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Starkings & Watson Brundall reviews

β˜…β˜…β˜…β˜…β˜… Excellent

784 reviews across 3 platforms

2 Cucumber Lane, Brundall, NR13 5QY

Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.

Google logo

5.0 / 5

308

Reviews on Google

This office

Facebook logo

4.9 / 5

285

Reviews on Facebook

This office

Trustpilot logo

191

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brundall office, from every platform, shown as written. First names only.

5/5

Google

Really helpful estate agents! Sarah was amazing, she kept in touch with us throughout the long search for our new home. Sarah emailed new properties and regularly rang for updates. Very professional & friendly service, we cannot thank them enough! Highly recommend!!

Nigel Β· 16 September 2023

5/5

Facebook

We have just recently brought our first home with Starkings and Watson. Karen who showed us around the house was so lovely, she was very helpful in answering our questions and was very willing to find out anything she couldn't answer and most of all she wasn't pushy or forceful in getting our opinion like we had unfortunately experienced with other estate agents. Karen let us look around on our own and talk between ourselves and she was in general just a nice lady to talk to. The team were very helpful and kind on the phone and also very quick in responding to our emails. Their customer service was brilliant and I can't thank them enough for their help throughout the process😊

Lucy Β· 13 December 2020

Agent replied Β· 18 October 2023

Hi Lucy - thanks so much for the feedback! I look forward to sharing it with the team! Best wishes, Chris.

5/5

Facebook

I would thoroughly recommend Starkings and Watson estste agents to sell your property. They sold my property in Norwich during the first nationwide lockdown. They wasn't the first agent I appointed because of the Hybrid tag so I decided to go with a local traditional agent. Well after 13 weeks and just one viewing. I terminated the contract and decided to go multi actually 7 in total !!! Amongst the many agents there was Starkings and Watson who gave me the most viewings . I had big corporate agents who promised me that I will get a flood of viewings because of who they were and where their branch locations were. Know what I didn't even get one viewing and was really disappointed. Not even the other 3 or 4 local well known agents could muster more than one viewing. David Hawkes came round took the photos, details and measured up. He was down to earth and didn't promise me the Earth. He is a really nice likeable bloke who gets things done efficiently and promptly. He will go the extra mile, he actually called and emailed me late into the evening . I really appreciated that and I noticed that he was really passionate about his job. When I accepted an offer from one of thier viewers, the professionalism didn't end there. Mellisa, Annie, Andrea and the rest of the progression team were always on hand to update me on the progression of the sale. To top it all up Starkings and Watson were the cheapest with their fees. Even though I went multi they still managed to give a discount of Β£250 because I was a member of the emergency services as they valued the work that we do especially during the Coronavirus Pandemic. As I said in the beginning I thoroughly recommend Starkings and Watson to sell your property because you know it makes sense. Theo Constantinou.

Theo Β· 2 December 2020

Agent replied Β· 18 October 2023

Thanks Theo for taking the time to leave such a full and detailed review. We really appreciate it. All the best for the future. Chris.

5/5

Facebook

Completed on house sale today! A highly professional company, very reactive , polite, easy accessible and kept us updated all the way. Would absolutely recommend them. Big thanks to Chris, Melissa and the team.

Cathy Β· 21 April 2020

Agent replied Β· 23 February 2025

Thanks Cathy - great news the sale has completed! We really appreciate the review. Stay safe!

5/5

Google

Highly recommend Starkings&Watson. Dealt with our purchase extremely efficiently from Robert to begin with then Janet in the sales progression team

Mark Β· 22 May 2025

Agent replied Β· 24 December 2024

It seems you might have intended to include specific details from a review you received, but those details were not provided in your message. Please share the content of the review, and I will be happy to compose a suitable response based on the guidelines you've given for Starkings & Watson Hybrid Estate Agents.

5/5

Facebook

We sold our house through Starkings & Watson in September. We were very impressed by this estate agent. The initial contact, including the photographs and quality of the brochure were excellent. Their website is really good, easy to use and informative on how your sale is progressing. Their advertising strategy is wide ranging. They are not at all pushy and the two people we had most contact with, David Hawkes and Annie Edwards, did their jobs professionally and thoroughly. Annie, in particular, was really on the ball towards the end when things got a bit tricky and was a huge help. A really good company to deal with and very fair and competitive charges. Thank you all.

Vernon Β· 7 October 2020

Agent replied Β· 18 October 2023

Thank you so much! πŸ€—

5/5

Google

During a very challenging climate Callum and his team managed to sell our property with professional , stress free as possible. They pulled all the stops out to make sure everything went as smoothly as possible, keeping us informed …

Richard Β· 8 October 2023

5/5

Google

The team at Brundall were friendly and helpful, from arranging a viewing to handling the sales negoatiation, and eventually collecting the keys. I'd also like to say Will from the sales progression team was very good and helped immensely …

Tom Β· 8 October 2023

5/5

Trustpilot

Highly recommend

Excellent communication throughout the process. Understanding, human approach and meticulous attention to detail. Made a tricky process so much easier .Highly recommend.

EastofEngland Β· 12 March 2026

5/5

Google

Recently purchased a property through Starkings and Watson, they were helpful throughout the process. The member of staff who orchestrated the initial viewing was very knowledgeable and helpful. They kept us in the loop throughout the entire process. Would recommend 100%.

Lynn Β· 22 September 2025

5/5

Facebook

We had a brilliant experience with Starkings and Watson from start to finish. David did the valuation and straight away we could tell he was genuinely passionate about getting us a good deal, but also realistic, didn’t feel any β€˜estate agent jargon” just a real connection, with a good rapport. Then we met Melissa who really helped us, As we sold our property she worked with the team throughout COVID 19, she kept us informed every inch of the way and repeatedly emailed texted, rang she was a star, she sealed the deal. The service was so exceptional we put our new property we purchased with their letting management service we are going to be customers for a long time, we felt Important to stay as they proved to us they'd put our best interest first and built up our trust.

