Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHow refreshing to work with a lettings agent who goes out of their way to help, and tries to find your ideal property. Liam was an absolute star and I highly recommend.
A · 30 May 2021
Agent replied
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleHigh level of customer service with a very prompt response time from Keely Wesley who manages a rental property for me. Keely, has always delivered on every request and manages client and customers’ expectations. Thank you Keely.
Andrew · 28 July 2019
Agent replied
Thank You Andrew, i will pass on your kind review to Keely.
Many Thanks, Sarah
★★★★★ 5/5
GoogleJust used Mann to rent our first property. Robin was friendly and very helpful. Everything moved quickly.
Daisy · 2 March 2023
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThink twice before renting through this agent. When it comes to getting the deposit back,their so called Deposit Specialists are borderline useless. They don’t return emails,constantly get their facts wrong,this is from personal experience. Do yourself a favour and go elsewhere
David · 19 August 2024
Agent replied · 26 August 2024
Thank you David for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHuge thanks to Scott and the team who did a fantastic job. Scott was always very prompt, professional and polite and made the whole process much easier. I’m happy to recommend their services.
Lee · 3 August 2020
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleMe and my girlfriend have been struggling for a little while to get a flat because of many reasons (one of these being that we are both from outside of England) and yet, our agents Lara, Liam and Scott have been working so hard to help us get the flat we had our eyes on quickly, and safely; Answering all calls, texts or mails within minutes.
It has been a crazy ride, but they sure made it a lot easier than it should have been. Huge credits to their company.
Thank you
Quentin · 30 July 2020
Agent replied
Thank you for taking the time to leave us your wonderful 5* review! It is great to read such positive words and I will of course make sure your kind words are made known to the team. Best wishes, Scott
★★★★★ 5/5
GoogleAfter meeting many agents, I decided to use the service of Ben Davy at Mann. His professionalism knows no bounds. He explained the process to me methodically and sincerely. He secured me a tenant of highest calibre. A few months down later I had a problem with my boiler and he went out of his way to accompany three site visits and saved me thousands of pounds. I am personally indebted to his service. A great guy with a genuine aptitude to customer service.
Neil · 28 July 2019
Agent replied
Thank you Neil. Best wishes, Mark
★★★★★ 5/5
GoogleThe service I have received as a landlord over the last few years has been second to none!! These guys really know their stuff and are hot on anything that may come up. They found superb tenants for me quickly who have now been with us for two years and are great! Piara our property manager is so on the ball and makes my life so easy managing anything that is needed quickly and professionally. Honestly couldn’t be happier with the support, advice and service from these guys. Looking forward to many more years in partnership.
Laura · 28 July 2019
Agent replied
Thank you for taking the time to leave us this excellent review, it's great to see that the Mann team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleReally excellent service overall. Superb communication throughout and Laura was a pleasure to deal with.
Deano · 30 July 2022
Agent replied · 30 July 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePerfect communication, nice persons. Helped us to find new home very fast with minimal efforts from our side. I recommend Liam, Scott and Lara as highly professional team.
Dmytro · 6 December 2019
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation. Kind regards, Donna
★★★★★ 1/5
GoogleTotally blaise communication. Ask me to uphold an obligation, yet they scurry over theirs. Useless time wasters.
69 · 13 April 2025
Agent replied · 13 April 2026
Thank you for sharing your feedback with us. I'm sorry to hear about your experience and any inconvenience caused. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat team and very helpful, and Lara and Scott were very helpful and provided me with plenty of options when looking for a property. Can’t thank them enough.
Joe · 28 July 2019
Agent replied
Thank you Joe for your 5* review! It is great to read that you had such a wonderful experience and I will of course pass your kind words onward. Best wishes, Scott
★★★★★ 5/5
GoogleFound maddie mcwilliams very pleasant and her knowledge was very reassuring .
Stephen · 2 June 2025
Agent replied · 13 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleAmazing peaople,very professional agency always ready to help us with any doubts or questions.We found our dream house thanks to them.
Special thanks goes to Jay Robson that follow our purchase from the beginning.
Many Thanks for everything 🙏
Claudio · 21 April 2024
Agent replied · 20 June 2024
Hi Claudio, Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleEmilia was extremely helpful and patient throughout the process of purchasing a flat. Mann's service was great and I would definitely use them again in the future.
Aidan · 28 July 2019
Agent replied
Thank you for your kind words and 5* review! Best wishes, Scott
★★★★★ 5/5
GoogleLinda was great through our flat sale, proactive and fair throughout the negotiation and legal process. Thanks for helping through what can be a nerve-wracking process!
I · 28 July 2019
Agent replied
Really great to read another 5 star review for the Beckenham branch of Mann Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Sarah.
★★★★★ 5/5
GoogleJason & Donna are both wonderful, went above and beyond to get me moved in by the date I needed. Very helpful pushed to get everything sorted.
Anthony · 21 October 2024
Agent replied · 24 October 2024
Hi Anthony,
Thank you for your wonderful 5* review! We're thrilled to hear that Jason and Donna were able to assist you so effectively and ensure your move went smoothly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEveryone was great and the process swift, efficient and professional. Ryan Broadbridge was fantastic to deal with and would recommend his services in the future.
Jamie · 22 September 2019
Agent replied
Thank you Jamie for the amazing 5* review of your experience with our local Mann team. Many thanks for the recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleReally helpful and friendly team. Jay was fantastic at coordinating while I was travelling. thank you so much !
Kat · 23 May 2024
★★★★★ 5/5
GoogleLinda was great through our flat sale, proactive and fair throughout the negotiation and legal process. Thanks for helping through what can be a nerve-wracking process!
Isobel · 13 November 2018
Agent replied · 11 November 2024
Really great to read another 5 star review for the Beckenham branch of Mann Estate Agents. Thank you so much and congratulations on the sale of your property. Your comments will be passed on to the team. Kind regards, Sarah.
★★★★★ 5/5
GoogleAmazing service from start to finish, couldn't have asked for a better team to support with my move! Tony in particular was always on hand to ensure I was comfortable with the proceedings and kept up to speed at all times. Can't fault my experience with Mann.
Isobella · 27 August 2023
Agent replied · 27 August 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleDo not let with this agent
The so called “manager” of the branch Samuel Freeman lacks basics communication or comprehension skills unsure why such a person will be allowed to head a …
Fortune · 23 August 2025
★★★★★ 5/5
GooglePiara Ullah has been very helpful and responsive in getting quotations and follow up with the replacement of the boiler for our tenant.
Raymond.
Raymond · 31 July 2019
Agent replied · 30 July 2023
Thank you for your fantastic 5* review of our dedicated team.
Best wishes, Emma
★★★★★ 5/5
GooglePiara Ullah has been very helpful and responsive in getting quotations and follow up with the replacement of the boiler for our tenant.
Raymond.
Raymond · 28 July 2019
Agent replied
Thank you for your fantastic 5* review of our dedicated team.
Best wishes, Emma
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.