Trusted Agent profile · Bromley

Robinson Jackson Orpington reviews in Bromley

4.2

★★★★★ Great

537 reviews across 2 platforms

292 High Street, Orpington, BR6 0NF, Bromley, BR6 0NF

Robinson Jackson's office in Bromley, at 292 High Street, is rated 4.2 out of 5 across 537 reviews on two platforms, including 316 Google reviews rated 4.9.

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4.9 / 5

316

Reviews on Google

This office

Trustpilot logo

221

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Google

You can’t give 10 stars can you? I have nothing but praise and gratitude for Steve Perrin and John for their responsiveness and great communication. As new house sellers we were clueless but Steve, with endless patience, was incredibly reassuring, answering my list of questions and leading us through. The process was quite straightforward and reasonably fast, thankfully. We had four estate agents to look at the house. One was ready to put it into an auction, one wanted an extortionate selling fee and the other I struggled to get a word in. Steve Perrin was the perfect, professional, easy-going, experienced and fairly priced one for me! I have no hesitation in wholeheartedly recommending him and I hope he might be able to help me buy a house one day.

H · 9 April 2026

Agent replied · 9 January 2025

Thank you Heather so much for your thoughtful and enthusiastic review! Your kind words mean the world to us. It was an absolute pleasure acting on the sale of Grange Road and we hope now we can find you a new home to purchase. Steve Perrin Branch Manager Robinson Jackson Estate Agents, Orpington.

5/5

Google

I would like to sincerely appreciate Daisy for her outstanding support throughout my house viewing and rental process. From the very beginning, she was professional, patient, and incredibly helpful, making what can often be a stressful experience feel smooth and manageable. Daisy took the time to understand my needs and preferences, ensuring that every viewing was meaningful and aligned with what I was looking for. Her communication was clear and timely, and she was always available to answer questions and provide reassurance when needed. What truly stood out was her dedication and commitment to helping me have a second viewing of the same property at a short notice and assisting me to secure the property. She guided me through each step of the process with care and efficiency, ensuring everything was handled promptly. Thanks to Daisy, I was able to successfully secure a home that meets my needs, and I am truly grateful for her support. I would highly recommend her to anyone looking for reliable and compassionate assistance in finding a rental property.

Rayo · 9 April 2026

Agent replied · 16 April 2026

Thank you so much Royo for your kind and thoughtful review. We’re absolutely delighted to hear about your positive experience working with Daisy. She truly takes pride in providing attentive, personalised support, so it’s wonderful to know her professionalism, communication, and dedication made your journey smooth and stress-free. We’ll be sure to pass along your lovely feedback, she’ll really appreciate it. Wishing you all the best as you settle in, and please don’t hesitate to reach out if we can assist you again in the future. Billy Newlands Lettings Manager Robinson Jackson, Orpington

5/5

Google

Tippi was great showing us around the property! She was really friendly, easy to talk to, and made the whole experience feel relaxed. She explained everything clearly and was more than happy to answer all our questions along the way. …

Maddie · 9 April 2026

Agent replied · 16 April 2026

Thank you Maddie for your fantastic feedback. We’re delighted to hear that Tippi made your viewing such a positive and relaxed experience. … More

5/5

Google

A big thank you to the Robinson Jackson team, Orpington for giving us the best present forever in our life in 2024, our first home in the UK. We are so grateful to your team’s kind guidance and support throughout the journey to our dream. Ms. Linley King is highly professional and she showed much patience to get our viewings to our property done in short notice of time in several occasions. She was very friendly and helpful and she guided us very well in the entire processings. Special thanks to Mr.Rob Berry, Ms. Susan Fletcher and Mr. Steve Perrin for all the kind help. We loved the way you handled the process so smooth and gentle for us without causing any stress or worries. Thank you so much Ms. Linley and team for every little help and we wish the team RJ, an amazing year 2025 ahead with the best top sales. Thank you for everything you did for us….. Wishing your team@ RJ, all the best, The Sree’s

Sreekutty · 2 January 2025

Agent replied · 9 January 2025

Hi Sreekutty. Thank you so much for your wonderful review! We are truly delighted to have been a part of such a significant moment in your life. We pride ourselves on making the home-buying journey as smooth and stress-free as possible, and it’s rewarding to hear that the team could deliver that for you. Wishing you all the very best in the future. Robinson Jackson Estate Agents Orpington.

5/5

Google

Tippi was very knowledgeable of the house I was viewing. Without her input I would not have booked a second visit for my wife. Excellent agent. We have now purchased this house I would like Robinson Jackson for all their help in getting this completed a professional team.

