5/5
TrustpilotGreat Agency
Thanks Rosie for being very helpful and responding to all my emails in no time. If you have any questions or concerns during your tenancy Rosie will help you
Trusted Agent profile · Bromley
Daniels Property Services Bromley reviews
★★★★★
767 reviews across 2 platforms
422 Downham Way, Bromley, BR1 5HR
Daniels Property Services's office in Bromley, at 422 Downham Way, is rated 4.5 out of 5 across 767 reviews on two platforms, including 97 Google reviews rated 4.5.
Reviews
Every review we hold for the Bromley office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleBig thanks to Sam in the Downham branch who sold my flat in a week. Great service!!
Agent replied · 13 June 2024
Hi Emma, Thank you for the great review. We are delighted that we was able to help you achieve the sale so quickly!
5/5
GoogleThanks to Kevin and Sam from Daniels on selling my fathers property, very helpful and very professional service, I highly recommend their company.
Agent replied · 24 August 2024
Our pleasure
5/5
TrustpilotHaving been given 2 months notice to…
Having been given 2 months notice to vacate our rented home after 13 years, Satheeskumar couldn't have been more helpful and assisted me every step of the way from the date we were given notice to the day we moved out an thereafter. He was an absolute pleasure to deal with and I thank him sincerely for his guidance and patience.
Agent replied · 24 August 2024
Thank you for your wonderful review. Kind regards, Karen Gunner
5/5
TrustpilotThank you Shiqueras for a quick…
Thank you Shiqueras for a quick response regarding Fridge Freezer replacement. New FF ordered and replaced within days. Fantastic communication, quick reaction 10/10. Thank you
5/5
TrustpilotEbony Ramsey
Ebony Ramsey contacted me regarding my rental property. She was able to deal with my heating / gas service issues promptly.Thank you for the efficient service Mr Ismail
Agent replied · 24 August 2024
Thank you for leaving a positive review. Kind regards, Karen Gunner
5/5
TrustpilotProfessional assistance
Charlotte Evans was extremely helpful and professional in assisting me with recent plumbing problems in my property.
Agent replied · 15 June 2024
We are pleased to know that your experience with us was a pleasant one. Thank you for taking the time to share your feedback, your words are greatly appreciated.
5/5
TrustpilotVery Good and Infomative Service
Jacqueline Petrova is my favourate portfolio manager. Always keep me updated with what's happening with the property. Swift respond to emails. Good work!
Agent replied · 24 August 2024
Thank you for your review. Kind regards, Karen Gunner, Customer Services Manager, CHOICES
5/5
TrustpilotChantel has been absolutely amazing
Chantel has been absolutely amazing. Helped me out no end and made the last part of the handover easy. Keeping me well informed every step of the way.Thank you so much Chantel
5/5
TrustpilotVery organised letting agents
Very organised letting agents! Informative emails once you have signed your tenancy agreement explaining what to do for any situation. A Online portal to report any issues in the property. Very helpful staff especially Hannah who answered my many questions with patience and Faye who arranged our viewings, paperwork and moving in and she kept me updated throughout!
1/5
TrustpilotDon’t rent property from them,very rude…
Don’t rent property from them,very rude and boastful staff because they think you are renting from them so you are good for nothing. They are only good for landlords. I have 4 children and I don’t have cooker for the past 4 days and they expect me to be happy. Very very rude and the manager was telling me their managing 100 plus properties so they are busy to get me and my children cooker. Hmmm
Agent replied · 24 August 2024
We are sorry to hear you’ve been disappointed in the service you have received. Please contact our Compliance Director Stephanie Prior stephanieprior@choices.co.uk with full details so that she can resolve this for you.
4/5
TrustpilotGreat customer service from Rachel
Have been with Chocies as a landlord for just over a year. Rachel has been great managing a few issues we’ve experienced, always looking into the concerns quickly and in detail and providing regular updates. She’s always very friendly and polite and gives me confidence that my account is in good hands!
5/5
TrustpilotAwesome support with Supplier
I recently communicated with Denisa with regards to a compliance that was about to expire. I had lots of practical issues getting this done so rang Denisa to explain. She reassured me and asked me to keep in touch. She even offered to chase the supplier for me .I agreed to this as it was an enormous help. Everything has gone through and I am frankly blown away by Denisa's commitment and support. Above and beyond. Many thanks.
5/5
TrustpilotFrom worrier to warrior!
Called up to discuss giving notice for a place as we were worried when someone on a previous call told us we may have to pay extra. But I talked to Hannan who assured me there was no reason we would be charged more based on when we gave our notice. She made me feel so much better. Kind and friendly and very professional. I'd be delighted to deal with her again! 😊
Agent replied · 24 August 2024
Good afternoon, thank you for such a positive review, we are continually working on our customer service to ensure that all of our customers questions are dealt with quickly and efficiently.Kind regards,Karen Gunner, Customer Services Manager, CHOICES
1/5
TrustpilotCAMELOT COURT STUDIO FLAT
Just viewed a studio apartment in Camelot Court. Ifield. Crawley. West Sussex.
5/5
TrustpilotSam was very helpful
Sam was very helpful, quick response thanks again Maurice
Agent replied · 24 August 2024
Thank you for your positive review. Kind regards, Karen Gunner, Customer Services Manager
4/5
TrustpilotGreat Service
Rosie Thompson was very kind, always answered quickly my emails and was much helpful when I had some concerns on the house and furniture. Great Portfolio Manager highly recommend!!!
5/5
TrustpilotHi Freya and Fahad and the admin team…
Hi Freya and Fahad and the admin team were great and they handled the rental side professionally and efficiently. Great team Freya was especially good answering all my questions straight away as I was unsure to go with choices.
5/5
GoogleDespite the shut down, they have worked very hard to sell my property. Special thanks to Nicola for her excellent service.PositiveProfessionalism
Agent replied · 24 August 2024
Going the extra mile!
5/5
TrustpilotI have been with choices for 7 years…
I have been with choices for 7 years now and this is second time I received excellent customer service. Thank you so much Shiquerah Smith, please keep it’s up
5/5
TrustpilotAmy is a top class property manager
Amy is a top class property manager, I’m an agent myself so I know it’s not an easy job but always responsive and did things in good time would recommend her highly.
5/5
TrustpilotAmy Francis - Always delivers a professional service
It's always a pleasure having Amy deal with any issues that my tenants have. Amy is on it straight away every time and always finds a resolution. Amy has been resolving issues for my house for many years and she's always my go to person. Thanks again Amy for all your help.
5/5
TrustpilotIt as been a wonderful experience
It as been a wonderful experience. I was well attended to the staffs are professional and very polite. All thanks to Fahad for making every process smooth and easy I really appreciate Fahad. I give you 100 star
5/5
TrustpilotThanks to Shiquerah Smith for your…
Thanks to Shiquerah Smith for your recent help with progressing my deposit dispute. You're knowledge and speedy responses have been appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
