Every review we hold for the Brundall office, from every platform, shown as written. First names only.
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5/5
FacebookWe would 100% recommend Starkings and Watson!! πͺπΌ
Through corona virus, things started moving slower with the sale of our house but Melissa from Starkings and Watson chased up the solicitors and got our sale moving smoothly again. Melissa kept us up to date with everything and checked in with us by email regularly just to let us know the sale was still going ahead and details of what had been happening etc. This put our minds at ease and we felt we could trust Melissa 100%.
Thanks guys!
Daisy + Rob ππ‘
Daisy Β· 31 July 2020
Agent replied Β· 18 October 2023
...and nothing about your amazing marketing? Photos? Look forward to seeing the new home!x
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5/5
FacebookFrom the initial meeting and valuation to the viewings and updates it was an absolute pleasure. The whole team were fantastic and really helped make one of the most stressful times in life soo much easier. A special thanks to Melissa who kept me informed the whole time, even if nothing had happened due to the pandemic, she would always stay in touch. Incredibly professional and knowledgeable but also super friendly and approachable. She made such an effort and it really showed and helped me. I cannot recommend Starkings and Watson any higher, this is the first house sale Iβve done and I wonβt hesitate to contact them for the next time. 5 stars, should be able to give more. Thank you for everything
Jade Β· 29 July 2020
Agent replied Β· 18 October 2023
Thank you for sharing!! A fantastic review of the team. Really grateful that you have take the time to shout about our service! Best wishes.
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5/5
FacebookDuring our time with Starkings and Watson, we had a few people let us down last min.
However, the team kept our spirits up throughout and chased everyone who seemed interested.
A massive thank you to Melissa who dealt with our move! She was by far better use to us than our solicitors, keeping in contact on a regular basis, helping with understanding of next stages. She even chased the solicitors for us when they didn't get back to us on a query.... Or more!
She is an asset to the team, an approachable lady who does her best for her clients, and actually cares!
I am truly thankful.
Katy Β· 29 July 2020
Agent replied Β· 18 October 2023
Thanks Katy for your comments. Melissa is amazing and works really hard to get the sales exchange. I will pass on your comments to the rest of the team π
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5/5
FacebookHaving just exchanged contracts must say we are extremely pleased with the excellent service from all the team at Starkings and Watson. We weren't convinced by other estate agents when first putting our house on the market but Chris really listened and understood our needs. When our first sale fell through after uncertain Covid-19 times the team were very quick to get things moving again and we sold within a week. We would particularly like to thank Melissa who has kept us informed throughout and when any issues arose was very quick to chase and get resolved. A very professional service all round.
Jennie Β· 28 July 2020
Agent replied Β· 18 October 2023
Thanks Jennie. Really appreciate the review and so pleased to have secured the second sale so quickly for you. Enjoy your new . Best wishes, Chris.
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5/5
FacebookFirstly, I cannot recommend Starkings & Watson enough! This was my first time selling a house, and after having a bad experience with my initial estate agent i was then recommended these guys from a friend. From the initial contact it was clear to see they were a step above, Chris made initial contact & visited my property, explained all processes thoroughly & gave me a realistic guide price i was happy with. He then returned and took some fantastic pictures & before i knew it my property was on the market. Regular updates throughout the selling process and during the offer stage. Once a sale price was agreed i was then passed onto there sales progression team, Melissa kept me updated throughout this process & often went above and beyond to ensure the sale went through. COVID-19 had an obvious slowing effect to the process & i was concerned the sale may fall through, but i was regularly reassured by Melissa who couldnβt do enough to ensure it all went as smoothly as possible, I genuinely believe without her persistence this sale may not of ever happened. Thanks Melissa! These guys are super professional, with extremely reasonable selling rates and offer the best sales progression, which i think set these guys above any other estate agent. Thanks again Starkings & Watson π»
Ollie Β· 22 July 2020
Agent replied Β· 18 October 2023
Thanks Ollie - really appreciate you taking the time to comment. So pleased to see you on the move! If we can help in the future, please do get in touch! Chris.
