Trusted Agent profile · Brundall
Verified
★★★★★
785 reviews across 3 platforms
2 Cucumber Lane, Brundall, NR13 5QY
Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 785 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.
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The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brundall office, from every platform, shown as written. First names only.
4/5
TrustpilotFrom viewing a property till I was…
From viewing a property till I was called that I have gotten the property and to moving into the property, rhe team at Starkings and Watson has been wonderful and helpful, They provide you will every necessary information. I hope to use Starkings and Watson again in future when I want to buy my first house.
5/5
GoogleWe finally completed the sale of our bungalow with Starkings & Watson and would like to thank two of the staff in particular. Karen was extremely helpful and went out of her way to get the sale agreed on …
5/5
GoogleOur whole experience with Starkings & Watson was excellent . Chris, Karen & Sam were all extremely professional and friendly, keeping us fully informed of regular up-dates. Also, the viewing portal stats were very helpful. We would highly recommend their services.
5/5
FacebookAll at Starkings were really helpful. Especially the Progression Team. Melissa helped us every step of the way. We received weekly emails and quick responses. Melissa kept in touch with all interested parties and kept things moving along unlike our solicitors.
Thanks Lynn for your review. All the best for the future.
4/5
TrustpilotWe have recently purchased a property…
We have recently purchased a property through Starkings and Watson. We received a great level of service from Caroline who was on hand to assist us along the way, she was professional, polite and courteous throughout. A real asset to the company. Our only negative is that it would have been nice to have a direct dial telephone number for her. Although she did always return our calls promptly, a direct contact would have been easier for us.
5/5
TrustpilotA really good service from start to…
A really good service from start to finish from the team at Poringland. They sold our house but in the process of it being advertised, we received regular updates. We were usually not home when viewings took place but the few where we were home, we could clearly see that the agent showing the clients around knew the house well and could answer their questions from being well prepared.
5/5
GoogleJanet did an incredible job facilitating and progressing our sale. Ensuring that all parties got updates and did amazingly at overcoming problems. I doubt the chain would have completed without her efforts and for that I thank her.
Thank you for taking the time to leave a review. At Starkings & Watson Hybrid Estate Agents, we pride ourselves on providing a personalised service and ensuring our team is always available, so it's great to hear you appreciated our … More
5/5
TrustpilotStarkings & Watson kept everything…
Starkings & Watson kept everything simple and kept us from formed throughout the sale process. Kind an friendly team.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Fast and efficient, polite and professional. Will definitely use again whether selling or letting.
5/5
TrustpilotAs soon as Janet riches assigned to…
As soon as Janet riches assigned to the case,she went above and beyond to communicate all the information from the solicitors and the seller to me . She is absolutely fantastic Starkings and Watson are lucky to have her.
5/5
TrustpilotStarkings and Watson have been very helpful and understanding
Starkings and Watson have been very professional and understanding helping me sell my property in a difficult time. All staff have been very helpful and compassionate and I would recommend there services to all.
5/5
FacebookSecond time we used S & W: We are returning customers to S & W as they did such a sterling job last time they sold our house. Excellent photos and proactive marketing by Chris and the team. Plenty of viewers through the door so we sold quickly. Karen and Peter in particular were excellent in liaising with potential buyers, answering their questions and negotiating offers. Very professional and swift pain free process. Post sale was the longest stint of all for us due to difficulties within our chain. Melissa was as fantastic as ever and went over and above the whole time, keeping the very difficult lines of communication open within the chain and in essence doing the job of all 3 agents in the chain. Charly and Natalie were also really supportive in what ended up being a very stressful and lengthy process. If it wasn’t for the whole team at S & W being as wonderful as they were, I doubt the chain would have held together. I have never known an estate agency that provides a service anywhere near like these guys do. Would recommend them to anyone any time. First time we used S & W: EDITED (further to the below): Last chain fell through. We remarketed with S & W and we had the same excellent service pre and post sale. Viewings were pain free and covid safe. Sold quickly and have now exchanged. We drove them crackers post sale but they never lost patience with us. Have already recommended them to people and will use again. Everything about the service we have received when selling our property has been top notch. Accurate particulars with great photos and onto the market without a fuss. Proactive marketing. Staff are incredibly friendly and helpful. Sold our house quickly and were supportive all along the way. Not your typical wide boy estate agent, these guys are genuine and they deliver on their promises. Would use them again and recommend them to anybody.
