Trusted Agent profile · Bromley

Curran & Pinner, Bromley reviews

4.6

★★★★★ Excellent

1,183 reviews across 2 platforms

94 Beckenham Lane, Shortlands, Bromley, BR2 0DW, BR2 0DW

Curran & Pinner,'s office in Bromley, at 94 Beckenham Lane, is rated 4.6 out of 5 across 1,183 reviews on two platforms, including 57 Google reviews rated 3.4.

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3.4 / 5

57

Reviews on Google

This office

Trustpilot logo

1,126

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Bromley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great experience and service

Esme has been incredibly helpful during my property search. She is always professional, but also amiable, optimistic and enthusiastic when she calls to check on my progress, or offer suitable property matches. I am extremely grateful for all of her efforts. Thank you Esme!

LISA · 28 November 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Excellent customer service

I can't speak highly enough of the fantastic work carried out by Nicola at the Waterlooville office. Our original purchase fell through at the last minute and under very stressful circumstances Nicola helped guide us through. She was quick to take up the slack where necessary and liaise on our behalf. She always remained calm considerate and patient. Her efficiency is a breathe of fresh air during difficult times.

Mrs · 26 June 2024

Agent replied · 23 October 2024

Good Morning,Thank you for taking the time to leave such a detailed review and for your kind words about Nicola and the team! We'll see that this is passed on.All the best, Cubitt & West Arundel Estate Agents

5/5

Trustpilot

The team at the Southsea branch have…

The team at the Southsea branch have been extremely professional. The initial viewing with Dan was arranged quickly and efficiently and Samara dealt with all the administration in a thorough way and kept us informed every step of the way.Thank you I have been really impressed.

Mel · 1 September 2022

Agent replied · 23 October 2024

Good morning Mel,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Samara & Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Ciaran I'm so very thankful for your…

Ciaran I'm so very thankful for your time.Ciaran was absolutely fantastic with us and sorting out our property. nothing was too much to ask, communication was excellent, very friendly and professional. Very happy with the care & service we received!I sincerely appreciate the assistance.Only i have to say about your repair cost is very hi price & also i'm still waiting for reply for my free management fees for 6 months since 27/10/2022.

Mahesh · 2 March 2023

5/5

Trustpilot

Excellent professional service

Horsham branch and the team have been amazing. From the marketing and sale of our property through to the purchase of our new house. Carl the manager Rebecca and kirsty who dealt with the sale and purchase were always available to help with various issues that we had nothing was too much trouble. We always felt they kept us updated at every point. They helped make a very stressful process easier. We can’t thank them enough . We will be recommending them to everyone we know. Excellent helpful and professional at every step of the way. A great experience.Thankyou so much.

Karen · 6 November 2023

Agent replied · 23 October 2024

Hi Karen, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been all the way through from marketing your property to purchasing your new home. We're delighted they kept you updated throughout and made the process as stress-free as possible. Best wishes, Cubitt & West.

5/5

Trustpilot

We had a unusual property to sell in…

We had a unusual property to sell in unusual times.Throughout the sale process the whole team which included Jasmine,Jess,Heidi,Karen,Ebba and Angela were very attentive, gave good advice and did all they could to support the sale. We appreciate their efforts collectively and individually and would recommend them gladly. Thank you all it was much appreciated.

Mr · 28 March 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

5/5

Trustpilot

Excellent all round service.

Samara was brilliant and got us over the asking price in our sale and helped us negotiate a price for our purchase. The photos were excellent and showed our house in the best possible light. The sale progression team were amazing and Julie made it all very simple.

Joe · 14 May 2022

Agent replied · 23 October 2024

Good afternoon Joe,Thank-you for your kind words about the Waterlooville team of Cubitt & West and in particular Samara & Julie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

I would like to thank Abbie Tallack at…

I would like to thank Abbie Tallack at the Portsmouth branch and her team for answering all my concerns whilst going ahead with my move .. everything has gone so smoothly.. Abbie is very good at her her job I would highly recommend Best regards Ann Poate

Ann · 26 June 2022

Agent replied · 23 October 2024

Good morning Ann,Thank-you for your kind words about the Portsmouth Lettings team of Cubitt & West and in particular, Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Amazing service and a pleasure to deal with

