Trusted Agent profile · Bromsgrove

Arden Estates Bromsgrove reviews

★★★★★ Excellent

1,330 reviews across 3 platforms

14 Old Birmingham Road, Bromsgrove, B60 1DE

Arden Estates's office in Bromsgrove, at 14 Old Birmingham Road, is rated 4.8 out of 5 across 1,330 reviews on three platforms, including 347 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Arden Estates won in 2026.

Google logo

4.7 / 5

347

Reviews on Google

This office

Facebook logo

4.9 / 5

176

Reviews on Facebook

This office

Trustpilot logo

807

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Arden Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.

5/5

Facebook

I just want to thank everyone at Arden Estates for everything they did for me during my recent house purchase. Everyone is very helpful in the team. A special thanks to Lara for me keeping me calm whilst it was all going through

Nick · 13 July 2021

Agent replied · 26 May 2023

Thank you so much for your review Nick! We'll be sure to let Lara know how happy you have been with the service she's provided!

5/5

Trustpilot

Amazing service from the outset

Amazing service from the outset. Dealt with Sharon who I found to be experienced, speedy and straight to the point. The sales progression team( Lara & Rachael) always kept in contact throughout the buying process and went out of their way to ensure a speedy completion.

Qayum · 12 November 2020

Agent replied · 21 June 2023

Thanks for your five star review Qayam! We'll be sure to let the Rubery team know how happy you've been with the service throughout.

5/5

Trustpilot

Thank you to Sharon and her team at…

Thank you to Sharon and her team at Arden estate agents They were brilliant at selling our bungalow, always friendly and helpful in what was a very active time in the house market.I would recommend them as a first class local agent.

Gerald · 17 September 2021

Agent replied · 21 June 2023

Thank you for your five-star review Gerald, we really appreciate it!

5/5

Trustpilot

Amazing experience from start to finish…

Amazing experience from start to finish - we would have been lost without Arden estates. Nina sold our house and was amazing, her attention to detail was second to none which is why I think she sold it so easily. Danielle then sold us our new dream home and again we couldn’t have asked for more, she didn’t push and showed us everything we needed. Then Allison and Halinka helped us through to completion and these two are the best professionals I have come across! They were always there to answer the phone and answer any questions we had. Thank you so much Arden Estates. We sold and bought through them and couldn’t have asked anymore from anyone in the company. They made the process as stress-free as possible and kept us up to date throughout - by far the best around

Beth · 29 December 2022

Agent replied · 21 June 2023

Thank you for your amazing review Beth - we really appreciate it! We'll be sure to let the team at Redditch know how thankful you've been for all their help and support.

5/5

Facebook

Amazing experience from start to finish - we would have been lost without Arden estates. Nina sold our house and was amazing, her attention to detail was second to none which is why I think she sold it so easily. Danielle then sold us our new dream home and again we couldn’t have asked for more, she didn’t push and showed us everything we needed. Then Allison and Halinka helped us through to completion and these two are the best professionals I have come across! They were always there to answer the phone and answer any questions we had. Thank you so much Arden Estates. We sold and bought through them and couldn’t have asked anymore from anyone in the company. They made the process as stress-free as possible and kept us up to date throughout - by far the best around

Beth · 29 December 2022

Agent replied · 26 May 2023

Making a lot of profit with just my little investments I invested with Madam Elizabeth Bays management and I am already doing perfectly fine paying all my debts and bills just Trading with them for a month now I have achieved so much, thanks to Madam E… See more

5/5

Trustpilot

Ardens Worcester - Excellent!

Exchanged contracts for the sale of our home yesterday!Dom, Leanne, Lara and Katy from Ardens Worcester have been excellent throughout. From listing of our property, to getting the best price in a difficult time from buyers and keeping the solicitors on their toes to make it happen yesterday, Ardens have been a massive support. We couldnt have asked for more and we have really apprechiated the honest advice and because of how they have been throughout have trusted them accordingly.Thanks again!

Ben · 23 December 2022

Agent replied · 21 June 2023

Thank you so much for your lovely five-star review Ben - great feedback! Congratulations on the sale of your home!