Sharon Β· 23 June 2020

Agent replied Β· 18 October 2023

Thank you very much!!

5/5

Facebook

5 stars for Melissa, my wife and I can not recommend Melissa highly enough, buying and selling property is very stressful at the best of times, all I can say is Melissa has been fantastic from start to finish. The process was made easy with her guiding us through. Nothing was too much trouble thank you Melissa kindest regards Richard and Dorothy Lewis

Richard Β· 18 September 2020

5/5

Trustpilot

Excellent service and comms throughout…

Excellent service and comms throughout leading to successful completion of sale exactly 3 months from the first meeting

PhilG Β· 8 April 2026

5/5

Google

From the Brundall office we received outstanding service a very professional company, the first to view our property made an offer and subsequently completed. They also have an excellent purchase progression department who assisted us …

Bruce Β· 8 October 2024

Agent replied Β· 1 January 2024

Hi Bruce - I am delighted to read your feedback. From meeting you, selling the benefits of swapping from your other agent to S&W and securing a sale so quickly, I am delighted to have you finally moved. Best wishes to you both in your new home! Chris Starkings

5/5

Facebook

From start to finish Starkings and Watson offered a friendly and professional service. I was very impressed by the amount of communication provided throughout the entire process and although I spoke to several members of the team, they all seemed to know about my particular sale. A professional company with very personal customer service values. Annie in particular helped keep me updated towards the end of the sale, and and I can’t thank her enough for that. I would highly recommend this estate agent to anyone looking to sell. Mrs B.

Laura Β· 6 March 2020

Agent replied Β· 18 October 2023

Thanks Laura - best wishes to you all in your new home

5/5

Google

The sale of my father's house was managed calmly and compassionately by the team, and I found the personal touches to be key to differentiating the S&W team from their competitors. Thank you for all your help.

Tracey Β· 16 September 2024

Agent replied Β· 1 January 2024

Thanks Tracey for your kind words, and wishing you all the best for the future. Chris.

5/5

Google

I have no hesitation in highly recommending Starkings & Watson especially Sarah and Callum at the Brundall branch. They are both extremely helpful, knowledgeable and professional in a friendly manner and are prompt at keeping me fully informed throughout.

Danni Β· 16 September 2023

5/5

Facebook

We couldn't of been happier with the service we received from the whole team at Starkings & Watson. They went above and beyond to push the sale through of our house and are always very professional and on the ball when it comes to dealing with our rental properties. The whole team is very positive, great communication and constant updates supporting us throughout. A massive thank you all again - we definitely won't be using anyone else!! Claire and Cormac

Claire Β· 23 January 2020

Agent replied Β· 23 February 2025

Thanks Claire and Cormac - really appreciate you taking the time to review us!

5/5

Facebook

Thank you Melissa for all your help and hard work. Things didn’t go quite as we’d hoped through no fault of yours I must stress. But you kept calm and professional.

Richard Β· 14 May 2020

Agent replied Β· 18 October 2023

Thanks for the feedback Richard - great to hear Melissa has worked so hard for you. I will pass the comment on.

5/5

Facebook

Our thanks to Starkings & Watson for the efficient and helpful manner they dealt with the sale of our property. Also, many thanks, particularly to Melissa Ellis for the help given regarding the purchasing of a new home in Somerset. They have liaised well not only with us and our buyers - and respective solicitors - but also with other estate agents throughout the chain. I have no hesitation in recommending them to others intending to sell their properties. Many thanks and best wishes to all the staff for 2020.

David Β· 30 December 2019

Agent replied Β· 18 October 2023

Thanks David for posting as a review. Really appreciated and fantastic we can share the teams great work. Good luck with your new adventure. Best wishes, Chris and The Team

5/5

Google

An excellent service from start to fnish. At the initial meeting the no-nonsense pricing and all-inclusive service put S&W ahead of the competition. Despite some problems further down the chain, the communication received was …

Graham Β· 8 October 2024

Agent replied Β· 23 October 2024

Thanks Graham for taking the time to leave review. It was a pleasure to meet you and I am so pleased you have been able to make the big move! Best wishes. Chris.

5/5

Facebook

I recently purchased a property through Starkings & Watson and what an excellent service. Everyone I had contact with was always polite and very helpful, especially Steve at the Diss office, a pleasure to deal with. Many thanks

Neil Β· 17 September 2023

5/5

Facebook

Almost six weeks since we moved in to our beautiful new home! Four months ago we made an offer on a stunning grade II listed property. Due to the fantastic service from S&W we decided they were the agent to sell our existing home and join up or sale and purchase. Within weeks we had exchanged and kept in the loop with the progress. Feel like we have made friends for life and shout "Starlings & Watson" every time we see a new for sale sign outside a home. Bravo team! xox

Tracey Β· 15 July 2019

Agent replied Β· 18 October 2023

Thanks for the review! If it’s any consolation we always think about you when we drive down your road! Stunning home you now have πŸ˜€

5/5

Facebook

We have just sold our house and purchased another with ease through Starkings and Watson . Callum at the blundall office did an excellent job of selling and organising any viewings , once a purchaser was found and we’d decided on the house we wanted Catherine & Melissa from the central office took over ,keeping us updated weekly . Excellent job by all involved

Richard Β· 21 October 2022

Agent replied Β· 23 February 2025

Thanks Richard for your kind words. All the best with the move.

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Questions about Starkings & Watson Brundall

Has Starkings & Watson won any awards?

Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.

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