Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleMy experience has not been great. The lack of communication even when an urgent matter is reported is the major issue for me. My kind of work didn’t allow me to make calls during working and so I send emails but the emails are completely ignored and not so much as an acknowledgement is sent. I reported an emergency issue and 24 hours later, no update has been provided.
Rose · 20 November 2024
Agent replied · 23 December 2024
Rose, We are extremely apologetic that we were not able to arrange a contractor to attend your property as quickly as you would have liked but were reliant on the availability of a third party contractor to attend the property and the landlord giving us the go ahead to approve the cost of the required works, I understand your maintenance issues have now been satisfactorily resolved.
★★★★★ 5/5
GoogleI have recently sold a property through Your Move. My main contact was Paul Bennett from the Bromsgrove office. Communication is great and Paul is always efficient, proactive & friendly, I would recommend to others seeking a quick and easy sale
Charlotte · 10 November 2023
Agent replied · 9 November 2024
Charlotte, Huge thanks for using the services of Your Move for the sale of your late Auntie's apartment, I am delighted that we have been able to complete matters in timely manner for you and to be able to offer you and your family closure on what has been a difficult time. All the very best for the future.
★★★★★ 5/5
GoogleExcellent Communication from the team especially Joanne and Paul. No fuss, just got the job done, would definitely recommend them.
Tracy · 27 November 2024
Agent replied · 23 December 2024
Tracy, many thanks for your kind words, thank you for using the services of Your Move to sell your property, we are delighted with the outcome achieved and wish you all the best for the future...
★★★★★ 5/5
GoogleWe recently put our house up for sale with Paul from Your Move Bromsgrove . Within a week we had several offers and house is now sold . Paul’s communication throughout this process has been excellent and his advice around marketing the property through several mediums definitely helped promote the sale . I would have no hesitation in recommending Paul as the “go to” estate agent in Bromsgrove.
Peter · 27 November 2024
Agent replied · 23 December 2024
Peter - WOW.... thank you for choosing Your Move to sell your property and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
We’ll continue working hard to make every interaction with Your Move exceptional and memorable.”
★★★★★ 5/5
GoogleMe and my wife Valerie used Your Move Bromsgrove to sell a house for us
Maxine MC Knight made the whole process very easy and stress free.
Maxine kept us informed through each stage of the process, very professional.
Would highly recommend both Maxine and the Bromsgrove branch of Your Move.
Thanks again
Vincent · 10 November 2022
Agent replied · 9 November 2024
Mr & Mrs James, many thanks for your review, we are delighted we could be of service to you and thank you for recommending our services to your friends, family and colleagues.
★★★★★ 5/5
GoogleToday we collected the keys to our new home, we can't thank Yourmove Bromsgrove lettings team enough (especially Emma & Donna), You've been amazing. Very professional, friendly and always helpful. We're very happy with the whole experience. 10/10 Customer Service. Welcome box is a very nice touch too when collecting keys, HIGHLY RECOMMENDED.
Louise · 10 November 2022
Agent replied · 9 November 2024
Louise, thank you for taking the time to leave us your superb review, we hope you are very happy in your new home. 🏡 …
★★★★★ 5/5
TrustpilotEverything from start to finish was…
Everything from start to finish was kind, helpful and professional. Mr Calum Parker, manager, was exceptional, took time to come and visit me at all times in my own home.
Julia · 14 September 2026
★★★★★ 5/5
TrustpilotCouldn't fault the team at your move so…
Couldn't fault the team at your move so helpful and kind due to the difficult circumstances of selling my late father's house. Great communication would highly recommend.
Mrs · 1 October 2026
★★★★★ 5/5
TrustpilotEllie and staffs from Your move are…
Ellie and staffs from Your move are very supportive and patient. Especially Ellie, she is such an expert in her career.
Eva · 9 November 2025
★★★★★ 5/5
GooglePaul Bennett at Your Move Bromsgrove has been outstanding throughout the process of selling our house. Communication has been excellent and he has been extremely helpful in explaining the stages of the sale. I would strongly recommend him.
Claire · 10 November 2023
Agent replied · 9 November 2024
Claire, many thanks for your kind words, we are genuinely delighted with such an amazing outcome for you, thank you soooooo much for entrusting Your Move with the sale of your property and we hope we can be of service to you again at some point in the future.
★★★★★ 5/5
GoogleI am a very happy customer. I am really impressed about the way Your Move Bromsgrove deal with their customer. Great service! I would like to thank Donna and Emma for everything they have done for us, helping us to rent a property in this difficult times. They are very friendly and professional. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Ana · 10 November 2021
Agent replied · 9 November 2024
Ana, It has been an absolute pleasure helping you secure your new rental property with Your Move, If you should know anyone else who we can be of assistance to in the future then we would be delighted to help.....
