Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuperb service
We had superb service from the Southwater branch from start to finish. We had plenty of obstacles during our move, but Dionne, Julie and Emma were always available to help us. In what was a difficult process they made things so much easier.
Michael · 23 September 2025
★★★★★ 5/5
TrustpilotI cannot thank you enough Claire and Maddison!
My first dealing with C&W Southsea was back in 2019 when I was looking to buy a property in Southsea, Zoey McGovern dealt with my enquiries. She was very helpful and patient with my specific requests. Even though I ended up not buying, I still recall the way Zoey dealt with process, thank you Zoey.Last month I decided to go to the market again and see if I can find the property of my dream, I rang C&W Southsea and was told that Zoe is working in a different branch now and was transferred to Claire Schindelka and Maddison Oksuz, both are no difference from Zoey at all, felt I'm still dealing with the same person, same patience same professionalism and the willing to help from them is so assuring, Claire and Maddison found the right property in few days, viewed it the next day and now in the buying process. I cannot thank you enough Claire and Maddison .Lastly I have to mention the mortgage advisor Ian Langford who I dealt with first in 2019, when I called him last month, he remembered me and straight away found me a good mortgage deal, thanks as always Ian.Thank you C&W Southsea for choosing just the right people.
Luay · 21 February 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Zoey, Maddison, Claire & Ian. I will be sure to pass your comments along and I wish you all the best for the future.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWhile it took a while to sell our house…
While it took a while to sell our house due to economic climate, the team were always very helpful. Once the house was sold we were kept fully informed of what was happening. Julie was also constantly keeping in touch with our buyer's solicitors who at times were very slow. We do not plan on moving again but would definitely recommend them
MRS · 14 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Cubitt & West and in particular Julie, our Senior Sales Progressor. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 3/5
TrustpilotEstate agents fine, AP lawyers awful
As estate agents the service was fine, David was very pleasant, but in hindsight lacked accuracy about the property and sellers position. Mo the branch manager was always professional and helpful and go to when things got confused. Julie Bramble as a sale progresser was the one person who made the purchase bearable kept us updated on a weekly basis once our purchase started to move. Cubit did recommend a financial advisor Wayne who was brilliant efficient and effective even though we didn't need his help in the end he helped supported and gave us options when our sale went south. We used Cubits lawyers (AP Lawyers) after a little hard sell by David and this turned out to be major mistake. NEVER able to get hold of them on the phone (they are based in Leeds) always went to voicemail, it would seem it was a method of screening if they felt your call was important enough to be considered, calls never returned even on exchange day. In addition lawyer did not seem to have any idea how people bank in modern times, or actually give ay advice more offer you options and ask you which you might prefer. I would not recommend the lawyers to anyone they made the whole house purchase almost unbearable.
Mick · 10 February 2021
Agent replied · 23 October 2024
Dear MickThank you for taking the time to leave your review. We welcome all feedback and are pleased to note that the service you received from us overall was good and that you were very happy with the advice provided by our Mortgage Advisor.We appreciate that this process can be stressful and are pleased that Julie and the team are doing everything in their power to progress your purchase.We are disappointed that you have been unhappy with the level of communication received from AP Law and apologise for any inconvenience that this has caused you. We understand that they have been in contact with you directly regarding your concerns and we trust that they will maintain a good level of communication with you moving forward. If you would like to discuss your comments in more detail, please do not hesitate to contact our Customer Relations department on 017020 540802 or customer.relations@arunestates.co.uk.Kind regardsCubitt and West
★★★★★ 5/5
TrustpilotJulie Bramble- Senior Sales Progressor
Throughout the process from the accepted offer right up until exchange Julie was brilliant. When we struggled to get hold of the conveyancer, due to massive current workload, Julie kept us informed of updates and was highly tenacious in the closing hours of exchange enabling us to get agreements in place at the 11th hour on the Friday afternoon. The role is vital IMHO as it acts as an information conduit when the conveyancer's are busy on other cases, we don't think that the exchange would have happened when it did without this the important intervention of Julie & Mo at C&W
Steve · 10 February 2021
Agent replied · 23 October 2024
Good afternoon Mr & Mrs Rowlands,Thank-you for your kind words about Julie, our Senior Sales Progressor. I wish you all the best for the future.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
GoogleCurran and Pinner were so incredibly helpful and the process of viewing, accepting and moving in was effortless!! Special mention to Billy who was so professional and efficient with everything! Thank you so much
Kayleigh · 16 December 2025
★★★★★ 5/5
TrustpilotMy past and resent dealings with Mo…
My past and resent dealings with Mo Hussain at the Portsmouth Branch at Cubit & West has been unbelievable from the first time i spoke to him on the phone and then he arrived at my daughters house.Mo, is professional, courteous, friendly and willing to provide as much information required to confirm he knows the market and its trends.thank you Mo and your team for just being honest, thanks, Paul 26.07.22
Paul · 26 July 2022
Agent replied · 23 October 2024
Good afternoon Paul,Thank-you for your kind words about Mo from the Portsmouth office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil Piper Senior Operations Director
★★★★★ 4/5
TrustpilotThank you Charlotte…
If you happen to get Charlotte who is now based in the Brighton office but was in Bognor when we met her you can be assured of her professionalism whilst being kind and considerate through the ebb and flow of house purchasing. Thank you Charlotte for your support. In general I would suggest C&W rethink recommending JS Law to their clients. We had our own solicitor but were hamperred frequently by the chain above using their services for conveyancing.
