Robinson Jackson Orpington reviews in Bromley

★★★★★ 5/5

Google

Excellent service from Robinson Jackson in Orpington - Always accommodating and helpful, especially Linley who provided me with such fantastic, friendly, and understanding service on a property viewing. Thank you!

Naturelle · 27 February 2024

★★★★★ 5/5

Google

Dealt with Steve who constantly kept us up to date, chased where necessary and gave an excellent professional service. Would definitely recommend.

Monique · 26 July 2024

★★★★★ 1/5

Trustpilot

I had a very bad experience with this…

I had a very bad experience with this agency, I applied for a property, they sent me a rental form, they told me I would receive an answer in 2-4 business days, 4 days passed and they told me absolutely nothing, then I called and they said that the owner had gone private (a lie), if I didn't call they weren't going to let me know, precious time for me, because during this time other agencies called me to view other houses, and I refused, thinking that we would be accepted, and after a few days when I go to the site, I still see the property there, and even more, other new pictures, so it's clear that it was a lie on their part, that the owner had gone private, I don't understand why these lies, why don't they tell me the reality, that you were refused and the reason why? ...as I said, very bad experience with them, not serious.

Rina · 26 May 2025

★★★★★ 1/5

Trustpilot

ROBINSON JACKSON Contributing to the poor living conditions in the UK

I'm a tenant being affected by an ongoing issue with drainage that has come through the ceiling and affected my laptop and 2 couches. It's been going on since August 2024 and property management hasn't been in touch to address repairs or replace damaged items. Been dealing with a manager Steve Thompson who's the person who left the 5 star review BTW so their rating is manipulated. He confirmed that his staff made no notes of the issue on the 20th February when the leak appeared on 11th August 24. These people will take money from landlords but provide minimal support and management services, and when there's an issue they waste time and effort causing more stress with idiotic sarcastic comments rather than resolve the issue, and have the nerve to get defensive when you mention incompetence is being displayed rather than doing the professional thing and assist with resolving the issue. This company needs to be liquidated or disbanded, if it chooses to stay active then they need to learn English, and understand their responsibilities and liabilities. Also, if they inform you that you need to claim on your contents insurance, their landlord is liable in my instance and their landlords insurance should be able to replace my items as they and the landlord are liable. What a joke, they can't even pass on basic information for God's sake, even a potato has more use than those I've dealt with, at least a potato has the potential to power a light bulb, these lot probably aren't even fit for fertiliser or manure.

Xane · 22 May 2025

★★★★★ 5/5

Google

I recently had a wonderful house viewing experience with Emily. She was incredibly helpful, patient, and knowledgeable. I would highly recommend her services to anyone looking for a new home!

Wen · 18 November 2025

★★★★★ 5/5

Google

John Speer and his team have been excellent & particularly patient throughout the process of selling my Aunt’s flat in Orpington. He has kept me up to date with progress & provided invaluable guidance.

Debbie · 25 October 2023

★★★★★ 5/5

Trustpilot

Lacey was great

Me and my family Have been shown around the same property twice by Lacey. She was very professional and we didnt feel rushed at all. She was friendly/polite and sociable. And a credit to your company.

Danny · 18 June 2026

★★★★★ 5/5

Trustpilot

A viewing with Georgia from Orpington…

A viewing with Georgia from Orpington Branch. Extremely knowledgeable about the property. Very kind courteous and friendly. A warm and lovely personality - a great asset to the business and as a result I shall recommend them. She will go far in her career without doubt.

Gatwick · 2 April 2026

★★★★★ 5/5

Trustpilot

Had a great experience with Robinson…

Had a great experience with Robinson and Jackson Swanley branch. Zac who was my sales negotiator was absolutely amazing he kept me updated at all times and ensured the correct buyer was found for me in a matter of weeks, his top customer service skills and genuine kindness and desire to sell my property was evident from the get go. Thanks Zac and the team for making my sale as stress free as possible can’t rate them highly enough!!

