Trusted Agent profile · Bromley

Robinson Jackson Orpington reviews in Bromley

4.1

★★★★★ Great

539 reviews across 2 platforms

292 High Street, Orpington, BR6 0NF, Bromley, BR6 0NF

Robinson Jackson's office in Bromley, at 292 High Street, is rated 4.1 out of 5 across 539 reviews on two platforms, including 316 Google reviews rated 4.9.

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4.9 / 5

316

Reviews on Google

This office

Trustpilot logo

223

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

I recently reached out to Robinson Jackson for assistance with a valuation for my remortgage process. Although I purchased my house from them two years ago, John remembered us and was more than happy to help. He provided a desk-based valuation. His service was prompt, professional, and extremely helpful, going above and beyond what was required. I genuinely appreciate his support and would highly recommend Robinson Jackson, to anyone looking for a trustworthy and dedicated estate agent. Their commitment to customer satisfaction is truly outstanding!

Jonathan · 26 June 2024

Agent replied · 24 October 2024

Thank you Jonathan. Thank you for sharing your positive experience, and if you need any further assistance, feel free to let us know! Robinson Jackson Estate Agents Orpington.

5/5

Trustpilot

Angela and Claire the Dream Team

We want to say an, extreme thank you to Angela and Claire and the team for their amazing work in the sale of our house, from inception right through the process and communication was spot on, our house took almost a year to sell, due to the constant change in interest rates impacting buyers they stuck with us during which was a very frustrating time. The best news of all was the phone call from Angela to say congratulations on our Sale.. I do not hesitate recommended them and a big round of applause to both Angela and Claire we cannot thank you enoughSimon & Cheryl xxx

Chezzer · 19 June 2023

5/5

Google

Thank you Robinson Jackson Orpington for the amazing service provided and for taking us through the amazing journey it was buying the first home. Special mention to Linley and Rob who went above and beyond to help us with everything!!!!

P · 29 December 2023

Agent replied · 24 October 2024

Thank you and you are more than welcome. We hope you enjot your first home. Robinson Jackson Estate Agents Orpington.

5/5

Google

I had a viewing with Linley and managed to see the property the day I made an enquiry. Linley was very friendly, professional and helpful. She knew everything I wanted to know about the house!

Lisa · 28 March 2024

Agent replied · 24 October 2024

That's lovely to hear Lisa. Thank you. Robinson Jackson Estate Agents Orpington.

5/5

Google

I spoke to Tippi who was very accommodating. She took all my details and sent some properties via email based on my search criteria. She is currently arranging for me to attend a viewing in the coming days. Very helpful!

Janai · 9 May 2025

5/5

Trustpilot

Happy customer

Big thanks to Michelle and her team at Robinson Jackson Swanley who have just recently sold our property which only took seven weeks to complete from the stage of accepted offer. We were most impressed by their attention to detail, communication and knowledge of the market and local area. If you are looking to buy, sell or rent in the Swanley and surrounding areas then head to these guys as they have been in the area for decades and know the area like the back of their hands

PJ · 1 May 2023

5/5

Google

Thank you to John who was so helpful and sympathetic. I would highly recommend

Elizabeth · 22 January 2026

5/5

Google

Linley is by far the most helpful and friendliest sales personnel I've met so far. Thanks for all your help.

Beatrice · 26 November 2024

Agent replied · 10 December 2024

Thank you so much for the review Beatrice. Robinson Jackson Estate Agents Orpington.

5/5

Google

Steve was quick to answer and follow up with any queries and questions I had during the throughout the entire process of buying my new home.

Camilla · 25 August 2024

Agent replied · 24 October 2024

Thank you Camilla for your kind words! Congratulations on your new home, and we're here if you need anything else. Robinson Jackson Estate Agents Orpington.

1/5

Trustpilot

Do not use them to let your property!

Do not use them to let and manage your property! Tyler from Gravesend is managing our property and it’s useless to pay for it. Nothing gets done on time, dates aren’t met, no calls, she isn’t proactive and just causes more stress. What a waist of money! When asking her about things she doenst even have an answer. Plus they only check the apartment once every 6 months and don’t have one letting manager per property. Do not use them!

Elisa · 21 April 2023

5/5

Google

Linely is so lovely, helpful and empathetic ! She talked me and my partner through the process of purchasing a home and answered all of our questions. She makes the whole process less daunting.

Ada · 28 March 2024

Agent replied · 24 October 2024

Hi Adaeze. It sounds like Linely provided exceptional support and guidance throughout your home purchasing process. It's great to hear that Linely was able to ease any concerns and make the process feel less daunting for you and your partner. All the best. Robinson Jackson Estate Agents Orpington.

5/5

Google

Met with Georgia, really friendly and knowledgeable about about the property, great estate agent would highly recommend using her!

