Trusted Agent profile · Brundall

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Starkings & Watson Brundall reviews

★★★★★ Excellent

784 reviews across 3 platforms

2 Cucumber Lane, Brundall, NR13 5QY

Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.

Google logo

5.0 / 5

308

Reviews on Google

This office

Facebook logo

4.9 / 5

285

Reviews on Facebook

This office

Trustpilot logo

191

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brundall office, from every platform, shown as written. First names only.

5/5

Google

We found our dream house through Starkings & Watson and cannot not thank them enough for all their support throughout this process. Sarah Short has been an absolute star (we’d give her a 6 star review if we could) and has done so much work …

Oonagh · 12 October 2025

5/5

Trustpilot

Impressed

I was really impressed with Steve, Jake and Will from the Diss office - they gave me weekly updates on our purchase and chased all parts of the chain frequently. If we were to sell the house in future we would certainly consider using them!

Tom · 11 March 2026

Agent replied · 11 May 2026

Thanks Tom for taking the time to leave a review. Steve & Jake are huge assets to our business, and it is great to hear they have delivered!

5/5

Google

Ana showed me a property in Acle, she was on time and had all the information to hand, and allowed me time to view the property without feeling rushed. An overall pleasant experience, followed up the next day with a telephone call.

Steve · 1 April 2026

Agent replied · 15 April 2026

Hi Steve! 🌟 Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that Ana was able to provide you with a pleasant experience during your property viewing in Acle. It's great to know that she had all the information you needed and allowed you to take your time, this is exactly the kind of service we strive for! 😊 Your kind words about Ana truly mean a lot to us, and we’ll be sure to pass them on to her. We can’t wait to help you again in the future, whether it’s finding your dream home or answering any questions you might have. Don’t hesitate to reach out anytime! 👍

5/5

Trustpilot

Excellent service all round from…

Excellent service all round from Starking and Watson. Sam was exceptional and never let us down all the way through. Thank you

Joanna · 28 April 2026

5/5

Google

I highly recommend Starkings & Watson and would like to thank the whole team for their regular updates, support and professionalism during my buying and selling process. I'd especially like to thank Sam, James, Ana and Sarah in making everything as smooth as possible.

Jonathan · 22 October 2025

5/5

Google

I cannot recommend this company highly enough. In particular Karen at the Brundall office an especially Sarah Short their sales progresser. They are conscientious wirh great attention to detail. They always kept me updated all the way through my sale. Excellent service. Very pleased.

Bev · 16 September 2024

Agent replied · 1 January 2024

Thanks Bev - the whole team will be delighted to hear! All the very best on your travels. Chris.

5/5

Google

Sarah Short has been brilliant helping and providing us information about our property! Kept us up to date at all times. Thank you

Ellie · 22 June 2025

Agent replied · 22 May 2026

Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.

5/5

Facebook

When trying to sell your house during a lockdown and a property boom, you would think it would be tricky, and long winded. I can honestly say with not only them obstacles, I could not fault the service I received from you. You kept us updated at every stage with clear and helpful advice, always polite and willing to go the extra mile. My family and I thank you for the work that you do in the current climate and will highly recommend you to anyone we know.

Natalie · 23 October 2021

Agent replied · 18 October 2023

Thanks Natalie! 🙏🙏

4/5

Google

I purchased a property through Starlings and Watson Brundall, and as much as I know they are for the person selling the property, they did work incredibly hard, to keep me updated throughout. Would I recommend them? Yes! Would I use them …

Adam · 12 March 2026

Agent replied · 15 April 2026

Thank you for your review, Adam Sayer! We appreciate you taking the time to share your experience with Starkings & Watson. Your feedback helps us continue to improve our services. We would love to know how we can further tailor our service … More

5/5

Facebook

I found Starkings and Watson really good. As a first time buyer I had no idea how things worked when buying a house! Starkings and Watson where so great in helping me. They would explained things clear and made me feel at ease in every area of the process of buying a house. I would recommend Natalie Bishop for her professional manner and going the extra mile to help me though the sale. (Poringland office)

Ashley · 17 June 2022

Agent replied · 18 October 2023

Thanks Ashley for your review. I will pass it to Natalie and the team. All the best. Chris

5/5

Google

Starkings and Watson at Brundall have been fabulous in our search for a property, Sam has been efficient, helpful and responsive with every query and question. But a big shout out to Tabatha, what a superstar ⭐️ She spent a lot of time …

NinaS · 8 October 2025

5/5

Google

Highly recommend Brundall office team from start to finish have been professional and informative though out especially, Sam for navigating the sale and Sarah for progressing the sale with weekly updates making sure the sale ran smoothly Thank you all.

