Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotLEATHERHEAD BRANCH IS AMAZING
Alia and Jemma were absolutely amazing, they went above and beyond the service required, they were a calming influence when things got stressful for me, they were always at the end of the phone to answer my queries. When Alia and Jemma were not around Marion was also there to help. Not forgetting Jo Leaver who helped me start the whole process of selling my home and making me feel at ease.
Mrs · 10 May 2026
★★★★★ 4/5
TrustpilotVery nearly five stars
I’d have given 5 stars had C&W found a property for me. In the end, I found one through a rival estate agent. But C&W - Libby, Yasmin, and Tracey - couldn’t have been more helpful in my property search, sending details by email and text on a regular basis, following up with phone calls. By far the most engaged estate agent in Southsea.
Mike · 7 October 2026
Agent replied · 10 October 2026
We are glad you enjoyed your experience with our dedicated team at Cubitt & West during your home search. Thank you for your kind feedback regarding our proactive communication and frequent updates. While we are sorry we could not secure your next home this time, we appreciate your recognition of our strong commitment to helping you throughout your journey.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotProactive and organised estate agents
Alia was extremely proactive and helpful in suggesting properties to view and arranging next steps. Thank you.
Emma · 24 September 2026
Agent replied · 10 October 2026
We're so happy to hear our team at Cubitt & West Leatherhead was proactive and helpful in assisting you with properties. We truly appreciate your kind words Emma!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
GoogleI’ve had a very pleasant experience and smooth tenancy process with Billy and Katie. Response time was quick, and Billy was keen to give me all the relevant information regarding how the process works from the viewing so there were no surprises at all.
Rayan · 13 October 2026
★★★★★ 5/5
TrustpilotValuation
hada valuation today although we are not on the market. The team Chris and Claire were very helpful.
Sue · 19 August 2026
Agent replied · 22 September 2026
We're glad to hear our team provided such helpful service during your valuation. Thank you for your kind words!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotGreat support from property management team
I’m very pleased with the property management team I’m working with. They are always responsive and handle everything with care. As an overseas landlord, their professionalism and patience give me great peace of mind. My thanks to Marc, James and Thomas.
Yan · 14 October 2026
★★★★★ 5/5
TrustpilotRecommend
I would like to recommend the team at Emsworth with special mention to Joe and Katie
Caroline · 29 August 2026
Agent replied · 22 September 2026
We are delighted to hear about your positive experience and that our team provided such excellent support at Cubitt & West. It's wonderful to know that communication was consistently clear and helpful throughout the process.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotJust want to give credit where credit…
Just want to give credit where credit is due. We have recently sold our property and have begun our search for our new home without any success so far. I have been in touch with various estate agents who have all been brilliant, however Zak has been outstanding. He has been in contact regularly, checking in for updates and sending any new properties over to us.
Kim · 16 March 2026
★★★★★ 5/5
TrustpilotKIRSTY AND THE AMAZING HORSHAM TEAM
We first encountered C&W after meeting Charlotte from the Ashington Branch, who was just fabulous. We began our viewing journey with her and the new search began for our new home. We were so impressed and decided we wanted C&W to market our home. We had had, 2 not so great experiences with other estate agents in the Horsham Area. On first meeting Carl, from the C&W Horsham branch, we were cautious and fed up with estate agents, and that went after Carl strove to ensure transparency and honesty, and no false hopes from day one, which was a breath of fresh air. Kirsty and Rebecca were so patient with our frustrations, and Kirsty strives everyday now (as our home is Sold STC) to ensure that she is up to date on every aspect & detail of our house move, and always ensuring we are appraised of everything. Kirsty has the ability to calm a storm, in the world of house moving. She and all at the Horsham branch are a credit. We would recommend this team 11/10. Just amazing! Thankyou.
Gilly · 15 October 2024
Agent replied · 23 October 2024
Hi Gilly,Thank you so much for leaving such a detailed, kind review. We're thrilled to hear about your positive experience with our team. It's wonderful to know that our team at the Horsham branch could provide the transparency and support you needed during your house move. We truly appreciate your recommendation and are here for you every step of the way.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotI had a great experience of interacting…
I had a great experience of interacting with Summer.In my first conversation, Summer was patient enough to understand my requirements and accordingly suggested property listings.Summer was by my side in every step of the way from understanding the requirements, suggesting the properties, arranging the viewings and accompanying me to the viewings. Summer also kept me well informed.Summer stays patient during the viewings allowing enough time to inspect the property and also answers all the queries.I found Summer to be very helpful, enthusiastic and committed to her work.Also a big thank you to Mr. Otto Pagel for giving me invaluable insights. Also Jayde Bose and Richard were very helpful.I hope the buying process goes well & fast.
