Every review we hold for the Buckingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of dealing with Claudia from the Leaders team.
I was extremely impressed with the service she delivered and her efficienticy in communication with myself and my partner. I am genuinely looking forward to moving into our new home.
Carmela · 18 June 2018
Agent replied · 16 June 2024
Hi Carmela, thanks for leaving us such a great review. We are really glad to hear your experience with Leaders has been of the standard we aim for!
★★★★★ 5/5
GoogleBoth Leaders and Toni, who we were working with, have been brilliant with getting us into our first home quickly and smoothly. Couldn't be happier with the service and the property itself, which is fully managed by leaders. Highly recommended!
Alfie · 18 June 2019
Agent replied · 16 June 2024
Hi Alfie, we are so happy to read such a great review about Toni and the Leaders team at Buckingham. We recognise what a complicated and overwhelming process the rental application can be for those that are new to this but we are so pleased the team have been able to ensure this ran so smoothly for you. We really appreciate you taking the time to leave us this review along with your recommendation. Kind Regards, Leaders
★★★★★ 5/5
GoogleEveryone in this branch is friendly, helpful and super quick at getting back to you and dealt with all our issues super quickly! Thanks for everything!
Lewis · 17 June 2022
Agent replied · 16 June 2024
Dear Lewis Bourke, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
★★★★★ 5/5
GoogleFirst time experience in letting. Leaders were great. staff very friendly and very professional especially Claudia who I dealt with most the time
Jemma · 18 June 2019
★★★★★ 5/5
GoogleCouldn't fault leaders, from initial contact through to us letting with them it has been smooth sailing.
Friendly and helpful team especially Collette :-)
Jennifer · 18 June 2018
★★★★★ 5/5
GooglePleasure dealing with Collette when I rented out my house which can be quite daunting, but they made it a pain free experience. :) Recommended.
Luke · 17 June 2022
Agent replied · 16 June 2024
Dear Luke
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 1/5
GoogleUnable to arrange minor repairs or amendments to the lease.
Richard · 11 April 2025
★★★★★ 4/5
GoogleGreat all round service. Majority of dealings was with Claudia who was helpful, approachable and professional at all times. Claudia worked hard to ensure my needs were met. Would definitely recommend Leaders to friends and colleagues in the future.
Mark · 18 June 2018
Agent replied · 16 June 2024
Mark Bradley, we are so happy to read such a great review about Leaders Buckingham!
★★★★★ 5/5
GoogleIt was a great experience doing business with this company. Very responsive and friendly!
Dusan · 17 June 2023
Agent replied · 16 June 2024
Dear Dusan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVery good service specifically from the sales team and Paul who handled our move.
Tom · 17 June 2023
Agent replied · 16 June 2024
Dear Tom
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Leaders Sales
★★★★★ 1/5
GoogleSaw a house for sale with Leaders but was totally unable to find any details on their web site. Found it on Zoopla, shame.
Amanda · 17 June 2022
Agent replied · 16 June 2024
Dear Amanda
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI have recently let a property through leaders and Collette and she was very helpful and informative throughout the whole process, would really recommend
Fabian · 17 June 2022
Agent replied · 16 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
GoogleCollete recently helped me move into a new rental property. She was professional and helpful throughout the whole process. And I would highly recommend
Fabian · 17 June 2022
Agent replied · 16 June 2024
We appreciate your positive review about your recent experience with us!
★★★★★ 5/5
GoogleI have recently let a property through leaders and Collette and she was very helpful throughout my renting process, I would really recommend.PositiveProfessionalism
Kian · 17 June 2022
Agent replied · 16 June 2024
Dear Kian
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleBrilliant service by Leaders!
Deepti · 18 January 2024
Agent replied · 16 June 2024
Dear Deepti Chauhan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleWorst place to get a rent , it may have good prices on houses if you interested to but but not really good if you want to get a rent from them .
Cătălin · 17 June 2020
Agent replied · 16 June 2024
Hi there, we regret to read that have not had a more positive experience with us here at Leaders and our team in Buckingham, we'd really like to get more details about your experience with us and by speaking with you it will help us make improvements to our service moving forward. If you are happy to do so then please reach out to us on 01344758596 or write to us at customerservice@leaders.co.uk. Kind Regards, Joe, Leaders
★★★★★ 5/5
GoogleLeaders Buckingham provides great service to me while i am trying to settle in the town. Collette as my manager is always supporting and responsiveness to my request.
Meiling · 17 June 2021
Agent replied · 16 June 2024
Hello Meiling Wang
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 4/5
GoogleI found Leaders to be very responsive to my enquiries. The viewings were well organised; I was shown around by Lucie who was very professional and helpful.
Richard · 17 June 2021
Agent replied · 16 June 2024
Hi Richard Thompson,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Buckingham branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleShannon, Collette and Karl have been so friendly and helpful throughout our rental process. No question has been ignored. Good communication throughout. Very pleased with the service.
Abbey · 17 June 2021
Agent replied · 16 June 2024
Dear Abbey Humphreys!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Buckingham branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleDuring search for rent house for our family, I met Leaders agent Claudia. She was very nice and helpful. As I want to arrange school places for children as soon as possible, she helped to speed up with tenancy agreement paperwork so I managed to get places in school just in time. She did all the best to make our move to new home easiest as possible.
Jelena · 18 June 2018
★★★★★ 5/5
GoogleSuper quick response to query. Really helpful staff. Would recommend this company from point of view of viewing potential properties.
Liz · 17 June 2022
Agent replied · 16 June 2024
Dear Liz Williams,
Thank you for the great review of our Leaders Estate Agents Buckingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleLia & Paul are an absolute pleasure to deal with, updating us throughout the whole process. Thank you both
Lauren · 17 June 2022
Agent replied · 16 June 2024
Dear Lauren Stott,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleCollette has been helpful throughout the process, always returning my calls and making things run smoothly
Yannek · 18 June 2019
★★★★★ 5/5
GoogleI called Collette at 3 30 ,she arranged a viewing for 4 15 and I agreed to rent the property by 4 15.Excellent efficient service
Phil · 17 June 2021
Agent replied · 16 June 2024
Hi Phil Burton,
Thank you for the great review of our Leaders Estate Agents Buckingham team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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