Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJulie - Senior Sales Progressor
Julie did her job beautifully, in gently but firmly pushing our sale forward. She explained clearly what was happening throughout the process, and gave frequent and accurate updates, on progression of the sales process.
Jo · 25 November 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for the kind words about our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotI want to acknowledge the brilliant…
I want to acknowledge the brilliant help and support I received from Andrew McLaughlin (Southsea) in dealing with the property of my late brother-in-law,Professional and courteousKept up to date at every step of the process by email/phone.Excellent Service.
Kris · 13 June 2022
Agent replied · 23 October 2024
Good afternoon Kris,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular, Andrew. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotEasy and efficient in all areas
A fantastic, easy and efficient service from start to finish.As well as dealing with the sale, I used their in house mortgage advisor and solicitors to get a speedy service for my first flat.Thanks to the entire team.
Luca · 26 May 2022
Agent replied · 23 October 2024
Dear LucaThank you for posting a positive review of your experience with the Reigate branch of Cubitt & West. They will be pleased to read your comments.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotStephanie Pullen has been fantastic in…
Stephanie Pullen has been fantastic in managing my property, would highly recommend her!
Emma · 28 April 2023
★★★★★ 5/5
TrustpilotGreat experience from start to finish…
Great experience from start to finish very accommodating with all our requirements and kept us updated throughout the whole process
Consumer · 19 December 2023
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and accommodating they've been with your requirements.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotGreat communication
Great communication. Team advised me on how to manage the sell in order to get the right buyer for the quick sale I needed so as not to lose the property I wanted.
Lorna · 3 December 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWow!
Wow! What an amazing experience with our purchase! Special thanks to samara and Yasmin for all of the support and communication! 5*
Martin · 26 October 2023
Agent replied · 23 October 2024
Hi Martin,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how supportive they were throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotWe have tenancy to move in with cubitt…
We have tenancy to move in with cubitt &west there process is so simple and quick, Person works in Portamouth north end branch lady call Becky absolutely positive energetic and encouraging Throught out the process , Extremely pleased with there cooperation
Mehulkumar · 18 November 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about the Portsmouth Lettings office of Cubitt & West and in particular Becky- I will be sure to pass them along.Kind regards,Neil PiperOperations Director
★★★★★ 1/5
TrustpilotAwful-
Awful. Told to send emails in by a certain time then when you do well ahead of a cutoff time they cannot find them despite an office confirming receipt of them and you lose out. Their system is failing if this is how things happen
Caroline · 29 January 2021
Agent replied · 23 October 2024
Dear Caroline Thank you for taking the time to leave a review and we are disappointed to learn of your experience on this occasion.To enable us to identify you on our records and fully address your concerns, we would appreciate it if you would provide some further information to our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. We will then be pleased to investigate the matter further.Kind regardsCubitt and West
★★★★★ 5/5
TrustpilotStress free transition.
The whole team in Portsmouth have been great during this transition to a new lettings management company from advise received about the process to finding new tenants. I have full confidence going forward their professionalism will continue.
Sylvia · 9 June 2022
Agent replied · 23 October 2024
Good afternoon Sylvia,Thank-you for your kind words about the Portsmouth Lettings team. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotProfessionalism
I had a recent viewing of a property with Ciaran Street from the Crawley Branch and I must commend his level of professionalism and follow up. You also did a wonderful presentation too.
DT · 14 November 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotCubit & West Crawley
We dealt with Ciaran Street who was very swift, professional and personable. Many thanks, Andrew
Andrew · 13 January 2023
★★★★★ 5/5
TrustpilotNothing was too much trouble when I put…
Nothing was too much trouble when I put my house up for rent. Robin, who lead the process, really does know his market very very well. Robin arranged multiple issues arising and got me a underway as a newbie.
Mark · 7 January 2022
Agent replied · 23 October 2024
Dear MarkThank-you for your kind words about Robin of our Sutton Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotKurwahn Coote - Excellent Service
This is to appreciate the great efforts put in by Kurwahn Coote in arranging the tenants. All through the services have been excellent and Kurwahn's approach was immensely professional with a personal touch. His efforts in securing tenancy during lock down are commendable.
Shailesh · 15 April 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotMaddison and her Posse
Maddison, robin, Nicola, Emma and Louise have all been a pleasure to work with regarding the sale of our property, we have been kept informed in an open and honest manner thank you all.
Helen · 27 August 2022
Agent replied · 23 October 2024
Good afternoon Helen,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Nicola, Emma & Louise- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotNice and quick
Awesome letting with the wonderful Stephanie, great popped in viewed the house on the same day then moved in two weeks later!Even got a card and beer as a moving-in gift
Jon · 20 December 2022
Agent replied · 23 October 2024
Hello Jon, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotGood experience to view house with a experienced agent
A person’s attitude to his job is conscientious as he is patient to explain all the questions the visitor is not aware. It is James Anson who was willing to help the viewer understand the house’s condition with tremendous patience.
Jamie · 23 October 2021
Agent replied · 23 October 2024
Dear JamieMany thanks for taking the time to give James at our Wallington branch such a glowing review. He was really pleased to receive this as he prides himself on giving an exemplary service to his customers.Best regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotPulled out all the stops!
What can I say… Alice from the Patcham branch went above and beyond to help find us a property! We can’t wait to finally be in the new home we absolutely love already. Thank you
Samantha · 23 June 2022
Agent replied · 23 October 2024
Thank you, Alice is delighted to hear that she would help you find your new home.
★★★★★ 5/5
TrustpilotSale of my Parents house
Excellent team at Dorking Cubit and West.Although there were problems getting through the sale,Due to problems with potential buyers I’ve been happyWith the service.Jo and Tim have been very friendly and professional.I’m satisfied with the service
Neil · 5 May 2022
Agent replied · 23 October 2024
Dear NeilThank you for taking the time to leave a review about Jo and Tim at Dorking. We are sorry you had problems but still took the time to comment on our service. We wish you all the best for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotDealt with a gentleman Daniel Nouari in…
Dealt with a gentleman Daniel Nouari in attaining a rental in the Portsmouth area, he was very professional and extremely helpful in me being able to gain this rental. Also others in the office in London road were also extremely helpful. thank you very muchSteve McGachy
Steven · 7 March 2024
★★★★★ 5/5
TrustpilotThis is a review on Marcus Darrow.
This is a review on Marcus Darrow.We feel Marcus has gone above and beyond what anyone could expect; we rented a property right as the pandemic lockdown started and he did everything possible to make our move as stress free as possible. Our tenancy has come to an end and, once again, Marcus has stepped up to the plate. We can't say enough good about this man.
Wendy · 15 June 2022
★★★★★ 5/5
TrustpilotIn a difficult market
In a difficult market, Julie Bramble at the Portsmouth branch helped us through the tortuous process. Professional, helpful, motivated and ever present - a key player in helping us get over the line
Customer · 6 September 2022
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about Julie our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotTHANK YOU Becky Darby
A big THANK you to becky darby for setting the whole renting process up. She made the process easy and simple . I will definitely recommend cubitt and west to anyone in need of accommodation.
Fabajo · 10 June 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotExcellent Experience With the Reigate Branch
We have had an excellent experience at the Reigate branch with a high level of customer service skills and responsiveness from every member of the team. Thank you for all your help through the sale of our house
Laurence · 6 January 2022
Agent replied · 23 October 2024
Dear Laurence,Many thanks for taking the time to leave a review for Julian and his team in Reigate. The team prides themselves to provide the best possible service to their customers and were delighted to receive such positive feedback.Best regards,Becky JenningsOperations Director, Cubitt & West
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