Lyn · 21 April 2021
Agent replied · 23 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAmazing Service!
I called the Southsea office for the first time on a rainy miserable Monday feeling stressed that I couldn't find my ideal house, and spoke to Claire. Wow, I can honestly say not only was she a ray of sunshine, she was so efficient and helpful, taking the time to make my feel a truly valued customer. Claire provided the balance of professionalism versus friendliness perfectly, exactly what we all need, even more so in these extremely difficult times. She also put me in touch with a mortgage advisor that was equally efficient and helpful. Due to Claire's first class service, really understanding what I was looking to buy, recommending a house to me, quickly arranging a viewing, answering all my questions, two days later I had an offer accepted on my new house, that ticks all the boxes! I couldn't recommend Claire highly enough!
Belinda · 28 January 2021
Agent replied · 23 October 2024
Good afternoon Belinda,Thank-you for your kind words about Claire from our Southsea office - I will be sure to pass your comments along and I hope the Purchase of your new home goes well.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotAs a buyer
As a buyer, I'm completely happy with the support I've received from Karen Fogarty throughout this process. From the very beginning, Karen has been on hand to answer all of my queries via phone and email. In fact, I was surprised at how quickly she responded - often within minutes. She gave supportive friendly advice and was excellent at representing the needs of myself as well as the vendor. She is very personable, efficient and installs confidence in the process. I'm a very
Deryck · 27 January 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAlice is an amazing agent
Alice is an amazing agent - she was so knowledgeable about the property she showed us. She knew the house's history, where everything was(which I'm surprised that many agents don't ie. washing machine) and when areas of the house were renovated. Although the home was in great condition and very modern, she also gave a lot of suggestions of how we could improve things further from the garden to the garage. I would 100% recommend Alice as an agent and her expertise.
Lisa · 27 January 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotClaire and Wayne have been brilliant!!!
Claire was an enormous help with our first time buy. From our very first phone call, Claire was enthusiastic, professional and friendly. Out of all the properties we had viewed with various other estate agents, she was by far the most helpful and eager. She introduced us to Wayne who has been brilliant while arranging our mortgage. The meetings we had with him felt very thorough and we left with an in depth understanding. The pair of them have made the experience really pleasurable as they can answer any questions we have immediately and are quick to respond with emails and returning phone calls. We thank them both!
Harry · 26 January 2021
Agent replied · 23 October 2024
Good afternoon Harry,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Claire & Wayne. I will be sure to pass your comments on and I wish you every happiness for the future.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotA big thankyou to all your staff
I recently sold a property in Waterlooville and I was unsure on the procedure in selling a property. Cubit and West Waterlooville was my first point of contact and they went out of their way to make the survey,photos and veiwings as smooth as possible. Then I moved to cubit and West portsmouth and Julie Bramble and her most experienced team finalised the sale. A very big thank you to all the staff at both branches.
Tony · 8 November 2021
Agent replied · 23 October 2024
Good morning Tony,Thank-you for your kind words about the Waterlooville office and in particular Julie- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotVery helpful
Dan was very helpful in showing us a property that we found that we liked. Two viewings were held so all the prospective tenants could see the property. We were able to negotiate the fine details and smoothly commence the moving process. Everything went well.
