Trusted Agent profile · Buckinghamshire
★★★★★
390 reviews across 2 platforms
5-7 Market Street, Aylesbury, HP20 2PN, Buckinghamshire, HP20 2PN
Brown & Merry's office in Buckinghamshire, at 5-7 Market Street, is rated 4.3 out of 5 across 390 reviews on two platforms, including 260 Google reviews rated 4.8.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
5/5
GoogleOur house sale had quite a few complications along the way but Charlotte Doherty was always on hand to resolve any issues and provided us with constant updates on the sale progress. Without Charlotte’s help, communication between all parties would not have gone as smoothly and I doubt we would have been able to exchange when we did. Thank you Charlotte!
5/5
GoogleThet were very pro active at arranging viewings and then we were able to accept an offer within a few days. They also chased all parts of the chain to ensure matters were in order and always kept us updated. I really first class service. Especiallyt Alan & Martin .PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThank you so much Brown and Merrys in Aylesbury- Service and communication was amazing! Definitely would recommend them.
Thank you for choosing Brown and Merry's in Aylesbury! Our team takes pride in providing exceptional service and communication to our customers. We are thrilled to hear that you had a positive experience and would recommend us. Looking forward to serving you again in the future! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience throughout the selling process, kept us in the loop and up to date with everything and also chased up people for us to help speed things along. Thanks Alan and team
5/5
GoogleFab team and estate agents that progress chased our first home purchase. I'd recommend friends and family to use Brown & Merry any day. Really appreciative of James's efforts in getting our home purchase across the line.
Hi Helena, thank you for your amazing 5* review and recommendation! We're thrilled to hear that James and our team provided excellent service in progressing your home purchase smoothly. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe were very happy with the level of service & communication from Sophie & Nicole at Brown and Merry. Both responded to calls and emails very quickly and nothing is ever too much to ask. Sophie went above and beyond to ensure the property was ready for us to move in to.
5/5
GoogleThe ladies that deals with my lettings are absolutely fantastic, Jodie and Sophie are angels, lovely, articulate, diligent, efficient and effective . Can't fault them at all. Everything was handled with perfection.
5/5
GoogleWe recently viewed a property with Martin, we found him very professional, engaged and informative. We don't know the area very well, so Martin spent time providing some local knowledge and gave some indication of the good schools in the area that we could consider for our daughter.
Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe are very happy with level of service from Mr William Petherbridge, sales negotiator. He showed us around 4 homes in a single day, without any complications. He was very knowledgeable about the properties he showed us, and was willing to answer any questions thrown at him with a smile. I must say The whole Brown and merry team are very helpful, Beth to Justin and list goes on. Been a first time buyer and trying to get into the property ladder , we are getting lot of help and support from brown and merry team. Thank you
5/5
TrustpilotGreat Team.
I would like to thank Martin, Ed, Adriano and Justin for all of their professional advice and service in selling our house.
5/5
TrustpilotVery happy with Brown and Merry…
Very happy with Brown and Merry (Watford) service. They were polite and communicated frequently and attentively! I would use them again if i needed to :)
5/5
GoogleFantastic mortgage advisor Loren Telford, she got me a great deal on one of my buy to let’s. No hassle and easy. I have a Braintumour so I need things explaining a few times but she made it simple. Saved me a lot of money Thanks Loren and well done Brown & merry Highly recommended
5/5
GoogleThe Brown and Merry Team are absolutely amazing especially to Sophie and Jodie. They assist us all throughout the process of our house renting . They will guarantee that you are happy and secure until you have the property.
Thank you J&K Bruce for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleWilliam Petherbridge is a outstanding person,funny and honest when it comes to his work ethics and I will greatly recommend him to anyone interested in buying a house Thank you,William
5/5
TrustpilotHemel Branch
I recently let out my property with Brown and Merry Hemel branch. The team were exceptional every step of the way especially Morgan Seabrook who arranged everything, answered any queries I had and found a tenant quickly. The whole process was smooth and stress free. I would highly recommend letting with this agent.
5/5
TrustpilotGreat experience with brown&merry
Great experience with brown&merry. Professional, responsive, and made the process smooth from start to finish. Never disappointed in answering queries and arranged a second viewing for us along with the kids, as they wanted to see the house we were buying. Thanks for the wonderful gift box with lots of coupons at the end of the completion. Highly recommend!
5/5
GoogleWhat a delightful experience it was to purchase a house through brown and merry, largely due to the tremendous efforts of Martin. I was so impressed by his exceptional abilities I tell all my friends about him so they can experience home ownership too.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleJodie and Nicole were amazing at helping us find our new home. Communication was great, giving us updates on every step of the process. Highly recommend.
2/5
TrustpilotBrown & Merry in Watford started off…
Brown & Merry in Watford started off well in trying to sell my house but tailed off badly. They were enthusiastic and created a good pitch and brochure for our 3 bed semi in Silkmill road,Watford plus an open day . An acceptable offer came in quickly but the sale fell through after 4 months. We felt they did not do enough to monitor its progress and their communication was v poor. After it fell through they did nothing at all to create interest so we terminated their contract. Would not recommend. Rightmove have been far better
5/5
GoogleWe had a great experience buying our first house through Brown and Merry. Matthew and Edward Cooper were attentive, informative and friendly throughout. I'd have no hesitation recommending them to others looking to buy or sell a property.
5/5
GoogleActively been viewing with a number of agents in Aylesbury, dealt with a lovely young lady called Teal, who was very helpful throughout the whole process. Whenever I called the office she was very friendly and supportive of my needs and couldn’t do enough for me. I highly recommend Teal she was great.
4/5
GoogleGreat Job done by Edward and the rest of the team at Brown & Merry Aylesbury helpful, friendly and supportive throughout my recent move.
Thank you Kay for your kind words! We're delighted to hear that Edward and the team were helpful, friendly, and supportive during your move. Best Wishes, Lucy, Customer Relations.
1/5
TrustpilotAbrasive and agressive sales call to try to get my business
I had a valuation from Brown & Merry and chose to go with another agent to sell my property as I felt B&M plan for selling was very agressive marketing that I didn't want to engage with. Since then I have had multiple calls to try to get my business. The most recent of which I found very uncomfortable; the woman on the call tried to make out I was stupid for not going with them 'I just don't understand why you wouldn't want more viewings and more offers' and then went through my current listing critising it and trying to sell their marketing plan. To finish the call as she would not listen to me saying I did not want to change my current plan of listing I had to tell her that I found her very abrassive and argumentative and no means no!
5/5
GoogleThey say Estate Agents are all the same... O no they are not... especially Sean and Teal Brown and Merry Aylesbury. Sean went above and beyond using his 15 years experience to build relationships between vendor and buyer and getting the chain through. I cant recommend them highly enough 🌟🌟🌟🌟🌟 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
