Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessionalism and great communication skills Kurwahn Coote
Kurwahn Coote,Great communicator, good listener with a great potential to learn new skills every day. Very adoptable, respect cultural diversity and values, understands peoples' needs and ensure that both Tenants and Landlord treat fairly. Well done Kurwahn
Julie · 16 April 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotKat was amazing showing me around ,
Kat was amazing showing me around ,Love this Estate Agency ,Thank you
Evelina · 13 August 2022
★★★★★ 4/5
TrustpilotGood professional service
Good professional service. A little delay in communication a couple of times (from the office staff) but overall good experience. Specially thanks to the selling team (Nicole, Liam and Ben all deserve a special thanks).
Mr · 20 July 2021
Agent replied · 23 October 2024
Dear JamshedThank you for your kind words about Nicole, Liam and Ben. I will be sure to pass your comments along.Kind regardsBecky Jennings, Operations Director
★★★★★ 5/5
TrustpilotSuperb team helped us meet stamp duty…
Superb team helped us meet stamp duty deadline in time. Ross, Lindy and Pam all helped us in the negotiations, questions and chasing when needed and were a valued support whilst purchasing our new property.
Emma · 3 July 2021
Agent replied · 23 October 2024
Dear EmmaMany thanks for taking the time to give Ross, Lindy and Pam at our Cranleigh branch such a lovely review. They were really pleased to receive this as they pride themselves on giving an exemplary service to their customers.I wish you all the best in your new home.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotThe staff at peacehaven have all been…
The staff at peacehaven have all been great espiecaly Karen has always kept us up to date with all goings on thank you to her and everyone at c and w from Paul b
BLADON · 23 July 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 1/5
TrustpilotAVIOD LINDSAY ROWLATT (HORAM)
This estate agents is a complete joke. The whole time we have had Lindsay unfortunately, poor communication, stinking attitude and expects us to jump when it takes her a lifetime to sort anything out.Never will I go through estate agents again. Sort your self out and do your job. All you care about is your bloody commission
Stephanie · 19 October 2022
★★★★★ 1/5
TrustpilotVery poor experience
The office in Worthing presented us with false updates on our selling, and kept avoiding contact with us for 2 weeks just to protect the buyers'side in the deal. Very poor experience overall.
Georgi · 1 September 2021
Agent replied · 23 October 2024
Dear GeorgiThank you for taking the time to leave us a review. Please be assured that customer satisfaction is of paramount importance to us and it is therefore disappointing to read your comments. During the conveyancing process Cubitt & West take their role as liaison very seriously and aim to provide honest and regular updates to their customers. We apologise if some responses took longer than anticipated as we endeavour to respond to customers in a timely manner. We always aim to act in the best interests of our customers and would encourage you to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk should you wish to discuss your comments further. We would like to congratulate you on the successful sale of your property and wish you the best for the future.Kind regardsCubitt & West
★★★★★ 5/5
TrustpilotProfessional and proficient service!
I received a great service from Abbie and Becky, they were professional, thorough and regular in their communications as well as polite and easy to deal with. Thank you!
C · 10 April 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular Abbie & Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotCan’t fault anything the lovely Abbie…
Can’t fault anything the lovely Abbie tallack from the Portsmouth branch has kept us informed throughout the whole process and everything has been done very quickly for our move back to Portsmouth.
Lyn · 19 October 2021
Agent replied · 23 October 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotUnderstood our situation with the sale…
Understood our situation with the sale of the property, and proved to be very helpful during the sale and to it's final completion.
Jacqueline · 14 December 2022
Agent replied · 23 October 2024
Hello Jacqueline, Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWoodingdean office
Stephen & Sarah at the Woodingdean office were brilliant - it was a complicated purchase but they supported us all the way in helping us buy our new house! Would highly recommended!Elaine & Kieran
Elaine · 13 May 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotVery happy with valuation service from…
Very happy with valuation service from Samara at Petersfield branch who was informative and friendly.
Julia · 4 August 2023
Agent replied · 23 October 2024
Hi Julia,Thank you for leaving a review! We're delighted to hear how positive your valuation with Samara was.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotThank you Ashleigh!