5/5

Trustpilot

Outstanding Professional Team

From the initial contact at the Rubery Branch to completion of the sale, Arden estate agents were completely professional with the addition of that personal touch that made you feel as they were only working for you.Communication was outstanding throughout the entire process with someone always there to answer you call and emails replied to the same day.Would definitely recommend them, as I cannot praise them highly enough.

Andrew · 30 November 2023

Agent replied · 27 January 2024

Thank you so much for your five-star review, we really do appreciate it!

5/5

Trustpilot

Fantastic service!!

I could not rate Arden more highly. They have delivered fantastic service throughout the whole process keeping us constantly updated and making sure everything goes as smooth as possible. Would especially like to thank Rachael, Katy and Chloe for there great customer service!!

Bethan · 24 May 2021

Agent replied · 21 June 2023

Thank you for your fantastic five-star review Bethan, we really appreciate it!

5/5

Trustpilot

Excellent service from Arden Lydney…

Excellent service from Arden Lydney from start to finish. Hugely professional, yet friendly and approachable. Their knowledge of the property market is second to none, and their advice immeasurable. This is the second time we have used Arden Estates Lydney and on both occasions the properties have sold at full asking price within a week. Communication is fantastic, and nothing is too much trouble for any one of the team in Lydney. They manage to take full ownership of the job and see it through to the very end with all parties equally happy. An absolutely fantastic company to deal with. Thank you so much again.

AndR · 30 November 2022

Agent replied · 21 June 2023

What a fantastic review for our Lydney branch! Thank you so much for leaving us five stars, we really appreciate it!

5/5

Trustpilot

I have been recently looking for a…

I have been recently looking for a house to buy and Lauren has been super helpful by keeping me updated with any new properties I potential could be interested in. Thanks so much for your help so far

Danielle · 14 March 2022

Agent replied · 21 June 2023

You're very welcome! Thank you for your five-star review!

5/5

Trustpilot

Would highly recommend …

We bought a home from Adren Estate agents.

Ammie · 6 February 2026

Agent replied · 11 June 2026

Thank you so much for your kind feedback! We’re really pleased to hear you had a smooth experience and found our online features helpful for viewing and tracking properties. It’s great to know the process felt professional and well-communicated, thank you for the recommendation!

5/5

Google

The Sales exective Charlotte has been very helpful during the process of selling our property. She has always been available to speak with over the week and weekends whenever we have had a query or question via email or phone.PositiveResponsiveness, Professionalism

Russ · 27 August 2021

Agent replied · 25 May 2023

Thank you Russ. I'll be sure to let Charlotte know how happy you were with the service she provided.

5/5

Trustpilot

We purchased our property through Arden…

We purchased our property through Arden estate agents recently. Both Lucy and Maddie were just lovely and made the whole process enjoyable and relatively stress free! Lucy met us for the first viewing and gave us plenty of time to look around the property and ask any questions. She was always quick to get back to us via email or over the phone and provided some very useful advice. Maddie was also very helpful and always cheery to speak to! Thank you Arden, we're finally in our home and couldn't be happier!

Jocelyn · 19 September 2019

5/5

Google

I've just used the staging service offered by their sister company, House of Arden. They managed to fit me in at short notice. The house looks fantastic. Well done and thank you toSarah, Maria and team

Steve · 25 May 2022

Agent replied · 25 May 2023

Thanks for the great feedback, Steve.

5/5

Trustpilot

Great service from start to finish

Great service from start to finish. From Gracie with the viewings to Amy with the sales progression. Thank you for making the process pretty much stress free.

A · 5 August 2025

Agent replied · 27 August 2025

Thank you so much for your kind words! We’re so pleased Gracie and Amy were able to make the whole process smooth and stress-free for you. The team will be thrilled to hear your feedback, and we really appreciate you taking the time to share it!

5/5

Trustpilot

Highly recommend

We recently purchased a house through Arden. As first time buyers we found the whole process quite daunting but Leanne was always there with speedy replies, helping us chase things up. Would highly recommend.

Gem · 19 August 2022

Agent replied · 21 June 2023

Thank you for your five star review Gem, we really do appreciate it!

5/5

Trustpilot

Arden Rubery 5stars!

