Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
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5/5
TrustpilotThe best agents Iβve ever dealt with! I sold and bought 4 times π
I sold my house with the help of the skilful, professional and lovely ladies at Arden estates Worcester branch. I canβt really find the right words to describe how grateful I am to these ladies who put my mind to rest and helped me sell my property as swiftly as possible. No worries, no hassle, I was kept up to date until the very last moment and I felt as having my friends helping me with this usually stressful task only that they made it stress free π So, if you want to sell your house or buy a new one the smartest decision you can take is to have friends helping you to achieve that. Be kind to yourself and choose Arden π
Carlotta Β· 13 August 2022
Agent replied Β· 21 June 2023
Carlotte thank you so much for your lovely five-star review! We're so happy you've been pleased with the service and that selling your house became stress-free with us.Congratulations!
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5/5
TrustpilotHaving dealt with Lara Payne from Ardenβ¦
Having dealt with Lara Payne from Arden Redditch who is by far the best estate agent Iβve used. Always friendly, helpful and professional, quick with updating us on new properties. She makes looking for a new home easy and enjoyable.
Aimee Β· 19 May 2021
Agent replied Β· 21 June 2023
Thanks for your great review Aimee, we'll be sure to let Lara know how happy you've been with her.
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5/5
FacebookExcellent service from start to finish. Friendly and professional team, with particular thanks to Olivia; who was always kind, efficient and went the extra mile to answer our queries. Communications were exceptional and the whole process was stress free. Thank you Arden.
Beccy Β· 1 December 2020
Agent replied Β· 26 May 2023
Thank you for your lovely review Becky! We really appreciate you taking the time to write this.
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5/5
TrustpilotExcellent Service
I recently sold my house through Arden in Lydney. I was moving in with my daughter, therefore it was sale only (no purchase involved). Sharon came out valued the property and was very efficient with whole process. The photos that they took were very good and represented the property very well. I then dealt with Lucy Powell and it went live quickly, with a very good response. Both Lucy and Sharon kept me fully updated with the proceedings and worked excellently on my behalf. I would highly recommend them for selling a house and not talking through experience, but I am sure, buying through them would also be a smooth well informed experience. Excellent service, thank you very much.
Stephen Β· 9 April 2018
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5/5
GoogleWe used Arden's Bromsgrove office to sell and then to buy and they are by far the best Estate Agents we've ever used!! Massive shout out to Christine, Lauren, Savannah and Jayne for helping us navigate a really tricky housing market to sell quickly and secure our dream home. Would highly recommend and will be using again
Swealthy Β· 14 April 2023
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4/5
TrustpilotHouse sold in under a week.
House sold in under a week.Georgie was consistent in being really helpful and easy to get on with.Was kept updated.Would recommend.Only negative is a staff member missed updating us when a viewing was cancelled.
Tracey Β· 29 April 2022
Agent replied Β· 21 June 2023
Thank you for your review Tracey - we really appreciate it! We are so sorry you were not informed your viewing was cancelled, we'll try to make sure this doesn't happen again in the future for any of our vendors.
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5/5
TrustpilotArden's Estate Agents Redditch
Arden's Estate Agents in Redditch were fantastic with the sale of my property. I cannot praise their professionalism and efficiency enough! Danielle and Katie gave 100% commitment to ensuring my property was sold as quickly as possible. Within a day of being on the market, they had viewings lined up and 3 offers made within 48 hours.When my first buyer pulled out, they had further viewings booked in for me by later that same day.I expected the sale to be quite stressful as I lived 120 miles away from the property I was selling but Katie went above and beyond, taking on responsibilities beyond her job spec to ensure the stress of selling my home was kept to a minimum for me but at the same time making sure that the sale process was kept at full momentum.Would have no hesitation in recommending Arden's, In fact I would encourage anyone selling to make Arden's their first choice agent if they want as quick and as smooth a sale/ purchase of a property as possible.First Class service at very reasonable fee.
Leesa Β· 2 February 2018
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5/5
TrustpilotWe purchased our property with the helpβ¦
We purchased our property with the help of the Barnt Green office. All the staff were amazing in particular Lesley who was extremely helpful and friendly throughout what ended up being quite a difficult chain. I would definitely recommend Arden Estates
Rachel Β· 3 February 2021
Agent replied Β· 21 June 2023
Thank you for your five-star review Rachel, we really appreciate you taking the time to do this. It's great to hear all the staff have been amazing during your house purchase through the Barnt Green office - we'll be sure to let them know!
