Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotQuick sale, great staff
From the first phone call the North End branch were polite, helpful and supportive. Special thanks to Mo Hussain who did exactly what he said he would getting us a quick sale for more money than I thought possible. Also Julie Bramble for all the support and advice she gave us when we needed it. Great communication! Also not forgetting Michael Sinnott, Michelle Foster and Zoey McGovern for their hard work too. Much appreciated. I highly recommend North End branch to all. Fantastic!
Wendy · 1 September 2022
Agent replied · 23 October 2024
Good morning Wendy,Thank-you for your kind words about the Portsmouth office of Cubitt & West and in particular Mo, Julie, Michael, Michelle & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWe had a brilliant experience with Daniel Nouari
We had a brilliant experience with Daniel Nouari as our letting agent. He was incredibly helpful and professional, guiding us through the process of renting our first house. Despite my work schedule, Daniel was accommodating and flexible with viewings, always putting our needs first. He kept us well-informed at every step, making the entire process super easy for us. We couldn't have asked for a better letting agent. Highly recommended!
Rueben · 22 July 2023
Agent replied · 23 October 2024
Hi Rueben,Thank you for leaving a review! We're delighted to hear how brilliant your experience with Daniel has been and how he's helped you through the process of renting your first house and made it easy.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotFrom start to finish
From start to finish, Heidi and her team at the Ashington branch have been fantastic. They are extremely professional and follow up calls and emails promptly. Heidi was so enthusiastic to potential buyers and really showed the house off. Heidi has been a pleasure to deal with and I would highly recommend.
Vanessa · 7 August 2024
Agent replied · 23 October 2024
Good afternoon Vanessa,Thank you for taking the time to leave such a kind review! We're thrilled to hear that Heidi and the team provided such a fantastic and professional service. It's wonderful to know that Heidi's enthusiasm and dedication made a positive impact on your experience. We're here for you every step of the way.Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotFinally an Estate Agent Who is Human!
We found ourselves having to move out of our rented house due to the owner wanting to sell up. After countless viewings with other estate agents and being rudely ignored we found a house in Copnor that would suit our family, the open house had already been done 2 days prior but we phoned to ask if we could still have a viewing and spoke to Abbie in the Portsmouth Branch, who was amazing! she listened to our plight without judgement, phoned the owner and within 2 hours we got to see the house with the owner present and got the ok a day later and started the formal process. Abbie was GREAT she explained all the stages and the time frames and really helped push for a positive outcome for us, she didn't treat us like a number or a faceless chore, she made us feel that finding us a home was important to her and that we mattered.
Charlie · 18 July 2022
Agent replied · 23 October 2024
Good morning Charlie,Thank-you for your kind words about the Portsmouth Lettings team at Cubitt & West and in particular, Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotOriginally I dealt with Maddison who…
Originally I dealt with Maddison who was extremely helpful. All staff including Nicola, Emily and Julie were equally efficient with all of them letting me know what was happening at each stage. I had a breakdown of each viewing and any questions were answered promptly. I would have no hesitation in recommending this company for selling my house again.
Carole · 18 March 2024
Agent replied · 23 October 2024
Hi Carole,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how helpful and efficient they've been throughout. We're delighted that you would recommend us to others and wish you all the best with your next chapter.Kind regards,Cubitt & West.
★★★★★ 5/5
TrustpilotCubit and west East Grinsted ..
Cubit and west East Grinsted ... when it was time to sell my lovley flat (my oppinon) working with Cailean Brendan and the team made the sell a lot simpler keeping me upto date with each step of the journy for witch i am very greatfull as selling a property is a stresfull experance with out properstional help many thanks Guys ..Paul
Paul · 5 January 2024
Agent replied · 23 October 2024
Hi Paul,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how straight forward they were able to make the sale of your flat with their updates each step of the way.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotImpressive service from the West Worthing team.
Really impressed with the West Worthing branch. In particular James Sinnott and Luke Blows. From the initial valuation to showing prospects round, their professionalism and expertise has been hugely helpful. Expectation management, guidance of the processes and reassurance has been very effective and important. We thoroughly recommend their services.
Mr · 6 September 2024
Agent replied · 23 October 2024
Hi Steven,Thank you for leaving us feedback. We're glad to hear that you had such a positive experience with our West Worthing branch. James and Luke will be delighted to know their professionalism and expertise made a difference to your journey. We appreciate your recommendation.Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotGreat service
Great service. Property search all the way to moving was very smooth, with the help of Holly.I highly recommend!
Salif · 29 September 2026
Agent replied · 10 October 2026
We're so happy to hear your property search and move were smooth. We truly appreciate your recommendation of Cubitt & West Portsmouth!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotHeidi and Charlotte were just brilliant…
Heidi and Charlotte were just brilliant at Cubbit and West in Ashington. They were so professional but also so friendly and understanding. The whole process of selling my house went smoothly and if I had any problems they were there to guide me. Thank you both.
