Every review we hold for the Bromsgrove office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly, helpful and very responsive
We viewed various properties marketed by Arden in Redditch and Bromsgrove, before buying one that Arden was marketing in Droitwich. All the staff I spoke too when arranging bookings were really friendly, as were all of the team who did the viewings. They also gave very helpful insights and information about each area, which was incredibly helpful as we were unfamiliar with the area, having previously lived near the South coast.And they did some great detective work when I left my handbag and mobile phone in one of the properties I viewed, as they had no obvious way of contacting me directly without my phone!Likewise, the after sales team were incredibly helpful, very responsive and communicative, chasing up as needed and keeping us informed of progress in the chain above. They also went above and beyond (again) on moving day, when we couldn't collect the keys in time, due to accidents on the M4. Thank you Arden for making the move as smooth as possible!
Abi · 19 April 2023
Agent replied · 21 June 2023
Thank you so much for your lovely review Abi! It's great to hear about your positive experience throughout with us. Congratulations on moving into your new home, we hope you are settling in well!
★★★★★ 5/5
TrustpilotThank you
What a time to be buying, a stressful one indeed, but all the way through it these guys have been great. Thanks to Lara, Zoe, Rachael, Jason and the rest of the team for being in constant communication whilst helping us with our first buy!
Alexander · 23 September 2021
Agent replied · 21 June 2023
Congratulations on buying your first home! Thank you for leaving us a five-star review, we really do appreciate it!
★★★★★ 5/5
TrustpilotWell done to all at Arden Estates
For many years we used an alternative Agent for our property sales in Rubery but as they closed their Rubery branch we have since used Arden Estates. Their service and performance level with our most recent sale was 5-star. Starting with Romily providing a professional initial market appraisal, securing a sale very quickly and then Amy guiding the sale through the SSTC stage to a speedy completion date we were very impressed.Ongoing Arden will be our preferred Estate Agent choice for Rubery and the surrounding area.
Stephen · 4 April 2023
Agent replied · 21 June 2023
Thank you so much for your glowing review Stephen, we really do appreciate you awarding us five stars. We'll be sure to let the team know how happy you've been with the service throughout. And, we'll always happy to help you out again in the future!
★★★★★ 5/5
GoogleFrom start to finish of both my house sale and purchase Arden, Bromsgrove, have been professionally helpful, friendly and attentive. I would recommend this branch to anyone looking to sell and buy property. Thank you to them all, especially Savannah and JacquiPositiveResponsiveness, Quality, Professionalism, Value
Yvonne · 27 August 2021
Agent replied · 25 May 2023
Thank you for the 5-star review, Yvonne. I'm glad you were happy with the service you received and I'll be sure to pass on your kind words to Savannah and Jacqui.
★★★★★ 5/5
GoogleThanks to Christine who helped with an offer that was accepted on a property. I felt she dealt with it in a prompt, professional and friendly manner. I found the response of Arden estates far better than other estate agents i dealt with recently.PositiveResponsiveness, Professionalism
Andrew · 27 August 2021
Agent replied · 25 May 2023
Thank you for the great review, Andrew!
★★★★★ 5/5
TrustpilotExcellent service from the team
Excellent service from the team, right through from viewings to the exchange process. A big thank you to Leanne for her professionalism and patience throughout. Can't recommend Arden Estate Agents enough.
Philippa · 28 April 2023
Agent replied · 21 June 2023
Thank you so much for your five-star review Philippa, your recommendation means a lot. We'll be sure to let Leanne at our Worcester branch know how happy you've been with the service.
★★★★★ 5/5
FacebookAfter losing a house we were purchasing 5 days before completion, we were stressed, upset and panicked, but luckily we had the team at Ardens to support! We spoke to Lara Payne, gave her a list of locations, must haves and priorities for our new home and within weeks we had an offer accepted on the perfect house she helped us find (And it’s even better than the first)! This whole process was run smoothly and in the wonderful safe hands of our Mortgage Advisor Becky Twilton, who I cannot recommend enough! Between these two ladies within ten weeks we are set to be in our new house before Christmas! Thank you both!
