Every review we hold for the Brundall office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookHappy Exchange of Contracts Day Team Starkings and Watson!
Like many moves, our journey has been a long one and I can hardly believe that we finally exchanged contracts today! This was only made possible by the exceptional care and professionalism of this incredible group of people.
From the valuation of our property, to the viewings, negotiation of Sale, aftercare and constant chasing of solicitors...this estate agency is astonishing.
Their relentless focus on achieving completion, through a personal and highly supportive approach, has enabled our dreams to be achieved. When we move into our forever home it will be because of their hard work. Thank you, beyond words!
Kellie · 24 May 2019
Agent replied · 18 October 2023
Thank you Kellie! It’s been a long road, but you are finally on the move! It has been great to work with a seller who has integrity and is prepared to stand by their buyer! Congrats and see you on completion day!
★★★★★ 5/5
GoogleThe team at Starkings & Watson were brilliant. Because I had a Stroke, they went of their way to help me get through. Nobody else got in touch as Starkings & Watson did. Well done.
Michael · 16 September 2024
Agent replied · 23 October 2024
Thanks Michael for taking the time to leave a review. I know the team worked hard to ensure we could meet your needs, and they will be delighted to read your review. All the very best for the future. Chris.
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service, the guys kept me updated regularly on how my purchase was progressing and answered any questions promptly.
Helen · 27 February 2026
★★★★★ 5/5
FacebookAfter using another agent and the house not moving we decided to try starkings and Watson. Almost immediately we had more viewings and the team couldn’t have been more helpful. Cheery faces upon meeting Chris along with a professional approach to business. We were impressed. As it was a sad time for us selling our recently deceased young sons house they couldn’t have been more sensitive to our position. I would certainly recommend, and have already, recommended this great service. X
Jula · 20 March 2019
Agent replied · 18 October 2023
Thanks Jula for your kind feedback. We all wish you and your family the very best for the future. 🙏 ❤️
★★★★★ 5/5
FacebookWe had quite a few Estate Agents come and value our property until Chris came from S & W. Straight away we felt he understood our situation and value of the property. We were also impressed with S & W from a buyers perspective as they always answered their phone and got back to us when we wanted to view properties. This didn’t it happen with other Estate agents and is an important point as we wanted to feel secure in the fact that if people wanted to view our property that S & W would be there to help. S & W's fee is extremely competitive as well. We sold our house in 5 weeks above what other Estate agents had valued our property. They have been so helpful throughout and Annie has chased everything for us to make sure the chain kept moving. I couldn’t recommend them highly enough
Iain · 14 February 2019
Agent replied · 18 October 2023
Hi Ian - thanks for taking the time to review us! I really appreciate your comments and am so pleased we delivered the service you wanted! Best wishes in your new home! Chris.
★★★★★ 5/5
FacebookWe have brought and sold our house through Starkings and Watson and so far they are been absolutely brilliant. We have had the most communication with David and Annie, and they have been great. We are constantly updated with what’s going on and they respond to any enquires straight away. Can’t fault them! We have also used the broker recommended by them and the solicitors, all of which have been excellent! And there is no hard sale with these guys which I love. Thanks for all the hard work!
Laura · 7 December 2018
Agent replied · 18 October 2023
Thanks Laura - as the MD of the company, it makes me so proud to read your comments! We look forward to welcoming you to the village! 😀👍
★★★★★ 5/5
FacebookExcellent service from start to finish. Quality images and marketing approach and very attentive customer service throughout. Melissa was fantastic and kept me up to date from offer to exchange.
Wendy · 23 November 2019
Agent replied · 18 October 2023
Hi Wendy - thank you so much for leaving a review! I am so pleased you are on the move to your dream home! It is fantastic we can demonstrate that changing agents can really work! Good luck with the packing - not many people would agree the the quick completion! 👍😂🔑. Best wishes, Chris and The Team.
★★★★★ 5/5
GoogleExcellent efficient and sympathetic service. Frequent and easy contact with staff by phone and email. They produced a well-written description of the house, good photos and an impressive "walk-through" virtual tour to attract potential …
Nigel · 8 October 2025
★★★★★ 1/5
FacebookDon’t sell with these . They will tell you anything to get you to sign up with them . With out mentioning the fees and contract length . My mum and 75 year old step dad were promised lots form their agent when he was trying to get them to sign up . Mislead them big time Is now calling them lairs . Very poorly written contact . If you do use these make sure you read their so called contact very carefully before signing . Extremely poor and very unprofessional agents behaviour needs to be looked at !!