Sara · 10 October 2024
Agent replied · 23 October 2024
Hello Sara,Thank you for your lovely review! We're thrilled to hear that Heidi and Charlotte provided such a professional and friendly service at our Ashington branch. It's fantastic to know the process of selling your house went smoothly and that they were there to guide you whenever needed. Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotSelling my house quickly with Cubit and West
I decided to go with Cubit and West, due to the sales pitch by Claire Mansell which was very impressive. Once I had prepared the house for sale, photographs and a video tour were taken and sent to their Data base of potential buyers, the house was immediately viewed and an offer excepted before the house went live on their web-site, Zoopla or Rightmove.I was kept up to date on the progress of the sale at every step of the way, mainly by Cailean Burns, he normally answered the phone and was always happy to answer my questions and queries.They are also dealing with the sale of my girlfriends house sale and once again Cailean has been the main point of contact and has been happy to chase any questions and issues on that sale too.I was very happy with the whole process.
Steve · 12 May 2022
Agent replied · 23 October 2024
Dear SteveThank you for taking the time to leave a positive review about the Cubitt & West team at East Grinstead. Communication and being kept up to date on your sale is very important and we are glad that Cailean helped you with any questions you had. We will be sure to pass on your comments to the team.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotAbbey and Marcus - Portsmouth Branch
Abbie and Marcus have been absolutely marvellous throughout. We initially enquired about a property and unfortunately, we didn't get it, however, Abbie understood our current situation with not having long left on our current tenancy and needed something to suit us both. Abbie rang and had offered me a cancellation slot at a property after Marcus had mentioned myself and my friend, and this property if anything was much more suited to our needs. Not even 24 hours later Abbie then rang to say we had been successful!Abbie guided us the whole way through the process, she is nothing short of absolutely fantastic, a wonderful cheery nature who obviously knows what she is doing, and now thanks to her we have an agreement and we have a new property. Abbie is an exception to the Estate Agents and truthfully we could both not be happier. Thank you, Marcus and Abbie!
Lauren · 12 May 2022
Agent replied · 23 October 2024
Good afternoon Lauren,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie & Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotKatarina was very knowledgeable and…
Katarina was very knowledgeable and professional. She was helpful and the Reigate branch covers all the buying, selling and letting of properties expertly.
Judith · 14 May 2026
★★★★★ 5/5
TrustpilotKnowledge and advice of local markets
easy access to local office,pompt replies .Wide range of knowledge in the housing market and advice .
Ron · 10 October 2026
Agent replied · 13 October 2026
We're glad you enjoyed your experience with our accessible team, quick communication, and guidance. Thank you for your review of Cubitt & West Caterham.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotAmazing professionals
Having bought properties all over the world, I can say without doubt that Steve and his team are the ultimate professionals, and the nicest people you could imagine. From start to finish they’ve been helping us, with Sarah and Lisa helping us secure our dream house towards the end of the process. I wouldn’t hesitate to recommend these experts, it was an absolute pleasure to work with all of them! Thank you all so much for your kindness and understanding throughout what ended up quite a convoluted process with various chains, we really appreciate your help, and will be recommending you to anyone we know who wants to buy in Brighton!
Greg · 27 April 2022
Agent replied · 23 October 2024
The Woodingdean team maybe a small one, but they work together to provide the best service they can for their customers and I am delighted to hear how they managed to help you secure your dream home and we'd all like to wish you every happiness there.
★★★★★ 5/5
TrustpilotPatience is a Virtue
Many thanks to Emma and the sales team and Julie for her Negotiating work. A year and a half process to sell the house, no fault due to Cubbitt & West, blame our ridiculous house sales system. However C & W hung on in there and were always proactive with viewings and feedback and finally everyone is happy. Many thanks.
Drew · 19 January 2024
Agent replied · 23 October 2024
Hi Drew,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and proactive they were with viewings and feedback throughout the sale of your house.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotDefinitely recommend
John and his team helped us greatly throughout what was a complicated purchase. He went above and beyond what we would expect from any EA in order to keep things on track, often thinking outside of the box in the process. Communication throughout was excellent and they always made time and got back to us. Welcome home pack was a nice touch as well :) Thank you so much for all of your help!
DENISE · 21 December 2022
Agent replied · 23 October 2024
Hello Denise, Thank you for taking the time to leave a review. We will pass this on to the team! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotAmazing service and outcome
Amazing service and outcome! Can’t thank all the team at Southsea and Portsmouth enough for giving us the opportunity to buy our future home and sell our own in less than a week! We found our perfect home by chance and Emily, Maddison, Andy and Zoey made buying it possible. They pulled out all the stops to help us, it was just such a quick, efficient and friendly experience from first contact, to viewing, marketing, providing multiple interested purchasers for our home, to ultimately having our offer accepted. I would never have expected a turn around of that speed to be possible, but it obviously was!
