Every review we hold for the Bromley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMarcus at cubit and west in Bognor…
Marcus at cubit and west in Bognor Regis is a fantastic guy, very helpfull with nothing being too much trouble.
Sam · 9 April 2024
Agent replied · 23 October 2024
Hi Sam, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotWow -what can I say
Wow -what can I say Samara came to value our home just 11days ago ,Daisy one of the viewing agents came to see the home just 9 days ago and the property went live on the market just 48 hours ago. Yasmin had her first viewing booked just 24 hours ago and today we got an offer !! The “For Sale “board had not even had time to get put up -!Accepted! How utterly amazing is that ?Mind blowing! I cannot praise the whole team enough I wish to Thank you all from the bottom of my heart for making our new dreams become a reality. We can now relocate closer to our beloved family and grandchildren. Well done Samara , Yasmin and Daisy and the entire team at -:Cubit and West Petersfield
Mrs · 24 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Samara, Yasmin & Daisy. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotThank you Claire and the team at Cubit and West, East Grinstead
Claire and the team at Cubit and West, East Grinstead sold my house earlier this year and we’re absolutely brilliant. Zero stress, sold before the property even went online and got a price much higher than expected! I would highly recommend! Professional, friendly and highly knowledgeable.
Chelsey · 8 December 2021
Agent replied · 23 October 2024
Dear Chelsey,I was so pleased to hear how happy you have been with the service you received from our East Grinstead office, and Claire in particular. Claire really is an asset to the company; she is incredibly hardworking and reading your review made her day. Your recommendation is also very much appreciated. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotJulie Bramble has been fantastic during…
Julie Bramble has been fantastic during the whole sale process and has kept in regular contact throughout, thank you
Gary · 20 April 2024
Agent replied · 23 October 2024
Hello Gary,Thank you for leaving us your feedback, we're delighted to hear that Julie has provided you with an excellent service.All the best, Cubitt & West
★★★★★ 5/5
TrustpilotDaniel Nouari.
Daniel Nouari was quick to get back in contact with us and the process went through very quickly with his support. We have not rented a property in a long time and where insure on some things but he was happy to answer my many questions. Very positive and easy to talk with.
Sean · 8 March 2024
★★★★★ 5/5
TrustpilotPerfection
Everything was explained in detail with excellent service from the sales team, in particular Julie Bramble, Snr Sales Progressor from the North End branch. Everyone was always polite and courteous and extremely friendly and welcoming. Perfect service throughout.
Dawn · 27 November 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Portsmouth North End office of Cubitt & West, and in particular our Senior Sales Progressor, Julie! I will be sure to pass them on.Kind regards,Neil PiperSenior Operations Director
★★★★★ 1/5
TrustpilotUtter Hell and starving kids.
Moved in and had a few snags on the electrics not working. Nothing has been done since February.Not even had a working over for the last 6 weeks.Cigarette butts found in dishwasher after an apparent professional clean which I'm yet to see the invoices for.Not one call has been made to update me, no letter, nothing.Very poor attitude once you've moved in from a tenants point. I have kids, I'm a single dad and these monsters left us without the ability to cool for 6 weeks. They didn't care.If you want dirty cupboards, disgusting dishwashers and zero service and the them to try and up the rent every year as standard (say no to that and they go away) then Cubit and West are your people.Landlords avoid them. Disgusting service, dirty properties and stealing your deposit is standard.
Brett · 8 June 2023
Agent replied · 23 October 2024
Dear Brett Thank you for taking the time to leave us your review and we are very sorry to learn that you have been unhappy with the service that you have received. Your concerns are currently being investigated by our Customer Support department in accordance with our complaints procedure. Please be assured that customer service is of the utmost importance to us and we very much hope to be able to resolve your concerns to your satisfaction. Kind regardsArun Estates
★★★★★ 5/5
TrustpilotThank you, Julie
I am extremely grateful to Julie at Southsea for the hard work she put in to get our Sale and Purchase concluded. There were a number of difficult moments, but throughout everything Julie remained calm and communicated with me at all times.
Sharon · 9 June 2022
Agent replied · 23 October 2024
Good afternoon Sharon,Thank-you for your kind words about Julie Bramble, our Senior Sales Progressor. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations DirectorCubitt & West
★★★★★ 5/5
TrustpilotThank you
Thank you very much to C & W for their professional service, they were always in touch and negotiated the COVID pandemic with ease. A special mention to Julie for keeping in regular touch throughout the process and ensuring we got settled into our new home as efficiently as possible!
Rosie · 27 January 2021
Agent replied · 23 October 2024
Good afternoon Rosie,Thank-you for your kind words - Julie, our Senior Sales Progressor is a credit to us and I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotImpressed so far.
Steve at the Horley branch welcomed me and proceeded to ask many questions as to what type of property i am searching for, my wants , my needs ,likes and dislikes in order to establish availability of suitable properties. With a selection made and viewing times agreed there was no fuss at all. I would add the level of communication around the viewings both prior and post was excellent and my feeling so far is the branch is managed in a very professional manner.
Steve · 5 June 2023
Agent replied · 23 October 2024
Hi Steve,Thank you for leaving a review! It's fantastic to hear how positive your experience with our team has been and particularly how welcoming Steve was to you.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotKatarina Hrvolova at Reigate has been…
Katarina Hrvolova at Reigate has been absolutely amazing. She is very approachable and professional - and I felt she took the time to really understand what I was looking for. If I ever decided to buy/sell in Reigate again, I would definitely get in touch with her.
