Trusted Agent profile · Brook Green, Greater London

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Marsh & Parsons reviews in Brook Green

4.6

★★★★★ Excellent

407 reviews across 3 platforms

107 - 109 Shepherds Bush Road, Brook Green, Greater London, W6 7LP

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Marsh's office in Brook Green, Greater London, at 107 - 109 Shepherds Bush Road, is rated 4.6 out of 5 across 407 reviews on three platforms, including 381 Google reviews rated 4.6.

Google logo

4.6 / 5

381

Reviews on Google

This office

Facebook logo

4.2 / 5

25

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Marsh Brook Green

The Marsh & Parsons Brook Green estate agency office is located on Shepherds Bush Road, just moments from Brook Green itself, and offers sales, lettings and lettings management. The selling and lettings departments deal with property in Brook Green, as well as properties in the surrounding areas of Brackenbury Village W6, Hammersmith W6, Barons Court W14, Shepherds Bush W12 and Kensington Olympia W14. Our Brook Green office offers a range of properties, including the grand Victorian houses on the Green, Victorian conversions, mansion apartments, pretty cottages and studio flats. Brook Green also benefits from a combination of entertainment including the smart boutiques, pavement cafes and bistros on Blythe Road, W14 and the shopping centre in nearby White City, as well as the theatres and bars in Shepherds Bush W12; all helping to make Brook Green a really special place to live. For those who need easy access by car to the M4 or Heathrow, Brook Green is perfectly situated. There are excellent transport links to the West End and City including first class bus routes and three tube lines that run from Hammersmith (Piccadilly line, District line and Hammersmith & City line) and at Shepherds Bush (Central line). Mainline trains linking to Clapham Junction run from nearby Kensington Olympia.

Reviews

Every review we hold for the Brook Green office, from every platform, shown as written. First names only.

5/5

Google

5 star experience at Marsh & Parsons, Brook Green! Lexton has provided great assistance throughout our property search.

Ashleigh · 5 November 2024

Agent replied · 12 November 2024

Dear Ashleigh, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley

5/5

Google

Excellent support and service from Marsh and Parsons Brook Green, particularly working with Harry Penrice who did a fantastic job.

Ralph · 3 October 2024

Agent replied · 24 October 2024

Dear Ralph, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley

5/5

Google

Stuart from Marsh & Parsons helped us fantastically throughout the letting process, providing constant communication and great energy!

Imran · 23 October 2024

Agent replied · 12 November 2024

Dear Imran, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

5/5

Google

My girlfriend and I just moved in to a new flat through Marsh and Parsons. They were extremely helpful throughout the whole process. Our lettings negotiator, Frankie, was also hugely helpful, promptly answering any questions we texted her with. Everything went very smoothly and I would definitely use Marsh & Parsons again.

Luke · 31 July 2016

5/5

Google

George could not have been more helpful! Quick replies, always really understanding & made the whole process really smooth.

Matilda · 24 September 2024

Agent replied · 24 October 2024

Dear Matilda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very impressed with the considered advice given by the team (Hannah & Sharn). We now have an excellent let. Good to be back in the Marsh & Parsons fold.

Sarah · 26 March 2024

Agent replied · 23 August 2024

Dear Sarah, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Had excellent service from Harry Penrice who gave me all the information I needed very efficiently

Mary · 5 November 2024

Agent replied · 12 November 2024

Dear Mary, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

My wife and I have found dealing with Parmis a delight and thoroughly recommend her!

Robert · 5 November 2024

Agent replied · 12 November 2024

Dear Robert, Thank you for leaving a wonderful 5 star Google review. Kind regards, lesley

5/5

Google

Stuart helped us find the perfect place for us. Committed and pleasant to work with.

Denise · 5 November 2024

Agent replied · 12 November 2024

Dear Denise, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley

5/5

Google

Lauren Layton was efficient and professional at all times. I couldn't recommend her enough.

Dan · 3 December 2019

Agent replied

Hi Dan, thank you very much for your kind review. Best wishes, M&P

5/5

Google

Always extremely responsive to any queries regarding the rental. Ive worked with M @ P for many years renting my apartment whilst living abroad and highly recommend the team.

Ross · 25 February 2024

Agent replied · 23 August 2024

Dear Ross, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, lesley, Customer Relations Team.

5/5

Google

Professional and prompt team under the leadership of Sharn Lee. Always looking for practical solutions.

I · 29 October 2024

Agent replied · 12 November 2024

Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

Really great service from Sharn, she was professional and very experienced! I would 100% recommend

Rosie · 29 October 2024

Agent replied · 12 November 2024

Dear Rosie, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley

5/5

Google

Fantastic virtual viewing hosted by the delightful George Forde. Couldn’t have been more helpful

Liam · 5 November 2024

Agent replied · 12 November 2024

Dear Liam, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley

5/5

Google

I had a very pleasant experience purchasing my first flat with Chloe at the Marsh & Parsons Brook Green office - she was very professional and kept me posted throughout the entire process

Osmund · 11 November 2023

Agent replied · 25 November 2023

Dear Osmund, Thank you for leaving a 5 star Google review. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Thank you to all at Marsh & Parsons Brook Green, but especially to Sam Canning-Britles who was exceptional. His professionalism, efficiency and easy manner made the whole process of finding and securing a new flat hassle free. Highly recommend him.

A · 1 May 2023

Agent replied · 30 July 2023

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Sam, and hope we can help again in the future. Kind regards, Lesley Alford, Customer Relations Team

5/5

Google

Sharn provided an excellent service, has been very responsive and helpful with the lettings process. Very happy so far!

Max · 9 August 2024

Agent replied · 23 August 2024

Dear Max, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Would certainly recommend. Excellent, very professional service at all stages of the process. Melissa in the Chiswick office listened to what we were looking for and went out of her way to find a selection of suitable properties to view. Lauren and Sharn in the Brook Green office were great in dealing with offer process and keeping us up to date.

David · 3 December 2018

Agent replied

Dear David. Thank you for your kind review of Melissa, Lauren and Sharn. All the best in your new home, M&P

4/5

Google

Thanks for getting me a house so soon! Sam was really helpful and informative. Even after I moved in the property and had some any questions he was happy to help always.

Priyanka · 19 April 2022

5/5

Google

Sam was very pleasant to deal with and helpful at all the steps of the process, referencing was not a headache and viewing was arranged promptly next day after a call.

Ilya · 19 April 2022

5/5

Google

Brilliant result and service from Amrita and Parmis and the whole team. Thank you so much !

Sophie · 24 July 2024

Agent replied · 23 August 2024

Dear Sophie, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team

5/5

Google

Helpful and friendly, always kept in contact (Vai phone/email). Recommended

Graham · 29 October 2024

Agent replied · 12 November 2024

Dear Graham, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Lesley

5/5

Google

George and Hannah have been extremely helpful and friendly throughout and I am delighted with property I have rented.

John · 25 May 2024

Agent replied · 23 August 2024

Dear John, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Lesley, Customer Relations Team

5/5

Google

I have been working with Sharn Reynolds and Marsh & Parsons Brook Green for years now and I have always received exceptional service. Compared to other branches they have little staff turnover and they have always found me great tenants. Strongly recommended!

Vincenzo · 30 July 2022

Agent replied

Hiya Vincenzo, thank you so much for taking the time to leave your kind review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Sharn and the rest of our team in Brook Green. All the best, Marsh & Parsons

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