Thomas · 11 April 2026

Agent replied · 16 April 2026

Thank you so much Thomas for your kind recommendation! We’re delighted to hear that you found Georgia friendly and knowledgeable, she’ll be really pleased to hear your feedback. It’s great to know she made such a positive impression, and we truly appreciate you taking the time to share your experience! Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington

5/5

Trustpilot

Glad we chose RMJ

We bought the house 20 years ago from RMJ and decided to sell with them after evaluating several agents and online companies. Was impressed from the beginning with their understanding of the market and the confidence they gave on the pricing, marketing. House was sold after two weeks on the market at the higher end of the pricing bracket.

Sumudu · 12 July 2024

5/5

Google

Linley’s was a Delight , very cheerful & helpful . Answered most of our questions absolute credit to Robinson-Jackson

Sandra · 9 April 2026

Agent replied · 16 April 2026

Thank you Sandra. We’re so pleased to hear that Linley made such a positive impression. … More

5/5

Trustpilot

Simply the best!

We were from way out of area and selling a property for an elderly relative. Robinson Jackson were recommended to us by a neighbour. We were impressed with the company and Scott, in particular, right from the initial contact. In challenging circumstances he and Tony gave us prompt, efficient, sensitive and frank service. They really know the local market and went the extra mile to help us in every way in order to ease our pathway. Communications were timely and effective. The house sold in record time with efficient management from the progressing team. We cannot thank you enough. Carry on doing what you do!

Adele · 14 February 2023

1/5

Trustpilot

Very poor customer service from Tippi Prew at Robinson Jackson

Despite us already having a mortgage in principle, she repeatedly pressured us to use their in-house mortgage services. She stated that without a mortgage in principle we would not be allowed to view the property, even though we had already provided an email from our independent mortgage adviser confirming how much we could borrow. Her approach was unprofessional and made the experience very uncomfortable.

Kamrul · 16 December 2025

5/5

Google

I would just like to say how helpful The staff were in helping me out with a valuation on my mum’s property. A special thank you to John Speer and Susan Fletcher.

Alan · 28 March 2024

Agent replied · 24 October 2024

It's wonderful to hear that you had a positive experience with the staff, in assisting with the valuation of your mum's property. Taking the time to express your gratitude is a kind gesture, and it's sure to be appreciated by those who helped you. Robinson Jackson Estate Agents Orpington.

5/5

Google

Rob has been very kind and helpful with us . He showed us and explained each and every detail and entertained all the questions we had .

Aastha · 26 June 2024

Agent replied · 24 October 2024

That's wonderful! It sounds like Rob has also played a significant role in making your home buying experience positive. Robinson Jackson Estate Agents Orpington.

5/5

Google

Rob was very courteous and professional throughout our viewing of the bungalow on Warren Road. Thanks again for making our viewing such a positive experience!

Tom · 26 July 2024

Agent replied · 24 October 2024

Thank you Tom. It's lovely to hear you had such a positive experience! All the best. Robinson Jackson Estate Agents Orpington.

1/5

Trustpilot

They offer no help or support

They offer no help or support, they are simply a middle company that aims to get people’s money and add an extra unnecessary charge to there invoices , could be avoided

Fellow · 20 August 2026

1/5

Trustpilot

We’ve had a horrendous experience with…

We’ve had a horrendous experience with Robinson Jackson and would recommend avoiding at all costs. As first time landlords, we have had a serious issue with our tenant (including theft, crime & missed rental payments) and Robinson Jackson have done nothing to protect us as landlords. Our property was left destroyed, we are very out of pocket (even with insurance) and months down the line, Robinson Jackson continuously fail us. You never get a response, and when you do it’s often wrong or missing vital information. Would literally go with any other estate agent over them.

Natalie · 29 June 2025

5/5

Trustpilot

Very Professional and kept us well informed

What l liked about these agents were that they are very straight forward to use and upfront. They answer the phone promptly and will call you back if a member of staff is not available. I used the Strood Branch when we put our property on the market in September and within a couple of weeks we had a buyer. We had moved to the West Country in early September and did want someone local to keep an eye on our property which they did at no extra charge while the conveyance was progressing. Michelle was good giving up regular reports as to the process from both sites of the transaction until exchange and completion on 19th December. Thank you for your assistance and professional service to us, we were very grateful.

Neil · 24 December 2022

5/5

Google

Linley & Steve were amazing throughout, from viewings to advising us on how to navigate buying our first home. Would highly recommend.

Maria · 25 August 2024

Agent replied · 24 October 2024

Thank you Maria so much for the lovely review! All the best with your first home. Robinson Jackson Estate Agents Orpington!

5/5

Google

We had an excellent experience with Rob from. They were incredibly knowledgeable about the property and the area, providing detailed information that helped us make informed decisions. They gave us plenty of time to look around, ensuring we didn’t feel rushed, and patiently answered all our questions thoroughly. Their professionalism and friendly demeanor made the whole process smooth and enjoyable. Highly recommended!

Samuel · 12 December 2024

Agent replied · 9 January 2025

Thank you so much Samuel for your kind words and glowing review! We’re thrilled to hear that Rob provided you with such a positive experience. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback! Robinson Jackson Estate Agents Orpington.

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