Every review we hold for the Buckingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've recently moved house with Leaders. Whilst we had a lot of issues with the move, these were not Leaders' fault and they were a great help in getting everything resolved, Shannon in particular was very responsive and supportive. Thank you!
Amy · 17 June 2021
Agent replied · 16 June 2024
Dear Amy Ball,
Thank you for the great review of our Leaders Estate Agents Buckingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleColette was very helpful and professional. I found a flat which suited my needs swiftly. The whole staff were friendly and it was a vast improvement on other services we had used previously.
Thomas · 18 June 2018
★★★★★ 5/5
GoogleLovely agency. Everything goes smooth and nicely than in others / previous house agencies. Really happy in the house. Big thanks to Claudia! She is always willing to help - it means alot.
JL · 18 June 2018
★★★★★ 5/5
GoogleCollette recently helped me move into a rental property. She was professional and helpful throughout the whole process. She answered any questions I had with full efficiency. I would highly recommend her and leaders.
Aidan · 17 June 2022
Agent replied · 16 June 2024
Dear Aidan Johnson,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleI definitely recommend Leaders. Everyone in the office was always super polite and friendly. All my calls were returned promptly and I felt they really were there to help throughout the whole process. Ruth in particular was great, very professional and a real pleasure to deal with.
Colette · 18 June 2019
Agent replied · 16 June 2024
Hi Colette, thank you for taking the time to leave such a wonderful review; we are so happy to read that Ruth and the team at Buckingham were able to offer so much assistance to you throughout your experience with them. We will ensure your comments are passed onto Ruth and the team who I know will be thrilled to reach such excellent feedback. Our customers recommendations mean so much to us as a business and we are delighted to have earnt yours in this instance. Thank you again for taking the time to let us as well as other customers know about your positive experience. Kind Regards, Leaders
★★★★★ 5/5
GoogleCollette has been absolutely brilliant throughout the whole process and has been a massive help with everything we've needed. Would recommend this lovely and professional team to anyone
Ryan · 17 June 2020
★★★★★ 5/5
GoogleWe were lucky enough to engage Leaders in our venture into letting a property. From the very first telephone to their Buckingham office I / we were greeted by friendly and professional staff. We met Claudia at the property we intended to let and she guided us through the whole process. Claudia has obviously huge experience in the industry, she anticipated our anxieties and was able to alleviate our fears! Within a very short period of time Claudia had marketed our property and secured a tenant... Really was as good as her word! We are in the process of completing contracts etc now which has been made easier by doing the forms and requirements on line! On the few occasions I have had to call the office for guidance all the staff have been more than helpful. I have spoken with Claudia (obviously!), Collette, Ruth and Carl ... Each one deserve recognition for their friendly, polite, professional and knowledgeable manner. I would also just like to mention the fact that Claudia has kept in contact along the way... I haven't had to chase! Amazing service and I would recommend Leaders unconditionally...
Maggs · 18 June 2018
★★★★★ 5/5
GoogleIt’s been a breeze working with Leaders to secure a property to rent for a relative, communication and advice has been impeccable from Collette throughout.
A big pat on the back.
Thank youPositiveQuality
Dane · 17 June 2022
Agent replied · 16 June 2024
Dear Dane
Thanks for taking the time to leave us a review, we appreciate your feedback.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleThey were really helpful, explained every step we were going through and Claudia was really patient with me as I was calling for every small thing what wasn't clare for me:)
Grazina · 18 June 2018
★★★★★ 5/5
GoogleMoving house is said to be one of the most stressful things we do - thankfully Leaders Buckingham and Ruth Cooke in particular made my first property rental as pain-free as possible. From my initial contact to moving in, Ruth always answered my questions and kept me informed of progress. Her knowledge and professionalism helped to guide me through my rental application. I would have no hesitation in recommending Ruth to help you get moving into a new property.
Eric · 18 June 2018
★★★★★ 5/5
GoogleI have happily used Leaders letting Agents since they took over Faulkners.
