Trusted Agent profile · Bromley

Curran & Pinner, Bromley reviews

4.6

★★★★★ Excellent

1,184 reviews across 2 platforms

94 Beckenham Lane, Shortlands, Bromley, BR2 0DW, BR2 0DW

Curran & Pinner,'s office in Bromley, at 94 Beckenham Lane, is rated 4.6 out of 5 across 1,184 reviews on two platforms, including 57 Google reviews rated 3.4.

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3.4 / 5

57

Reviews on Google

This office

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1,127

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Marcus and Abbie have been brilliant in…

Marcus and Abbie have been brilliant in our journey of finding our home . They have been extremely helpful and some how made everything we wanted possible. I am so glad we went with cubitt and west to find the perfect house for us.

Millie · 23 May 2022

Agent replied · 23 October 2024

Good afternoon Millie,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Marcus & Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

What a team

Madison, Nicola and Emma could not have been more helpful and made the whole experience of selling out property a breeze, couldn’t recommend them enough.

Consumer · 10 January 2024

Agent replied · 23 October 2024

Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how they were able to make the selling process such a breeze for you.Best wishes,Cubitt & West.

1/5

Google

I am starting this review feeling terribly sorry for the next tenant that will be renting flat 28 at Northpoint building in Bromley which I used to live in for several months. Oh dear! Where do I start?! Ever since i have moved into this property and realising how many things were completely wrong in it, my life became a nightmare, even worse having to deal with this curran end pinner agents. Liga, the property manager has failed several times to send someone to deal with the issue with the boiler during winter time, living me without hot water for more then three weeks. The property was supposed to be cleaned on a professional level which unfortunately was not in this case. Carpet full of stains was advertised to me as new but the hot iron stain in the bedroom and the gum stains in the smaller bedroom stating the opposite. However, I contacted the cleaning company that supposed to do the cleaning for the flat and a lady named Viktorya confirmed via email that no steam cleaning or thorough cleaning was carried out in the property therefore they couldn't do anything about the gum stains or other things that needed cleaning. The property manager was informed for that and she said that she couldn't do absolutely nothing about it. She was asked again to send someone at least to fix the bedroom door handle, to fit in the curtain pole, to take care of the broken shower drain, the send someone to fill up to holes on the wall and paint it, and hundred other issues occurring inside this old and utterly abandoned flat, not to mention the humidity during the winter under the carpet. On top of that not even she failed to fix the issues and left me without hot water for more then 3 weeks in the winter but she send the agency owner to come at the property uninvited, without my consent as a tenant to pop in and to shout to my son visiting me on the day, why he asked the Daniel (the agency owner) why your property manager is taking so long to send someone to fix the boiler during this cold time. There are more issues within this flat but i am not willing to continue because it is not worth it. If you are looking for a flat do yourself a favour and do not rent from them under any circumstances, they will mistreat you and will not show interest on you as a tenant or respect as a human being, blaming the land lord he is living outside the UK and he is not happy to do this or that. I am so happy i manage to have the 6 months breaking clause in the contract otherwise would have been still dealing with these unprofessional careless people that in my opinion dare to call themselves estate agents. Now I am dealing with them to get my deposit back and that as my "punishment" for terminating the contract way early. I was wondering if the landlord is aware of what these people doing to his property and the tenants or he doesn't care either?! Totally disappointed! AVOID! E