Leonie and colleagues at the Redhill Branch went above and beyond what I would have expected from them to help my mother move under very difficult circumstances. They were always there with a cheerful voice and a resolution to the many problems we had. I would whole heartedly recommend them. Marvellous job. Thank you

Nicola · 14 May 2021

Agent replied · 23 October 2024

Dear NicolaThank you for this wonderful review. It is my pleasure to pass on your kind compliments to Leonie and the rest of the team in Redhill, who will be delighted to read your kind words. We really appreciate you taking the time to leave a review and recommendation. Kind regardsBecky Jennings, Operations Director, Cubitt & West

5/5

Trustpilot

Sales progression

Following on from a very fast sales agreement on our property, which we’ve already reviewed, we moved onto the contract stage. Even though our buyer’s mortgage has already been agreed in principle, the final agreement proved very difficult to secure, mostly due to really tricky market conditions. The whole process took longer than we had hoped, but Julie Bramble, our designated sales progressor, did an absolutely top job on keeping the whole process moving and on smoothing out the inevitable wrinkles. To be honest, this sale could quite easily have fallen through without Julie’s input. We’ve completed today and we couldn’t be happier with the service received from C&W.

Peter · 27 October 2023

Agent replied · 23 October 2024

Hi Peter,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how Julie in particular has done a top job with keeping your process moving and smoothing out the challenges that arose.Best wishes,Cubitt & West.

5/5

Trustpilot

Fantastic service

We recently rent a house through cubbit and west southsea and they were fantastic to work with , very helpful and caring, prompt to aid whenever necessary and quick to respond.Special thanks to Dan for always being patient and helping to make everything go swiftly!

Mariana · 18 September 2022

Agent replied · 23 October 2024

Good morning Mariana,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Dan - I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Ciaran Street has been absolutely…

Ciaran Street has been absolutely amazing in sorting everything out for my move. I haven’t even moved in yet but am honestly so impressed with the level of service he has provided. Even when there was an issue with the meter in the new property Ciaran done everything possible to sort this out and his communication was fantastic. It is hard to find such incredible customer service and he is the best I have ever dealt with.

Adrian · 14 September 2022

5/5

Trustpilot

I really want to thank Karen

I really want to thank Karen, Michael and Anne at the Peacehaven branch for getting us over the line. The house purchase took over 10 months due to an array of complex issues with the seller! Nevertheless, we did it and I want to thank the team for being extremely patient with us. Regards,Garrett

Garrett · 5 May 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review. Best wishes,Cubitt & West

1/5

Trustpilot

Worse management service and…

Worse management service and unprofessional staff. My property is based in Crawley and is handled by Horsham Branch. They provided their own unqualified contractor to install a new set of showers in one of the bathrooms. The plumber failed to Worse management service and unprofessional staff. My property is handled by Horsham Branch. They provided their own unqualified contractor to install a new set of showers in one of the bathrooms. The plumber failed to do the job properly and damaged tiles e.g., making cracks appear without fixing them. As a result, tiling was heavily broken around the shower control unit. I had to pay over £1,036 to fix it. The company refused to take responsibility and refuse to give me any compensation. They insisted that it was not their fault. So far, the decision maker has only agreed to waive only a one-month management fee.I have requested a call back but noone bother to call me...

Joanna · 23 October 2023

Agent replied · 23 October 2024

Dear Joanna,Thank you for taking the time to leave us a review. We regret to hear how dissatisfied you are with the service that you have received. We would like to assure you that customer service is extremely important to us, and we feel strongly about investigating any concerns raised so that we can continually improve the service we provide. Unfortunately, we are unable to locate you in our system with the details provided. However, we are keen to discuss your experience and would appreciate if you could reach out to our customer support team on: 01702 540802 or at customer.support@arunestates.co.ukKind regards,Cubitt & West

5/5

Trustpilot

Emsworth Property Search

We were looking for properties in the Emsworth area and dealt with Alisha in the local branch. She did a marvellous job for us. She was professional, polite and super efficient. Although we didn't ultimately find a property with C&W we would definitely recommend them to others.

