Trusted Agent profile · Brundall

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Starkings & Watson Brundall reviews

★★★★★ Excellent

784 reviews across 3 platforms

2 Cucumber Lane, Brundall, NR13 5QY

Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.

Google logo

5.0 / 5

308

Reviews on Google

This office

Facebook logo

4.9 / 5

285

Reviews on Facebook

This office

Trustpilot logo

191

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brundall office, from every platform, shown as written. First names only.

5/5

Google

I would like to offer my sincere thanks to all the staff of Brundall Starkings and Watson for what turned out to be a very challenging sale of my mum’s property. We had many hurdles but they remained positive and professional. You have an excellent team and I would definitely recommend this estate agents.

Eleanor · 15 February 2026

Agent replied · 15 April 2026

Hi Eleanor! 😊 Thank you so much for your kind words and the fantastic 5-star review! We're truly grateful for the trust you placed in us during the challenging sale of your mum’s property. It warms our hearts to know that our team stayed … More

5/5

Google

Very professional and diligent. They have helped to find us our new home in Norfolk, even though we were not local residents. They kept us updated and alerted to suitable properties and supported our efforts to secure our home.

Stefanie · 11 June 2026

Agent replied · 12 June 2026

Hi Stefanie! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our team was able to help you find your new home in Norfolk, especially considering you were not local residents. It’s great to know that we kept you updated and supported your efforts throughout the process. Your kind words mean a lot to us, and we truly appreciate the trust you placed in Starkings & Watson. 🏡✨ We're here for you whenever you need assistance, and we look forward to helping you again in the future! Cheers to new beginnings! 🎉

5/5

Facebook

I highly recommend Starkings and Watson. We recently moved from Essex to Norwich and were booked in last minute to come and view a lovely house. We are very pleased to say we got the house we wanted. Isobel is a very polite and professional young lady and was very helpful throughout the process of letting the house. we also dealt with Jess via email and she was also very polite and professional in her emails. We had the pleasure of their professionalism and would highly recommend. Thank you Isobel and Jess for all your help. Matt and Julie x

Julie · 30 October 2024

5/5

Trustpilot

I recently used starkingsandwatson to…

I recently used starkingsandwatson to sell my property and can honestly say everything went smoothly from the initial valuation through to completion. Kerri at the wymondham branch has a great team. The photographer was really great and took lovely photos. Clare kept me informed as the sale progressed. I am so pleased that my elderly mum is now using them for the sale of her property.

Jane · 30 April 2025

5/5

Trustpilot

Who said moving was stressful!

Retiring and moving from my London base of 66 years, I asked to view a property on sale with Starkings & Watson. Ideal and instant viewing arranged. 24th January. I offered on the spot. During my drive back to London, a few conversations (hands-free) with manager Sam Homer. By the time I reached London, sale price agreed. By 26th, Sam had ensured that all agencies (solicitor, mortgage provider, vendor, purchaser) were connected. On 26th also, property off the market (sold to me - stc). Then liaison at Starkings managed by Sarah Short. Contracts exchanged 18th March. Completion set for 14th April. This may be unusual in terms of ease and speed. But the obvious stress involved was managed superbly by Sam ( and her colleagues Ana, Tabby and James) and Sarah. Any/every question/process was addressed instantly - and in a very friendly, caring manner! Quite fantastic endeavours by all concerned. Thank you all!

David · 27 March 2026

5/5

Trustpilot

Fabulous Estate Agency!

I purchased my property via Starkings & Watson and received an incredibly professional service throughout. The three staff members involved in the process were Liz Hammond, Will Crawford and Ruby Harris, all of whom demonstrated efficiency, clarity and dedication to my case. Regular updates were provided regarding the conveyancing pathway and assistance was always readily available. I am genuinely grateful to the team at Starkings & Watson and would not hesitate to recommend them for all Estate Agency needs.

Rob · 2 April 2026

5/5

Facebook

We just purchased our first property with Starlings and Watson, and Natalie Bishop was our Sales Progressor. I cannot thanks her and her team enough for the sheer volume of help and support she has given us during this whole process. Natalie emailed us almost every single week with an update, and was always chasing our solicitors for us. We spoke a few times on the phone and she was so friendly and helpful. She always put our minds at easy and made what is a very stressful life event into an absolute breeze. Thankyou so much for all your help, it's greatly appreciated.

