5/5
I have had dealings with both Sam and Karen over these past few months, the service they have given me was excellent 5 stars.
Agent replied · 1 January 2024
Thanks David for the review. Sam and Karen will be delighted to hear!
Trusted Agent profile · Brundall
Verified
★★★★★
784 reviews across 3 platforms
2 Cucumber Lane, Brundall, NR13 5QY
Starkings & Watson's office in Brundall, at 2 Cucumber Lane, is rated 4.9 out of 5 across 784 reviews on three platforms, including 308 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Starkings & Watson won in 2026.
The Trusted Agent 2026 results for Starkings & Watson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Brundall office, from every platform, shown as written. First names only.
5/5
I have had dealings with both Sam and Karen over these past few months, the service they have given me was excellent 5 stars.
Thanks David for the review. Sam and Karen will be delighted to hear!
5/5
After experience with other agents Starkings and Watson were honestly a breath of fresh air. They seemed to take a more laid back and friendly attitude but yet were super efficient and responsive. A special shout out has to go to Sam, Sarah and in the early days Callum for going the extra mile. Thank you.
2/5
Too few staff to do viewings quickly and no weekend viewing.
Sales team failed to sell my property in the 12 weeks agreed contract . Viewers often had to wait ten days until an agent had a slot for them so people often had offered elsewhere before seeing mine I decided to let the property instead but Starkings don’t offer viewings at weekends which is ridiculous, after six weeks of the extremely young lettings team failing I gave up and went to another letting agent who had the house rented long term within a week
5/5
We recently sold and bought through Starkings and Watson, we put our house on the market and completed (including buying our new home) within 10 weeks!!! The service we received was always fantastic and we’re so happy to be in our new home before Christmas. Thank you Chris, Sharon and everyone at Starkings and Watson.
5/5
We bought a property through Starkings and Watson. Having had experience of several other agents in the Norwich area during our search for a new home I would absolutely recommend them. Much less 'corporate' than other agencies, one of which was cut-throat to the point of rude. The team at the Poringland office were all so approachable and all information was provided in layperson's terms. Prompt and thorough communications, clear information and really professional negotiation service from Will who litetally returned my e-mails within minutes. We also received regular, very helpful updates from Melissa. We recently sold two properties, have moved twice and eventually bought what we hope will be our ideal home. . Very stressful but the Starkings and Watson team did their utmost to smooth the journey.
5/5
Wasn't sure about the "Hybrid" thing, but S&W have been amazing throughout the sale and purchase process,so thoroughly professional and attentive. A real change to the established estate agents and significantly cheaper. I strongly recommend S&W, they deliver an excellent service. I'm particularly I'm grateful to David and Melissa who have been wonderful in keeping things in track, revealing a genuine client focus.
Thanks Rod for your comments. I will pass them to the team. Good luck with your move. 👍
5/5
Thank you to Chris and the office staff for all their help in helping to make a traumatic experience run as smoothly as possible. Chris dropped everything to get our first viewing before we travelled over a hundred miles home and helped secure our now forever home in Norwich. Kim, June and Phil.
5/5
So pleased we made the right decision in selling our property with Starkings and Watson. We always felt we were treated as individuals rather than just another client on their books. Excellent communicators and very professional right from …
Your review will really help demonstrate how seriously we take service here at Starkings & Watson. Many thanks Louise
5/5
My partner and I had such a greet experience with Starkings. We sold both our flats with them and they dealt with my lettings. All of the team are so friendly and have always made us feel like we are their only customers. Chris, David and Peter are great! Would recommend them without a shadow of a doubt and will certainly use them again in future.
Thanks Elle! Really appreciate the review! Glad you have been so happy, and wish you both well in your new home!
5/5
Our sale and purchase has been excellently promoted and executed with excellent service and communication all the way through with the staff. Very helpful for all points throughout the sale and purchase. Cannot fault or say anything bad about this company and service. Thank you Chris, Sharon and team for your help.
5/5
Callum, Sarah, Kian and the team have been wonderful! They are able to combine professionalism and enthusiasm with patience and empathy. Excellent service!
5/5
Chris and the team were simply the best from start to finish
Thanks Neil 😀😀
5/5
From asking for initial advice for sales v renting out the property I received comprehensive information to make informed decision. Decided to sell and was supported extremely well at all levels from senior management to sales support …
Hi Steve - hope all is well, and thank you for coming back to us! I will pass on your words to David, Callum and Natalie - I know they all worked hard for a speedy sale! Best wishes for the future. Chris
5/5
We bought our new home through S&W. Melissa was extremely supportive, worked very hard to get all parties working together, effectively doing the job of at least 2 people in the chain. Would be happy to deal with Melissa if we ever decide to move again.
5/5
Just finally moved and used Starkings and Watsons to sell our home, I cannot recommend them highly enough. …
Thank you for taking the time to leave us feedback - Karen, Sam and Sarah will be pleased to hear! I’m thrilled to hear that you appreciated our personalised service approach at Starkings & Watson Hybrid Estate Agents. We pride ourselves … More
5/5
viewing a property in Acle
Sarah met us at the Acle property she was very helpful and ,Sarah was very obliging seeing that my husband was in a wheelchair,lovely viewing with a lovely lady
5/5
Great service! Always on the end of the phone if we needed them. Any problems or queries were dealt with swiftly and professionally… Many thanks to all who helped us into our dream home.
5/5
Recently sold our property with this company, we found the staff very helpfull more like friends than business associates. Would certainly recommend them and use them again should we need to. Nothing was too much trouble and they got us what we thought was a very good Price June and Bernie Legge
Many thanks June and Bernie - all the best in your new home. Chris
5/5
Second house sold with the Costessey…
Second house sold with the Costessey office, all according to plan and completion in 2 days. I was kept informed all the way through the process and would use again.
5/5
Sold our bungalow in Lingwood with S &W. They impressed me from the start at valuation stage, they had obviously done their homework and understood the market. They also had a good marketing strategy which sold our property quickly and conveniently without viewings dragging on. Once sold they followed through to ensure everything went through smoothly and even went the extra mile to post our keyring back to us after we had moved. I recommended to neighbours at the time and at least one also used them successfully. Professional, knowledgeable, good communicators, who pay attention to details, I would highly recommend them to anyone.
5/5
Starkings & Watson made my recent purchase in Norwich pretty much hassle free. Shout out to Jade, who showed me around, and Charly who kept me informed of progress. Thanks everyone!
5/5
Excellent service from Starkings & Watson. With Annie's perseverance & Mellissa's help at the elevens hour we managed to exchange & complete in time for Christmas. I can't praise you both highly enough for all the hard work and help you gave us, without a doubt the best estate agents we have dealt with. Thank you all so very much Steve & Valerie
Thanks Steve and Valerie - great to hear and thank you for taking the time to leave a review. Best of luck for the future. Chris.
5/5
We purchased a property from Starlings and Watson and found the staff very helpful- must single out Karen ,Sam and Sarah who couldn't do enough for us when our solicitors were very slow to complete. They certainly kept our chin up and guided us through the process. Can't thank them enough.
5/5
Excellent first class service from start to finish. Chris & Annie took away the pressures & strains of selling a house. So impressed & grateful for Starkings & Watson proactively introducing my buyer after a week of being on the market with them. I really cannot recommend them enough, nothing is too much trouble & their approach is spot on. Thank you 😊
Thank you so much Lisa! It has been a pleasure to work with you. Here’s to the future! 🍾
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Starkings & Watson, Brundall won Trusted Agent; Starkings & Watson, Poringland won Trusted Agent.