Den · 8 June 2022

Agent replied · 23 October 2024

Good afternoon Den,Thank-you for your kind words about the Emsworth team of Cubitt & West and in particular, Elysia. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

Property purchase, Portsmouth

Excellent service from start to finish. Zoey was super helpful in arranging first and second viewings at short notice and Julie kept us informed through what turned out to be a lengthy process due to the size of the chain. She was very helpful in negotiations over price reduction following works identified by the survey.

Jerry · 20 January 2021

Agent replied · 23 October 2024

Good afternoon Jerry,Thank-you for your glowing review about the Portsmouth team and in particular Zoey & Julie. I wish you all the best for the future!Kind regards,Neil PiperOperations Director

5/5

Trustpilot

A big thank you to Oliver Munro for his…

A big thank you to Oliver Munro for his help in organising our viewing and his help getting in touch with their other branch in Caterham. Would definitely recommend him and his Purley and Caterham team. Very professional and very good customer service. Thank you Oliver and Team 😊

Helga · 23 February 2022

Agent replied · 23 October 2024

Dear HelgaThank you for leaving a glowing review of both Purley and Caterham branches. Our great network of offices work together as a team to help you as much as possible and to make the process less stressful for you.We will be sure to pass on your positive comments about Oliver and are pleased you received good customer service.Kind regardsBecky JenningsOperations Director, Cubitt & West

5/5

Trustpilot

Dan was prompt

Dan was prompt, polite and helpful throughout the process of my viewing and enquiries.

Connor · 3 October 2024

Agent replied · 23 October 2024

Hello Connor,Thanks for leaving us such a lovely review, we really appreciate it. We'll be sure to pass this on to Dana and the team!All the best,Cubitt & West

5/5

Trustpilot

Eloise and the Patcham team are superb

Eloise, Alice, Zac and the team in Patcham, and Andrea, were an exceptional, professional team to work with when selling our home. Given the market was starting to downturn amid growing nervousness among potential buyers, Eloise found the perfect buyers for our property, and their tenacity with the conveyancers (particularly Andrea) saw us move to completion within 3 months. We were delighted, and wouldn’t hesitate to recommend them or work with them again.

Jo · 27 January 2023

5/5

Trustpilot

Daniel Nouari at Cubbit & West made…

Daniel Nouari at Cubbit & West made renting our first house a breeze! His professionalism and helpfulness were top-notch. He kept us well-informed throughout the process, and his flexibility with our schedule was impressive. ⭐️⭐️⭐️⭐️⭐️

Morufat · 22 July 2023

Agent replied · 23 October 2024

Hi Morufat,Thank you for leaving a review! It's fantastic to hear how easy Daniel has made your experience of renting your first house and how he's been able to keep you well-informed throughout the process.Best wishes,Cubitt & West.

5/5

Google

Purchased a property through Curran and Pinner and they made this stressful experience a lot less worrying and more pleasant. Great shout out to Billy who was incredibly helpful and communicative. Will definitely go with them when time has come for me to sell.

Leung · 26 October 2024

5/5

Trustpilot

First time buyers

Myself and my boyfriend are first time buyers and didn’t really know much about the process of buying a house . I can’t thank the girls enough, especially Amelia, Maddy and Louisa, who were always so friendly and caring when speaking to me . I never once felt like I was asking a silly question they always made me feel valued and relaxed. It was really nice to know they were routing for us as well. I would highly recommend them to anyone looking at buying or selling. I particularly really appreciated that they made me feel like a human and not just a number like I’ve experienced else where .Thanks so much for everythingBecky and Tom!

Becky · 15 March 2022

5/5

Trustpilot

Great service at Portsmouth!

My partner and I were looking for our first property to rent in Portsmouth. The team there, especially Daniel, were so supportive during the process and kept us informed every step of the way. I would recommend Daniel to anyone looking to rent in Portsmouth!

Rosie · 17 July 2022

Agent replied · 23 October 2024

Good morning Rosie,Thank-you for your kind words about the Portsmouth Lettings team at Cubitt & West and in particular, Dan. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director

5/5

Trustpilot

I would really recommend Julie Bramble…

I would really recommend Julie Bramble - she was dealing with the other end of our chain, however, was very helpful in keeping us updated with the progress throughout and always responding to me which is usually very rare. Thank you for taking the time to help us during a stressful period!

Leila · 24 May 2021

Agent replied · 23 October 2024

Good morning Leila,Thank-you for your kind words about Julie, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director

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