Trusted Agent profile · Buckinghamshire
★★★★★
465 reviews across 3 platforms
65 High Street, Stony Stratford, Buckinghamshire, MK11 1AY
Brown and Merry's office in Buckinghamshire, at 65 High Street, is rated 4.3 out of 5 across 465 reviews on three platforms, including 334 Google reviews rated 4.8.
Every review we hold for the Buckinghamshire office, from every platform, shown as written. First names only.
1/5
TrustpilotAVOID AT ALL COSTS!!!
MK branch has constantly facilitated a service which borderline harassed me on my way out, poor communication, a complete inability to take any information down, and refused to give me correct information such as the inventory from when I moved in.Zero control over their awful landlords either!
5/5
TrustpilotSophie Terry
Sophie Terry, Aylesbury branch, what a gem of a person. Amazing personality. Very thorough, yet very positive. First class. Just amazing. I will recommend you speak to Sophie Terry if you need a property in and around Aylesbury. She showed us two flats and both were just the perfect fit for the family. Can't praise her enough. Thank you for being just an amazing personality.
1/5
TrustpilotVery poor
Very poor, pushed into an ealier move date when there was no oven, zero communication, sent wrong tenancy agreement, only getting the correct one a day before the move (copy and paste really, which when questioned told it can't be changed take this email as confromation that's ok). No commutation after moving in.
5/5
GoogleThanks Beth for all of your help with our new house! very helpful from start to finish.
5/5
GoogleFive stars! Great customer service, Alex is always so helpful and helped us find a lovely house!
5/5
TrustpilotGreat service
Great service - excellent communication and work ethic, gained lots of interestAchieved an excellent rent in a a very difficult market
5/5
GoogleJust had a meeting with Sarah Frimley from Stony Stratford Branch who was extremely helpful in the valuation of our property. I would recommend herself and her company Brown & Merry to anyone who seeks help in selling their property.
5/5
GoogleI have just given Alex and Sophie at Browne & Merry authority to fully manage one of my properties. All the team, both management, sales and Lettings have been absolutely brilliant in every way. I first met Saha who was very friendly and professional. Top marks to Sarah, Alex and Sophie!!!
5/5
GoogleFrom start to finish Alex in letting was excellent, very helpful and informative and a really pleasure to work with in finding my new home. When visiting the office you are greeted by the sales team who are always very happy and pleasant and can’t do enough to help you while waiting for Alex. Thanks again for such a professional and speedy turn around
5/5
GoogleI have been dealing with Charlie in a search for a property, and must say that he has gone over and above to help me. I have found him to be helpful, professional and attentive, and will not hesitate in recommending Brown and Merry. Thanks for all your help.PositiveProfessionalism
5/5
GoogleThe whole team at Brown and Merry have been fantastic. Especially, Jake and Brian who have supported us for months to purchase our lovely home. They were both very patient and responsive with our queries. Many thanks for everything. :)
1/5
TrustpilotAwful company, stay clear!
I rented a house via Brown & Merry / Sequence UK for a year. During the tenancy nothing was repaired and the I was chasing deposit return for over a month! This company really don't give a s**t about their customers once they have your money!
5/5
GoogleVery efficient and professional team who negotiated a house sale with aplomb. They kept me informed when necessary and provided sensible advice throughout. They obviously know their market well and achieved a decent price despite the volatility. Highly recommended.
5/5
GoogleDealing with Alex in the lettings department of Brown & Merry was stress free and enjoyable. She was easy to talk to and very professional i would definately recommend using this agency if you are looking for a property to rent in the Stony Stratford / Milton Keynes area.
5/5
TrustpilotThe lettings team at Tring
The lettings team at Tring, Joanne, Ellie and Emily, have again been brilliant in finding good tenants in record time once my rental flat became vacant. They never fail.
5/5
GoogleBrown and Merry at Stony really helped us find the home we wanted. Friendly yet professional at the same time. Always at the end of the phone for us when we needed them. Also used their Mortgage adviser who was great. Overall package in one place 5 star.
5/5
GoogleJust a short review to say how pleased and happy we are with Brown & Merry Estate Agents. Alex and Elliot have been amazing and so helpful with finding us a perfect home! We are so impressed with them both and want to say a big THANK YOU!!
5/5
GoogleI can't recommend Brown and Merry enough. Alex has worked hard to find a perfect property to suit our particular needs in terms of size and location. I have been impressed with how proactive the company has been and so pleased that we have finally found a house that ticks all the boxes.PositiveResponsiveness
5/5
GoogleVery friendly and professional lettings team, thanks Beth and Alex!
5/5
GoogleHad been struggling for a few of weeks to find the right place, until getting in contact with Brown & Merry agents and Alex. Really helpful and friendly, and just made everything so much easier. Definitely recommend.
5/5
GoogleJust started renting a property through Brown & Merry, Sophie & Alex are amazing, friendly and helpful. Always happy to answer any questions we have, and nothing seems to be a problem. Simple process, all clearly explained.
5/5
GoogleI viewed a property with Jake and I was very impressed by his professionalism. He was very polite and allowed us to take the time to have a good look around. Keep up the good job!
5/5
GoogleVery friendly team at this branch. I have been dealing with Alex and Sophie who have helped me find my new rental. Always keeping me up to date with information and nothing is too much trouble. Always going above and beyond in service. Thank you ladies!
5/5
GoogleCan't fault the rentals team both Alex and Sophie from start to finish! Very informative, excellent local knowledge and fantastic service, this is the 2nd time Alex has secured me a property and I really cant fault her or her team at all- highly recommended
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Brown and Merry's Buckinghamshire office has 465 reviews across three platforms: 334 on Google, 1 on Yell, 130 on Trustpilot (across the whole business).
Brown and Merry Buckinghamshire is rated 4.3 out of 5 across all 465 reviews, and 4.8 out of 5 on Google from 334 reviews.
Brown and Merry Buckinghamshire, 65 High Street, Stony Stratford, Buckinghamshire, MK11 1AY.