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5/5
TrustpilotExcellent service from S&W from startβ¦
Excellent service from S&W from start to finish. Great property particulars, dedicated staff and a very competitive rate. Kerri from the Wymondham office kept the viewings coming despite a challenging market and always provided prompt and detailed feedback that helped us present the property to the best advantage. Great service all round and much better than other agents we had experienced. Thank you S&W!
JHB Β· 24 April 2026
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5/5
FacebookThroughout the purchase of my house it has been an absolute pleasure to deal with Starkings & Watson at what is an incredibly stressful time, especially in the current climate.
My first experience was with Chris Starking when negotiating a purchase price for my property. Chris was very friendly and professional throughout the process and kept me up-to-date.
Following acceptance of my offer and appointment of my solicitors I was very pleased to find out Starkings & Watson appoint a dedicated contact as a `sales progressor`.
I had the pleasure of working with both Annie and Melissa who were both incredibly professional and kept me informed at all times. Both were very easy to contact and were honest, timely and upfront in their replies.
I believe special commendation is owed to Melissa who dealt with the final steps in the wake of the current crisis, without her I'm not sure the sale would have gone through.
To conclude, I think anyone who has the pleasure of purchasing a house through Starkings & Watson can rest easy knowing they are in good hands.
Barry Β· 12 May 2020
Agent replied Β· 18 October 2023
Hi Barry - thanks for your comments and kind words. It is great to hear our absolute desire of best service has been achieved, and even better that we have raving fans like yourselves to help shout about our good work! Good look in your new home!
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5/5
TrustpilotI have really been happy with theβ¦
I have really been happy with the support I have had throughout my buying experience with Starkings & Watson. Liz at the Bungay office has always been available for information and advice. She and the team are friendly and approachable, and nothing is too much trouble. I'm really glad they were there to support. It's been a lovely experience.
Jo Β· 27 May 2026
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5/5
FacebookOne Great Team - from Pete supporting a viewing on our purchase, Chris assisting with getting our property photographed , valued and on the market and dealing with some complicated purchase queries ( Note : Starkings & Watson have the BEST photography of any agent I have seen ) We achieved a sale the day it went on Rightmove . Now we are hours from completing , Melissa has been great at keeping us informed of progression on a weekly basis. A BIG Thankyou from the Race family ! 5 STAR βοΈ Service π‘ β
Looking forward to moving into our new π home!
Nathan Β· 18 March 2020
Agent replied Β· 18 October 2023
Thank you! πͺ We really appreciate the feedback. I couldnβt be happier that you have all secured your amazing new home! Good luck and enjoy it!
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5/5
FacebookOur move from Wales to Norfolk has been very stressful , for many reasons. However Caroline from the sales progression team has been so helpful and amazing . She held the sale together when we almost walked away, she contacted us with updates daily and I'm sure in her own time at weekends . Caroline is such an asset to your team , thank you
Deb Β· 15 November 2024
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5/5
GoogleHaving bought and sold many properties over the years and having also worked for solicitors doing conveyancing I never placed much importance with the after sales team. In fact I'd go so far as to say I'd never come across one which merited the job title - I found them all to be hopeless. Then having just bought another property we were assigned Sarah Short as our after sales progressor and now I have to eat my words. Sarah is by far the most amazing, hard working, professional, calm, thorough after sales progressor I have ever come across. From the start of our selling process we had a very 'awkward' buyer who would have tested the patience of a saint. Sarah negotiated lots of tricky hurdles along the way and there is absolutely no doubt our sale wouldn't have progressed and completed without her. She went above and beyond throughout this process, often emailing us out of hours to pass on any information she had received out of her working hours to put our minds at rest so we didn't have to wait till the next day worrying about it overnight. If you use Starkings & Watson to sell your property - which I would highly recommend (I wouldn't use anyone else) or you are fortunate to be buying your next property through them then you won't go far wrong. From the beginning process of our valuation with Chris to liaising with the lovely Sam at the Brundall office to Sarah taking control and getting us over the finishing line was superb.