P · 3 October 2024
Agent replied · 23 October 2024
Good Morning, Thank you for taking the time to leave such a detailed review. We're thrilled to hear that Summer provided such a positive and supportive experience throughout your property search. It's great to know that Otto, Jayde, and Richard were also able to assist you effectively. We hope the buying process continues to go smoothly and swiftly for you.Best wishes,Cubitt & West
★★★★★ 1/5
GoogleThere is a housing agency in South London called Curran & Pinner. In my experience, they are among the most unethical agents in the UK. They collaborate with landlords in order to force tenants out of their homes, using lies and manipulative tactics.
They have even gone so far as to exploit personal circumstances, such as family issues, illness, or mental health struggles, without any regard for the human side of these situations. Their methods are designed to create conflict and pressure, regardless of the suffering this causes to tenants.
I am committed to exposing the truth about this company and holding them accountable for their actions.
Guri · 23 October 2025
★★★★★ 5/5
TrustpilotGreat experience from start to finish
We originally came into contact with cubit and west when Mark showed us a property we were very impressed with his pro active approach and that is what lead to us choosing to list out property with cubit to sell. We described what type of property we were looking for Edward listened to exactly what we were after and managed to show us the property we are in now befor it went live, originally mapleleaf was out of our budget but thanks to James and Lorraine who worked extremely hard to negotiate a deal for us we were able to purchase our dream home, Lorraine was amazing on the sell of our property always keeping us up to date. Julie from the Portsmouth brunch was especially helpful going between our buyers and the solicitors and answering any questions we had We would definitely use cubit and west again in the future and always recommend to family and friends. Calvin and paige
Paige · 16 October 2025
★★★★★ 5/5
TrustpilotSamantha, Brighton
I can’t thank Eloise and Zac from the Patcham office enough for their support, kindness, help and patience. Coming from someone selling their home and also suffering with high anxiety they were exceptional. My purchase fell through ( absolutely no fault of these guys ) they helped me find a solution because my house had been sold. Although I will be staying in a hotel for the interim they have assured me they will continue to help me find a permanent solution for the future. I don’t doubt this for a moment as they have been so wonderful. If I could give a million stars I would but alas it’s just 5, however thank you again Eloise and Zac, you are a credit to the company.
Samantha · 12 September 2024
Agent replied · 23 October 2024
Good Afternoon Samantha,Thank you so much for your lovely review. We're pleased to hear that Eloise and Zac from the Patcham office were able to provide such exceptional support and kindness during what must have been a stressful time for you. Rest assured, we will continue to be here for you every step of the way to help you find the right home. Thanks again for your kind words.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent Customer Service
From the moment I contacted C&W, I have been very impressed with the level of service. Thomas was extremely polite and patient. He was very attentive and informative which resulted in me finding the perfect property within a very short timeframe. The important things to me are transparency and efficiency. He excelled on both counts as well as having the ability to make me feel heard and, more importantly, valued.I am pleased to say that this feedback extends to Scott, Katherine and everyone I spoke to at C&W. I am forever grateful to you all. So much so, I have recommended C&W to friends.
Maureen · 9 September 2024
Agent replied · 23 October 2024
Hello Maureen,Thank you for your lovely review. We're thrilled to hear that Thomas, Scott, Katherine, and the rest of our team made your experience so positive and efficient. We truly appreciate you recommending us to friends.Best wishes, Cubitt & West
★★★★★ 1/5
TrustpilotNever allow your property to be rented…
Never allow your property to be rented through this company. They took two years management fee of us, they inspected only once when we asked why we had not seen an inspection and they allowed people to live there in absolute filth, destroy the house have a infested with cockroaches and did not fight for us to get our deposit back. They have not offered any compensation for the fact that they know they did not inspect the property and they are an absolute disgrace. We even used Robin Sannasay Son to do work at the beginning as he was so full of absolute sales rubbish. Even he did not come back to us ever to apologise. The only good thing was that his son actually did a good job on the garden but the house after two years of not being inspected was left with £8000 worth of damage and not a single phone call back from Robin to apologise or offer compensation for the poor Service. This company should be ashamed and it will be reported to The associations of an estate agent. . This company should be ashamed and it will be reported to The associations of estate agents and lettings bodies to let them know how appalling this company is. If I was you, I would never ever engage with them in either sales or lettings. I was in a estate agent myself for 35 years and have never seen such appalling service.
Andrew · 13 October 2026
★★★★★ 5/5
TrustpilotThank you Crowborough Team
The team at Crowborough were really great to deal with. We were looking to move to a completely new area and they were helpful with local knowledge and recommendations. Marie was a great help on the phone when arranging viewings and we met Caroline and Charlotte on a few viewings and they were very welcoming and allowed us time to view the properties at our own pace.When we were ready to put in an offer John was great and helped us to secure our dream home, he was always available to answer questions or help with concerns. We were kept updated by phone, email or text which helped to keep the process moving.