Alice · 23 August 2022

Agent replied · 18 October 2023

Thanks Alice for your amazing review and kind words. We really appreciate you taking the time to leave your thoughts. Best of luck in your new home. Chris.

5/5

Trustpilot

What an absolute star Rosie Turley

What an absolute star Rosie Turley, our sales progressor from the Poringland office has been. It's been a very long stressful time for us, with ups and downs every week, all from the lower chain I might add. She has chased every day for us and I really believe without her hard work and determination we would still be waiting for completion. Thank you so very much Rosie, an amazing job!

Mrs · 2 June 2026

5/5

Trustpilot

A truly personal touch throughout.

I had a very positive experience with this estate agent during the sale of our parents’ home. As this was my first time going through the process, their team was incredibly patient, supportive, and always willing to explain things clearly. Given the sensitive circumstances, they approached everything with genuine kindness and empathy. They understood that this wasn’t just a sale, but a home full of memories, and treated it with the respect it deserved. Sam and Sarah in particular went above and beyond, keeping me informed at every stage, offering helpful advice (including around probate), and providing a truly personal touch throughout. I would highly recommend their services to anyone looking for a professional, compassionate, and supportive estate agent.

Claire · 23 March 2026

5/5

Trustpilot

Selling our house

It took some time, but I always felt that the team were working for us. Steve was out main contact and always cheerful and supportive. Would recommend using this company.

Brian · 8 April 2026

5/5

Trustpilot

Dream Team Estate Agents in Diss! 🌟🌟🌟🌟🌟

Dominic, Steve, Jake and Will really are the dream team! I recently used them to sell my house and couldn’t have asked for better service! From the moment Dominic visited to value my property to the moment Will contacted me to confirm contracts were exchanged, they all acted so efficiently and kept me up to date throughout the process making what is generally a stressful transaction, stress free! Thanks to you all - I would not hesitate to recommend you to others.

Rebecca · 16 March 2026

5/5

Trustpilot

Local, thorough and keeps you in touch with what is going on.

Having to sell my parent’s bungalow in Brundall while they went into a care home couldn’t have been easier. The team did all the viewings and kept us updated every step of the way. Sarah telephoned without fail to keep us upto date with how things were going. Has been the easiest estate agents to work with and would 100% recommend. Thank you.

Dawn · 18 July 2026

5/5

Trustpilot

We were delighted to have the Diss…

We were delighted to have the Diss branch assist with the sale of our parents bungalow , through a very difficult time. Every member of staff was kind and courteous at all times. They kept us informed promptly at every stage with phone calls, texts and emails and were always very quick to return calls if we had queries along the way. They all made the process straightforward and were very reassuring, especially when we were waiting for probate. Highly recommend them

Ruth · 12 March 2026

5/5

Trustpilot

Second time using Starkings & Watson…

Second time using Starkings & Watson with buying and selling properties and we received excellent service each time. Everyone from Harry re Valuation, Daniel and team with negotiating and Janet in the finishing team. Communication was very good and weekly updates received, so we knew at every stage what was happening. Would definitely recommend Thank you

Cheryl · 30 July 2025

5/5

Google

We have viewed a number of properties advertised through through you each has been a good experience with very helpful and professional staff. Telephone conversations have been very helpful and you have kept us informed with feedback thank you.

Valerie · 20 May 2026

Agent replied · 21 May 2026

Hi Valerie! 😊 Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with us has been so positive and that our team was able to assist you effectively. It’s great to know that our communication kept you informed throughout your property viewings. 🏡 Your kind words about our staff mean a lot to us, and we will definitely share your feedback with the team. We're here to help you every step of the way, and we can't wait to assist you further in finding your perfect home! If you have any more questions or need assistance, don’t hesitate to reach out. Thank you again for choosing Starkings & Watson! 🌟

5/5

Facebook

We used Starkings & Watson Wymondham to sell our house and were extremely happy with the service provided, our house sold within 30 minutes of going live on the website! ☺️ a special thank you to Dom who came round to value our house and take the photos, he was super friendly, professional and we didn’t feel pressured at all to go with Starkings & Watson, but absolutely wanted too. Also a big thank you to James, who was going above and beyond, including outside of office hours to help us find our dream home. Thanks again!

Emma · 31 May 2022

Agent replied · 18 October 2023

Thanks Emma for your kind words. I will pass them onto the team. All the best for the future. Chris.