Elaine · 7 December 2020
★★★★★ 5/5
FacebookI recently had my apartment valued by Tim... the whole process was really professional- from speaking to a team member on the phone, all the way through to Tim’s visit, I was put at ease. Tim was relaxed and extreamly helpful thorough out the appointment, giving me some tips on what I could do to improve my chances of selling for the best price. I’m not quite ready to move yet, but I wouldn’t hesitate to recommend Tim and the team based on the brilliant experience I’ve had so far. I’ll be in touch next year to get the ball rolling
Holly · 5 December 2020
★★★★★ 5/5
FacebookI recently had my apartment valued by Tim... the whole process was really professional- from speaking to a team member on the phone, all the way through to Tim’s visit, I was put at ease. Tim was relaxed and extreamly helpful thorough out the appointment, giving me some tips on what I could do to improve my chances of selling for the best price. I’m not quite ready to move yet, but I wouldn’t hesitate to recommend Tim and the team based on the brilliant experience I’ve had so far. I’ll be in touch next year to get the ball rolling
Holly · 5 December 2020
★★★★★ 5/5
TrustpilotArden are very professional and always…
Arden are very professional and always available!
Simon · 11 March 2026
Agent replied · 11 June 2026
Thank you so much for your kind words! We’re really pleased to hear you found the team professional and always available when needed. Your feedback means a lot to us!
★★★★★ 5/5
TrustpilotSupportive house purchase
The Lydney Ardens team have provided excellent support to us during our house purchase. Very knowledgeable of the area, proactive and responsive throughout the sale. I would have no hesitation in recommending Sharon and the team.
Gem · 19 October 2022
Agent replied · 21 June 2023
Thank you so much for your five star recommendation for our Lydney branch, we'll be sure to let the team know how happy you have been with the service provided.
★★★★★ 5/5
TrustpilotLauren Simms exceptional service
Lauren Simms was exceptional when it came to selling my property.Always contactable, pleasant with a beautiful demeanour, nothing was too much trouble for her.The whole process was seamless.Thank you Lauren, if I sell again you will be first on my list to call!
Jude · 16 November 2021
Agent replied · 21 June 2023
Thank you for your five star review Jude - we really appreciate it! We'll be sure to let Lauren know just how happy you have been throughout the whole process.
★★★★★ 5/5
TrustpilotFirst Class Service: Arden Estate Agents, Barnt Green
I would not hesitate to recommend Arden Estate Agents, Barnt Green, Gerry and her team are absolutely first class. Exceptional personal service, sound advice on local market, selling property, presentation etc and competitively priced. Excellent communication throughout, which I appreciate, a pleasure to do business with. Ian Moseley
Ian · 18 October 2020
Agent replied · 21 June 2023
Thank you for such a great review Ian - we really appreciate you taking the time to do this! We'll let the team in Barnt Green know what a fantastic job they are doing and how happy you were with the service.
★★★★★ 5/5
GoogleI have found Anneke very supportive and knowledgeable throughout the sale of my father's house. She kept me informed along the way, listened to what I wanted to do, and provided helpful advice about the best way to move forward.
Katy · 14 April 2025
Agent replied · 8 December 2024
Thank you for your five-star review Katy, we really do appreciate it! We'll be sure to let Anneke know that you're pleased with the service she has provided.
★★★★★ 5/5
TrustpilotLydney office are fabulous!
Lydney office are fabulous!Sharon at Arden was recommended to me a few times and I’m so pleased that I chose them as my agents. I was very much looked after throughout the process of selling my property (which was a challenging time) and each member of staff were friendly, helpful and patient. From start to completion, everything was handled super efficiently and their communication was great- I was always in the loop. I will certainly be contacting Arden in the future. Thanks dream team !
Amy · 27 February 2023
Agent replied · 21 June 2023
Thank you for your five-star review Amy - we really appreciate it! It's so great to hear you had such a positive experience with our Lydney branch, we'll be sure to let them know how happy you've been with the service they provided.