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5/5
TrustpilotThe team at Ardenβs have been amazing
The team at Ardenβs have been amazing, helpful every step of the way! Great at keeping in contact and updating me on the progression of the sale. I would highly recommend Ardenβs and would use this company again in the future, thank you for everything.
Emma Β· 15 November 2024
Agent replied Β· 27 December 2024
Thank you for your five-star review Emma, we really do appreciate it!
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5/5
FacebookBeth & Leanne were both brilliant and so helpful during the entire process- Beth during the initial process of making an offer/getting accepted and then Leanne for the last 3 or 4 months has been so supportive and quick to respond to any emails or requests we had. I would strongly recommend Arden Worcester to anyone wanting to buy or sell a property.
Jon Β· 24 August 2022
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5/5
TrustpilotFantastic service
Fantastic service. Lara and Kirsty were brilliant and knew exactly what was happening throughout. Such a smooth process due to their knowledge and being so on the ball and i am sure the sale only took 7 weeks to go through because of this.
Mrs Β· 18 February 2020
Agent replied Β· 21 June 2023
Thank you Mrs Juggins, we really appreciate you taking the time to leave us such a fantastic review!
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5/5
TrustpilotSale & Purchase - Arden Estates Rubery
I've just sold and purchased through Arden Estates Rubery. The team and service here has been fantastic. From the initial visit from Sadie, I've found their service to be friendly, honest and extremely helpful. I found my Solicitor and Removal Man through their recommendation as well, which made the whole experience alot smoother and easier. I was also introduced to Ben, their in office independant Mortgage Advisor, which was a great meeting, very clear and simple in discussing my options. Sharon and Grace were extremely helpful throughout the whole process, they got on to the other parties on my behalf if there were outstanding queries and Grace kept you up to date with all movements in the chain. All 3 ladies were an absolute pleasure to deal with, I would highly highly recommend Arden Estates Rubery, great service and great value for money.
Lisa Β· 23 August 2017
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5/5
TrustpilotArden homes goes the extra mile toβ¦
Arden homes goes the extra mile to support you with finding a property. Lauren was fantastic at helping us when it came to finding a home and the communication was great.
Emma Β· 21 August 2022
Agent replied Β· 21 June 2023
This is great to hear - thank you so much for your review Emma
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5/5
TrustpilotExceptional Service βοΈ
I lost a sale early this year with Ardenβs due to no fault of their own.They very quickly got this back up with no cost to myself and had another sale within a week of re advertising.Since this acceptance of an offer my management company have been stalling my exchange on contacts and without Leanne chasing both sides every day since we would have lost out on another buyer.Leanne, you are worth your weight in gold to the sales department, always on the other end of the line when anyone needed you and constantly pushing for completion. Thank you to the whole team for the work that has been put in to this.
Morgan Β· 4 July 2022
Agent replied Β· 21 June 2023
Thank you so much for your five star review Morgan! Leanne is a fantastic member of the team, we'll be sure to pass on your compliments!
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5/5
TrustpilotExcellent Estate Agents
We recently purchased a property through Arden Estate Agents and were very impressed with their professionalism and friendliness throughout the process. Whilst you make a purchase based on the property itself and not the Estate Agent, we were so pleased to have been dealing with Arden. The team, namely Sharon & Lucinda were friendly, approachable and efficient with all our requests and made the move to a new area & new house really exciting for us. We're staying put for a while, but when we do come to sell we will not look to go with anyone else.
Sophia Β· 17 May 2017
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5/5
TrustpilotAbsolutely excellent from start to finish
I cannot recommend Arden enough. From first point of contact to arrange a valuation to the day of completion, we received excellent and consistent service. I truly believe Sharon, Lucinda and Lucy went out of their way to provide the most exceptional and easy sale of our house. The team went above and beyond to make our sale as painless as possible, providing full updates and reports before we'd even thought to request any. Their communication, friendliness, professionalism and knowledge never waivered. I would have absolutely no hesitation in insisting that friends and family used Arden as their estate agent and in fact we received their details on recommendation from a friend who had used them. Estate agents do I believe have a rather bad reputation, but Arden expelled all of these fears. It has been a pleasure to deal with Arden from start to finish and we are most grateful for their expertise in selling our house super-speedily.