Tanya Β· 26 February 2024
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5/5
FacebookS&W were recommended to us and we're so glad we used them.
Melissa was fantastic throughout what was an extremely stressful and needlessly lengthy process (not the fault of S&W).
Melissa was the glue that kept the whole chain together and remained in constant contact with all parties and solicitors going above and beyond to ensure everything kept moving.
Without her efforts, knowledge and professionalism I strongly believe that the move would never have happened.
She always called back with updates at the agreed time (a extremely admirable trait) and was more than happy to take on duties that didn't necessarily fall under her remit however, she was so passionate about us getting our dream move that she frequently went the extra mile.
Do ensure you use S&W and insist that Melissa handles your sales progression.
Thanks again,
Jim, Becky, Chloe, Evie & Bella
Jim Β· 19 February 2020
Agent replied Β· 18 October 2023
Hi Jim and family - what can i say! As the business owner a recommendation means the world, and to hear you talk about Melissa so passionately is amazing! I know yours has been challenging, a I truly hope you can now enjoy your new home! Best wishes, Chris
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5/5
TrustpilotThe experience selling the propertyβ¦
The experience selling the property from start to finish was simply first class, from the initial meeting the staff on site for the initial photograph's, and the follow up at every stage after a viewing was excellent.
I dealt with both Jake and Steve and found them both very professional through the whole process.
Trevor Β· 29 June 2026
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4/5
TrustpilotProfessional service throughout.
The key thing in any major purchase or transaction is regular and accurate communication. Starkings & Watson nailed that whilst handling my recent property purchase. The process was unexpectedly protracted but their service delivery was always professional [name drop for Will and Liz here especially], updating when appropriate, providing clarity, good advice and judgement that kept things running smoothly. And a really small but vital thing...they always called back! Impressive.
Ian Β· 25 February 2026
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5/5
Facebooki have to say that we are so impressed with company as they have been so professional and fast at selling our property for us within a 10 day period. we approached about a bungalow they had on their site and then before we knew it we had ours sold as well.. we had 10 viewings within 10 days and 4 offers. A big thanks to Dave and his team for keeping us so updated and informed through out the whole process which I must say was stress free. Thank you all again and I would definitely would recommend.
Dave Β· 10 November 2019
Agent replied Β· 18 October 2023
Thanks Dave for your feedback! I will pass it onto the team. They will be so pleased to hear you have been so happy with our service ππ. Good luck in your new home!
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5/5
TrustpilotYes thank you to this estate agent
Yes thank you to this estate agent. Smiling and able to answer all questions, if unable very willing to find out. So thank you for keeping me updated with new properties on the market too. Very grateful
Pamela Β· 28 February 2026
Agent replied Β· 4 October 2026
Thank you for your lovely review.
Weβre really pleased to hear youβve found the team friendly, helpful and willing to find the answers when needed, thatβs exactly the service we aim to provide. Keeping you updated with new properties is all part of helping you find the right home.
Thank you again for your kind words, theyβre very much appreciated.
Best wishes,
Chris
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5/5
FacebookThank you very much to Starkings and Watson for selling my house in a tricky market. Special thanks to Sarah S in progression, and Karen and Sam in the Brundall office for all their excellent communication, hard work and help getting me through the process. Great photos too :)
Rachel
Rachel Β· 19 December 2023
Agent replied Β· 23 February 2025
Many thanks Rachel. π all the very best for the future. Chris.
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5/5
TrustpilotStarkin & Watson Diss Office
Starkin & Watson Diss Office. Have just sold my property in Scole, I have to say Jake and Steve did all they could to get viewers through the door and assisted so much last year when I was in hospital for nearly 3 months. Excellent service, excellent communication , professional and helpful. I would highly recommend. Thanks again.
