Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible ordeal went to put my flat…
Terrible ordeal went to put my flat with these jokers said they had sent e mail no, said they had sent sellers pack did not arrive so liars from the start decided to abandon any ideas of going with this shower!!!!!Completely unprofessional in my opinion would not bother but if your property is over 1 million they will be all over you.Do not be fooled!!!!
Customer · 19 August 2022
★★★★★ 5/5
TrustpilotGood job
Ciaran Street who is working at Crawley team. He works hard and skillfully. Thank you very much Ciaran. 5-start to you Bea
Bibui · 18 August 2023
Agent replied · 23 October 2024
Hi Bibui,Thank you for leaving a review! It's great to hear how hard and skilfully Ciaran has worked throughout your process.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThankyou to Yasmin in the petersfield…
Thankyou to Yasmin in the petersfield branch, she has shown me around a couple of properties now and has always been very friendly and helpful.
Iran · 25 May 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Yasmin. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotCiaran from the Crawley branch was a…
Ciaran from the Crawley branch was a true gentleman that showed us around the property, very professional friendly and efficient. he listened to all our feedback and has been in contact since providing a wonderful service.
Austen · 28 March 2022
Agent replied · 23 October 2024
Dear AustenThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along. Best regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotLovely Julie
Lovely Julie, very welcoming and helpful xxx
David · 4 July 2024
Agent replied · 23 October 2024
Hello David and Sue,Thank you for your kind review - we will pass this on to the team!All the best, Cubitt & West Arundel Estate Agents
★★★★★ 5/5
TrustpilotGreat service from team Rustington
Great service from team Rustington, thanks to James, Aneesa, Tony and Fay. Made selling my home stress free.
Jeff · 20 June 2022
★★★★★ 5/5
TrustpilotDan has been really helpful with…
Dan has been really helpful with everything and nothing was ever to much bother. Definitely went the extra mile for us!
Rebecca · 21 January 2022
★★★★★ 5/5
Trustpilotwe have had the best experience with…
we have had the best experience with this agent compared to any of the agents we have used before
OQFs · 20 October 2023
Agent replied · 23 October 2024
Thank you for leaving a review! It's great to hear how positive your experience with our agents has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotSuper service so far
I’ve been dealing with Ellie in the Horley branch and Ray from Mortgage Matters (C & W’s recommended mortgage advisor) both have been brilliant so far and really helpful with any queries I’ve had around the home buying process... would thoroughly recommend
Michael · 19 January 2021
Agent replied · 23 October 2024
Dear MichaelThank you for taking the time to leave a review of our Horley branch. I am delighted to read how helpful Ellie and Ray have been in helping you find a home. I know that they will both appreciate your recommendation. Kind regardsBecky JenningsOperations DirectorCubitt & West
★★★★★ 5/5
GoogleKevin Mills and his team did a good job in my house purchase. I would strongly recommend them to anyone who is selling or purchasing a house.
Srinivas · 10 October 2020
★★★★★ 5/5
TrustpilotRented a property with Marcus…
Rented a property with the help of Marcus.F.Was a pleasure to deal with him. He was friendly, down to earth and nothing was a problem.He made our problem of finding a property a great one.Thank you.
Dear · 17 February 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team and in particular Marcus. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotBest Estate Agency in Portsmouth ✨
Purchased my first property with them and they’ve been very supportive. Both Zoey and Julie from the Portsmouth branch have been extra attentive to answering any first time buyer questions I had! Thank you!
Char · 10 May 2022
Agent replied · 23 October 2024
Good afternoon Char,Thank-you for your kind words about the Portsmouth team of Cubitt & West and in particular Zoey & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotExtremely poor service
Extremely poor service. No interest with selling our property. Never call back and no one in branch (Preston Drove, Brighton) answers the phone. Always a different agent showing the property. One viewing the agent turned up late and missed the viewing.