Amanda Β· 16 May 2017
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5/5
GoogleRecently bought a house in Bromsgrove and my whole experience was very good with Arden no problems at all and the estate agent Christine was amazing really helpful with any queries or problems we had. Thanks to whole team.
Gaz Β· 25 May 2021
Agent replied Β· 25 May 2023
Thanks Gaz, I'll let Christine know how happy you were with the service she provided.
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5/5
TrustpilotA harrowing experience made bearable by true professionals.β¦
Trying to find a Bungalow was never going to be easy, and finding one which would accommodate many years of accumulating, plus taking the place of a 3bed detached house made the task much more demanding.Arden Estates Lydney were recommended to us, and from the first contact we realised we couldn't have done better. Thanks to Sharon and team efficiency was obvious at the outset, and when you add in professionalism and the ability to deal with people who are going through the worst experience of their lives, that takes a skill and understanding not always available. We'd rather not move again, but if it did happen again we would not hesitate to contact Sharon, Lucinda or Lucy, and we will be very happy to recommend Arden to anyone who needs to move house.Brian and Maureen Howard.
Mr Β· 18 April 2017
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5/5
TrustpilotWhat an unexpected surprise!
Anyone who has ever moved house knows how stressful such a life event can be; I was moving countries as well and therefore not able to be on the spot to discuss or rectify or clarify the multitude of questions and difficulties that could and did indeed emerge during the process. From the moment of that very first phone call to Sharon I experienced the interest in providing me with not only an efficient service, but one that was warm, friendly and light hearted as well; I felt listened to and my particular circumstances taken into account. Throughout the weeks that followed both Sharon and Chris were absolutely committed to making my purchase run as smoothly as possible ensuring that I was kept informed, always welcoming of my many phone calls and questions and even sorting out issues that should have been dealt with by non-communicating solicitors! At a time when business is often pushing for maximum profit and cutting down on personal contact having, by chance, come across Arden Estates Lydney, was a very rare find. I will unreservedly recommend Arden to whoever may be thinking of selling or buying a home .
Ana Β· 15 April 2017
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5/5
Trustpilotoutstanding and professional service
We would not hesitate to recommend Ardens Estate Agents, the service we have received has been outstanding and professional, any problems that appeared were dealt with forthwith without hesitation yielding a swift positive outcome for all.Ardens after sales team have been amazing in particular Katie Hartles who as exceeded our expectations with her professional, friendly and pro-active manner, working extremely hard to take the stress out of moving home, keeping us informed at all times and going beyond her call of duty. Excellent, thank you all.Nick & Janet O'Carroll
Janet Β· 12 April 2017
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5/5
TrustpilotFirst class service
I purchased my house and sold my one-bed flat through Arden Rubery. It was down to the fact that Sadie, Sharon and Grace were such a pleasure to deal with - professional, efficient and friendly - that they were the automatic choice for my sale. They kept me up to speed throughout the process and worked very hard on my behalf. They go they extra mile to make things happen for their vendors and purchasers. A special mention for Grace who has the tenacity of a terrier when it comes to chasing solicitors!! I can't recommend the team at Arden Rubery highly enough.
Molly Β· 6 March 2017
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5/5
TrustpilotFantastic service and excellentβ¦
Fantastic service and excellent communication, even though my own appointed solicitors were slow and unorganised it was all kept on track thanks to Lara Payne pushing and pulling it through and keeping me regularly updated every step of the wayMany Thanks
Joe Β· 26 November 2020
Agent replied Β· 21 June 2023
Thank you for your five-star review Joe - we really appreciate you taking the time to do this.
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5/5
FacebookJust want to give Arden a shout-out and in particular, Halinka from Arden Redditchβ¦We had a very tight deadline to move into our house due to our babyβs arrival and Halinka was on it from the start! Every time I rang she had an update on our purchase which put us at ease! Really happy with the service provided, thank you!
Adam Β· 20 October 2022
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5/5
GoogleWeβre so glad we chose Arden for our house sale. Everything has gone smoothly and we managed to sell our house within just a couple of days! All the staff are very knowledgeable and super helpful. We also found our next home through Arden. The whole team are amazing and both Sarah and Christine have been particularly wonderful in helping us find our next home. We could not have done it without them! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Mel Β· 27 August 2022
Agent replied Β· 25 May 2023
Thanks for the wonderful feedback, Mel.
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