Trusted Agent profile · Brundall

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Starkings & Watson Brundall reviews

★★★★★ Excellent

784 reviews across 3 platforms

2 Cucumber Lane, Brundall, NR13 5QY

Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.

Google logo

5.0 / 5

308

Reviews on Google

This office

Facebook logo

4.9 / 5

285

Reviews on Facebook

This office

Trustpilot logo

191

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brundall office, from every platform, shown as written. First names only.

5/5

Facebook

Thank you James Bradley from your Poringland Office for all your help and professionalism with our recent purchase in Loddon. Communication was first class and your friendly approach made the whole experience a breeze. David Fuller

Carol · 20 September 2021

Agent replied · 23 February 2025

Many thanks for your kind words. I will pass them onto james and the team.

5/5

Facebook

Excellent service. They processed my tennacy with speed and efficiency despite the difficulties of the Covid-19 lockdown in record time. Their staff were very friendly and helpful, especially Debbie in Sales & Lettings. I would thoroughly and high recommend S&W to anyone.

Mark · 9 April 2020

Agent replied · 18 October 2023

Thanks Mark - really appreciate you taking the time to leave a review.

5/5

Trustpilot

Helpful and friendly staff..

Can't fault my experience with the Poringland & Norwich offices. Kept me informed, always returned calls, friendly staff & helped me every step of the way. Massive shout out to Sarah Short, she was amazing.

Jacky · 15 July 2024

5/5

Trustpilot

Starkings & Watson No.1

Starkings & Watson have been outstanding throughout the process. From the beginning they went the extra mile and demonstrated exactly why they are regarded as a market leader in the area.

Bulkeley69 · 11 March 2026

5/5

Facebook

Can’t praise this team highly enough. We were not successful in securing a property sold through Starkings and Watson previously as we were outbid. However, we were so impressed with the manner in which the sales procedure was handled, advice we were given and friendly check-ins to help our house search, that they were the number one choice when deciding on a company to represent us in our sale. We are delighted with sale of our property, as it progresses, and appreciate the speed with which the house was beautifully photographed and advertised, ensuring a great momentum and buzz of interest. Within an hour of accepting an offer, our for sale sign was altered to sold. We are so happy we chose Starkings and Watson.

Liz · 14 April 2022

Agent replied · 18 October 2023

Thanks Liz for choosing S&W, and for your kind words. Good luck with the move! Chris

5/5

Facebook

My husband and I wanted to buy a house. At the beginning we have collaborated with several estate agencies, but at the end we decided to work with Starkings & Watson. We were glad to make this decision , they are a very professional team. All the people that work here are very polite and well prepared , they know their job very well. The buying process was fast and easy, and to the end we have our dream house. We thank the whole team for the effort that they have put in. I definitely recommend this agency, 5 stars from us.

Simona · 6 April 2022

Agent replied · 18 October 2023

Hi Simona - thank you for your kind review. I look forward to sharing this with the team. All the best in your new home 😍

5/5

Facebook

We could not have had a better service. Our every need was met. We were updated very regularly, our sale felt like a priority throughout, we really could not ask for more. An excellent team. A huge thanks to Chris and Mellisa

Karen · 10 January 2020

Agent replied · 18 October 2023

Hi Karen - thanks for the review and our gifts at Christmas! I am so pleased you are on the move! Good luck with the packing!

5/5

Facebook

Sam, Sarah, Karen and Will were really helpful with selling and buying. Communication was always clear and very important. Even though there were some odd moments during the sale, Will in particular always was on hand to deal with them. Than you starkings and watson!

Karen · 10 December 2023

5/5

Facebook

Thank you James Bradley from your Poringland Office for all your help and professionalism with our recent purchase in Loddon. Communication was first class and your friendly approach made the whole experience a breeze.David Fuller

Carol-Julie · 20 September 2021

Agent replied · 18 October 2023

Many thanks for your kind words. I will pass them onto james and the team.

5/5

Facebook

Starkings & Watson have been very helpful in our purchase of our bungalow especially Annie who has kept us informed all along the purchase. We would not hesitate in telling all our friends and family to use them in their sales or purchase.

Pamela · 19 May 2019

Agent replied · 18 October 2023

Thank you so much for your review! I will pass it onto the team! 👍😀

5/5

Google

Absolutely exceptional service! Extremely impressed with the service received from the Brundall Starkings & …

Lee · 8 October 2025

Agent replied · 24 December 2024

Thank you for sharing your experience with Starkings & Watson. We're delighted to hear that our commitment to personalised service stood out to you. Our team is passionate about providing exceptional customer care and always ensuring that … More

5/5

Google

I have been dealing with Ana Killow and Tracey Khalil in connection with the sale of my late mother's house. As I dont live near Brundall there have been times when Ana & Tracey have been able to let surveyors and other people into view the …

Andrew · 8 October 2025

5/5

Facebook

I would recommend Starkings & Watsons Estate Agents,they are very professional keeping you up to date with feedback from every viewing,in particular Melissa is brilliant she kept me up to date with phone calls and emails up to completion.Excellent Service.

Pamela · 26 June 2020

Agent replied · 18 October 2023

Thanks Pamela - so glad we got you moved! Enjoy your new home!