Blue · 10 October 2021

1/5

Google

Shambolic experience from start to finish. I have been dealing with Katie Pittman, who firstly sent me an email telling me a property was fully booked for an open day on Wednesday 8th September, to then follow with a separate email to tell me that was a mistake and that they had been waiting for the landlords to carry out work to the flat and if I would be happy to see the property in that condition. I confirmed and asked for a viewing to then not get a reply. I then called the officer on 11th September to ask if I could view the flat, where I had then been told by a gentlemen called Billy that the property had ‘multiple offers from the weekend’ of course I was surprised as I had been waiting to find out when I could book a viewing, so when I asked again to confirm that there had been offers I was told that they had been ‘multiple offers in the week’ so not sure how the story changed? Today 13th September I called the office as I had another email from Katie Pittman advising me to refer back to a previous email so I called today to find out what is going on as the previous email stated the property is available which had been forwarded to me. When I had asked what is going on and explained the situation Katie claimed my correspondence had not been received, even though it is in the same chain of emails she had replied from? It is safe to say if you’re a landlord or tenant you won’t be getting far with this agency as the servos levels are shockingly low. The property in question was on Albemarle Road Beckenham advertised at £1050 reduced on 26/08/2021 which empties the agent has failed to let the property, most likely as they cannot get back to prospective tenants to book in a viewing or tie up an offer as from the information I have been given is that they had offers two weekend in the row? I feel sorry for the landlord here even more than myself.

Robert · 10 October 2021

1/5

Google

Such a weird experience dealing with these estate agents. Enquired about viewing some properties to rent on a Monday, waited to hear and heard nothing til the Friday by which point they were fully booked that Saturday? Despite having enquired five days in advance, they couldn’t have fit me in? Having read the other reviews my suspicion is that they’re just listing properties to let that aren’t actually available to appear “busy” and “in demand” for prospective landlords… waste of time!

Ben · 10 October 2021

5/5

Trustpilot

Aden and Ciaran from Crawley branch…

Aden and Ciaran from Crawley branch were so helpful from the start! Aden was patient and understanding with every step.

Rachael · 22 March 2023

5/5

Trustpilot

What a STAR

What a STAR! Cailean Burns and the team have been. Really personable and friendly, always there to help and support with a smile on his face.

Alex · 11 August 2022

5/5

Trustpilot

Sales and Progress deserve a mention and thanks

During the long procedure Julie Bramble has kept me informed and sane! Without Samara initially and Julie I would have been ready to give up. Thankyou so much for being there.

P · 14 August 2023

Agent replied · 23 October 2024

Thank you for leaving a review! It's great to hear how Julie has been able to keep you informed, as well as sane, throughout what's been a long process.Best wishes,Cubitt & West.

5/5

Trustpilot

Dan Nouari

Dan NouariWas extremely professional and helpful showing us around a house in Havant.He was extremely sympathetic with my son as suffers the sane illness as his partner. Very lovely gentleman Thank you

Chris · 18 July 2023

Agent replied · 23 October 2024

Hi Chris,Thank you for leaving a review! It's great to hear how helpful Dan has been when showing you around a house in Havant.Best wishes,Cubitt & West.

5/5

Trustpilot

I recently sold my house through the…

I recently sold my house through the crawley branch, mainly dealing with Kristine and Nichole. I found them to be very helpful, efficient and got me a very good price. I found the experience very easy and would definitely recommend.

Paula · 28 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Great experience!

Ashleigh has been very kind and helpful throughout our moving process thus far! She’s been lovely to work with.

Ainsley · 18 April 2023

5/5

Trustpilot

A pleasure to deal with

I have been dealing with Katarina in Reigate for a purchase of an apartment and she’s been an absolute pleasure to deal with. She’s always positive, friendly and responsive and has made the process so far really easy for us.

Nicola · 17 October 2022

Agent replied · 23 October 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Cubitt & West

1/5

Trustpilot

Truly awful service.

Truly awful service.Signed up in July 2020, details not added to Rightmove for a month, no marketing strategy, amateur unprofessional sales team, house overvalued, 11 viewings in 3 months.EPC paid for but never arranged, solicitors deposit yet to repaid after 5 reminders and assurances that it would be.AVOID AT ALL COSTS

Mark · 23 January 2021

Agent replied · 23 October 2024

Dear MarkThank you for leaving your review and naturally we are disappointed that you feel dissatisfied with the service that you received from us on this occasion. Please be assured that we take the professionalism of our marketing very seriously and our suggested marketing prices are based on experience, demand and comparable properties in the local area in addition to the sellers wishes. Our records indicate that payment for the EPC and the conveyancing deposit have been refunded and please accept our apologies for the delay in this being actioned. Should you wish to discuss your feedback in more detail, our Customer Relations department may be contacted on 017020 540802 or at customer.relations@arunestates.co.uk. We would like to thank you again for leaving a review and wish you the very best for the future. Kind regardsCubitt & West

5/5

Trustpilot

Helpful and friendly service

Luke was always helpful friendly and polite

Denise · 10 February 2024

5/5

Trustpilot

A well deserved positive review

A well deserved positive review. Despite a chain free purchase, it’s been an incredibly tricky process. Richard however has remained calm, professional and accommodating throughout. He has gone above and beyond in order to get us over the line and he’s an most definitely an asset to the sector.