5/5
FacebookTheir 360 degree camera system gave my house a "real look" that was appreciated and contributed towards the swift sale of my house. Caroline was fantastic with mediating between solicitors, overall, a smooth and professional service.
5/5
FacebookMelissa has been fantastic. She has been quick to respond to emails, pushing on answers to questions when things have dragged on and been really polite and professional. Oh and to top it off they weren’t even my estate agent they were the estate agents for my seller my estate agents were not so great so very pleased for the help and support of Melissa and the rest of the team. Highly recommend this estate agents. Thank you Mel
5/5
FacebookThe sales progression team has been absolutely fantastic throughout the entire process. Their communication was impeccable, keeping me informed every step of the way and ensuring I never felt out of the loop. They were proactive in addressing any issues that arose, providing clear solutions and making the whole experience stress-free. Their professionalism, efficiency, and attention to detail were second to none. I couldn’t have asked for a better team to guide me through this journey. Highly recommended!
5/5
FacebookWe are so glad Starkings and Watson were our estate agents. Buying a house for the first time is something that can be so stressful and complicated, but Starkings and Watson were an immeasurable help through the entire process. They always knew exactly how to answer any questions and queries, they went above and beyond to make this the smoothest transition possible! The team were so organised and efficient as well as being friendly and happy to help. Highly recommend.
Thank you so much for taking the time to leave a review. I can’t wait to pass it onto the team next week! Best wishes for the future, Chris.
5/5
TrustpilotHouse sale was a difficult sale but staff helped us through it, at Bungay branch .
Most helpful and friendly staff , helped us through a difficult house sale can’t thank them enough.
5/5
FacebookWe would highly recommend Starkings & Watson Hybrid Estate Agent to anyone thinking of selling their property. Having used a couple of other estate agents , Starkings were by far the best and we wouldn't use anyone else in future. From start to finish their service was efficient and professional and their communication was brilliant. We were listed with another agent for a period of time before and had no more than a couple of viewings, however, within a week of listing with Starkings and Watson, the viewings came flooding in! Their Photos showcased the house 10 times better than others and whatever they did obviously did the job as we received an offer for what we were looking for. The communications throughout were brilliant and they always kept us up to date with the progress. Chris and the team were a pleasure to deal with and their service was excellent value. We wouldn't hesitate to recommend Starkings & Watson, an honest, professional estate agent.
5/5
FacebookI would recommend Starkings & Watson 100%! With it being our first time moving house it was a little daunting however Melissa was always on hand to explain things thoroughly and answered all of our questions (even during a pandemic she kept in touch regularly!). Melissa would always notify us of any updates and made the whole process as smooth as it could be! Thank you so much for your hard work Melissa, you're a star! Natalie & Tom 🌟😊
5/5
GoogleMany thanks to the team for getting us over the finishing line in the sale of our property. It has been a long and difficult business and we are very grateful for Sarah Short’s dogged determination to find out what the problems with the bottom of the chain were and for keeping us informed.
5/5
TrustpilotMade selling easy
Starkings & Watson have just sold my mums house. The house went on the market at the worse time ever for the economy but they kept in touch weekly and I could see all viewing figures. Professional and committed team at the brundall office particularly Callum & Sarah. Thank you all for keeping it simple 🙏🏼
5/5
GoogleExcellent service from Sarah during the process of buying our first home. She communicated regularly and was quick to reply to any queries we had. Thank you!
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5/5
TrustpilotWe had a very good experience overall…
We had a very good experience overall with Starkings and Watson when we purchased our property in Norwich. It was especially helpful to have Janet Riches progressing the purchase. She kept us updated with regular communications, stayed on top of everything, chased where necessary, and was a friendly and helpful support in what can sometimes be a stressful process.
5/5
GoogleMany thanks Sarah short (on the sales progression team) for all your help with our purchase. You have responded in a timely and professional manner throughout and you are knowledgeable, proactive and calm. Thankyou Sarah. 💕 …
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Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.
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