Satisfied · 30 March 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth & Southsea office of Cubitt & West and in particular Emily, Maddie, Andy & Zoey. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCubit and West Crawley, Excellent Experience.
From the first visit when we decided to test the market we found the team professional and helpful, the online content and video walk round were excellent by and after the first open day our property was sold. Liam and then Nichole were always there to answer our queries and then guide us through the process, communications are always responded to by various staff even if the others were out of the office, I had a few long chats with Liam during the sale and found the whole process stress free, things happen in a long chain and I always felt that this was being dealt with by our sales team and solicitors, we are grateful to Cubit and West for dealing with our sale and recommend them if you are thinking of starting your own sale/buy.
Alan · 9 March 2022
Agent replied · 23 October 2024
Dear AlanThank you so much for leaving such a great review about Liam, Nichole and the team at Crawley. We completely understand how stressful buying and selling a property can be so it is great to know the Crawley branch was there for you every step of the way. Good luck for the future and thank you for the recommendation.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotEarwig cottage cowden …
We have experienced fantastic service and help whilst selling our property. Nothing is too much trouble , a very good and motivated team well done!!
Peter · 12 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your fantastic experience selling your property with us at Cubitt & West East Grinstead. We appreciate your kind words about our motivated team!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://l1nq.com/pkk6pa2
★★★★★ 5/5
TrustpilotTake the stress out of selling…
We have lived in our home since we married, we haven’t had to buy or sell a property for 38 years, we were very anxious about the process and needed guidance and reassurance. We also didn’t want to be sold to.We initially met with Liam Galliford who came around at a time to suit us, he was consultative and reassuring. Liam was very professional and able to answer all of our questions honestly and clearly. His recommended strategy was spot on, we sold our house in 10 days, Liam had said he expected no more than 14. We needed to move fast.Liam was supported in the Crawley office by Scott, Tamsin and Nichole, who arranged all of our viewings. They were all guided, we didn’t need to do anything, and arranged with minimum disruption to our home life. We even agreed a communication method that I was able to manage with my busy work from home schedule.Now waiting for the contracting process to conclude…up to now, the process has not been stressful, just busy and manageable thanks to Liam and his team.Highly recommended.
XX · 14 February 2022
Agent replied · 23 October 2024
Dear Sir/MadamThank you for taking the time to leave a positive review for Liam and the Crawley team, they were pleased to see your comments.I am happy the level of service so far has been great and hope it continues to completion.Kind regardsBecky JenningsAssociate Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotMarcus at cubitt and west is amazing!
I have rented from cubitt and west for nearly 8 years. Marcus who is head of lettings in portsmouth is the most kindest and easiest man to get on with. He has always listened to all my needs and helps me every step of the way to get the right home I need from start to finish. He has great communication and is always easy to get hold off and always gets back to me promptly. If you're looking to rent a home I highly recommend Marcus from the portsmouth branch as he will go above and beyond to get you what you're looking for. I will never rent a property from any other company other than cubitt and west because they are so understanding and I trust them. Big thankyou to marcus for being amazing and so great at finding me my perfect homes over the years.
Hollie · 10 February 2022
Agent replied · 23 October 2024
Good afternoon Hollie,Thank-you for your kind words about Marcus from the Portsmouth Lettings team of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat Service
I was very happy with the service I received relating to my purchase with Waterlooville branch. I dealt with Julie Bramble. I was regularly kept informed of the state of play in what was a difficult purchase due to the cyber attack which one of the solicitors in the chain suffered which delayed things. I also felt supported by the agent when other agents in the chain and their clients were putting me and my partner under undue and underserved pressure to hurry things up. I heard more from Julie than I did from my own agent whom I instructed to sell my own property and would have no hesitation in recommending this agent in any future sales process. Thank you.
Gary · 26 January 2022
Agent replied · 23 October 2024
Good afternoon Gary,Thank-you for your kind words about Julie from the Waterlooville office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotHad a very positive experience buying a…
Had a very positive experience buying a house in Southsea through Cubit and West. Julie, Maddison, Evie and Yasmin were all very helpful and friendly.
Tim · 12 April 2026
★★★★★ 5/5
TrustpilotEmily Casey is the definition of great customer service
Emily Casey has been outstanding over the last couple of days. Very easy to talk with, extremely conscientious and organised. Emily has offered advice on brokers and mortgages which so far no other estate agent has volunteered. She spent time getting to know me instead of just filling out a form and making the experience personal. If I’m honest I want to buy a house just so Emily gets the commission! Thank you Emily, you are a credit to your team.
Jessica · 13 January 2022
Agent replied · 23 October 2024
Good morning Jessica,Thank-you for your kind review about our Chichester office of Cubitt & West and in particular Emily. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
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