Sam Β· 23 May 2026
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5/5
FacebookWeβve now been in our new home for nearly 3 weeks now and we couldnβt thank Chris & the team enough. From the very first meeting with Chris we knew that we were going to sell our property with Starkins & Watson, first impressions always count and Chris was none other than professional, friendly and just honest. Then to be able to sell our bungalow in just over a week, we couldnβt have been happier. Annie was just a gem throughout the next stage, constantly chasing and updating doing everything she could possibly do for us! She is an absolute credit to the team. Thank you to all of the team for everything you did to help us out, we really appreciate it!
Emily Β· 20 August 2019
Agent replied Β· 18 October 2023
Thanks Emily! Your home was the easy part, but your chain, well that wasnβt easy! Itβs all a distant memory I am sure! I hope you are both enjoying your first proper home together! π
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5/5
FacebookIf you are after a value for money, professional, friendly and modern service then look no further. We decided on Starkins & Watson after viewing a property with themselves and receiving a very professional service....which was quite refreshing given the poor service from the majority of other estate agents nowadays!. Initially all was a bit slow but this was mainly due to listing over Xmas, however Chris constantly updated us with figures, listing changes etc to maximise the sale potential and we sold shortly after. After sales was brilliant, constant chasing on our behalf to progress the sale/purchase. This is how a modern day estate agents should be run and the others could learn a lot from their approach. Thank you Chris and the team. p.s. sorry for the late review.
Simon Β· 20 June 2019
Agent replied Β· 18 October 2023
Thanks Simon, I hope you and the family are all well! Thanks for taking the time to advise others how we work! All the best for the future. Chris
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5/5
TrustpilotGreat Service
Although we never used S&W for a purchase, they were extremely helpful and courteous. Special thanks to Harry at Poringland.
Rory Β· 26 February 2026
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5/5
FacebookAbsolutely fantastic service from the Starkings & Watson team, specifically David for sale, and Annie during the process after that. We initially met with David, who was recommended to me by a family member. He explained the process of sale in simple terms and answered any questions we had, which was very helpful. During the sale I loved the online portal, it made it so easy to see who was booked to view the property and also showed how proactive the team were being.We accepted an offer, two and a half weeks after putting our house on the market, and for over the asking price. I was constantly updated by Annie and the team, S&W seemed more on top of the sale than our buyers solicitors did. Even spotting that the buyers needed to be out of their property by a certain date, which their solicitors had missed.Very thorough, friendly, and I never felt I needed to contact the team. If we move again, I would certainly use Starkings & Watson as my first choice. Thanks team!
Lizzy Β· 17 January 2019
Agent replied Β· 18 October 2023
Lizzy - As Chris says, Thank you so much for the review! I'm so glad we were able to get you moved in a timescale that worked for you. Wishing you all the best in your new home!
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5/5
FacebookWe went with Starkings and Watson after having our house on the market with another agent for around 5 months with no luck. Within 1 week of being on the market with Starkings and Watson we had several viewings and ended the first week with two offers! Chris and the team certainly know what they are doing when it comes to selling houses. They kept us informed throughout the process and we really felt they were working with us and had our best interests at heart. We wouldnβt hesitate to use them again for the next move and will be recommending them to all our family and friends. Thanks Chris and the team!
Hannah Β· 6 December 2018
Agent replied Β· 18 October 2023
Hi Hannah - thanks for your review, it is great to hear you were so pleased with our service! I hope you are both settling into your new home! Best wishes, Chris
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5/5
GoogleHighly recommended Starkings & Watson Brundall branch. Our sales progressor Janet was amazing, regularly updating us with the progress of our property purchase. We were first time buyers & Janet made it as stress free as possible. Very helpful, informative, professional & quick answer any questions we had.
Rachel Β· 22 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.