Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLost engagement ring !
Big shout out to Thomas Goodchild (of lettings and customer care) who is always there when I need him. Last time it was my shower and this time (through no fault of my own) it was my engagement ring that fell down the drain. I was absolutely devastated and so I got through to Thomas who called me to arrange the plumber to come as quickly as he can. Within a day the swift arrangements were made and then Thomas also phoned me after to check that everything had been sorted out for me. I'm so grateful for him always being on hand to sort out all my maintenance issues whenever I have any. He's awesome. Thank you so much for all the excellent service you have provided!
PEDRINA · 21 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team member at Cubitt & West Horsham. It's wonderful to know that we were able to assist you promptly with both your shower and, especially, with the recovery of your engagement ring. We understand how distressing such a situation can be, and we are glad we could provide such excellent and swift support. Your kind words about our consistent service mean a great deal to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotJust wanted to say how pleased I was…
Just wanted to say how pleased I was with the team at the Patcham branch. Eloise and Veronica have been a pleasure to work with throughout and I have to make a special mention to Zak who came out late on a Friday August bank holiday weekend to help me get settled in. I would not hesitate in recommending them and look forward to working with them again in the future.
Neujuice · 1 September 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team at Cubitt & West Patcham. It's wonderful to know that our colleagues were a pleasure to work with and that one of them went above and beyond to help you settle in, even on a bank holiday weekend. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotCubitt were great from start to finish
Cubitt were great from the start of the process to the end. Zoe sold the company well, explained the process and organised some fantastic photographs. The sales team were efficient and communicated well during viewings. After a quick sale Julie oversaw the progress of the chain and kept us regularly informed. Moving is a difficult experience and Cubitt made it as stress free as possible, would recommend to anyone selling their home.
Colin · 25 August 2026
Agent replied · 22 September 2026
We are so happy to hear about your positive experience with Cubitt & West! We appreciate you acknowledging the hard work of our team in making your moving process as smooth as possible. Your kind words mean a lot to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotViewings with Lucia
Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.
Andreea · 29 August 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your positive experience with us at Cubitt & West! It's wonderful to know that our team member was so helpful, accommodating, and knowledgeable during your viewings. We truly value your kind words and look forward to building a strong working relationship with you.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotWe had a great experience with Julie…
We had a great experience with Julie the sales progressor at the waterloovile branch throughout our house purchase. She was friendly, professional and always kept us updated on how things were progressing. Julie was quick to respond to any questions we had and helped keep everything moving along, particularly during the more stressful parts of the process.
Brooke · 25 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with Julie and our team at Cubitt & West during your house purchase. It's wonderful to know that our efforts to keep you updated and supported throughout the process were appreciated, especially during stressful times. We truly value your kind words and recommendation. Thank you for sharing your feedback; it means a lot to us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotHavant branch
I bought a property through the Havant branch. Wasn’t the smoothest of sales, due to myself hiring some solicitors that weren’t helpful. Julie Bramble was who I dealt with throughout the sale and she was nothing short of exceptional. Being a first time buyer, she was extremely helpful and understanding the whole way through.
Jorden · 7 September 2026
Agent replied · 22 September 2026
We're so happy to hear about your positive experience with our team in Cubitt & West Havant, especially as a first-time buyer. It's wonderful to know our team provided exceptional support throughout your property purchase. We appreciate your kind words.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotFantastic level of customer service
My experience with cubitt and west has been fantastic from the get go. They have been very helpful and always there to answer questions if I had any. They reply super fast and if you phone them, they are more than happy to speak on the phone with you. A special mention for Julie who has been fantastic throughout my whole sale of my property. We had a few things go wrong in the chain and she has been fantastic guiding me through it!
Kirbie · 24 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience with us at Cubitt & West. It's wonderful to know that Julie and our team was helpful and responsive, always there to answer your questions. We truly appreciate your kind words, especially regarding the support provided during the complexities of your property sale.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotExcellent Service!
We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic.
Natalie · 9 September 2026
Agent replied · 23 October 2024
We are incredibly grateful for your wonderful feedback and so happy to hear about your positive experience during such an important time. It's truly rewarding to know that our team's dedication, professionalism, and personal approach made a significant difference in helping you settle into your new home. Your kind words are a great encouragement to us all, and we sincerely appreciate you recommending our services at Cubitt & West Sutton. Thank you for choosing us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotI want to thank Luke and Alice
I want to thank Luke and Alice, from the Worthing branch, for all their support and help that I received when I was looking for a property. They been amazing.