Andrew · 20 October 2025

Agent replied · 22 October 2025

Thank you Andrew for your 5 star review! Robinson Jackson Estate & Lettings Agents Orpington.

5/5

Google

Our dealings with Robinson Jackson concerned buying a property that they were the agents for so they were rather limited. However from my initial call to request a viewing, the speed and manner they dealt with my offer was first class. Within a couple of hours from submitting the offer we had confirmation that it was accepted. On calling into their office in Orpington to introduce ourselves we found the staff, particularly Steve very easy going, polite and a pleasure to deal with. They were also always on the end of a phone or email to answer any queries we had. So thank you. You helped make one part of moving house just a little less stressful John and Sandra

John · 26 July 2024

Agent replied · 24 October 2024

Thank you John & Sandra for sharing your experience with Robinson Jackson. We're pleased to hear that our team, especially Steve, made a positive impression. All the best and thanks again for your lovely review. Robinson Jackson Estate Agents Orpington.

5/5

Trustpilot

Excellent estate agents

We recently bought a house through the Belvedere branch of Robinson Jackson. The sales team were very accommodating, showing and reshowing the house to us and their sales negotiators, especially Charlie Greenway, were excellent at promptly answering all our questions (even the possibility daft ones). It was a smoth transaction and tgey even negotiated to move up the move-in date by a few weekd. Overall, I would highly recommend Robinson Jackson as estate agents.

Paul · 12 November 2025

5/5

Trustpilot

Robinson Jackson Ebbsfleet helped us…

Robinson Jackson Ebbsfleet helped us through our house sale and onward purchase and we had a great experience. There were a lot of complications but Kerstie, Carol, and the whole team worked really hard to keep us moving forward and we felt like we were in very good hands. We'd happily recommend them to anyone looking to move house.

Lee · 11 March 2026

5/5

Google

Despite our process being drawn out and somewhat of a bumpy ride (no fault of Robinson-Jackson), when appropriate Steve and his team in Orpington stepped in and very professionally sorted it out in no time. Steve and the team at Orpington were professional and courteous when dealing with us from the outset and were very prompt when returning our calls and queries. They went over and above what was expected to keep us informed at all times, and manage the anxiety and stresses of the process. Many thanks Len & Laura.

Len · 26 June 2024

Agent replied · 24 October 2024

Hi Len and Laura, thank you so much for your kind words. It's really pleasing to hear we could step in and help resolve the issues. Thank you for sharing your experience, and if you ever need further assistance, don't hesitate to reach out! Wishing you all the best for the future. Robinson Jackson Estate Agents Orpington.

5/5

Google

I recently had the pleasure of working with Robinson Jackson for the purchase of our family home, and I couldn't be happier with the experience. Our agent, Steve Perrin, was amazing. He took the time to understand our needs and preferences, and his expertise in the Orpington and nearby area was evident from the type of properties he suggested and showed us, most of them checked all our boxes. Steve kept us updated throughout the entire process, from viewing properties to making an offer and closing the deal, ensuring we got the best possible deal. I highly recommend Robinson Jackson to anyone looking to buy or sell property. They made what can be a stressful process seamless and enjoyable.

ANURAG · 26 June 2024

Agent replied · 24 October 2024

Thank you Anurag. It's wonderful to hear about your positive experience with Robinson Jackson, particularly with Steve Perrin. Your recommendation of Robinson Jackson is very much appreciated. Congratulations on your new home, and thank you for sharing your experience! If you need any further assistance, feel free to let us know. Robinson Jackon Estate Agents Orpington.

5/5

Google

I had a fantastic experience working with Steven,Linly &Rob during the process of buying my new home. Their professionalism and expertise were evident from the start. They are incredibly responsive, always available to answer my questions and address any concerns I had. Their knowledge of the market was impressive, and they were able to guide me through the entire process with ease. What I appreciated most was their excellent negotiation skills, which helped me secure a great deal on my dream home. They took the time to understand my needs and preferences, ensuring that the property we found was perfect for me. I highly recommend Robins Jackson state agent in Orpington for anyone looking to buy a home - their support and dedication truly made a difference in my home buying journey.

Zenith · 26 June 2024

Agent replied · 24 October 2024

Hi Zenith. Thank you for sharing your feedback. It's wonderful to hear about your fantastic experience with the team. Recommendations like yours are incredibly valuable for anyone looking to buy a home. Congratulations on your new home! If you have any more insights or need further assistance, feel free to reach out. Robinson Jackson Estate Agents Orpington.