Jada · 5 September 2022

★★★★★ 4/5

Google

Excellent service from Robinson Jackson from viewing to the final sale. Everyone in the agency we came in contact with was super helpful and very professional. Special shout out to Sharon she was very proactive and quick in answering all put queries Will definitely recommend.

Nisha · 25 October 2022

★★★★★ 5/5

Google

Lovely viewing, linley was very kind and enjoyed the experience 😊 …

ABBIE · 9 April 2026

★★★★★ 5/5

Google

We have had 2 viewings with Linley so far and below are for us what stand out with Linley. 1. Comms absolutely on the money. Easy access and prompt communication. 2. She takes a genuine interest in your requirements and goes out of way to find properties that match your requirements. Doesn’t feel as if she’s pitching a product as is generally the case with Estate Agents. 3. Viewings with her don’t feel like a waste of time. Both the viewings we’ve had thus far we’ve really had to scratch our heads. 4. When we eventually do find our property I have no doubt it will be a property she has shown us.

Ravi · 25 October 2023

★★★★★ 5/5

Google

Rob from Robinson Jackson was a great estate agent. Knowledgeable, grounded and experienced, letting these qualities do the talking rather than any "hard sell" sales patter. He took the time to understand our reasons for selling and why we wanted to move, evidencing this by suggesting viewings of exactly the kind of property we had in mind. No overselling, completely laser focused on the customer and what we needed. Wouldn't hesitate to contact Rob again in the future. A genuine agent with genuine quality.

Aaron · 25 October 2023

★★★★★ 5/5

Google

We looked at many estate agents before picking Robinson Jackson. They deserve their high ratings and awards and go above and beyond the service normally offered by estate agents. Nothing was too much trouble for them and they were always there to offer assistance when we needed it. We are so glad we used them for our sale. Everyone on the team was so helpful - John Speer for his initial and expert help throughout, Steve and Rob for their assistance during the viewings process - so helpful - Katy and Sharon during the sales progressing part with Sharon being exceptionally helpful in the later stages, giving fantastic customer service - superb. Thoroughly recommend the whole team.

K · 25 October 2023

★★★★★ 5/5

Trustpilot

Thank you for your professionalism

We have used RMJ for many years and they haven’t disappointed. Tammy has been very helpful in attending to all our questions and concerns. The overall team at RMJ have also been very polite and friendly. Would not hesitate to use them again.

Neil’s · 21 November 2024

★★★★★ 5/5

Google

Service is excellent. Linley is very professional, polite and helpful.

Adekoyejo · 3 December 2024

★★★★★ 5/5

Trustpilot

I would like to recommend…

I would like to recommend Robinson&Jackson in welling for the sale of my home Thanks to Scott Anthony Hazel & Adel + big thank you to Tony.I was very impressed with the work they all put in for the sale of our home you will be good hands with this company

Customer · 9 July 2024

★★★★★ 5/5

Google

Rob was very helpful and answered all my questions 👍 …

Peter · 12 November 2024

★★★★★ 5/5

Google

Friendly staff, phone queries dealt with efficiently and very helpful

Sophie · 13 April 2026

★★★★★ 5/5

Google

Tippi is fantastic - super helpful and really friendly. I would highly recommend her.

Maryam · 20 October 2025

★★★★★ 5/5

Google

Georgia very helpful with viewing, good knowledge of the property.

Pratap · 10 April 2026

★★★★★ 5/5

Google

Linley has been lovely always responsive to emails

Deepthika · 4 December 2024

★★★★★ 5/5

Google

Good evening. We viewed a house at 46 Wellington Road today with Mrs Linley from Robinson Jackson and you showed us around the house very professionally, explaining everything to us in great detail. We are delighted and would recommend you for the future and are considering this investment. Thank you very much Anna and Damian Tkaczuk.

Damian · 4 December 2024

★★★★★ 5/5

Google

Rob is a wonderful person I have ever meet with. He is very honest, kind and reliable person.

Cherry · 26 June 2024