Juampa · 22 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience and the excellent support you received from our team at Cubitt & West Worthing. We truly appreciate your kind words Juan.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAbbey Kitchener made every process easy…
Abbey Kitchener made every process easy for me, thank you cubist and west thank you Abbey for your nice and easy customer service assistant
Adebayo · 7 September 2026
Agent replied · 22 September 2026
We are so glad to hear that our Abbie and our team at Cubitt & West Crawley made your experience easy and provided excellent service. We truly appreciate you sharing your positive feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotLEATHERHEAD BRANCH IS AMAZING
Alia and Jemma were absolutely amazing, they went above and beyond the service required, they were a calming influence when things got stressful for me, they were always at the end of the phone to answer my queries. When Alia and Jemma were not around Marion was also there to help. Not forgetting Jo Leaver who helped me start the whole process of selling my home and making me feel at ease.
Mrs · 10 May 2026
★★★★★ 5/5
TrustpilotValuation
hada valuation today although we are not on the market. The team Chris and Claire were very helpful.
Sue · 19 August 2026
Agent replied · 22 September 2026
We're glad to hear our team provided such helpful service during your valuation. Thank you for your kind words!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotRecommend
I would like to recommend the team at Emsworth with special mention to Joe and Katie
Caroline · 29 August 2026
Agent replied · 22 September 2026
We are delighted to hear about your positive experience and that our team provided such excellent support at Cubitt & West. It's wonderful to know that communication was consistently clear and helpful throughout the process.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotJust want to give credit where credit…
Just want to give credit where credit is due. We have recently sold our property and have begun our search for our new home without any success so far. I have been in touch with various estate agents who have all been brilliant, however Zak has been outstanding. He has been in contact regularly, checking in for updates and sending any new properties over to us.
Kim · 16 March 2026
★★★★★ 5/5
TrustpilotKIRSTY AND THE AMAZING HORSHAM TEAM
We first encountered C&W after meeting Charlotte from the Ashington Branch, who was just fabulous. We began our viewing journey with her and the new search began for our new home. We were so impressed and decided we wanted C&W to market our home. We had had, 2 not so great experiences with other estate agents in the Horsham Area. On first meeting Carl, from the C&W Horsham branch, we were cautious and fed up with estate agents, and that went after Carl strove to ensure transparency and honesty, and no false hopes from day one, which was a breath of fresh air. Kirsty and Rebecca were so patient with our frustrations, and Kirsty strives everyday now (as our home is Sold STC) to ensure that she is up to date on every aspect & detail of our house move, and always ensuring we are appraised of everything. Kirsty has the ability to calm a storm, in the world of house moving. She and all at the Horsham branch are a credit. We would recommend this team 11/10. Just amazing! Thankyou.
Gilly · 15 October 2024
Agent replied · 23 October 2024
Hi Gilly,Thank you so much for leaving such a detailed, kind review. We're thrilled to hear about your positive experience with our team. It's wonderful to know that our team at the Horsham branch could provide the transparency and support you needed during your house move. We truly appreciate your recommendation and are here for you every step of the way.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotI had a great experience of interacting…
I had a great experience of interacting with Summer.In my first conversation, Summer was patient enough to understand my requirements and accordingly suggested property listings.Summer was by my side in every step of the way from understanding the requirements, suggesting the properties, arranging the viewings and accompanying me to the viewings. Summer also kept me well informed.Summer stays patient during the viewings allowing enough time to inspect the property and also answers all the queries.I found Summer to be very helpful, enthusiastic and committed to her work.Also a big thank you to Mr. Otto Pagel for giving me invaluable insights. Also Jayde Bose and Richard were very helpful.I hope the buying process goes well & fast.
P · 3 October 2024
Agent replied · 23 October 2024
Good Morning, Thank you for taking the time to leave such a detailed review. We're thrilled to hear that Summer provided such a positive and supportive experience throughout your property search. It's great to know that Otto, Jayde, and Richard were also able to assist you effectively. We hope the buying process continues to go smoothly and swiftly for you.Best wishes,Cubitt & West
★★★★★ 1/5
GoogleThere is a housing agency in South London called Curran & Pinner. In my experience, they are among the most unethical agents in the UK. They collaborate with landlords in order to force tenants out of their homes, using lies and manipulative tactics.
They have even gone so far as to exploit personal circumstances, such as family issues, illness, or mental health struggles, without any regard for the human side of these situations. Their methods are designed to create conflict and pressure, regardless of the suffering this causes to tenants.
I am committed to exposing the truth about this company and holding them accountable for their actions.