★★★★★ 5/5
TrustpilotBoth Victoria & Lauren have been…
Both Victoria & Lauren have been fantastic throughout the sale of my late mum& dad's house. They have both kept us up to date with everything regarding the sale process & viewing process. I would highly reccomend Your Move to anyone looking to sell or buy
Scott · 4 May 2026
★★★★★ 5/5
GoogleGreat and fantastic people. This is my 2nd year running with yourmove Bromsgrove. The team is fab. Pete is wonderful and meeting Sam for the first time was so relaxing.
Thanks to you all
Bernice · 3 June 2025
★★★★★ 1/5
TrustpilotBeware! They don’t care! Sadly found this company to be highly…
Sadly found this company to be highly disingenuous. No issue with my credit check no issue with my income, paid my holding deposit. Thought the room was secure. Hear nothing for over a week plan to move, suddenly called with zero explanation and told the landlord ‘just wanted to go with someone else’. Later discovered many individuals had given a holding deposit for the same property! Fair enough but be transparent about that. I have since gone with another local company and sailed through with them being open, upfront and genuinely caring towards their clientele. Also they advertised a room with All Bills Included- went and saw the property and there was a separate meter in the room where you are charged an extortionate rate for electricity! This has been a terrible experience for me as a first time renter, the worker I dealt with talked a convincing talk to get me to part with my money! Beware they just don’t care 😫
First · 21 June 2025
★★★★★ 5/5
TrustpilotMove to Scotland
We contacted your move a few months ago about a rental property we had seen in Scotland, they have been so supportive and helpful throughout the whole process and any advice of anything we need they have gotten back to us straight away!
Maisey · 14 May 2026
★★★★★ 5/5
TrustpilotThey are very responsive and helpful
They are very responsive and helpful, and the communication was clear from the onset. Provided necessary support to help with the transaction.
Customer · 30 September 2026
★★★★★ 5/5
GoogleIts my 1st time dealing with Joanne Duffy, Paul Bennett and the team. My expertise have been very pleasant but more importantly very efficient.
I look forward to dealing with them further.
Martin · 14 January 2024
Agent replied · 9 November 2024
Martin, very kind of you to leave us your review detailing your thoughts and comments regarding your experience with the team. many thanks, means a lot...
★★★★★ 5/5
GoogleJoanne Duffy has been friendly and professional throughout all her visits. I am assured she will do her utmost to enable us to sell our house.
Pam · 13 May 2024
Agent replied · 9 November 2024
Pam, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
★★★★★ 5/5
TrustpilotThis is the 2nd house Your Move has…
This is the 2nd house Your Move has sold of mine and this sale was even better than the last Nathan again brilliant with his advertising I:e & write up on the house.
Chris · 19 October 2025
Agent replied · 22 October 2025
We're happy to hear you came back! Thank you for recommending our Nuneaton branch.
Regards,
Your Move
★★★★★ 5/5
GoogleA pleasure dealing with Paul and the Team. Paul in particular has been very helpful in progressing the purchase of the property providing advice and reliable contacts in a professional, prompt and responsive manner.
Charles · 8 October 2025
Agent replied · 22 October 2025
Charles
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again! I will be sure to pass on your comments to the team.
★★★★★ 5/5
GoogleYour Move in Bromsgrove were absolute stars from start to finish. They made the process very easy, and were professional and reassuring throughout the whole process. Paul and Sam in particular were fantastic, and I wouldn't hesitate to recommend them to anyone looking to put their property on the market.PositiveResponsiveness, Quality, Professionalism, Value
Natalie · 10 November 2021
Agent replied · 9 November 2024
Thanks Natalie, we are delighted that we could be of service to you in the sale of your property and we hope both yourself and Sam are very happy in your new home for many years to come.
★★★★★ 5/5
TrustpilotFrom day one all the relevant…
From day one all the relevant information given was explained in a professional manner which made me comfortable with the process. We have been promptly kept up to date with any information needed and I hope this continues throughout this process.
Mr · 7 May 2026
★★★★★ 5/5
GoogleHannah was extremely helpful and responded quickly to any of the queries we had during the process of renting our new home. She was very professional and always had a smile on her face. We would definitely recommend friends and family to use Your Move
Sandra · 10 November 2022
Agent replied · 9 November 2024
Sandra, thanks for taking the time to leave us such positive feedback, we love reading all these wonderful reviews and are delighted we could be of service to you.
★★★★★ 5/5
GooglePaul has been great during our house sale. We chose Your Move as he was more communicative than other local agents we approached. During the sales process Paul has updated us at every stage and helped get the sale through quickly and smoothly. Thank you.
Leanne · 10 November 2022
Agent replied · 9 November 2024
Leanne, Many thank for using the services of Your Move to sell your property, it has been an absolute pleasure working with you over the past few month. We are delighted that the sale has now successfully completed and wish you and Kane all the very best for the future.
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