Trusted Agent profile · Brundall

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Starkings & Watson Brundall reviews

★★★★★ Excellent

784 reviews across 3 platforms

2 Cucumber Lane, Brundall, NR13 5QY

Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.

Google logo

5.0 / 5

308

Reviews on Google

This office

Facebook logo

4.9 / 5

285

Reviews on Facebook

This office

Trustpilot logo

191

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brundall office, from every platform, shown as written. First names only.

5/5

Facebook

When trying to sell your house during a lockdown and a property boom, you would think it would be tricky, and long winded. I can honestly say with not only them obstacles, I could not fault the service I received from you. You kept us updated at every stage with clear and helpful advice, always polite and willing to go the extra mile. My family and I thank you for the work that you do in the current climate and will highly recommend you to anyone we know.

Natalie · 23 October 2021

Agent replied · 18 October 2023

Thanks Natalie! 🙏🙏

5/5

Facebook

I found Starkings and Watson really good. As a first time buyer I had no idea how things worked when buying a house! Starkings and Watson where so great in helping me. They would explained things clear and made me feel at ease in every area of the process of buying a house. I would recommend Natalie Bishop for her professional manner and going the extra mile to help me though the sale. (Poringland office)

Ashley · 17 June 2022

Agent replied · 18 October 2023

Thanks Ashley for your review. I will pass it to Natalie and the team. All the best. Chris

5/5

Google

Starkings and Watson at Brundall have been fabulous in our search for a property, Sam has been efficient, helpful and responsive with every query and question. But a big shout out to Tabatha, what a superstar ⭐️ She spent a lot of time …

NinaS · 8 October 2025

5/5

Google

Highly recommend Brundall office team from start to finish have been professional and informative though out especially, Sam for navigating the sale and Sarah for progressing the sale with weekly updates making sure the sale ran smoothly Thank you all.

Jenny · 15 November 2025

5/5

Facebook

Sarah Short was our sales progresser for the sale of our property, and I couldn’t praise her highly enough. The process became difficult with a number of complications, and I could rely on Sarah to chase things up, keep me updated, and ensure things continued to move. Towards the end, I didn’t even need to ask for chasers or an update, I already knew that she would be all over it. Thank you for making it happen for me, and making a difficult process so much easier - I’m not sure I could’ve done it without your support! Thanks again x

Beth · 16 June 2024

5/5

Google

Thank you to Janet and Sarah for helping purchase my first property could not be more helpful very responsive and always keeping in contact

Greg · 22 May 2025

Agent replied · 22 May 2026

Thank you for your review. We appreciate you taking the time to provide feedback and share your positive experiences with our personalised service. It's wonderful to hear that you recognise our commitment to treating each client uniquely … More

5/5

Facebook

The service we received was superb, they were professional, patient and helpful at all times . A special thank you to Karen on the sales team who went above and beyond to help find a buyer. What can we say about Charly the sales progressor ! She was amazing , so helpful and efficient , always a friendly voice and helped navigate us through a very challenging time. We cannot recommend them highly enough.

Sally · 30 April 2022

Agent replied · 18 October 2023

Thanks for your kind words Sally. Really appreciate them. Will pass them onto the team. All the very best for the future. Chris.

5/5

Google

We are very pleased with the service provided by Starkins Watson. The whole team in Brundall were very proactive in arranging viewings, managing the viewings so that we didn't have to, and keeping us posted each week with the progress of …

Neil · 8 October 2025

5/5

Trustpilot

Highly recommend!

I would highly recommend Starkings and Watson to anyone looking to sell any property. Both Sam and Connor were fantastic throughout the process of marketing and arranging viewings for the property. They were polite, friendly, and thoroughly professional and made us feel like we were in very safe hands. Excellent communication and kept us updated. Once an offer was accepted, it was Will who dealt with the sales progression side of things, which was made difficult at times (entirely due to my buyers unprofessional solicitors) but both Will and Sam made sure things progressed. Really can't thank them enough for getting us to the completion date.

S · 13 May 2024

4/5

Trustpilot

Our experience buying through starkings…

Our experience buying through starkings has been pretty good, keeping us up to date regularly, they helped with the smooth transition, and even a little gift to personalise the experience abit more. The only fault we have is that we felt alot of pressure to formalise an offer, as first time buyers we wanted to ensure we could afford such a commitment before we pressed ahead, After that we couldn't fault them at all.