Guri · 23 October 2025
★★★★★ 5/5
TrustpilotGreat experience from start to finish
We originally came into contact with cubit and west when Mark showed us a property we were very impressed with his pro active approach and that is what lead to us choosing to list out property with cubit to sell. We described what type of property we were looking for Edward listened to exactly what we were after and managed to show us the property we are in now befor it went live, originally mapleleaf was out of our budget but thanks to James and Lorraine who worked extremely hard to negotiate a deal for us we were able to purchase our dream home, Lorraine was amazing on the sell of our property always keeping us up to date. Julie from the Portsmouth brunch was especially helpful going between our buyers and the solicitors and answering any questions we had We would definitely use cubit and west again in the future and always recommend to family and friends. Calvin and paige
Paige · 16 October 2025
★★★★★ 5/5
TrustpilotSamantha, Brighton
I can’t thank Eloise and Zac from the Patcham office enough for their support, kindness, help and patience. Coming from someone selling their home and also suffering with high anxiety they were exceptional. My purchase fell through ( absolutely no fault of these guys ) they helped me find a solution because my house had been sold. Although I will be staying in a hotel for the interim they have assured me they will continue to help me find a permanent solution for the future. I don’t doubt this for a moment as they have been so wonderful. If I could give a million stars I would but alas it’s just 5, however thank you again Eloise and Zac, you are a credit to the company.
Samantha · 12 September 2024
Agent replied · 23 October 2024
Good Afternoon Samantha,Thank you so much for your lovely review. We're pleased to hear that Eloise and Zac from the Patcham office were able to provide such exceptional support and kindness during what must have been a stressful time for you. Rest assured, we will continue to be here for you every step of the way to help you find the right home. Thanks again for your kind words.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent Customer Service
From the moment I contacted C&W, I have been very impressed with the level of service. Thomas was extremely polite and patient. He was very attentive and informative which resulted in me finding the perfect property within a very short timeframe. The important things to me are transparency and efficiency. He excelled on both counts as well as having the ability to make me feel heard and, more importantly, valued.I am pleased to say that this feedback extends to Scott, Katherine and everyone I spoke to at C&W. I am forever grateful to you all. So much so, I have recommended C&W to friends.
Maureen · 9 September 2024
Agent replied · 23 October 2024
Hello Maureen,Thank you for your lovely review. We're thrilled to hear that Thomas, Scott, Katherine, and the rest of our team made your experience so positive and efficient. We truly appreciate you recommending us to friends.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotThank you Crowborough Team
The team at Crowborough were really great to deal with. We were looking to move to a completely new area and they were helpful with local knowledge and recommendations. Marie was a great help on the phone when arranging viewings and we met Caroline and Charlotte on a few viewings and they were very welcoming and allowed us time to view the properties at our own pace.When we were ready to put in an offer John was great and helped us to secure our dream home, he was always available to answer questions or help with concerns. We were kept updated by phone, email or text which helped to keep the process moving.
Stef · 25 August 2024
Agent replied · 23 October 2024
Hi Stef,Thank you for your kind review. We're delighted to hear that our Crowborough team were able to assist you so effectively. It's wonderful to know that their local knowledge and support made your move smoother. We're always here to help you move forward.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotThank you Julie!
During a very long process due to chain, the sale progressor Julie has been a huge help, keeping me in the loop about what was happening on top of the chain and very supportive with me when I felt like loosing my patience. I would like to thank Julie for her amazing work and also Tracey (sale advisor) when I was searching for houses!
Emine · 6 February 2026
★★★★★ 5/5
TrustpilotWonderful team of people
Wonderful team of people. Everyone in Worthing office absolutely amazing when we sold property. Friendly, honest, efficient, communicative. 5 star( and more ) review already left. Exactly the same level of excellent service when we were buying. Unfaultable.Garry in Brighton office was helpful, knowledgeable, honest, available. Cannot recommend this company highly enough.Thank you.
Alison · 22 August 2026
Agent replied · 22 September 2026
We are so delighted to hear about your exceptional experience with our team at Cubitt & West Worthing, both when selling and buying your property. It's wonderful to know that our colleagues provided such friendly, honest, and efficient service, keeping you well-informed throughout. We truly appreciate your high recommendation!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotExcellent experience with Reigate branch
Excellent experience with the Reigate branch for the sale of our property. Everyone we dealt with throughout was friendly and helpful, and Katarina in particular was a joy to work with from start to finish! She's super proactive and passionate, and really cares about doing the best she can for her clients. She kept us updated regularly throughout the process and was open and honest regarding the feedback on the viewings. We needed to find a buyer quickly so we didn't miss out on the house we wanted to buy and she made it happen! (Huge thanks Katarina!) Also a big thanks to Sophie the sales progressor for keeping everything on track and getting us across the finish line. Highly recommend the branch and team!
Helen · 11 July 2024
Agent replied · 23 October 2024
Hi Helen,Thanks for letting us know about your recent experience selling your property with us. We're glad we could help you find a buyer so quickly, and will pass on your thanks to Katarina and Sophiein particular. Thanks again,Cubitt & West Estate Agents
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