S · 23 August 2021
Agent replied · 23 October 2024
Dear SMany thanks for taking the time to leave your review. I was so pleased to hear how happy you have been with the service you received from Katarina at our Reigate office. Katarina is incredibly hardworking and she was delighted to read your comments. Your recommendation is also very much appreciated. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotI have been very impressed with the…
I have been very impressed with the service provided by all the team, especially Abbey, who maintained contact by phone and emails throughout. As a landlord, the importance of good communication with agents is paramount, to which I received by the bucket load! Would highly recommend.
Mark · 24 October 2021
Agent replied · 23 October 2024
Good morning,Thank-you for you kind words about the Portsmouth Lettings office of Cubitt & West and in particular Abbie. I will be sure to pass on your comments.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotMoving home
I've just moved into my new home and the whole experience was made so much easier because of a lovely team who were positive helpful and cheerful. Thank you Robin, Maddison, Nicola and Julie!Definitely would recommend them
V · 11 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about Robin, Maddie & Nicola at Cubitt & West, Waterlooville office and also Julie, our Senior Sales Progressor! I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 3/5
GoogleThe staff at JDM are very helpful and give a very good level of service.
Ian · 19 September 2026
★★★★★ 5/5
TrustpilotSamara has been so helpful throughout…
Samara has been so helpful throughout the process of selling. A very professional approach but very friendly, which I really appreciated and felt able to approach Samara on any query.Thank you Samara for the help and support.
Soulla · 4 December 2022
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words abour Samara from the Southsea office of Cubitt & West. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
TrustpilotWell what can I say apart from what an…
Well what can I say apart from what an amazing team at cubitt and west waterlooville, Maddison Nicola and robin all so polite helpful and always doing everything to make sure that the sale of our house sold, glad to say they achieved this in a week & half now that’s just amazing, can’t thank the team enough and now looking forward for them to find my new home, Highly recommend this estate agent to anyone that wants to sell there home
Steven · 18 May 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Waterlooville office of Cubitt & West. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotShaun has been a miracle worker
Shaun has been a miracle worker, he really has. I anyone deserves praise for his hard work and dedication, it's him. If there was a 10 star rating it would go to him. We cannot fault his hard work and determination. A great big THANK YOU to you Shaun
Roger · 22 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotDan has been absolutely amazing with…
Dan has been absolutely amazing with helping me find a rental property. He is easily contactable and very accommodating around my work schedule when booking viewings - I couldn’t recommend more!
Ellie · 13 June 2023
Agent replied · 23 October 2024
Good afternoon,Thank-you for your kind words about the Petersfield office of Cubitt & West and in particular Samara. I will be sure to pass your comments along to the team.Kind regards,Cubitt & West
★★★★★ 5/5
TrustpilotSelling Family Home
Big shout out to Jordan at the Uckfield Branch. Have recently sold a family home which was extremely upsetting & emotional - end of an era. Jordan showed great empathy, dealing with the selling of the property professionally but also with great sensitivity. Jordan, Fred & Rich I highly recommend you. Thank you
Janey · 13 February 2024
★★★★★ 5/5
TrustpilotIn a difficult market the team give me…
In a difficult market the team give me good knowledgeable advice and worked their socks off to make my move happen. So well done Mo, Michael, Julie and team.
Sarah · 3 August 2023
Agent replied · 23 October 2024
Hi Sarah,Thank you for leaving a review! We're delighted to hear how our team were able to give you knowledgeable advice and make you move happen even in a difficult market.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotCannot fault the entire team of John
Cannot fault the entire team of John, Sarah, Lisa, Donna and Garry. We put our lovely Woodingdean property with them and then the very first (and only) viewer made a full asking price offer and the deal was concluded speedily. Really good service, good communication and also very nice people to deal with. Happy customer
Simon · 21 October 2024
Agent replied · 23 October 2024
Hello Simon,Thank you so much for your lovely review! We're glad to hear that John, Sarah, Lisa, Donna, and Garry provided you with such excellent service and communication. It's fantastic that your Woodingdean property sold so quickly and smoothly.Best wishes, Cubitt & West
★★★★★ 5/5
TrustpilotGreat service
Emma, Maddison and Nicola has been amazing, really quick to reply and answer queries.It has been all good and smoot with them.
Armando · 18 January 2024
Agent replied · 23 October 2024
Hi Armando,Thank you for leaving a review! It's great to hear how amazing your experience has been with our agents and how smooth the process was.Best wishes,Cubitt & West.
★★★★★ 1/5
TrustpilotVery disappointing experience
Very disappointing experience !
Виктория · 20 April 2026
Agent replied · 25 May 2026
Thank you for your comments and we are sorry that you feel there has been a lack of urgency whilst dealing with your maintenance concerns.
If the above concerns have still not been addressed, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk so that we may look into the matter further for you. Thank you.
Kind regards
Cubitt & West
★★★★★ 5/5
TrustpilotAlia Hawes was brilliant..she went…
Alia Hawes was brilliant..she went above and beyond to arrange multiple viewings on one day to maximise our time. Thank you Alia.
Bion · 15 January 2024
Agent replied · 23 October 2024
HI Bion,Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alia, has been and how she's gone above and beyond to maximise your time with viewings.Best wishes,Cubitt & West.
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