Wayne · 10 September 2018
Agent replied · 18 October 2023
Good Evening Wayne, as per many of our reviews you can see we work with a number of different clients. These include first time sellers, and clients who are ill or have dementia - where we actively invite their family to be involved. Our contracts are written clearly, with all important points in bold. As discussed we have three places to sign, one of which is an ‘initial’ which confirms we have clearly explained the agreed contract period and fees. We have tried to offer resolutions to you, and are disappointed that your initial reaction is to try to impact our reputation. We continue to have active dialogue with your Mum (our client) to ensure we can move forward positively and ultimately achieve the sale she desires. As you know we were invited to market the property several weeks after the valuation, and this was due to the service she has received from us. I hope we can find a resolution. Chris.
★★★★★ 5/5
GoogleKian Maclean was friendly, informative and generous with his time, allowing us to view in our own way. He had good local knowledge and I would recommend both Kian and Starkings & Watson as a whole.
Steve · 16 September 2023
★★★★★ 5/5
FacebookThroughout the whole journey of purchasing our future home with Starkings and Watson Chris has been very supportive and responsive. He has dealt with every query quickly and communication has been excellent. We would have been in the dark without Chris updating us regularly and reassuring me daily! We would recommend their service to our friends. Thank you so much, see you on completion day!
Becky · 7 August 2017
★★★★★ 5/5
FacebookJodi Carlisle was very helpful and knowlegeable when I met her at a viewing today. Thanks very much, Alan
Alan · 22 March 2022
Agent replied · 18 October 2023
Many thanks for leaving a review. I look forward to congratulating Jodi in the morning.
★★★★★ 5/5
TrustpilotI would like to thank Chris and all the…
I would like to thank Chris and all the team at Starkings & Watson for the help in selling my late Mother’s property. All very professional and work to a high standard. I would highly recommend this company.
Thank you all.
Deborah · 14 April 2023
★★★★★ 5/5
FacebookWe sold your house last month with Starkings and Watson Costessey branch and have to say the service was 10/10. Samuel explained everything from the first day and kept us regularly informed. We had a great experience and can highly recommend them. We had many viewings and quickly got a buyer which helped with a smooth move. Huge Thank You to the Costessey Branch Team for all their hard work. Rachel NR5
Rachel · 7 May 2021
Agent replied · 18 October 2023
Thanks for your comment. Really appreciated at this time 🙂
★★★★★ 5/5
TrustpilotExcellent friendly service
Excellent friendly service. Found tenants quickly and completed checks. Good communication at all stages. In general and excellent Agent to use.
Paul · 4 February 2026
★★★★★ 5/5
GoogleI purchased a property locally, and the service I received with this branch was nothing short of incredible.
I'd like to just point out that Catherine and Kian who I dealt with were very responsive and asked all of my questions going above and beyond for me. It was a pleasure.
Freddy · 17 September 2023
Agent replied · 31 May 2023
Thanks Freddy - I appreciate your kind words and will pass them to Catherine and Kian. Best wishes, Chris.
★★★★★ 5/5
GoogleSam has been brilliant with the service she has offered myself and my partner, being an agent myself its refreshing to deal with another company who are so helpful as Sam has been. Thanks Sam
Ben · 16 September 2023
★★★★★ 5/5
FacebookFrom the get go Chris and his team were fantastic. Very professional, very personable and very real. Every step of the process was smooth and communication was second to none. We especially loved the online tracking sysyem. We had a tricky property to sell but that didn't stop him and within days it was sold. Cannot thank you and your team enough. Highly recommended.
Michelle · 31 August 2017
★★★★★ 5/5
TrustpilotVery helpful and understanding 4
Anita · 6 June 2026
★★★★★ 5/5
GoogleMany thanks to the Team at Brundall office,especially Sarah who guided through some particularly stressful obstacles.
Jeanette · 16 September 2024
★★★★★ 5/5
GoogleBought our first house through S&W, kept us in the loop at all times and with the chain falling through above us they informed us of new times frames as soon as they knew. Nothing but smooth sailing dealing with them. Could not recommend enough! Lovely, professional and knowledgeable team!
Ed · 17 September 2023
Agent replied · 31 May 2023
Thanks Ed for the review. It’s great to hear things ran smoothly despite the challenges. Enjoy the new home, but do get in touch if we can help in the future. Chris.
★★★★★ 5/5
FacebookMelissa was the sales progressor for Starkins and Watson and acted with regard to our recent purchase. We cannot thank her enough for all the work she did in moving our house sale along. We believe this process would have taken considerably longer without her. Would highly recommend Starkins and Watson based on the service we received.
Tracey · 19 September 2020
★★★★★ 5/5
GoogleChris visited us, giving a true valuation and current market movement for the area.He was thorough, friendly and took time to talk through the process, leaving informative literature to that effect. …
Steve · 8 October 2025
★★★★★ 5/5
GoogleWe had a viewing for a house today and Sarah was showing us around, all our questions were answered very quickly and we were very happy with the service. Having had several viewings with other estate agents it was definitely better than the …
Ellie · 8 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