Ashleigh managed to get us in to view a property last minute on a Saturday. She was very understanding of the difficult and time sensitive situation we find ourselves in. We are very hopeful that this house will be the one we end up in. Thanks for being so helpful and thoughtful!
Megan · 5 March 2023
★★★★★ 5/5
TrustpilotBig thank you to C&W East Grinstead
Big thank you to C&W East Grinstead, in particular, Cailean Burns who helped us securing our lovely new home. Very professional, friendly and it's been a pleasure dealing with them. Emma
Emma · 9 November 2021
Agent replied · 23 October 2024
Dear EmmaMany thanks for your feedback on the level of service you received from our East Grinstead branch and in particular, from Cailean. Cailean prides himself to provide the best possible service to his customers and was delighted to receive such positive feedback.We wish you all the best in your new home.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Communication was good and the staff were very informative. The office went the extra mile to help me on move-in day which was greatly appreciated.
Oujen · 30 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotUsed the Southsea branch in Portsmouth…
Used the Southsea branch in Portsmouth to sell my property. Excellent from start to finish. Maddison, Emily and Amelia took care of the sale faultless from all involved.
Kev · 7 April 2022
Agent replied · 23 October 2024
Good afternoon Kev,Thank-you for your kind words about the Southsea team of Cubitt & West and in particular Maddie, Emily & Amelia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotJulie Bramble provides excellent…
Julie Bramble provides excellent service. She’s efficient, approachable and great at communicating. Third time of moving with Julie. She’s fab. Thanks for everything Julie
Sheree · 27 September 2022
Agent replied · 23 October 2024
Good afternoon Sheree,Thank-you for your kind words about our Senior Sales Progressor, Julie Bramble. I will be sure to pass your kind comments along. Also just a quick note to say that currently, every Valuation that we attend, we are donating £100 to Barnardo's so if you know of anyone that needs a valuation or would like to help us raise money for a worthwhile cause- please spread the word!Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
GoogleI have to say C&P have been refreshingly excellent with their support since we moved into our new rental. The team (specifically Liga) have been incredible. They are highly responsive to our queries and really professional in both answering and following up afterwards. It's the most professional Agency service I've experienced after 15 years of living in London/Beckenham - I'd highly recommend them.
C · 10 October 2021
★★★★★ 5/5
TrustpilotElla and Ryan did a great job sorting…
Ella and Ryan did a great job sorting out our let in a very short time. It was all very quick and smooth for me. I didn't have to worry about anything.
Mrs · 7 August 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotCubbit & West great experience
Cubbit & West are very good at their job. We bought a flat through them and since day one they were accommodating to us. Buying our property was very stressful but people like Stephen, Nish & Karen help us all through out the process and made our first property purchase successful!
Dinno · 21 March 2023
★★★★★ 5/5
TrustpilotA great service with a team who went…
A great service with a team who went the extra mile!
James · 28 October 2023
Agent replied · 23 October 2024
Hi James,Thank you for leaving a review! It's great to hear how the team have gone the extra mile for you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI asked Ciaran at Crawley branch for a copy gas certificate…
I asked Ciaran at Crawley branch for a copy of the Gas Safety Certificate for a rented property. Even while I was talking to him he said he had it in fronty of him and sent it to me straightaway as a scanned image.I was mightily impressed by his speed and efficiency.
Ian · 31 January 2023
★★★★★ 5/5
TrustpilotS. Kawa
The team at Wallington office was very helpful with buying process of my first property. Thanks for finding a flat in a nice and quiet area.
Swavek · 29 May 2022
Agent replied · 23 October 2024
Dear Sir/MadamThank you for leaving a positive review of your experience with the Wallington branch of Cubitt & West. We will be sure to pass on your comments to them.Kind regardsBecky JenningsOperations Director, Cubitt & West
★★★★★ 4/5
TrustpilotExcellent staff members
Ciaran and Kamile from the Crawley branch were very helpful and made my move very smooth. Absolutely delighted to have met them.
Terrence · 26 October 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.