5/5

Facebook

We bought our property through Starkings & Watson estate agent and they were amazing. Catherine and Natalie in the Poringland office were outstanding. Catherine kept us updated on a weekly basis including information from solicitors for the compete chain. The help and support received by Catherine was amazing, we were kept more informed about our own sale by Catherine and Natalie than we were from the estate agents we chose to handle our sale, we would most definitely recommend this estate agent to anyone who is thinking of selling or buying a property. Thank you so much

Karen · 11 May 2022

Agent replied · 18 October 2023

Hi Karen - thank you so much for taking the time to leave such an extensive review. I look forward to sharing it with the team. Best wishes in your new home!

5/5

Google

Brundall office were involved in the sale of my house. Can't fault their service. Sam, in particular was so good in keeping me in the loop. Would definitely recommend!

Erica · 24 July 2026

Agent replied · 24 July 2026

Hi Erica! 🌟 Thank you so much for your wonderful 5-star review! We're thrilled to hear that our Brundall office made your house sale a smooth experience. It's fantastic to know that Sam's communication made a positive impact during the process. We pride ourselves on keeping our clients informed, and it’s great to see that reflected in your feedback! 😊 Your recommendation means the world to us, and we can’t wait to assist you again in the future. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing Starkings & Watson! 🏡✨

5/5

Trustpilot

the most helpful estate agent ever !!

I was attempting to buy a property near Great Yarmouth and had it not been for Caroline Larke I would have given up long before completion , which took 7 months !! Caroline kept me in the loop , rang me regularly with updates and generally was a real superstar - she deserves a huge Thankyou from us both !!

Sheelagh · 3 June 2025

5/5

Facebook

Starkings & Watson helped me and my partner find our first dream home! I would recommend them to anyone. They were always there to answer any questions and regularly kept us updated on the progress without me even needing to ask. If it wasn’t for Lisa calling me to tell me about this house i believe I’d still be on the hunt now so I can’t thank her enough ! Carl and Charly were especially helpful and Tyler was amazing at showing us around the home twice!

Katy · 5 April 2022

Agent replied · 23 February 2025

Thank you so much for the review and kind words! It’s great to hear proper Agency is still working. Best of luck in your new home! Chris

5/5

Facebook

Starkings & Watson helped me and my partner find our first dream home! I would recommend them to anyone. They were always there to answer any questions and regularly kept us updated on the progress without me even needing to ask. If it wasn’t for Lisa calling me to tell me about this house i believe I’d still be on the hunt now so I can’t thank her enough ! Carl and Charly were especially helpful and Tyler was amazing at showing us around the home twice!

Katy · 5 April 2022

Agent replied · 18 October 2023

Thank you so much for the review and kind words! It’s great to hear proper Agency is still working. Best of luck in your new home! Chris

5/5

Facebook

Used them to sell my mothers property . They were very friendly and helpful from the beginning, sold house for more than guide price on first open day .Charly did so much to help us when things got complicated down the chain and kept us fully informed and chased up solicitors , all ending with a happy result .Karen was also helpful . Would highly recommend Starkins and Watson for buying or selling A* service xx

Lisa · 25 September 2022

Agent replied · 18 October 2023

Thanks Lisa for your kind words. It’s great to hear the team looked after you so well. I look forward to passing your comments on 🙂 Chris.

5/5

Facebook

I would like to say a big thank you to Natalie at Starkings & Watson! What with a difficult & frustrating purchase through no fault of this wonderful agents, who without Natalie & her communication with our brilliant sellers agent in Leigh on sea worked so hard in order not to lose our onward purchase in Suffolk we all adventually completed with our sale & purchase. We can’t thank you enough. Communication in your office was 5* we recommend this agent in the Suffolk area 100%.

Julie · 28 February 2022

Agent replied · 18 October 2023

Hi Julie - thank you so much for the feedback. I will pass it onto Natalie and the team. Welcome to Suffolk 🙂 We hope you settle in well. Best wishes, Chris.

5/5

Google

We found our dream house through Starkings & Watson and cannot not thank them enough for all their support throughout this process. Sarah Short has been an absolute star (we’d give her a 6 star review if we could) and has done so much work …

Oonagh · 15 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Starkings & Watson Brundall

Has Starkings & Watson won any awards?

Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.

Want Starkings & Watson Brundall to help?

Send Starkings & Watson Brundall a message.

What do you need help with?

Starkings & Watson Brundall will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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