Lara · 15 June 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Excellent Sales Progressors!

As first time buyers we were very grateful to have a superb Sales Progressor (Julie Bramble) who took care of multiple parties during a complex set of circumstances. Communication was excellent throughout and we felt well informed at all times even when solicitors weren't being particularly helpful!

Gary · 24 October 2021

Agent replied · 23 October 2024

Hi Gary,Thank-you for your kind words about our Senior Sales Progressor, Julie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

5/5

Trustpilot

Ciaran helped us with re-letting our…

Ciaran helped us with re-letting our property and provided professional guidance throughout the process. He was quick to respond to any queries we had and we appreciated his honesty when advising us. This efficiency helped us to turn the property around quickly from our previous tenants and to find new occupiers for the date we needed at the required rent. Overall, a great service that met all our expectations.

Landlords · 23 January 2023

5/5

Trustpilot

Thankyou to everyone at Cubbit & West…

Thankyou to everyone at Cubbit & West Waterlooville for all your help with the sale of my house. Especially to Samara for your enthusiasm and guidance and to Julie Bramble for the regular updates after the sale was agreed, which were extremely helpful.

Kim · 24 May 2022

Agent replied · 23 October 2024

Good afternoon Kim,Thank-you for your kind words about the Waterlooville team of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Thank you to the very helpful team at…

Thank you to the very helpful team at Rustington who guided us through a protracted purchase process. We are grateful to James, Oliver and all the team for their patience and professionalism.

Harry · 27 June 2023

Agent replied · 23 October 2024

Hi Harry,Thank you for leaving a review! It's great to hear how positive your experience with our team at Rustington has been. We'll pass your kind words along.Best wishes,Cubitt & West.

5/5

Trustpilot

House hunting

Thanking Alia who is currently helping me to find the right property with a smile on her face.

Vidya · 8 May 2024

Agent replied · 23 October 2024

Good Morning,Thank you for taking the time to leave a review, it's greatly appreciated!Best wishes, Cubitt & West

5/5

Trustpilot

Thank you so so much!

My agent was Micah Roye from the Croydon branch and the service he provided was nothing short of excellent, not to mention, always executed with the upmost professionalism. It was my first time finding a place to rent by myself and I couldn’t have been luckier with a better agent. He was kind, understanding, responsive and patient enough to further explain anything I didn’t understand. Thank you again Micah, you have been amazing!

Ikram · 27 July 2022

5/5

Trustpilot

Tyrone hales has been very kind and…

Tyrone hales has been very kind and informative Thoughtful and understanding throughout the process. He has made the purchasing property process so much easier and less stressful! Very approachable and works on quick initiative and is always at hand to answer any questions.

Jill · 14 April 2022

Agent replied · 23 October 2024

Dear JillMany thanks for leaving a positive review about Tyrone. We will be sure to pass on your comments and wish you good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Waterlooville Branch

Mo Hussain came to see us today regarding the marketing of our house. He was excellent and very high standard of all that he was talking to us regarding the possibility of the sale of our hoise. We would recommend him to any vendor.

P · 22 February 2022

Agent replied · 23 October 2024

Good afternoon,Thank-you for your kind words about the Waterlooville officeof Cubitt & West and in particular Mo. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Great Estate Agent

Heidi did such a good job with my sale. At times you wonder why the fee is so high but I've seen the hard work put in to first sell our village to our buyers and then through a protracted sale process, keep them on board and engaged until we were able to close a deal. In a difficult market you need patience and a good agent!

Neil · 27 February 2023

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