5/5

Google

Thank you to both Linley - The Old Coach House & Rob - Doveney Close, for booking me in & showing me round the respective properties. Both were very helpful and able to answer my questions about the properties and have continued with their assistance during what has been a very hectic time. I would definitely recommend the team from Robinson Jackson when viewing properties. I can’t thank you enough for your understanding and help at this time.

Michael · 26 July 2024

Agent replied · 24 October 2024

Thank you for your wonderful feedback! We’re delighted to hear that Rob & Linley was helpful during your viewings. Thanks again, Robinson Jackson Estate Agents Orpington.

5/5

Google

We had a wonderful experience with Linley King at the Orpington branch. From the moment we met her, she was incredibly warm, professional, and genuinely lovely to deal with. She guided us through the property viewing with so much care, taking the time to explain everything clearly and thoroughly. Her friendly approach and attention to detail made the whole process feel smooth and stress‑free. It’s rare to come across someone who combines expertise with such kindness, and Linley truly stands out. We’re very grateful for her support and would happily recommend her to anyone looking for an exceptional estate agent.

Muhammad · 15 January 2026

Agent replied · 22 January 2026

Thank you Muhammad so much for this wonderful review. We’re delighted to hear about your positive experience with Linley at our Orpington branch. Her warm, professional approach and attention to detail are qualities we truly value, and your kind words perfectly reflect that. We’ll be sure to pass on your feedback, thank you for your recommendation.

2/5

Google

Over the years, I've used Robinson Jackson across various locations to buy and sell properties with my business partner and have always had a pleasant experience. However, my recent encounter with Steve Perrin was horrendous and incredibly rude. I called to book a viewing for a house we're hoping to purchase. Since I won't be in the country, my business partner, who would be jointly purchasing the home, planned to conduct the viewing with me on FaceTime. Steve Perrin blatantly refused to book a viewing for us unless both purchasers were present. I calmly explained that we've done this several times before, as we own a variety of properties, and usually one of us views in person while the other joins via FaceTime. Despite this, he was adamant and refused to book the viewing. I am incredibly disappointed by this unprofessional and inflexible attitude. If I were a seller trying to sell my property, I would be appalled to think that prospective buyers are being turned away over such a rigid and unreasonable "policy," especially considering that many investors might live abroad and have representatives view on their behalf. This kind of behavior not only dissuades serious buyers but also tarnishes the reputation of Robinson Jackson. Other consultants I've worked with at Robinson Jackson have been incredible, so this feedback is not about the entire team, but specifically about Steve Perrin. Homeowners should be wary of listing with him, as his approach could significantly hinder potential sales.

B · 27 May 2024

Agent replied · 24 October 2024

Dear Bolu Faseun. Thank you for taking the time to share your feedback. We are committed to providing an excellent service As you can see from other reviews Steve has received excellent feedback from clients so I am very surprised to read your own comments. We also log conversations onto our system and can see that on the property you had shown an interest in the viewing arrangements had been agreed with prior with the seller, one of them being that all purchasers are to be present on the appointments. This is not us having an inflexible attitude. I appreciate that you are not in the country and that you had wished to conduct a viewing over Facetime with your business partner but this would have gone against viewing arrangements already agreed with the seller. I know that you have felt this to be rigid but in not us being unreasonable. Steve had kept professional whilst explaining this to you. I can see that straight after your phone conversation with Steve, he advised the seller of your situation to see if they would give you an opportunity to view. Steve then called you back to book your viewing & left a voicemail whilst also sending you an email. Steve also left you another voicemail and sent a you text message later that afternoon. Steve tried contacting you four times that day to book your viewing but you did not respond. If you are still interested in arranging a viewing for this property or need any further assistance please call the office and we will be more than happy to help. We are available 7 days a week on 01689 833322. John Speer, Branch Partner Agents Orpington

5/5

Google

I am currently in the process so far purchasing my property with Robinson Jackson, Linley was the first person I spoke to about the house in regards and I always have requested to speak to her up until now since she has made the process very seamless for us, she is very thorough and understanding I trust her with her work within the company just can’t wait to pick the keys up after the closing is done 🤞🏻

Armand · 26 June 2024

Agent replied · 24 October 2024

Hi Armand. It's fantastic to hear that your experience with Robinson Jackson, has been so positive during your property purchase. Our sales progression team will hapilly deal with any further quiries for you and hopefully you can pick up the keys soon. Robinson Jackson Estate Agents Orpington.