★★★★★ 5/5
TrustpilotHighly recommended
Thanks to Jasmine and Milly from lettings team at Arden my property is now rented. It took just 11 days from the property being advertised to the tenant collecting the keys. Many thanks to all involved in this super efficient process.
Aneta · 31 January 2022
Agent replied · 21 June 2023
Fantastic! Thank you so much for your five-star review!
★★★★★ 5/5
TrustpilotThoroughly recommend the Arden team
Thoroughly recommend the Arden team. They did a fantastic job selling our property. They were extremely professional and efficient, with excellent knowledge of the local market. They made a really big effort to get to know our property, and always went out of their way to accommodate viewings. We were also really struck by the effort they made to progress the sale, chasing up and down the chain to keep things moving. Moreover, the entire team were a pleasure to deal with. We really felt looked after.
James · 4 February 2023
Agent replied · 21 June 2023
What a wonderful review, thank you so much James, we really appreciate it! Congratulations on the successful sale of your property!
★★★★★ 5/5
TrustpilotA genuinely superb company
A genuinely superb company. People are quick to leave bad reviews when things go wrong but, I must say, that from the initial instruction for marketing our property through to completion of the sale it has been a pleasure to deal with these guys. Well done Sarah and the team
Carl · 11 October 2019
Agent replied · 21 June 2023
Thank you so much for your kind review Carl, we are happy to be of service!
★★★★★ 5/5
TrustpilotHighly recommend!
We can't thank Lucy, Annalise and the Arden's team enough for helping us sell our home and move into our forever home. Our house went on the market in January 2020, we had viewings within a week of it being on the market and we completed in March 2020 and the girls were always on hand to answer any questions we had and chase the solicitors when we needed to. They were also always very friendly and happy to help. We would highly recommend them if you want a smooth, quick and successful sale!
Miss · 29 June 2020
★★★★★ 5/5
TrustpilotAmazing service from the start of our…
Amazing service from the start of our process to the end. Arden helped us sell, Move and offered us great financial advise through their broker team. Sarah (Sales Progress) was amazing.Fully Recommend Using Arden if you are looking to move.
D · 11 February 2022
Agent replied · 21 June 2023
What a great review! Thank you so much for leaving us five stars - we really appreciate it!
★★★★★ 5/5
TrustpilotArden Estates Rubery - Romily
I was recently in the process of buying a house. It has been difficult and at times frustrating with the current climate and lack of correspondence from solicitors. However, i was in regular contact with Romily at Arden Estate Agents, Rubery which made the process that little bit easier. Romily was friendly and contactable majority of the time which was reassuring. We would provide updates on the situation and try to come to a resolution so that we could move forward. Thank you Romily for all your help and patience!
Natalie · 28 May 2020
★★★★★ 5/5
TrustpilotMagnificent
I have dealt with many Estate Agents in the past but Arden tops all of them. Not once have i had to visit the property since they took over the letting. Lucy, Annalise, and Sharon have been magnificent and very professional in the service they provide. They have always kept me informed throughout. I have used them for lettings and for selling of the property. I cannot thank them more. Thank you Arden. Hassan
Hassan · 15 July 2023
Agent replied · 28 July 2023
What a great review Hassan! Thank you so much for taking the time to leave this, we'll be sure to let the team in Lydney know how happy you've been with the service.
★★★★★ 5/5
GoogleChristine has been an absolute pleasure to work with from viewing to getting an offer accepted on our dream property. She's gone above and beyond to secure the deal and we couldn't recommend her enough. If we ever sell it, we'll be sure to use her!
Jordan · 14 April 2024
★★★★★ 5/5
TrustpilotThank you to Sharon and her team at…
Thank you to Sharon and her team at Arden estate agents They were brilliant at selling our bungalow, always friendly and helpful in what was a very active time in the house market.I would recommend them as a first class local agent.
Gerald · 17 September 2021
Agent replied · 21 June 2023
Thank you for your five-star review Gerald, we really appreciate it!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.