Stef · 25 August 2024
Agent replied · 23 October 2024
Hi Stef,Thank you for your kind review. We're delighted to hear that our Crowborough team were able to assist you so effectively. It's wonderful to know that their local knowledge and support made your move smoother. We're always here to help you move forward.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotThank you Julie!
During a very long process due to chain, the sale progressor Julie has been a huge help, keeping me in the loop about what was happening on top of the chain and very supportive with me when I felt like loosing my patience. I would like to thank Julie for her amazing work and also Tracey (sale advisor) when I was searching for houses!
Emine · 6 February 2026
★★★★★ 5/5
TrustpilotExcellent experience with Reigate branch
Excellent experience with the Reigate branch for the sale of our property. Everyone we dealt with throughout was friendly and helpful, and Katarina in particular was a joy to work with from start to finish! She's super proactive and passionate, and really cares about doing the best she can for her clients. She kept us updated regularly throughout the process and was open and honest regarding the feedback on the viewings. We needed to find a buyer quickly so we didn't miss out on the house we wanted to buy and she made it happen! (Huge thanks Katarina!) Also a big thanks to Sophie the sales progressor for keeping everything on track and getting us across the finish line. Highly recommend the branch and team!
Helen · 11 July 2024
Agent replied · 23 October 2024
Hi Helen,Thanks for letting us know about your recent experience selling your property with us. We're glad we could help you find a buyer so quickly, and will pass on your thanks to Katarina and Sophiein particular. Thanks again,Cubitt & West Estate Agents
★★★★★ 5/5
GoogleI had an absolutely fantastic experience working with JDM throughout the process of buying my home in Bromley.
From the very beginning, the team were incredibly professional, supportive and knowledgeable. They helped us turn our dream of owning a home into reality, making the entire process straightforward, easy to understand and stress free.
I wouldn’t hesitate to recommend JDM to anyone looking to buy a property in the area. I’m extremely grateful for their support and will definitely continue working with them in the future.
Thank you so much to the entire team for helping us achieve this important milestone!
Fernando · 26 September 2026
★★★★★ 1/5
TrustpilotIf I could score one star I would
If I could score one star I would. I would not recommend this agency. My experience with them was extremely disappointing. They attempted to charge me for defects and damage that were already present before I moved into the property, despite there being photographic evidence showing the condition beforehand. I found the way the matter was handled very frustrating and the overall level of service was poor. Based on my experience, I would not use this agency again.
Val · 7 October 2026
★★★★★ 5/5
TrustpilotWonderful team of people
Wonderful team of people. Everyone in Worthing office absolutely amazing when we sold property. Friendly, honest, efficient, communicative. 5 star( and more ) review already left. Exactly the same level of excellent service when we were buying. Unfaultable.Garry in Brighton office was helpful, knowledgeable, honest, available. Cannot recommend this company highly enough.Thank you.
Alison · 22 August 2026
Agent replied · 22 September 2026
We are so delighted to hear about your exceptional experience with our team at Cubitt & West Worthing, both when selling and buying your property. It's wonderful to know that our colleagues provided such friendly, honest, and efficient service, keeping you well-informed throughout. We truly appreciate your high recommendation!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotIt was a great experience which we had…
It was a great experience which we had with cubitt & west Wallington team especially Louis his communication, honestly, integrity and willingness to listen allowed us to purchase our property with ease. It was a rollercoaster ride looking for our perfect home until we met Louis who went above and beyond to give us advice and allow our family to make a fresh start in life and we will be forever grateful to him. We highly recommend to everyone.
Athira · 6 July 2024
Agent replied · 23 October 2024
Hi Athira,Thank you for taking the time to leave such a detailed review. We're thrilled to hear that you'd recommend our services.Many thanks, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotDionne from the Horsham Cubbit & west branch
I Had Dionne from the Horsham Cubbit &West branch round today to value my Flat & discuss a few different options , she turned up on time was polite & well turned out, she was honest & informative & I would feel confident moving forward with her guidance, extremely pleasant lady , thank you Dionne
Marc · 7 April 2026
★★★★★ 5/5
GoogleWe are now happy in our new home thanks to the Curran & Pinner team! But the special thanks goes to our negotiator (Billy Witham). He worked with us through the whole process, making the house searching experience really smooth. Even though I had so many questions and kept forgetting to do things (which would have driven most people mad!) Billy was patient, kind and very professional from start to finish. I would highly recommend him and we are extremely grateful for all of his hard work and endless emails!
Thanks Billy!
Misha · 23 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.