Dale · 25 February 2026

5/5

Facebook

Well what can I say about Starkings and Watson Estate agents? Right from the word go, on my very first viewing their staff have been polite and courteous, have kept me informed at all times and checked in with me to see how my property search was going. After I found my property and put an offer in they went out of their way to assist and Izzy, the Sales Progressor, has been fantastic throughout, she has literally held my hand through what can only be described as a very difficult chain. We have had daily (occasionally hourly) updates and Izzy has remained calm and professional throughout whilst still retaining a sense of humour. I really hope that I do not need the services of an estate agent anytime in the near future but would highly recommend Starkings and Watson to anybody wishing to move. A huge thank you to Izzy, I shall miss our daily chats. You really deserve a promotion 😉

Jayne · 10 February 2021

Agent replied · 18 October 2023

Thanks Jayne - we really appreciate such a detailed review of our business. I look forward to passing your comments into Izzy and her manager. I will make sure Izzy is well rewarded for her good work. Best wishes Chris (MD).

5/5

Trustpilot

Starkings and Watson have been…

Starkings and Watson have been instrumental in finding suitable properties for us in and around the Norwich area particularly as we don't reside in the county. Max Amis has shown us round two properties and was very professional and courteous on both occasion. Tabby too was equally helpful. She alerted us to likely properties and may have found our new home!

MRS · 3 June 2026

5/5

Facebook

The main reason I used Starkings and Watson was because, initially, I had put my flat on the market about 3 years before, and had put it with SW. But the sellers (also with SW) withdrew their property from the market and it was, at the time, the only house in which I was interested. I therefore took my flat off the market, but SW agreed not to charge me for the considerably amount of work they had already put in. Because they had been so reasonable over not charging me first time round, I determined to use them again, when I knew I would definitely need to sell the flat. Chris got back to me, after an online enquiry, at lightening speed - at about 10pm I believe! It was very impressive. He was also very attentive for the first few weeks whilst we found an initial buyer. There has always been a very prompt response to any kind of enquiries I've made, to the extent that calls were responded to over the difficult Christmas lockdown week - when I'd not even left a message (the next day a member of staff contacted me to see if there was anything he could do to help, seeing that my number had called them). When the fraught moment of exchange of contracts approached, Melissa and her team were very efficient in acting as go-between for the various solicitors, to make sure the process proceeded as smoothly as possible.

Dave · 12 January 2021

Agent replied · 23 February 2025

Thank you for sharing! Thank you for choosing S&W. All the best for the future.

5/5

Facebook

We could not recommend Starkings and Watson highly enough! We went on the market just before lockdown and managed to find a buyer within a few weeks of viewings starting again. Unfortunately it didn’t work out but Starkings kept us up to date every step of the way and managed to secure us another buyer within a matter of weeks of going back on the market. They were so considerate of our situation as we were expecting a baby and helped to push the sale through in just 4 weeks, meaning we were able to get into our new property just in time for babies arrival! All the staff were incredible but a special thanks to Melissa who was just wonderful in getting everything through for us!

Bethan · 18 December 2020

Agent replied · 18 October 2023

Hi Bethan - thank you for your amazing review, and taking the time to shout out Melissa!! I hope the new extended family are all well. Here’s too an amazing a Christmas for you in your new home 🙂

5/5

Facebook

Starkings and Watson Hybrid Estate Agents customer service is second to none. They are very helpful, kind, friendly and professional. They are always a quick email response away, and try their utmost to give me an update with our new house etc. I would like to say a very special thanks to Melissa Ellis who has helped us. As first time buyers we didn’t have a clue what to expect etc and she helped ease us in and explain everything we needed. Thanks so much 5* 😊

Amy · 4 December 2020

Agent replied · 18 October 2023

Thanks for taking the time to leave a review! Enjoy the new home!

5/5

Google

Definately recommend this estate agents 5 stars, the best I've dealt with! Nothing too much trouble and communication was spot on. An extra special mention to Sarah at the Brundall office who went out of her way …

Patricia · 8 October 2024

Agent replied · 1 January 2024

Many thanks Patricia. Sarah will love to hear your review. Best wishes, Chris.

