal, also your attention to detail, and proactive approach set you apart, making the entire mortgage process smooth and stress-free for us. It's rare to come across someone who not only understands the intricacies of their field but also goes above and beyond to deliver outstanding service. Your efforts have not only saved us money but have also given us confidence in our financial decisions. Thanks for all your effort and quick act without any exchange delay.
Thank you for your terrific 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotWhere business and humanity meet
We had a wonderful experience with the staff, they were not just professional, but polite and friendly. Easy to talk to and a fantastic no pressure environment.
5/5
GoogleReally pleased with connells best agency I’ve dealt with so far, Arushah has been really patient and very helpful in the process.
Thanks for your great 5* review Cassie. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Connells High Wycombe hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near High Wycombe.