5/5

Facebook

We cannot fault all the staff at Starkings & Watson. Chris, Carl, Tyler & Lisa have all been amazing! The communication is fantastic keeping us updated regularly & the brilliant portal you have access to that also keeps you in the loop on all marketing, viewings & feedback. If we have ever had to call any member of staff they have been so helpful & know about our sale despite us not having communicated with that member of staff before. They have been great giving us advice & having sold our property in a little over a week of being on the market we will always use them going forward.

Jessica · 2 February 2022

Agent replied · 23 February 2025

Hi Jessica - thank you so much for the review and kind words. There is no better feeling than proving we truly deliver on our promises! All the very best, Chris.

5/5

Facebook

We cannot fault all the staff at Starkings & Watson. Chris, Carl, Tyler & Lisa have all been amazing! The communication is fantastic keeping us updated regularly & the brilliant portal you have access to that also keeps you in the loop on all marketing, viewings & feedback.If we have ever had to call any member of staff they have been so helpful & know about our sale despite us not having communicated with that member of staff before.They have been great giving us advice & having sold our property in a little over a week of being on the market we will always use them going forward.

Jessica · 2 February 2022

Agent replied · 18 October 2023

Hi Jessica - thank you so much for the review and kind words. There is no better feeling than proving we truly deliver on our promises! All the very best, Chris.

5/5

Facebook

From start to finish the selling process took only seven weeks, and considering we lost two weeks to the Christmas and New Year's celebrations, it was a remarkably speedy transaction. My wife Yuki and I live not too far away from the Starkings and Watson offices in Costessey, and were able to meet Samuel Patrick, who impressed us with his honesty, drive and commitment...we had planned to visit at least two other agents before finalising our choice, but we more or less knew straight away that we had made the right selection and on leaving his office, felt no need to go to any other agent. David did the valuation and his knowledge of the housing market and in particular the Costessey area, was invaluable at arriving at the right price to market the house. Shannon and Ami combined the viewings and were polite, courteous and hard-working at all times. Melissa took on the task of communicating with us after the buyers were found and we found her to be on the ball and imparting updates either by e-mail or phone on a regular basis until the completion was formalised. Many people had told us that selling a house was one of the most stressful episodes of their lives, and I can fully understand how this can be so, but for us it was quite a seamless process from start to finish. So then, a big thank you to all the staff and I am one hundred percent sure your company will go from strength to strength. Richard and Yuki Downing

Richard · 2 February 2022

Agent replied · 23 February 2025

Hi Richard and Yuki - thank you for your kind words. Our whole ethos when we started in business 5 years ago has been summed up by your review and I am so pleased to see 5 years on, despite our business growth, we have managed to provide the same personal service. Thank you for taking the time to leave the review. Best wishes, Chris Starkings.

5/5

Trustpilot

Consistent in their support to find my next home.

Steve and Jake at the Diss office have been consistent in their support of my aim to buy a property that meets my needs. They are patient, considerate and well informed.

Ingrid · 25 February 2026

5/5

Google

Very happy with the service provided and the timeliness of replies! Catherine from the Wrxoham Office was particularly helpful in ensuring the sale (and purchase) ran smoothly!

Emily · 18 September 2022

Agent replied · 6 June 2023

Thans Emily for taking the time to leave a review. It's great to hear the service delivered was quick! All the best with the new home.

5/5

Google

Can't recommend starkings and Watson enough, nothing was a problem, everyone acted on every query quickly. Sarah was so kind and kept us up to date with everything throughout.

Sarah · 16 September 2024

5/5

Facebook

We purchased our new home through Starkings and Watson, they were really helpful in keeping everything moving, Natalie in particular. We were kept well informed at every step. Thank you to Lisa as well who we met at many of our viewings and gave us good advice. We would recommend purchasing through them.

Traci · 3 April 2023

5/5

Google

We finally found or forever home! Really happy with the level of service received from our first enquiry up to exchange. Everyone has been so helpful. Nothing was too much of an ask. A special thank you to Callum Lester & Natalie Bishop at the Brundall office.

Francesca · 17 September 2023

5/5

Facebook

I have just purchased a house through Starkings & Watson. I have been really impressed with their communication keeping me in touch throughout. Thank you Melissa, Sam and the rest of the team, you made the process so easy and you really helped join everything up between all parties. I will definitely look to use you again.

Ang · 27 October 2022

5/5

Google

From the very first visit by Chris Starkings I felt confident that this was the agent for me. Chris professionally explained how he arrived at the valuation figure (rather than just a guess). From then on the Brundall team, Sam, Will and …

The · 8 October 2024

Agent replied · 23 October 2024

Thank you for your review - we welcome all comments and one of our team will be in touch to discuss these further.

5/5

Facebook

We had a view on an apartment we want to rent and Jodi was there to guide us and answer to all of our questions. Very helpful and positive person.

Harrys · 12 March 2022

Agent replied · 18 October 2023

Thank you for your kind feedback. I will pass it onto Jodi and the team 👍

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Starkings & Watson Brundall

Has Starkings & Watson won any awards?

Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.

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Send Starkings & Watson Brundall a message.

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