5/5

Trustpilot

great company to work with

i dealt with the Diss Office and this was a great company to work with from start to finish , Jake and Steve always kept in contact at every stage and there where always updates from other staff members, which takes away the stress and worry of selling your house , all the staff where always professional and polite. I would definitely recommend them. thank you

Brian · 19 April 2026

5/5

Google

Big thank you to Karen and Sam who were with us all the way in what has been a huge life change for us after living in the same house for most of our married life. Thank you both

Muriel · 16 September 2024

Agent replied · 23 October 2024

Many thanks for your kind words and comments. Karen and Sam will be delighted to hear they have been part of such an important move. Best wishes. Chris.

5/5

Google

Sarah showed us around a beautiful property recently. She was very polite, friendly and answered all of our questions. Never did she make us feel pressured and allowed us plenty of time to look around the property at our own pace. I would definitely recommend Sarah and the other supportive staff at Starking and Watson in Brundall.

David · 16 September 2023

Agent replied · 31 May 2023

We will pass on your comments to the team -thank you so much. Anything we can do in the future, please do get in touch. Chris.

5/5

Trustpilot

Team of very professional people always…

Team of very professional people always happy to help and proactively supporting the whole of the complicated and complex process of house purchase. Thank you guys! You do a very good job in helping a dream come true! I would like to say I big thank you for the team in Norwich Poringland office: Rosie, Charlotte and Max thank you guys!

Justyna · 21 May 2026

5/5

Facebook

A huge thank you to this amazing agent for helping us to sell our family home and make the long distance move to our new home smooth and as stress free as possible. Covid lockdown came into force the day our home went on the market with them, however the week the market reopened we had an offer within 6 days. An extra special thanks to Annie our sales progressor for her time and dedication. Our sale and purchase was less than easy due to solicitor mistakes, lengthy delays and lack of communication, however she kept us in the loop daily with any new information that she received and she answered our endless questions as first time sellers with great detail. I would hugely recommend Chris and the team to buy or sell with again. Everyone we spoke to was friendly and knowledgeable about our sale and the added stresses of the covid pandemic were dealt with safely and professionally. We also loved the fact that they are open everyday so there was always someone to contact if we needed anything. A huge thank you to the whole team for getting us in our new home 300 miles away from Norfolk. It was less than easy but we got there in the end!

Stephanie · 27 August 2020

Agent replied · 18 October 2023

Hi Stephanie- thank you so much for the review, card and chocolates! I am so pleased you were able to secure the move you wanted. 😀 Best wishes to you and your family. Chris. Ps I still enjoy re-telling your missing table story!!

5/5

Google

This is my first experience of selling a property through an Estate Agent and I could not have made a better choice. Thanks to Sam and Karen at the Brundall office who have been so helpful, …

Angela · 8 October 2024

Agent replied · 23 October 2024

Thanks Angela for your kind words. It is great to hear how hard Sam, Karen and Sarah have worked for you. They are an amazing team! All the very best. Chris

5/5

Facebook

Starkings & Watson Costessey branch have been absolutely marvellous providing a thoroughly professional and efficient service in the sale and purchase of properties for us. particularly Clare from the sales progression team. Nothing was too much trouble and we were kept updated and supported at all times throughout the process. We would not hesitate to highly recommend this estate agent.

Ros · 13 February 2025

5/5

Facebook

I cannot recommend the team at Starkings & Watson enough, especially Samuel Patrick who has kept us fully informed with every detail throughout the whole process. On our initial meeting with Samuel we were told that he could help sell our house within a week and we are very happy to say we accepted an offer of our asking price exactly a week after our property went ‘live’! This goes to show the true dedication and professionalism of all those involved! From the moment we signed with Starkings & Watson’s we have received an absolutely fantastic service and cannot recommend this Estate Agents enough! The whole team have been a pleasure to deal with and the service received has been outstanding. Thanks again Samuel and the team!

Sharon · 11 August 2020

Agent replied · 18 October 2023

Thanks Sharon for your kind words. We will pass them into Samuel and the team!

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Questions about Starkings & Watson Brundall

Has Starkings & Watson won any awards?

Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.

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