Jenny · 15 November 2025

5/5

Google

Perfect service from the team especially Sam, Tracey and Sarah. They all had impeccable customer service, real care in dealing with our frustrating move and guided us through each step. We really would not have been as comfortable or …

Oliver · 12 November 2025

5/5

Facebook

Sarah Short was our sales progresser for the sale of our property, and I couldn’t praise her highly enough. The process became difficult with a number of complications, and I could rely on Sarah to chase things up, keep me updated, and ensure things continued to move. Towards the end, I didn’t even need to ask for chasers or an update, I already knew that she would be all over it. Thank you for making it happen for me, and making a difficult process so much easier - I’m not sure I could’ve done it without your support! Thanks again x

Beth · 16 June 2024

5/5

Google

Thank you to Janet and Sarah for helping purchase my first property could not be more helpful very responsive and always keeping in contact

Greg · 22 May 2025

Agent replied · 22 May 2026

Thank you for your review. We appreciate you taking the time to provide feedback and share your positive experiences with our personalised service. It's wonderful to hear that you recognise our commitment to treating each client uniquely … More

5/5

Google

Starkings and Watson are, in our opinion, the best estate agent anywhere in Norfolk. The staff, in particular Sarah, are extremely professional and determined to meet all the requirements of their clients, Sarah went above and beyond to …

Gillian · 12 November 2025

5/5

Facebook

The service we received was superb, they were professional, patient and helpful at all times . A special thank you to Karen on the sales team who went above and beyond to help find a buyer. What can we say about Charly the sales progressor ! She was amazing , so helpful and efficient , always a friendly voice and helped navigate us through a very challenging time. We cannot recommend them highly enough.

Sally · 30 April 2022

Agent replied · 18 October 2023

Thanks for your kind words Sally. Really appreciate them. Will pass them onto the team. All the very best for the future. Chris.

5/5

Google

We are very pleased with the service provided by Starkins Watson. The whole team in Brundall were very proactive in arranging viewings, managing the viewings so that we didn't have to, and keeping us posted each week with the progress of …

Neil · 8 October 2025

5/5

Google

Starkings & Watson are superb. We came over to them after being with a different estate agent and the service was amazing. We also bought our new house through them and they were always there for help and advice. We personally dealt with …

Sharon · 12 February 2026

Agent replied · 15 April 2026

Hi Sharon! 😊 Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had such a positive experience with Starkings & Watson. It’s fantastic to know that our team, especially Sarah and Tracy, were able to support … More

5/5

Trustpilot

Highly recommend!

I would highly recommend Starkings and Watson to anyone looking to sell any property. Both Sam and Connor were fantastic throughout the process of marketing and arranging viewings for the property. They were polite, friendly, and thoroughly professional and made us feel like we were in very safe hands. Excellent communication and kept us updated. Once an offer was accepted, it was Will who dealt with the sales progression side of things, which was made difficult at times (entirely due to my buyers unprofessional solicitors) but both Will and Sam made sure things progressed. Really can't thank them enough for getting us to the completion date.

S · 13 May 2024

4/5

Trustpilot

Our experience buying through starkings…

Our experience buying through starkings has been pretty good, keeping us up to date regularly, they helped with the smooth transition, and even a little gift to personalise the experience abit more. The only fault we have is that we felt alot of pressure to formalise an offer, as first time buyers we wanted to ensure we could afford such a commitment before we pressed ahead, After that we couldn't fault them at all.

Dale · 25 February 2026

5/5

Facebook

Well what can I say about Starkings and Watson Estate agents? Right from the word go, on my very first viewing their staff have been polite and courteous, have kept me informed at all times and checked in with me to see how my property search was going. After I found my property and put an offer in they went out of their way to assist and Izzy, the Sales Progressor, has been fantastic throughout, she has literally held my hand through what can only be described as a very difficult chain. We have had daily (occasionally hourly) updates and Izzy has remained calm and professional throughout whilst still retaining a sense of humour. I really hope that I do not need the services of an estate agent anytime in the near future but would highly recommend Starkings and Watson to anybody wishing to move. A huge thank you to Izzy, I shall miss our daily chats. You really deserve a promotion 😉

Jayne · 10 February 2021

Agent replied · 18 October 2023

Thanks Jayne - we really appreciate such a detailed review of our business. I look forward to passing your comments into Izzy and her manager. I will make sure Izzy is well rewarded for her good work. Best wishes Chris (MD).

5/5

Trustpilot

Starkings and Watson have been…

Starkings and Watson have been instrumental in finding suitable properties for us in and around the Norwich area particularly as we don't reside in the county. Max Amis has shown us round two properties and was very professional and courteous on both occasion. Tabby too was equally helpful. She alerted us to likely properties and may have found our new home!

MRS · 3 June 2026

5/5

Facebook

The main reason I used Starkings and Watson was because, initially, I had put my flat on the market about 3 years before, and had put it with SW. But the sellers (also with SW) withdrew their property from the market and it was, at the time, the only house in which I was interested. I therefore took my flat off the market, but SW agreed not to charge me for the considerably amount of work they had already put in. Because they had been so reasonable over not charging me first time round, I determined to use them again, when I knew I would definitely need to sell the flat. Chris got back to me, after an online enquiry, at lightening speed - at about 10pm I believe! It was very impressive. He was also very attentive for the first few weeks whilst we found an initial buyer. There has always been a very prompt response to any kind of enquiries I've made, to the extent that calls were responded to over the difficult Christmas lockdown week - when I'd not even left a message (the next day a member of staff contacted me to see if there was anything he could do to help, seeing that my number had called them). When the fraught moment of exchange of contracts approached, Melissa and her team were very efficient in acting as go-between for the various solicitors, to make sure the process proceeded as smoothly as possible.

Dave · 12 January 2021

Agent replied · 23 February 2025

Thank you for sharing! Thank you for choosing S&W. All the best for the future.

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Questions about Starkings & Watson Brundall

Has Starkings & Watson won any awards?

Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.

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