Excellent service with Arden (rubery) started house hunting with my partner for our first home together came across a house we liked the look of on the website called up and the house had already had an offer. We was asked if we would like to see another house which was just round the corner and a very similar house. After viewing the property (with the lovely Leanne) we put an offer in straight away. Everything was very painless quick and easy. We asked if we could have a second viewing nothing was too much trouble. Thank you for everything guys will definitely be recommending!

Jessica · 29 August 2019

5/5

Trustpilot

Highly recommend Arden Estates

Highly recommend Arden Estates! Clear and prompt communication and always on hand to help.

Customer · 10 December 2025

Agent replied · 21 June 2023

Thank you so much for your kind feedback! We’re really pleased to hear you found our communication clear and helpful throughout. Your recommendation means a lot to us!

5/5

Google

My son was a first time buyer Christine Raybould was brilliant set him up with financial advisor who was amazing. she also then kept him up to date with properties avaliable to buy in his price range. Amazing service during covid pandemic.

Debbie · 25 May 2021

Agent replied · 25 May 2023

Thanks Debbie!

5/5

Trustpilot

Amazing Service!

As we all know selling and moving house is quite a stressful experience........made so much easier thanks to the guys! Romily and Rachael were absolutely amazing and truly the best agents I have ever dealt with. Honest, reliable and very personable- thank you both:) Romily, from the moment you came out to discuss our house going on the market, you were amazing with us, and that outstanding level of service continued all the way through. Thank you both, and for anyone out there unsure who to go with.....go with these and try to get Romily and Rachael as you’ll have no regrets:)

Emma · 26 July 2019

5/5

Trustpilot

Highly recommended

Arden Estate Agents in Worcester have been brilliant while selling our father in laws property, from our first meeting with Dominique she always gave good advice and extremely helpful.As we progressed through the sale we dealt with a few others on the team, Olivia and finally Leanne. All very helpful. Highly recommend the team at Arden’s

Caroline · 1 July 2024

Agent replied · 24 August 2024

Thank you so much for your five-star review Caroline, we really do appreciate it! And we'll be sure to let the team know that you're pleased with the service they have provided.

5/5

Trustpilot

Best Estate Agents in Birmingham!!

If you are looking for an Estate Agent with imaginative flair; a passion for property or client contact, then you’d be advised to use Arden Estate Agents (Rubery).There is a no nonsense approach when you deal with Arden. After dealing for many years with other main stream agents I became extremely critical about the service you experience. Romily in particular is an excellent; passionate and focussed property ‘Guru’.Romily advised that she is contactable 24/7; and in my experience this has been the case. Disappointingly when I do decide to move again Romily and her team don’t cover the South West of England.Clare and Rachel at Arden have been extremely supportive and provided clear, concise information and updates where necessary.I could not recommend Arden Estate Agents highly enough. Romily and her team have an excellent ethos and work ethic. Don’t be disappointed, use Arden at Rubery; they’re the only contact number you need.

Michael · 6 July 2019

5/5

Trustpilot

Superior customer service from Chloe and team!

Chloe was extremely proficient and made moving into the new property very easy and this has been a very pleasant experience overall. She is quick to answer any queries and always polite, friendly and courteous.I would recommend using Arden!

Harriet · 20 November 2021

Agent replied · 21 June 2023

Thank you for your five star review Harriet - we really appreciate it!

5/5

Trustpilot

Just brilliant!

Right from the outset, when Romily came to value my house, I could see she was passionate about her job, and she understood how important the whole process is to clients. I felt completely at ease and confident in her abilities as an estate agent. She definitely knows her stuff!There were the usual little glitches that you get with negotiating a house move, but making a phone call to Romily - explaining the situation - and within an hour she'd call back explaining that any issues had been resolved.If there was anything I ever needed to discuss with her, even if it was out of office hours, I had the option to contact her on her personal mobile. Whilst I never did contact her via her mobile, it was very comforting knowing that that option was available.This woman will go over and above the job spec. Romily and her team were brilliant.

Justine · 7 June 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Arden Estates Bromsgrove

Has Arden Estates won any awards?

Yes. In The Trusted Agent 2026 awards: Arden Estates, Bromsgrove won Gold; Arden Estates, Worcester won Trusted Agent; Arden Estates, Shirley won Trusted Agent; Arden Estates, Redditch won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Arden Estates Bromsgrove hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Bromsgrove.

What do you need help with?
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