James · 1 February 2021
Agent replied · 23 October 2024
Dear JamesThank you for your feedback . Please be assured that we do take any comments received very seriously and we are sorry that we were unable to successfully sell your property on this occasion.We are disappointed to learn that communication from the branch was not as regular as it should have been in relation to your marketing. Our staff arranged many viewings, some of which were unfortunately cancelled by the viewers and we are sorry if you were not kept fully appraised of what was happening during that time.It is regrettable that a member of staff was delayed which resulted in them arriving later than planned for a viewing however we understand that they attempted to make contact with you to advise, but the call went to answerphone. Once again we would like to express our regret that we were unable to assist you with the sale of your property and would like to wish you the best for the future. Should you wish to discuss your feedback in more detail, our Customer Relations department may be contacted on 017020 540802 or at customer.relations@arunestates.co.uk. Kind regardsCubitt and West
★★★★★ 5/5
TrustpilotWe were very pleased with the service…
We were very pleased with the service we received from Nicola and Robin at the Waterlooville office who were very professional and helpful during our search for a propertyStan and Sandra
Guest · 30 August 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Nicola & Robin- I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotAngel Harmer was a great help
Angel Harmer dealt with our first Buy To Let purchase. She was friendly, helpful and knowledgeable throughout the viewing and offer process and kept us updated on a daily basis which was really reassuring. 5 Star Service.
David · 22 October 2021
Agent replied · 23 October 2024
Hi David,Thank-you for your kind words about the Southsea office and in particular Angel. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotA big thank you to all of the members…
A big thank you to all of the members of staff at C & W in Uckfield. This was possibly not the easiest of transactions because of one 'awkward issue' but with patience and diplomacy we all worked through and completed the task. I offer a sincere and personal gratitude to the branch and would highly recommend them for there professionalism and courtesy.
Barry · 18 August 2022
★★★★★ 5/5
TrustpilotGood experience
I thank Lauren Raycraft for her help and patience, for trying different alternatives and for not letting me down.
Adina · 22 January 2022
★★★★★ 5/5
TrustpilotPetersfield branch
Yasmin, samara and Jacki have all been extremely helpful throughout my purchase. Highly recommend the petersfield branch
Bernard · 23 October 2023
Agent replied · 23 October 2024
Hi Bernard,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how extremely helpful you found them to be throughout.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotExpirienced staff and great service…
Expirienced staff and great service helped my boyfriend to go through the completion date on timeThank you all for your hard work
Tanja · 11 June 2023
Agent replied · 23 October 2024
Hi Tanja,Thank you leaving a review! It's great to hear how positive your experience with our team has been.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotQuick and easy
Clear, quick process of viewing, signing and moving in. No dramas here and Becky from the Portsmouth office was always on hand to help, and offer advice. Lovely lady
Connor · 4 October 2022
Agent replied · 23 October 2024
Good afternoon Connor,Thank-you for your kind words about our Portsmouth Lettings team. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotGreat service
Great service from Maddison, Robin, Emma and Nicola, at the Waterlooville branch, gaining us a quick sale which enabled us to secure the property we wanted moving forward. Highly recommend.
Mr · 23 August 2022
Agent replied · 23 October 2024
Good morning Mr Stewart,Thank-you for your kind words about the Waterlooville office of Cubitt & West and in particular Maddie, Robin, Emma & Nicola- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotVery Rude Manager Caterham branch Lucy…
Very Rude Manager Caterham branch Lucy is awful
Richard · 28 March 2023
★★★★★ 5/5
TrustpilotCiaran Crawley Branch
After locking ourselves out of our flat Ciaran from the Crawley branch came to us out of hours and helped us get back in. He went over and above for us! 👍
Sean · 9 May 2022
Agent replied · 23 October 2024
Dear SeanThank you for your kind words about Ciaran of our Crawley Lettings Team. I will be sure to pass your comments along.Best regardsBecky Jennings, Operations Director
★★★★★ 1/5
GoogleTypical letting agent, no interest in making things work for landlord and tenant, difficult to get things done for your benefit but very efficient when it's in their interest!
Jonathan · 26 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.