5/5

Google

Just wanted to say a big thank you to Tippi from Robinson Jackson, we had a wonderful property viewing. Tippi was very knowledgeable and we’ve already booked another viewing!! Thanks Tippi.

Adrian · 15 January 2026

Agent replied · 22 January 2026

Thank you so much for your kind feedback Adrian! We’re delighted to hear you had such a wonderful viewing with Tippi. Her knowledge and enthusiasm really do make a difference, and we’re so pleased you’ve already booked another viewing. We’ll be sure to pass on your lovely comments, thanks again! Robinson Jackson Estate Agents Orpington.

5/5

Google

We had a great experience with this estate agent from start to finish. Communication was clear and timely, and they were always happy to answer questions. The process was handled professionally and efficiently, which made everything far less stressful. I would happily recommend them to anyone looking to buy or sell a property. Thanks to Daisy for guiding us from the start.

Shanique · 20 January 2026

5/5

Google

Rob Berry has been superb in marketing and managing my first house sale. His knowledge, advice and guidance during the whole process has made it easy and stress free. I recommend this estate agent because of their friendly, personal approach, where nothing is too much trouble. We’re extremely happy with the overall experience and would highly recommend them to anyone else. Thank you so much guys!!

Ruari · 12 December 2024

Agent replied · 9 January 2025

Thank you so much for your kind words and glowing review! We’re thrilled to hear that the team gave you such a positive and stress-free experience with the sale of your home in Hearns Road. Wishing you all the best in your next chapter, thank you again for choosing us! Robinson Jackson Estate Agents Orpington.

5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Chris throughout my home-buying journey. From the very beginning, communication has been excellent, always prompt, clear, and informative. He’s been incredibly helpful at every stage, patiently guiding me through the process, answering all my questions, and making sure I felt supported the whole way. It’s rare to find someone so responsive and genuinely invested in helping you make such an important decision. I highly recommend Chris and the team at Robinson Jackson to anyone looking to purchase a home!

Zohal · 14 July 2025

5/5

Google

I have had a great experience with Robertson Jackson Orpington! Linley was very professional and friendly and made me feel at ease as a first time buyer. The property she kindly showed me is the house that I have been successful in purchasing. Linley and the team have been very helpful throughout the process which has been smooth and I am very grateful to them

Rebecca · 10 December 2024

Agent replied · 9 January 2025

Thank you Rebecca. It's lovely to hear the team have been helpful throughout. We wish you all the best in your new home. Robinson Jackson Estate Agents Orpington.

5/5

Trustpilot

Libby was our agent

Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company.

Callum · 2 September 2026

5/5

Trustpilot

Kay at RMJ was amazing!!

We recently bought our new home through Robinson Michael Jackson and was extremely lucky to have Kay dealing with our case. It was a more complex transaction than normal and came with more than its fair share of challenges, but Kay was nothing short of amazing throughout the entire process. She worked tirelessly to keep things moving forward, constantly going above and beyond to resolve issues and keep us informed. Her communication was clear and consistent, and her determination to get things completed was genuinely fantastic.

Dave · 13 June 2025

5/5

Google

Great job by Robinson Jackson Orpington in marketing and letting my property in the town. I particularly appreciated the help of Daisy, Em and Emily who were very professional and kept me up to date and informed at every stage in the process. They found a tenant who was a very good match for the dwelling and I am sure will be very happy at the modernised property which should have everything they need. Many thanks to you all at R-J Orpington

J · 19 November 2025

Agent replied · 22 November 2025

Thank you so much for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our Orpington team. Daisy, Em, and Emily will be thrilled to know their professionalism and regular updates made the process smooth for you. We’re pleased to have found a tenant who’s a great match for your beautifully modernised property, and we’re confident they’ll be very happy there. Many thanks again for choosing Robinson Jackson Orpington, we’re always here if you need anything in the future. Robinson Jackson Lettings Orpington

5/5

Trustpilot

RMJ were excellent with my recent house…

RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. Highly recommend! Zara

Zara · 9 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robinson Jackson's Google reviews

Questions about Robinson Jackson Orpington

How many reviews does Robinson Jackson Orpington have?

Robinson Jackson's Bromley office has 537 reviews across two platforms: 316 on Google, 221 on Trustpilot (across the whole business).

What is Robinson Jackson Orpington's rating?

Robinson Jackson Orpington is rated 4.2 out of 5 across all 537 reviews, and 4.9 out of 5 on Google from 316 reviews.

Where is Robinson Jackson's Bromley office?

Robinson Jackson Orpington, 292 High Street, Orpington, BR6 0NF, Bromley, BR6 0NF.

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