Leaders have continued to provide a consistently high standard of service and while the old guard have remained, new faces have arrived and happily blended in providing those same standards we had come to expect. A rare commodity in these days of high technology where people with faces are virtually unknown. I count myself lucky to know personally , Ruth, Claudia, and Llovonne, not forgetting the old stalwart, Karl Yuens, a big Thank You, David Smith
David · 18 June 2017
★★★★★ 1/5
GoogleI’ve never seen swindlers so shoddily disguised as estate agents in all the years I’ve been renting.The only thing missing from these guys is a pencil moustache and a cat to stroke. Get ready for the fight of your life if you want your deposit back. They will contest everything from scratches that require Hubble to actually spot to marks on your oven hob because you dared use it! Spot on a curtain? £50. Microscopic scratch on a radiator? £50. Dirt on the window? £50. Speck of dust on the floor? Boom! £50. I tried hunting for the pixels that showed the marks in the photos they sent as evidence but most of the time it turned out to be dirt on my actual computer screen that I was seeing! Please read the online reviews about these guys before you consider renting from them. I wish I had. We’re not the only ones with a similar experience.
Ash · 18 June 2016
★★★★★ 5/5
GoogleMy partner and I have started renting a property through Leaders with Collette guiding us through the whole process right from the viewing. The service was proffessional and the team go out of there way to help.PositiveProfessionalism
Paul · 24 August 2021
Agent replied · 16 June 2024
Dear Paul Genet,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Buckingham. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleWell done to the Leaders Team especially Lauren who was particularly professional and very helpful.
I can definitely recommend them when you need help with lettings.
Lesley · 17 June 2020
★★★★★ 5/5
GoogleA huge thank you to the lettings team at Leaders in enabling our son’s recent move into an excellent property in Buckingham. Particular thanks go to Collette who proved her worth time and again.Collette makes things happen that you think are not possible, always keeps her word and makes you feel valued as a client. Very professional, skilled negotiator and excellent communication skills, keeping you in the loop. I highly recommend working with Collette.
Dawn · 17 June 2020
★★★★★ 5/5
GoogleOnly have good things to say from a tenant perspective. The process is smooth and professional with very good communication through every stage. Thanks in particular to Collette.PositiveResponsiveness, Quality, Professionalism, Value
Andy · 17 June 2022
Agent replied · 16 June 2024
Dear Andy
Thanks for taking the time to leave us a review and we appreciate your feedback.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleSmooth transaction, very helpful regarding edocuments. Collette was very help from start to finish, Lucy took over and assisted with the financial aspects, highly recommend.
Percy · 17 June 2020
★★★★★ 5/5
GoogleSuper helpful, good communication and very attentive
Ellie · 17 April 2024
Agent replied · 16 June 2024
Dear Ellie Aldridge
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThe team have been really friendly, especially Toni who showed me around the property. The process has seemed much smoother than with other estate agents! Thank you:)
Lauren · 18 June 2019
★★★★★ 5/5
GoogleI have dealt with Collette on a number of occasions and have always found her courteous, helpful and very professional. Would definitely recommend Leaders.
Mark · 17 June 2020
★★★★★ 5/5
GoogleI met with Collette to see a property. She made me feel very comfortable and was very lovely. I admire the level of professionalism they have at Leaders. I'd recommend anyone who's looking for a property to go through them.
Becky · 17 June 2020
Agent replied · 16 June 2024
Hello Becky, thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Thank you from the Customer Relations Team.
★★★★★ 5/5
GoogleProfessional, clear and honest. Cannot recommend Claudia and the rest of the team at Leader's enough. Any issues were dealt with swiftly and communication was always on point.
Gareth · 18 June 2018
★★★★★ 5/5
GoogleClaudia helped us to find our new 2 bedroom flat. She is very approachable and patient person who answered all our queries. Leaders have higher fees as compared to other estate agents in the market but their approach is pretty systematic and professional.
Vikram · 18 June 2018
Agent replied · 16 June 2024
Hi Vikram, thank you very much for your kind words! We will be sure to pass your great comments onto the team.
★★★★★ 5/5
GoogleCollette showed me around the perfect property after listening to my requirements despite my lack of knowledge of the area. She was professional at all times and my housemate and I signed for a property on the same day as viewing it. The process was easy due to being able to fill documentation out online. I thoroughly recommend Leaders and Collette if you are looking to let your perfect property and want a seamless process.
Olivia · 18 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