Ryan · 21 June 2024
Agent replied · 23 October 2024
Hi Ryan,Thanks for your review, we're delighted you were happy with our service. We wish you all the best in your new home!Best of luck, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotThat a HUMAN is always there ready to give advice. a
Marcus was great, he understood my panic and emergency to rent my property due to the mortgage increase. What can I say. Marcus achieved all this in a few days. Within 2 weeks the home was let and moved into. Paperwork and tenants all made simple. Even for me. Thank you Marcus.
Jane · 1 February 2024
Agent replied · 23 October 2024
Hi Jane,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Marcus, has been and how simple he's been able to make the process for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWe would like to say a massive thank…
We would like to say a massive thank you and highly recommend Garry Wheeler - a sale progressor from Cubit and West Peacehaven branch. He was so helpful and very proffesional and helped us to chase solicitors and move forward with whole process of buying and selling. He was incredible and purely because of hime we have sold our flat and moved to our dream house. Thanks Garry!
Magdalena · 1 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotReliable, efficient & helpful service
C&W helped us to sell our late mother's house, dealing with marketing & viewings and liaising between all parties including the buyer and solicitors. Julie Bramble, the Senior Sales Progressor, was always cheerful, helpful and efficient, replying to all queries within a very short time and prompting third parties when required, without having to be asked. Julie is an asset to the company.
André · 12 April 2023
Agent replied · 23 October 2024
Good afternoon Andre,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotA* Star Service at Cranleigh C&W
An exceptional team who have gone above and beyond to help me. They have all made a stressful process a lot less stressful and significantly smoother. Special thanks to Kerry-Ann who has the patience of a saint and always goes the extra mile to assist you. I am so grateful for all the help and emotional support!
Emma · 27 September 2023
Agent replied · 23 October 2024
Dear EmmaThank you for leaving a review! It's great to hear how positive your experience with our agents has been and we're delighted they've gone above and beyond to help make your process as stress-free as possible.Best wishesBecky JenningsSenior Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service from Beth in Chichester
Beth went above and beyond to help us find our perfect property. Very friendly and professional from the viewing up until the key collection. Have received communication through out the process and Beth has always been available at the end of the phone or email to answer any questions and provide information. Excellent Service thank you Beth.
Terri · 22 September 2023
Agent replied · 23 October 2024
Hi Terri,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Beth, has been and how she's gone above and beyond to help you find your perfect property, whilst also supporting you throughout your entire process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotVery friendly
Very friendly. Helping you as much as they can
Amber · 8 October 2026
Agent replied · 10 October 2026
We're glad you enjoyed your experience with our supportive team at Cubitt & West Reigate. Thank you for taking the time to share your kind feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotExcellent communication
Shaun has been fantastic in pushing the sale of our property forward and chasing the relevant parties and keeping us updated on an almost daily basis. I had expected to do a lot of the ground work for this, after previous experience with other estate agents, but have been very pleasantly surprised to have had this burden taken off me this time! Would highly recommend and would not hesitate to use again in the future. Thank you Shaun!
Ravenswood · 18 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotMs Taylor Davies Senior Sales Advisor Peacehaven
I would like to highly recommend Ms Taylor Davies for an absolutely brilliant exercise in 'apparently seamless selling'. Following another review of a bungalow in Peacehaven, she advised another perfect property was coming on to the market on Saturday . Taylor was totally correct in all aspects, we made a successful offer which has been accepted. I hope the Directors and Senior Managers are aware of this brilliant member of Staff they have on their hands. Steve Barnes
Steve · 7 March 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
Trustpilot5 Stars for Cailean
Cailean was excellent and made up for the short comings of certain other staff members within the branch. He was responsive, conscientious, helpful and also went above and beyond to try and help us escalate enquiries that weren't his direct responsibility. To Cailean alone I give 5 stars for taking responsibility of our purchase. I hope other staff members learn to embody his traits and the respect he shows to his clients.
Andy · 17 March 2022
Agent replied · 23 October 2024
Dear AndyThank you for taking the time to write a positive review about Cailean at our East Grinstead Branch. We will certainly take on board your comments but are glad that Cailean could help you out as much as he did.We will be sure to pass this on to Cailean.Kind regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotAmazing experenice start to finish
Amazing experenice start to finish, we left our contract early, they timed us leaving with the new teants almost semesley and throughout our contract were extremely helpful and quick to get back to us. Which we feel puts them above previous estate agents we've had. We wanted to say a huge thank you to Marcus in particular ! Will defenitly be using you guys when its time to buy our first home.
Ellie · 22 February 2022
Agent replied · 23 October 2024
Good afternoon Ellie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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